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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    Best prices for your stay
    8/27/2017 8/28/2017
    $105
    $93
    SAVE $12
    $94
    $105
    Traveler (1445)
    Room & Suite (472)
    Dining (172)
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    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “the club lounge” (279 reviews)
    “bukit bintang” (234 reviews)
    “petronas towers” (222 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Accessible rooms
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from Hotel Istana
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,801)
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    There are newer reviews for Hotel Istana
    See the most recent reviews

    1,331 - 1,335 of 3,246 reviews

    Reviewed March 6, 2015 via mobile

    The staff here are amazing people! Treat us like we're a family more than a guest. Definitely would recommend this place to everyone! Best stay I had in Malaysia!! Thank you hotel istana, you have made my experience in Malaysia AMAZING!More

    Thank Marcham29
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded March 9, 2015

    Dear Marcham29, Thank you so much for recognizing our Associates. Indeed, it is true that they treat all our guest like family - I am glad that you felt that way. Thank you for staying with us and thank you for posting your comments on...More

    Reviewed March 6, 2015

    We had a great stay at the Istana. The room and other facilities were very good. But above and beyond that were the staff. Each and everyone were customer focused, friendly and very professional. I have no hesitation in recommending this hotel to family and...More

    Thank Chrisleech
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded March 9, 2015

    Dear Chrisleech, Thank you so much for your wonderful comments about Hotel Istana KLCC. We all really appreciate it and we are looking forward to welcoming you back on your return soon to your favourite Hotel. Warm Regards Aamir Khan General Manager

    Reviewed March 6, 2015

    I have been staying at the Istana Hotel for some years running. The staff are most friendly and helpful but the quality of the rooms is showing that refitting is needed. The club Lounge is pleasant and breakfast is good.

    Thank TRIPSPJLEE
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded March 9, 2015

    Dear TRIPSPJLEE, Thank you for choosing to stay with us and thank you for your brief feedback from your stay. We all appreciate your comments very much. I am glad all went well with your stay. Warm Regards Aamir Khan General Manager

    Reviewed March 6, 2015

    The hotel staff are what makes Hotel Istana a great place to stay in KL. The location is good as well, just across from the monorail. Good WiFi. I would recommend this hotel for either business or pleasure.More

    Thank P_D_52014
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded March 9, 2015

    Dear P_D_52014, Thank you so much for your wonderful comments on Trip Advisor. There is no doubt that it is indeed our associates who strive for excellence on daily basis and get engaged to our guest. I am glad that everything went well with your...More

    Reviewed March 6, 2015 via mobile

    We are currently staying in the hotel in one of the club rooms with a view of the wonderful Petronas twin towers. From the moment we arrived everything for us has been great. Easy check in on the 20th floor (club area) with wine and...More

    1  Thank Mosel_Lady
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded March 9, 2015

    Dear Mosel_Lady, Thank you for your wonderful review already while you are inhouse. I am glad that Audrey and her team is looking after you well. Indeed, our rooms are the most spacious one in the city with high ceilings. We have noted your comments...More

    PARKROYAL Serviced Suites Kuala Lumpur
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    PARKROYAL Kuala Lumpur
    3,342 reviews
    #35 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $35 - $112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #21 Luxury Hotel in Kuala Lumpur
    • #21 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Priceline, Expedia, Agoda, Ctrip TA, Cancelon, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Hotel Istana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveler (1445)
    Room & Suite (472)
    Dining (172)
    Pool & Beach (76)
    Hotel & Grounds (874)
    Bathroom (139)
    Business Center & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Afshin D
    June 6, 2017|
    AnswerShow all 5 answers
    Response from Seanjotadhg | Reviewed this property |
    I looked at gym room but did not use it. It looked good and was quite large and had a massage day spa business next to it.
    2
    Votes
    Corina Violeta O
    May 22, 2017|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Thanks to many of our loyal guest for answering the guest questions and queries on our behalf.
    3
    Votes
    Abe3330
    May 1, 2017|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, Upon check-in we request RM250 deposit for the first night and RM100 per night for the remaining nights. It is highly recommended to use Credit Card for deposits as Credit Cards do not require any refunds if no... More
    2
    Votes
    Room Tips
    "stay at another hotel"
    Read review
    "Best breakfast buffet"
    Read review
    "Club Rooms levels 18-20 guaranteed"
    Read review
    "Club rooms were from 20th floor and up and with good views."
    Read review
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