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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Best prices for your stay
    9/3/2017 9/4/2017
    $82
    $70
    SAVE $13
    $82
    $82
    Traveler (1445)
    Room & Suite (472)
    Dining (172)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “the club lounge” (280 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Accessible rooms
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Hotel Istana
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    PARKROYAL Serviced Suites Kuala Lumpur
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,807)
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    There are newer reviews for Hotel Istana
    See the most recent reviews

    1,631 - 1,635 of 3,251 reviews

    Reviewed September 14, 2014

    I stayed with my husband for three days in Istana hotel, the only good thing about it is the location, it is in the heart of KL. the service was really bad, the room was not clean, the refrigerator and the phone were out of...More

    1  Thank Ghada S
    Response from HotelIstana, General Manager at Hotel IstanaResponded September 15, 2014

    Dear Ms. Ghada, Thank you for taking the time and posting your constructive review on Trip Advisor. We are so sorry that your stay at Istana was not really a memorable one. Please do accept our sincere apologies for that. We had an unexpected emergency...More

    Reviewed September 14, 2014

    I stayed in this hotel 4 days , very beautful and very clean, the staff were very frindly and helpful , the brekfast food is good , the boll is clean and good sias. All hotel is good. Thanks for oll. Dawood AlrowaethiMore

    3  Thank dawod288
    Response from HotelIstana, General Manager at Hotel IstanaResponded September 14, 2014

    Dear Mr. Dawod288, We are so happy to see your feedback on Trip Advisor and appreciate the time you took to write it and gave us 5 stars. The team misses you here already. We are looking forward to welcoming you back soon Warm regards...More

    Reviewed September 12, 2014

    I stayed in this hotel (Sept. 7-11) when I attended a conference in KL at a nearby hotel. My mom was with me and having spent the better part of my stay in KL in another hotel, she spent most of her time at the...More

    Thank Easteg
    Response from HotelIstana, General Manager at Hotel IstanaResponded September 14, 2014

    Dear Easteg, Thank you so much for your wonderful feedback on Trip Advisor. The team and I really appreciate it. It is so nice to see that your mother and you enjoyed our services. We hope to see you again at Hotel Istana soon Warm...More

    Reviewed September 11, 2014 via mobile

    My partner and I stayed here for a few nights and loved every minute :) Staff were very friendly and helpful, the hotel itself is very beautiful with water features, and rooms are spacious and very clean. The location is ideal with amazing views from...More

    Thank Lou C
    Response from HotelIstana, General Manager at Hotel IstanaResponded September 12, 2014

    Dear Lou C, Thank you so much for a wonderful feedback with regards to your recent stay at Hotel Istana KLCC. The team really appreciates your comments. Thank you again for recommending us to fellow travellers. Looking forward to welcoming you back soon Aamir Khan...More

    Reviewed September 10, 2014

    Incomplete toiletries, towels weren't replenished after housekeeping on second day. Hotel lobby looked 5-star but rooms were certainly only of 3-star quality. Still using 'Vision Four'. Desirable location but that was all. It is not a completely bad hotel but completely underwhelming for a supposed...More

    3  Thank Cravie83
    Response from HotelIstana, General Manager at Hotel IstanaResponded September 11, 2014

    Dear Cravie83, Thank you for posting your comments. As our valuable guest we respect your opinion about the Hotel. We are looking into the shortfalls you have highlighted and please do accept our sincere apologies for that. We hope this will not deter you from...More

    PARKROYAL Serviced Suites Kuala Lumpur
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    The Kuala Lumpur Journal
    713 reviews
    #21 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $64 - $110 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #22 Luxury Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Agoda, Priceline, Orbitz, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Hotel Istana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveler (1445)
    Room & Suite (472)
    Dining (172)
    Pool & Beach (76)
    Hotel & Grounds (874)
    Bathroom (139)
    Business Center & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    .07 miles away
     
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    Ask a question
    Questions & Answers
    Afshin D
    June 6, 2017|
    AnswerShow all 5 answers
    Response from Seanjotadhg | Reviewed this property |
    I looked at gym room but did not use it. It looked good and was quite large and had a massage day spa business next to it.
    2
    Votes
    Corina Violeta O
    May 22, 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    May 1, 2017|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "The club rooms are quieter and have great views."
    Read review
    "stay at another hotel"
    Read review
    "Best breakfast buffet"
    Read review
    "Club Rooms levels 18-20 guaranteed"
    Read review
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