We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

JW Marriott Hotel Kuala Lumpur

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
JW Marriott Hotel Kuala Lumpur
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,032 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,844: English reviews
kuwait city
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

we spent in this beatiful hotel around 9 days from 3/8 to 12/8 it was nice memories there from reception staff rooms swimming pool services and also had great position infront of pavilion hotel and many important placed

Helpful?
Thank 585ali74
Rochdale, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel with a location in the heart of KL. The decor was luxurious. Everything was lovely and clean and our suite (platinum upgrade) was spacious with stunning views of the city. The room was very well-equipped, the bed was extremely comfortable and bottled water was provided daily (all of which of course you would expect from a JW Marriott).... More 

Helpful?
1 Thank Martin H
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Martin H, Thank you for your positive feedback on the hotel. We are delighted to read that our associates were able to provide you with a memorable stay experience. It is a true reward for us to know that you had a wonderful time at our hotel. Your kind words of encouragement will be shared with the team and... More 

Kanto, Japan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The first thing I'am complaining regarding with the noise renovation, But Mr. Omar assist me very well and he is so kind. And Rem meet me to do the extramile he show me how to get in the twin towers he is very obidient to me. Room was so spectacular and the service was excellent because of that two gentlemen.

Helpful?
Thank Attyagnes
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Attyagnes, Thank you for taking the time to write about your recent stay experience with us. I do apologise if the noise from the renovation has caused you inconvenience, rest assured that we have taken every measure to ensure that the noise level has been kept to a minimum. I am glad to read that Omar and Rem have... More 

Riyadh, Ar Riyad, Saudi Arabia
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

1st the location is super...its in the interesting area bukit bintang street whichs full of shopping areas,malls,galleries,rests and cafes...a very alive street where u feel that it doesnt sleep...there are free of charge shuttle busses passes just by the hotel and can ride u to the most important locations like twin towers,china town,central market etc....its all pink large busses written... More 

Helpful?
Thank Mazen H
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Mazen H, Thank you for your amazing review, it is most appreciated! I am glad to read that your recent stay experience was so fulfilling for you, and that you were able to enjoy our strategic location as well as our services and facilities. You are right, this is a street that never sleeps! Being in the middle of... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Good food compliment with good enviroment and good service. Never missed for the Shanghai chef Mr.Wong prepare for the special Shanghai food.And you can feel the hospitality provide by the managerest Ms.Alice Chan and her team Ms. Yean and others. I always stay here and will visit Shanghai Restaurant for the lunch and dinner.

Helpful?
Thank Celine T
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Lounging at JW very nice excellent service Either for business or pleasure, the atmospheric decorative lounge is so comfortable. The staff are very professional & will always go the extra mile. Meeting room for presentations , and it's open all day long

Helpful?
Thank hisham m
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear hisham m, Thank you very much for taking the time to write a review on your recent stay experience. I am glad to read that you have enjoyed our JW Lounge and all its services, and that the service provided to you was memorable for you. I do hope that you received the amenities sent by myself to your... More 

Southampton, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After a 17 hour flight we arrived at the Marriott. We booked a connecting room but we found out that none were available. The staff went out of their way to accommodate and we were upgraded to a suite on the 27 floor of the west wing. The staff were very pleasant and couldn't do enough for us. First class... More 

Helpful?
Thank darren f
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear darren f, I am glad to read of your great stay experience and am pleased to know that our service has made a good impression on you. It is our goal to provide all our guests with a memorable experience and it pleases me to know that we have achieved this with you. Should you ever return to Kuala... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Been spending lovely evenings at the lounge... The hospitality of Mr. Shafiq has been very warm...he has been very helpful and hospitable... It's nice to be away from home and yet feel at home. Loved the ambience.... Mr. Shafiq went out or the way to find out about a particular dish called puttu Mayam which I used to eat 30... More 

Helpful?
Thank pinky k
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear pinky k, Thank you for your review of your recent stay. I am glad to read your positive words regarding your stay experience and especially of your memorable experience at the JW Lounge. I have made sure to pass on your words of encouragement to Shafiq especially, We would be glad to welcome you back to JW Marriott KL... More 

Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

As a very frequent traveller to Kuala Lumpur for past 15+ plus years I feel can safely comment on this hotel !! If you need to or have the desire to stop in the city centre you would not for price and value do better than the Marriott Treat your self and upgrade to the Executive floor as this hotel... More 

Helpful?
1 Thank Alan W
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear Alan W, Thank you for such a postive and enthusiastic review of your stay at JW Marriott Kuala Lumpur! It is truly heart-warming to read your review and all your kind words have been shared with my team. I am glad to read that you were able to enjoy the hotel's strategic location and all the dining and shopping... More 

Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

the location is awesome ,luxury hotel ,services was very good, thanks for all staff in hotel, especially MR osama, gentleman so kind of him and make my staying Awesome so helpful also he was co-operate with staff

Helpful?
1 Thank teach9990
Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur, responded to this review

Dear teach9990, Thank you for taking the time to write about your recent stay experience with us. I am glad to read that you had a great stay experience with us, and I have made sure to share your kind words with Osama especially. We would be glad to welcome you back very soon and look forward to your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

871 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (835)
Viewed
Dining (42)
Viewed
Room/Suite (204)
Viewed
Pool/Beach Area (19)
Viewed
Hotel & Grounds (123)
Viewed
Bathroom (69)
Viewed
Business Center/Function Rooms (7)
Viewed
View from Room (32)
Viewed
0:15
Videos (1)
Viewed
Other (338)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Business Center/Function Rooms (6)
Viewed
Pool/Beach Area (3)
Viewed
Dining (3)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (7)
Viewed
Family/Play Areas (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.0 mi away
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
#2 of 319 in Kuala Lumpur
4.5 of 5 stars 1,763 reviews
0.4 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#9 of 319 in Kuala Lumpur
4.5 of 5 stars 8,680 reviews
0.7 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#3 of 319 in Kuala Lumpur
4.5 of 5 stars 6,088 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Mandarin Oriental, Kuala Lumpur
0.1 mi away
The Ritz-Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur
#4 of 319 in Kuala Lumpur
4.5 of 5 stars 198 reviews
1.6 mi away
The Majestic Hotel Kuala Lumpur
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Modern L-shaped Tower Hotel situated in Star Hill complex, a mixed-use development including a six-level retail mall. ... more   less 

Additional Information about JW Marriott Hotel Kuala Lumpur

Address: Jw Marriott Hotel Kuala Lumur 183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $124 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Kuala Lumpur 5*
Number of rooms: 514
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Odigeo, Marriott, Expedia, Orbitz, Priceline, Agoda, HotelTravel.com and Travelocity so you can book your JW Marriott Hotel Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Kuala Lumpur
Marriott Kuala Lumpur
Kuala Lumpur Marriott
Hotel Style:
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#5 Spa Hotel in Kuala Lumpur
#8 Luxury Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay