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Bintang Fairlane Residences

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Bintang Fairlane Residences
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101 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Auckland Region, New Zealand
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I travel regularly through Kuala Lumpur and it is my favourite stopover choice. I usually stay at the Marriott, because of the location. Our daughter decided to join us this trip , so I looked for a 2 bedroom apartment in the vicinity. So it gets a 10 for location , but thats it. Check in was a bit odd... More 

Helpful?
Thank DHMW
Bintang_Fairlane_Gm, General Manager at Bintang Fairlane Residences, responded to this review

Hi and thank you for your valuable comments. We use metal key for our units, so yes, we provide 1 key for the guests. Guests usually leave the key at Reception when they go out so for the other one to collect the key. I have noted that your shower head slipped down, I will find your room number to... More 

Bengaluru (Bangalore), India
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel location is good. But rooms were stinking, housekeeping not at its best. It shows 4 star when you book online it is a basic hotel with minimal services, it also shares a residential complex and security measures are nuisance for a traveller.

Helpful?
Thank anilkprasanna

Travelers are raving about these Kuala Lumpur hotels

Singapore, Singapore
Level Contributor
1 review
2 of 5 stars Reviewed 1 week ago

Do not stay here! There were bed bugs! We even turned the mattress around to look for them and found a few! We got it pretty bad in the morning. Told the reception and they were very nonchalant about it like its not their problem and felt like they didn't believe us. Very disappointing! Will never stay here again. Sofa... More 

Helpful?
Thank nobkr
Bintang_Fairlane_Gm, General Manager at Bintang Fairlane Residences, responded to this review

Hi. Thank you for your comments which help us to better the service. I was informed about your complaint and that we sent the pest control person to check your room and treatment was done properly. We take it seriously. We send armchairs covers for cleaning in a schedule, but seems yours wasn't cleaned yet and I have to apologise... More 

Jakarta, Indonesia
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

It was an avearge apartement located in Bukit Bintang near Sungei Wang shopping centre. A bit small for a family, small bedroom and small bathroom but the room was clean. It is located in crowded area in my opinion.

Helpful?
Thank Vitriani S
Bintang_Fairlane_Gm, General Manager at Bintang Fairlane Residences, responded to this review

Hi. We have different suite types here, 1 Bedroom, 2 Bedroom, 3 Bedroom. One Bedroom Superior is the smallest one and Deluxe category have bigger living room. Please try to book the Deluxe category with 2 or 3 Bedrooms, then will be spacious enough for your family . Cheers. