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Ramada Plaza Kuala Lumpur

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Ramada Plaza Kuala Lumpur
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983 Reviews from our TripAdvisor Community

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Showing 842: English reviews
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We have stayed in here number of times and will be happy to go back again. Good quality rooms and excellent service, great breakfast, and good location close to KLSentral and Indian shopping in Brickfields

Helpful?
1 Thank Perambalam S
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Pros: The room is clean, spacious with nice night view. Cons: When enter the lobby...all dark. Lobby man told me is black-out for temporary but taxi man told me this hotel always in dark. The air conditioning is not functioning. I called to reception twice and yet still no any technician come nor corrective action for it. Come on...now is... More 

Helpful?
Thank AlbertSeah
Hyderabad
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Looks very new Hotel. AC not working in Lobby and Restaurant. Ac in room not working and found house keeping is non responsive. Surprisingly, no power supply in Lobby for full day. Requested for late check out - Negative Response from the lobby. Overall- Good Location, Good Room but very poor response and maintenance. STRICTLY AVOID.

Helpful?
Thank itscnub4u
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest, Thank you for your review of our hotel! We have taken note of your comments and the relevant department heads have been informed accordingly. We deeply apologize for the alleged shortcomings at our side and rest assured that we are seriously looking into the matters highlighted. Your constructive feedback is important to us so that we can improve... More 

Kolkata
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very comfortable, neat and clean property in Kuala Lampur situated a little away from the centre of town but makes us with polite and efficient service, though the check in process takes a bit too long and can be improved.

Helpful?
Thank VJ S
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest, Thank you for your recent visit and for taking the time to provide feedback on your stay. We have taken note of your comments and the related department heads have been prompted accordingly. Your constructive feedback is important to us so that we can improve on our services and products. Thank you once again for taking the time... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, good breakfast and nice location. The pool is very good. We asked for a double bed and get a twin and it's not easy to walk to the hotel since it's in the middle of some main roads. We bought a tour to Malacca in the hotel and everything went very well.

Helpful?
Thank Ana Q
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest , Thank you for your great review of our hotel! It is always a pleasure to know that you enjoyed your stay with us. Your constructive feedback is important to us so that we can improve on our services and products. Thank you once again for taking the time to share with us and we look forward to... More 

Bangalore
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is fairly good. The checkin was quick. The room price is priced rightly & it is value for money. The room was neat & clean. There was a little issue with the wifi when I checked in, but that was sorted out immediately when I called up the reception. There is the monorail right outside the hotel &... More 

Helpful?
Thank Tushar_N_Shah
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest , Thank you for the great review of our hotel! We are glad that you have enjoyed your stay with us. Your constructive feedback is important to us so that we can improve on our services and products. Once again, thank you for your feedback and we look forward to welcoming you again to Ramada Plaza Kuala Lumpur.... More 

Adelaide, Australia
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and I had been more than twice previously to this hotel. I am not sure what has occurred since we last went earlier in the year but on entering the hotel (a 4 star hotel) we were confronted by no air-conditioning in the lobby. It also appeared a little lifeless compared to other times. Where were all the... More 

Helpful?
Thank Vicky M
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest, Thank you for your recent visit and for taking the time to provide feedback on your stay. We have taken note of your comments and the related department heads have been prompted accordingly. We deeply apologize for the alleged shortcomings at our side and rest assured that we are seriously looking into the matters highlighted. Your constructive feedback... More 

Greater Sydney, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

this hotel has major issues. There has been no aircon in lobby and restaurant and other areas for several weeks. Gym is out of action due to "maintenance" (some of the machines have been waiting for "maintenance" for over three months but now the gym has a power problem too). The Spa has closed (due to power issues or something... More 

Helpful?
Thank sianjude
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest , Thank you for your review of our hotel! We were most distressed to hear of your unfortunate experiences at our hotel. Please accept our sincerest apologies. Your constructive feedback is important to us so that we can improve on our services and products. For the unpleasant experience that you were facing, relevant department head have been informed... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We booked a 2 bedroom suite and paid in advance for 10 nights at this hotel. We moved out after one night as the hotel has major issues which include: - AC is not working in many parts of the hotel due to an electric malfunction. The management had to order the electric piece from overseas. The affected areas include... More 

