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Furama Bukit Bintang

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2,054 Reviews from our TripAdvisor Community

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Showing 1,775: English reviews
Sydney, Australia
Reviewed November 14, 2014

Received a good package with Air Asia so we found this hotel value for money.Particularly in the Executive suites and with a room facing the glorious city view. But the rooms really need renovation. What excuse can they have for pealing wall paper for example? The rooms are 3 star at best. The swimming pool and area is disgusting. The...

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Helpful?
2Thank goodie3shoes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear goodies3shoes, Thank you for sharing your feedback in regards to your recent stay with us. We appreciate your open and honest feedback. We do apologise for the challenges you experienced in your recent stay. I hope that this experience has not impacted your decision to return to our hotel. We would welcome any opportunity to restore your faith in...

Deakin, Australia
Reviewed November 14, 2014

Furama hotel located in a very strategic location (Bukit Bintang) and the facilities, breakfast and the staffs were very friendly. Apart from that, it is also very close to Berjaya Times Square, Lot 10, BB Plaza, Sungei Wang Plaza and many more. Furama is highly recommended.

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Helpful?
Thank Nicholas L
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Nicholas L, Thank you very much for recommending Furama Bukit Bintang! Indeed the location of the hotel is one of our advantages and walking distance to Bukit Bintang We were delighted to read that you enjoyed your stay with us and your feedback is a big motivation to the entire team. We look forward in welcoming you back in...

Adelaide, Australia
Reviewed November 12, 2014

I booked the Executive Suite for 7 day at Furama Hotel 4 months in advance to get the great rate. Upon arriving, I went to the reception desk to check in and was advised that Executive guests check in at a different location. I was swiftly taken to the 25th floor to check in. As my return flight had been...

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Helpful?
1Thank Chris A
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Chris A, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the overall issues you had. We have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to hearing from you soon. Kind regards, Gerry D'Cruz Executive...

London, England, United Kingdom
Reviewed November 11, 2014

things which were good: - location is decent - near times square mall and metro - rooms are enormous things which could be improved: - breakfast was unorganised and not enjoyable - there were building works going on near the restaurant and gym - customer service was not personable - room decor was outdated

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Helpful?
1Thank Matthew L
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Matthew L, Thank you for taking the time in writing this review. We are delighted to hear that you appreciated our enormous rooms and our hotel's decent location. While we have shared your positive comments with our team, we also take note of your comment regarding the breakfast not being organized and customer service not personalized . We will...

Kuala Lumpur, Malaysia
Reviewed November 10, 2014

First time checking into this hotel and was given an upgrade by the front counter. Overall, the hotel is nice, clean and the location is good. A lot of eatery shops outside the hotel. Location is also good as it is 5-10mins walk to shopping centre. Ample of taxi service

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Helpful?
1Thank andy8618
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Andy8618, Thank you for choosing Furama Bukit Bintang and for taking the time to write a review about your recent experience. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments. We certainly look forward to having you back in the near future. Kind regards, Gerry...

Bangkok, Thailand
Reviewed November 9, 2014

As compared to what KL have to offer, I would say Furama is a great deal, especially if you are lucky enough to grab a good online deal. Great gym and swimming pool. Less crowded as compared to other hotels, as the property is a bit off and a 10 minute walk from Berjaya Times Square. Rooms are relaxing! Haven't...

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Helpful?
2Thank TaranAnand
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear TaranAnand, Thank you for posting your review of your recent stay at Furama Bukit Bintang! It is wonderful to hear that you appreciated our prime location and great deals offered by of our hotel. We hope one day we may have the pleasure of welcoming you back once again should your future visit brings you back to Kuala Lumpur....

Australia
Reviewed November 7, 2014

If we hadn't got a really good deal and hadn't stayed in an Executive King Suite with Executive Floor access, the Furama would only get two stars from us. This 3-star rating is a compromise between the 4-star we'd rate the service and food in the Executive Lounge and the rating we'd give the hotel generally (and, please note, we...

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3Thank gandke54
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear gandke54, Thank you for taking the time in writing this review. We are delighted to hear that you appreciated our staff service, location and had enjoyed breakfast variety at our club lounge. While we have shared your positive comments with our team, we also take note of your comment regarding the maintenance of the room quality of breakfast at...

Adelaide, Australia
Reviewed November 7, 2014

this is a great Hotel within easy reach of everything that you would want to see in KL. Great rooms, great service. Special commendations to Anwar Deen the Chief Concierge, nothing is too much for Anwar to make your stay a memorable one. see you again soon.

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2Thank Captain-carl900
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Captain-carl900, Thank you for your time to post this review and thank you for choosing Furama Bukit Bintang for your recent stay. We are delighted to know that you've enjoyed the stay with us. It is kind of you for allowing me the opportunity to recognize our Chief Concierge, Mr Anwar Deen for his great hospitality service to you...

Perth, Australia
Reviewed November 7, 2014

I always try to do my reviews based on 'value for money'. I make comment against what I actually paid, not the advertised tariff. I booked well in advance and received a great discount on a family room. Two bedrooms connected by a living room. I requested a high floor facing KLCC which I received. The hotel represented great value...

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Helpful?
2Thank JenJenRubes
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear JenJenRubes, Thank you for choosing Furama Bukit Bintang as your preferred hotel in Kuala Lumpur. It is always comforting to know that our guests enjoyed a pleasant stay with us. We are delighted to know that you've enjoyed our family rooms, efficient housekeeping service, friendly staff and its prime location. We hope to welcome you back in the near...

Penang, Malaysia
Reviewed November 6, 2014 via mobile

The hotel is great. Rooms are spacious and the views from the upper floors are magnificent. The hotel is close to the big shopping mall... Also the roomservice was great and not to expensive n the service is good...

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Helpful?
2Thank DarylHor
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear DarylHor, Greetings from Furama Bukit Bintang! We are happy that during your recent stay with us, you were able to explore not only the hotel’s facilities but also explored surrounding areas. We appreciate your comment and appreciation and rest assured that we will convey your message to our associates. We look forward in welcoming you back again on your...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $36 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Furama Bukit Bintang 2.5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Furama Bukit Bintang staff and other travelers.
49 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not be accepting like us, insist on what you want”
 of 5 bubbles WeloveAsia, 2 days ago | Read review
“A petronas towers view room would great but premium priced”
 of 5 bubbles kenpatSydney, 5 days ago | Read review
“Location is really good...right in city center!”
 of 5 bubbles 668annief, 1 week ago | Read review
“25th floor for good views”
 of 5 bubbles K8802ZEmattb, 2 weeks ago | Read review
“Rooms at the top with city views are good”
 of 5 bubbles vishaltotla, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question