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Pullman Kuala Lumpur City Centre Hotel And Residences

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2,538 Reviews from our TripAdvisor Community

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Showing 2,232: English reviews
Singapore
1 review
3 of 5 stars Reviewed yesterday NEW

I'm not being advice on the facilities and benefit of my stay during check in. The officer does not even brief where is the Lounge, where can I have my breakfast and even free laundry. I have been staying Pullman hotel in BKK and every trip they will update me and provide me all the details.

Review collected in partnership with Accorhotels.com

Helpful?
Thank tengkean
Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

This trip was for celebrating my birthday. I came back from swimming in the hotel pool and found a birthday cake waiting for me in my room. I didn't get to find out which of the hotel staff organized it so whoever it was, thank you very much for the lovely surprise and for the very yummy cake! On rating... More 

Helpful?
Thank moonriver98
New Delhi, India
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Excellent location, well designed rooms, good interiors, but less than good service. The drainage system in the bathroom sink as well as the bath tub was malfunctioning. WiFi was rather slow and didn't improve despite complaint. The service, though prompt sometimes but not always, was without a smile. Breakfast is good but service leaves a large scope for improvement. The... More 

Helpful?
Thank meetisv
Melbourne, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed our 7 night stay for the first time here. The ambience is very welcoming. We booked a Sup. 1 brm apartment, and on check in, we were upgraded by Ahmad to an Executive 1 brm. We had the most quiet, relaxing stay. Could have late nights knowing we could sleep in til late morning without being disturbed. This... More 

Helpful?
Thank Lynette B
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW via mobile

I would like to thank Haziel and Jimmy who work in The Living room for their amazing service. We have been coming here for years and it is nice to be remembered and see both of your smiling faces. These two staff member are the only reason we keep coming back time and time again. Sadly the room that we... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here as part of a 2 night trip on route to Borneo. We stayed in one of the junior suites on the 26th floor, even though booked with 2 children the hotel thought we would only need 1 bed. Not sure if this was a mixup in the booking but on requesting additional beds the hotel were only... More 

Helpful?
Thank IWantAHolidayAgain
Johannesburg, South Africa
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for two nights here. Prices were unbelievable for a 5-star hotel, less than a 3-star price in equivalent location in my home country (Sandton, JHB, South Africa). Very good location and could walk to the Pavilion centre which has excellent dining options. But what made it enjoyable for us is the warmth of their staff. To top it off,... More 

Helpful?
Thank Khwezi1306
Scotland
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here with our 2 children in 2 rooms (inter-connecting). The hotel is about an hour drive from the airport and location right opposite the Pavilion shopping mall. Plenty of roadwork/building work being done close by but you can't really do anything about it - the entire Bukit Bintang area seems to be going through an upgrade. Hotel is... More 

Helpful?
Thank rs0103
Newmarket, United Kingdom
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

In KL for 3 days on a work trip, 8 of us travelling. Checking in at reception efficient and friendly. Room on 27th floor spacious, good view, clean and stocked with all that was needed. Room rate included anything other than alcohol from mini bar which was good. Room service quick, trouble free and tasty enough when tired at end... More 

Helpful?
Thank Blayford
Singapore, Singapore
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed many times and I believe the hotel continues to strive to get better especially regarding service delivery. Stayed in suite room with lounge access. Breakfast is very good, evening cocktail also excellent. Pool is great, gym needs improvement. Staff are great. Highly recommended.

Helpful?
Thank Andrew R
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Near Pullman Kuala Lumpur City Centre Hotel And Residences

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more   less 

Additional Information about Pullman Kuala Lumpur City Centre Hotel And Residences

Address: No. 4 Jalan Conlay, Kuala Lumpur 50450, Malaysia (Formerly Pullman Kuala Lumpur City Centre Hotel & Residences)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $75 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuala Lumpur City Centre Hotel And Residences 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel
Hotel Style:
#20 Spa Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#36 Luxury Hotel in Kuala Lumpur
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