Helpful?
1 Thank Ali H
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest, Thank you for your recent visit and for taking the time to provide feedback on your stay. We have taken note of your comments and the related department heads have been prompted accordingly. We deeply apologize for the alleged shortcomings at our side and rest assured that we are seriously looking into the matters highlighted. Your constructive feedback... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

When my family and I first got into Ramada Plaza KL, I doubted very much what made it 4 or 5 stars. The lobby was dark as the lights were not on. There was no air conditioning in the lobby. There was also no air conditioning or lights in the restaurant for having breakfast. We had breakfast at 7 am... More 

Helpful?
1 Thank EW0929
E-commerceRPKL, E-commerce Executive at Ramada Plaza Kuala Lumpur, responded to this review

Dear Guest , Thank you very much for your feedback. We were most distressed to hear of your unfortunate experiences at our hotel. Please accept our sincerest apologies. We are constantly improving our service and every comments we have taken note seriously. For the unpleasant experience that you were facing, relevant department head have been informed to address this issue.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
RAMADA PLAZA KUALA LUMPUR is strategically nestled in a bustling suburb of Kuala Lumpur and just steps from the city's shopping, entertainment and attractions. It is a short walk from the Kuala Lumpur's integrated rail transportation center and enjoys close proximity to the city's main business and tourist hub. Served by a network of highways, the 33-story building is a mere 50-minute drive by car from Kuala Lumpur International Airport and 40-minute from KLIA II. RAMADA PLAZA KUALA LUMPUR houses 359 tastefully appointed stylish furnishings hotel rooms and suites. Each of our 359 guest rooms and suites range in size from 34 - 162 square meters features amenities like LCD screen TVs with satellite channels and in-room movie options, DVD player (for suites), complimentary Wi-Fi, a mini bar, a coffee and tea making facilities, kitchenette (for suites with no cooking facility), an electronic safe and bathroom with either standing shower or bathtub with a separate toilet. Be it an intimate dinner for two or a corporate get-together, RAMADA PLAZA DUA SENTRAL offers a remarkable gastronomic experience for every mood. Savour a fine cuisine, along with a stellar wine selection at the timelessly elegant Grill 582. Or, enjoy more casual dining in the hotel's signature restaurant, Kembali Kitchen for a captivating array of global delights. Unwind from the day at Kuala Lumpur's "hottest" nightspot - Hugo's On 6, an ideal chill out spot for those who enjoy good food/ drinks and great music. Punch Bar & Lounge offers a selection of mixed drinks, unique cocktails and an extensive selection of wines, champagne and premium spirits. If you prefer to dine in the comfort of your own room, 24-hour room service offers a selection of traditional and international dining options. With 10 meeting rooms; all with natural lighting, welcoming pre-function area and support of experienced managers, RAMADA PLAZA KUALA LUMPUR is the perfect venue for a product launch, strategic meeting or celebration of a personal or professional milestone. Retreat into tranquility at the AVANA SPA; be it for body treatments, facial treatments, massage therapies or hand and nail treatments, AVANA SPA offers you the best variety to choose from. For an optimal comfort, the RAMADA PLAZA KUALA LUMPUR offers a fully-equipped fitness center; from an extensive variety of weight-training machines to cardiovascular equipment as well as an infinity pool. Whether you're travelling on business or taking a much-needed vacation, the RAMADA PLAZA KUALA LUMPUR got you covered. ... more   less 

Additional Information about Ramada Plaza Kuala Lumpur

Address: 8 Jalan Tun Sambanthan, Kuala Lumpur 50470, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $64 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ramada Plaza Kuala Lumpur 5*
Number of rooms: 359
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Hotel Style:
#21 Business Hotel in Kuala Lumpur
#24 Spa Hotel in Kuala Lumpur
#32 Family Hotel in Kuala Lumpur
#35 Romantic Hotel in Kuala Lumpur
#42 Luxury Hotel in Kuala Lumpur
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