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PARKROYAL Serviced Suites Kuala Lumpur

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PARKROYAL Serviced Suites Kuala Lumpur
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1,610 Reviews from our TripAdvisor Community

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Showing 1,403: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

very nice clean hotel the crew are very professional special thx to arnold the breakfast number one location close to all sort. restaurants shops. i by back thank you for all peter and t. ps arnold you are very professional thx for the coffee

Helpful?
1 Thank Papa G
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Guest, Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know... More 

Greater Perth, Australia
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Staff where very good and helpful.. loved how close it was to pavillion shoping center. And the Petros twin towers .. breakfast was really good .. good variety... and room service food was ok we had salmon very tasty and well cooked...

Helpful?
2 Thank Alex L
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Alex, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the... More 

Manila, Philippines
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I had the privilege of staying for two (2) weeks at this Serviced Residence during my business trip last year. I must say that everything went perfectly well during the check-in until I check-out. Staff are very accommodating and attentive to my request. Room is spacious (60+ sq.meters) and is cleaned up everyday by housekeeping. The only downside that I... More 

Helpful?
3 Thank jlpcruz04
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Guest, Thank you so much for choosing PARKROYAL Serviced Suites as your accommodation during your recent visit to Kuala Lumpur. We are humbled by your kind comments about the service you experienced, and delighted to read that you were able to enjoy our service and facilities. I will personally share your comments with the team and I know... More 

Kuala Lumpur
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

in the center of KL this gem of affordable spacious rooms in the heart of the city and everything in walking distance. Safe and cosy area. Great staff and service. Great place to remember and come again!

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
2 Thank 502gerbenb
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Wonderful Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a really nice and comfortable stay at the parkroyal SSKL. The room was extra spacious, the bed very comfy and the location great (just fews blocks from lots of great restaurants and the street food in Jalan alor). It's also 15 min from the petronas Towers (if you take the bridge), 10 min from Pavillion and 5 minutes... More 

Helpful?
2 Thank 7bubblesofhappiness
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

(+) Second time's stayed, location is good & surrounding areas of pub. Staff is friendly with a smiles. We stayed at higher floor with view. Suitable for family. (-) Breakfast not much of variety. Need to queue for breakfast. Second nights have power cut off at mid night & solve it by hotel technician quickly.

Helpful?
2 Thank Kathy A
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location is 5min walk from bukit bintan, a good location for party goers as it is near all the drinking holes... Not really convenient for family with small children to walk around due to the narrow path and heavy traffic .. The surrounding is not shopping n family oriented. All the staffs are friendly and helpful. Clean and modern hotel... More 

Helpful?
2 Thank ngfrey
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly... More 

Amman, Jordan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Not even a 3 star hotel Amazed how it is advertized as a 5 star hotel and get good reviews Very old premises Bath rooms not working properly Poor breakfast Poor service Staff not helpful Don't recommened to anyone

Helpful?
1 Thank y s
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Y.S. Thank you for your constructive criticism. I apologise if we have fell short in your expectation. Ratings can be very subjective depends on individuals, however, our official rating is given by the Ministry of Tourism Malaysia. Unfortunately, your comments was very vague for me to look into it. Would appreciate if you could contact me directly through the... More 

Perth, Australia
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The suite was spacious and comfortable, with plenty of room for two people, including a large work desk. The suites are located within a 5 minute walk of Jalan Alor, which features outdoor dining, but there are plenty of restaurants catering for all cultures along the walk. There are also several shopping centres within a short walk of the hotel... More 

Helpful?
2 Thank Mark A
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Mark Many thanks for posting such an beautiful review following your stay with us at PARKROYAL Serviced Suites Kuala Lumpur. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to our Serviced Suites in the... More 

Philadelphia, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a 2 bedroom premier apartment. The apartment size and layout was fine. Beds were fine. But much of the finishing was shoddy and some rooms/elements showing their age. In the apartment they had put us in, Room 602, the wifi did not reach to the bedrooms. They tried to tell us this was due to heavy usage. Either... More 

Helpful?
Thank kschloe
TKG2000, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review

Dear Valued Guest, Thank you for your review and I am very sorry that we did not live up to your expectations during your recent stay with us. We have taken note of your feedback and I am very sorry that this has affected your stay. We hope that you will attend again a conference in our hotel in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#32 of 323 in Kuala Lumpur
4.0 of 5 stars 2,844 reviews
4.1 mi away
Capri by Fraser, Kuala Lumpur / Malaysia
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 

Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $30 - $1,259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Serviced Suites Kuala Lumpur 4.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#12 Luxury Hotel in Kuala Lumpur
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