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Furama Bukit Bintang

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Furama Bukit Bintang
Furama Bukit Bintang
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1,812 Reviews from our TripAdvisor Community

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Showing 1,573: English reviews
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

Stayed in this hotel as holiday getaway with group of friends. location is near Berjaya Times Square with 5 mins walk. Neighbourhood has 7-eleven for easy stock up of mineral water, and eateries nearby. For shopping centre, Berjaya Times Square has almost everything. Considering the cost per night, it is a good place for staying and rest. Nothing much exciting... More 

Helpful?
Thank Sun_JY
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Sun_JY, Thank you for the review. We are pleased to know you that you had enjoyed your stay at Furama Bukit Bintang. We would like to express that it is our great pleasure to serve you during your stay. We hope to have the opportunity to serve you again in the near future. Kind regards, Gerry D'Cruz Executive Assistant... More 

Singapore, Singapore
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 6, 2015

Good Hotel situated near Bukit Bintang in KL. Good service and first class buffet breakfast. Recommended if you need a central location in KL. Hotel provided good service - Nice pool and room overlooked Petronas Twin Towers.

Helpful?
Thank Gary B
Level Contributor
3 reviews
4 of 5 stars Reviewed July 6, 2015 via mobile

We took a 3night stay for a family room. We enjoyed our first staying so much. Not just the super clean and nice room but the receptionist and all the staffs were very friendly to us. They smile a lot and the breakfast was pretty good. Personally, i think the lobby smells very nice - very relaxing and fresh. This... More 

Helpful?
Thank Erine M
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Erine M, Greetings and thank you for recommending Furama Bukit Bintang as your preferred hotel in Kuala Lumpur! We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitality & facilities. Therefore, comments like yours will definitely motivate us to further strive for excellence. Once... More 

Beijing, China
1 review
5 of 5 stars Reviewed July 6, 2015

I had an memorable stay AT furama. Will come back again. Staff are friendly and helpful. The view dron my room was fantastic. The buffet Spread was Most satisfying. Pool can be better. Should have gym ball

Helpful?
Thank ga0shan
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear ga0shan, Thank you for writing to us your positive feedback. We are pleased to know that you had a joyful stay at Furama Bukit Bintang and also, thank you for choosing us as your preferred hotel in Kuala Lumpur. It is nice to know that our hotel room suit to your taste and we are happy to know that... More 

Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 6, 2015

Room was a lot bigger than expected. Clean sheets, comfortable king-size bed, nice furniture. Hotel location is great. The pool is interesting but the windows could have used a little cleaning. Breakfast buffet offered lots of choices, local and international. The staff was very friendly and helpful, from the concierges to the people cleaning tables. Will go back again for... More 

Helpful?
1 Thank Zedirektor
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Zedirektor, We are so glad to have you stay with us again and that our associates have continued to make your visit warm and friendly. We aspire to provide all guest consistent service while constantly upgrading to serve you better. Thank you for your encouraging comments and your recommendations and we hope to welcome you back in the near... More 

Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 6, 2015 via mobile

+ Excellent location + 5 minutes walk to monorail and times square shopping centre + various restaurants nearby + some rooms are modern and very functional + great breakfast + room upgrade - Average service - Double bed booked but not provided (apparently subject to availability but not shown on confirmation) - slow check in - some rooms are old... More 

Helpful?
Thank StreetFoodAsia8
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Jessica L, Thank you for your review. We are happy to hear that you've enjoyed the breakfast selections, hotels location and our modern rooms to your satisfaction. We apologize that the bedding type was not extended to your request. We also note on the slow check in and unpleasant smell that you've encountered. This matter has being discuss with... More 

Gold Coast, Australia
Level Contributor
3 reviews
2 of 5 stars Reviewed July 5, 2015

Agreed with a previous review, that when booking online you are treated as a third class guest. Had to wait 2 hours to smoothen out logistics with credit cards. They even tried to request for a RM250 deposit! Upon entering room, mould and god-knows-what stains were seen on the walls (see photos). The in-room safe did not work either, as... More 

Helpful?
Thank tourist415
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear tourist415, Your feedback about refurbishment has been noted and has been highlighted to Senior Management Team and your comments on the breakfast charge is being discussed and we assure you this will not be repeated. Once again, thank you for your feedback and it is comments like your that will entice us excel in our service standards. Thank you... More 

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Puchong, Malaysia
1 review
4 of 5 stars Reviewed July 5, 2015

I had a great experience here. The crew here is very friendly. And they even took the effort to remember your name and your drink preferences. This really makes a difference. The environment here is very nice and clean. Room is comfortable. Location is also very near to shopping mall.

Helpful?
Thank Robinleeping81
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Robinleeping81, Thank you for your kind review. We are delighted that you had enjoyed your stay and that our hospitality, facilities and accommodation was to your liking. We aspire to provide guest with the best in experience and hospitality, thus we are glad we have achieve this during your stay. We do hope you we will be welcoming you... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed July 5, 2015

The room aircon noisy and not cold. Shower not working well. Room service quite slow. Breakfast choices not much. Swimming pool tile falling off danger to swimmer. Toilet at pool level not very clean. No free wifi. Carpark not very safe.

Helpful?
Thank Myron C
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Myron C, First of all, please accept our sincere apologies for the inconvenience that you experienced due to the shortfall in our service standards. On this occasion, we have failed to live up to your expectation that you have in us. It has always been our objective to make our guest feel comfortable and feel welcomed and unfortunately this... More 

Thailand
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 5, 2015

I and my friend were there on early of June 2015 we arrived to the hotel around 2 PM but have to stay one queue for checked in that was okey, once we get the room the room is seem to be out of date and lack of cleanliness, I found spider webs and all furniture are in dusty the... More 

Helpful?
Thank Eakacha
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Eakacha, Thank you for taking the time to write this review. We much apologize for the predicament you encountered in regards to your room. The cleanliness of your room had been reported to housekeeping and we assure you this will not be repeated. The problem you encountered with the WiFi h been noted and our IT team will ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting

Additional Information about Furama Bukit Bintang

Address: 136 Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $43 - $95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
#44 Luxury Hotel in Kuala Lumpur
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