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Furama Bukit Bintang

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Furama Bukit Bintang
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2,015 Reviews from our TripAdvisor Community

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Showing 1,745: English reviews
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Reviewed yesterday NEWvia mobile

Stayed there for the past weekend. Checked in quite late due to heavy traffic. Was told that room booked did not have king/queen size bed but twin beds instead. Was taken aback as we booked much earlier n specifically requested for big bed as we are family of 3 with a small child. What really turned me off was the...

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Helpful?
Thank Mirza L
Colnbrook, United Kingdom
Reviewed 2 days ago NEW

Stayed last week in an executive room with access to the exec lounge. I think we would have had issues in the other rooms. Staff were good generally but the big let down was breakfast on the 3rd floor - terrible. No origanation and food ran out and not replenished. Went it went it went!! Suggest you go early. Because...

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Helpful?
Thank Surinder R
Singapore, Singapore
Reviewed 1 week ago NEW

I went there in February. Nothing to shout about. The bellboy very helpful. The receptionist should smile at guest when they attending them. Breakfast was ok. The only thing i love was the omelette. Overall can be better.

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5Thank ShamalaShankar
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

Thank you for your review and feedback. We have taken note of your comments and will look into the areas mentioned. We look forward to welcoming you back again at Furama Bukit Bintang.

Malaysia
Reviewed 1 week ago via mobile

Stayed there last week.... Was greeted by your reception Alex... Super friendly and helpful! There was this girl if I'm not mistaken her name is ST( I'm sorry if I got her name wrong) we had a short chat... And I tell u wat! Friendly and very obliging!...the rooms was very comfy and clean... . The coffee house was serves...

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Helpful?
2Thank Syed_Nezeem
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

Dear Syed_Nezeem, Thank you so much for such a lovely review and positive feedback about the hotel and our employees. We are delighted to know that you had a pleasant time with us and we look forward to your next stay.

Birkenhead, United Kingdom
Reviewed 1 week ago

Went to KL for 3 days before carrying on to Krabi, read reviews on hotel and thought yes this seemed a good value mid range hotel, and for the money it certainly was. Arrived at check in, no hassle straight through, asked a couple of questions at concierge and they were answered very politely. In fact during our whole stay...

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Helpful?
1Thank fredledd
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

Dear Fredledd, Thank you for your kind review and feedback. We are happy to hear that you had an overall enjoyable stay with us. With regards to the pool tiles, we are pleased to inform that it will be fixed this February. The blue taxis are a bit higher in its fare as compared to the red ones as they...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

I booked Furama for my birthday weekend as a family member recommended it on the basis of value for money. I booked it in December 2016, paid in full and stated in the comments that i want their large bed. Upon our late check-in last Saturday, I was told that a large bed were not available for deluxe category and...

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Helpful?
2Thank carmabelles
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

Dear carmabelles, We sincerely apologise for the experiences you encountered during your stay with us. We have taken note of your feedback and we are checking on the issues with the respective department. Once again, we apologise and at the same time thank you for your feedback.

Reviewed 1 week ago via mobile

Stayed at Furama Bukit Bintang for 3 days absolutely loved it. The staff was so helpful and kind. The room look simple spacious and calm. Clean and tidy. Great location. 7 min walk to Berjaya Time Sq. Simple breakfast. Overall execellent. A good choice and value of money. Will come back again. Cheers...

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1Thank Choo J
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

We love your wonderful and positive review and feedback. We appreciate you as our guest and we certainly look forward to your future stay with us.

Rourkela, India
Reviewed 1 week ago

This Hotel is situated in a very nice location, just a walk from Times square. Rooms are spacious. Didnt tried the food there. Stayed for 2 days and stay was pretty comfortable. Staff was good. Value for money.

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Helpful?
Thank Aditya322
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

Thank you for your delightful review and positive feedback. We are glad that you enjoyed your stay with us and we look forward to your next stay.

Reviewed 2 weeks ago

Just loved the room, food and service. The best thing is the location. Everything is close in Bukit Bintang. For example shopping and good restaurant. For regular shopping there is Berjaya Times Square and electronics there is Low Yat Plaza.

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1Thank Jishan Z
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

Thank you for your lovely review and feedback. We are honoured to have you as our guest and we appreciate your positive feedback. We look forward to your next visit.

The Hague, Netherlands
Reviewed 2 weeks ago via mobile

Oh my word, apart from a few hotels in poor countries in Africa this is the worst I've ever stayed at. It's old, moldy, full of fungi in the bathroom, breakfast comes across as an industrial factory canteen and they have signs everywhere they will fine you if you spoil food. FINE ME? I thought I was a paying guest...

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Helpful?
Thank AJ-NL
FuramaBukitBintang, Public Relations Manager at Furama Bukit Bintang, responded to this review

We have read your review and have taken note of your feedback. While we try our utmost best to satisfy all of our guests, sometimes there are occasions where a guest may encounter one or more unfortunate incidences which lead to an unpleasant experience. We encourage our guests to feel free to speak to our Duty Managers should they face...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136, Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $38 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Furama Bukit Bintang 2.5*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from Furama Bukit Bintang staff and other travelers.
43 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for high floors with view of towers”
 of 5 bubbles Surinderrehal, 2 days ago | Read review
“Ask for room at front as the have got to have a better view of the ones at the back.”
 of 5 bubbles fredledd, 1 week ago | Read review
“Choose a room with the living room with an office table, so you will bet your personal bed room with a door.”
 of 5 bubbles jishanz2017, 2 weeks ago | Read review
“good for short business stay”
 of 5 bubbles megasc2017, 2 weeks ago | Read review
“King Beds are limited and early arrival necessary.”
 of 5 bubbles raysexperience, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question