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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

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Traveler (584)
Room & Suite (338)
Pool & Beach (114)
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Overview
  • Excellent23%
  • Very good45%
  • Average18%
  • Poor7%
  • Terrible7%
Travelers talk about
“jalan alor”(55 reviews)
“north tower”(12 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (725)
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All reviewsjalan alornorth towerbedroom apartmentfamous food streetswimming poolliving areaberjaya times squaredining tablethe wi fibukit bintang areahigher floorlate checkfront officepublic transportmonorail stationgymmicrowave
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1 - 5 of 616 reviews
Reviewed 1 week ago

When i first came in, it was long queue and huge crowded in lobby area. I assumed there's a big group arrived or maybe checked out. Rooms is outdated, but service is excellent at front desk. I get to know from one of the staff...More

Thank chuacindy
Response from SGHRKL, Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 4 days ago

Dear Chuacindy, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. We appreciate your observations towards the comments of the rooms are...More

Reviewed 1 week ago

Last time i was attending some event here.. and this time i stayed for 1 night.. room is absolutely out.. need some renovation. the only good thing is their staff friendliness. Always there when i need something for my room.More

1  Thank claracarl
Response from SGHRKL, Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded 4 days ago

Dear Claracarl, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur during your visit to Kuala Lumpur. We are delighted to know that your overall stay with us was an enjoyable one. We appreciate your observations towards the comments of the rooms are...More

Reviewed May 8, 2018

From the time we checked in to check out, we were treated with all care and wonderful hospitality by all the staff. We stayed at the hotel a total of 7 nights. We were assisted in every way possible by the management.More

1  Thank Shamendri
Response from SGHRKL, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded May 13, 2018

Greetings Shamendri, Thank you for staying with us and we truly appreciate the fantastic feedback. We are delighted to know that your overall visit meets your expectations. It would be a pleasure welcoming you back to Swiss Garden Hotel again and also it would be...More

Reviewed April 30, 2018 via mobile

The apartment we used was clean and modern. Large bed and shower and great views across the city skyline. Lots of local eating places nearby and train/metro services quite close by (although Jeff and I prefer to walk). The only down side was that it...More

Thank aesale1257
Response from SGHRKL, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded May 1, 2018

Dear aesale1257, Thank you for taking the time to share your rating. We do sincerely apologise and we've taken note of your feedback and we do hope to welcome you back to our hotel in near future! Sincerely, Gulab Mahatam Rai - General Manager

Reviewed April 22, 2018

Love the location, good breakfast, friendly staff. Been attended with smile and willing to help us out. especially for room reservation. Room is outdated, really need renovation and upgrading on swimming pool side. but the friendly staff covered it all. will come back next year....More

Thank mariabr0wne
Response from SGHRKL, General Manager at The Residences @ Swiss-Garden Hotel & Residences Kuala LumpurResponded April 24, 2018

Dear Maria Thank you for taking the time to write about your recent visit at Swiss-Garden Hotel & Residences Kuala Lumpur. We are delighted to know you have an enjoyable experience at the hotel and thankful for your compliments to our associates and who provided...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Spa
Breakfast included
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
$47 - $116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Luxury Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$47 - $116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Luxury Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (584)
Room & Suite (338)
Pool & Beach (114)
Dining (45)
Amenities (13)
Family and Play Areas (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
58nurulf
May 5, 2018|
AnswerShow all 3 answers
Response from SGHRKL | Property representative |
Yes, we served halal food during breakfast.
0
Votes
Shamendri
February 7, 2018|
AnswerShow all 2 answers
Response from IC7308075280 | Reviewed this property |
Just cross the main road and within walking distance, there are hubs for supermarkets in the Bukit Bintang area, such as: The Sungei Wang, The Berjaya Times Square, Lot Ten and many others. Enjoy your shoppings!
0
Votes
2014wtraveller
January 2, 2018|
AnswerShow all 4 answers
Response from SGHRKL | Property representative |
Hi 2014wtraveller, Thank you for your message and interest in our property. Regarding your question, as long as your room booking goes through to our official Swiss-Garden Hotel & Residences Kuala Lumpur, yes we do provide... More
0
Votes
Room Tips
"Improve Room Services"
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"Don't stay here"
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"Book into a different hotel."
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"Good views, modern and clean suites & ideally located."
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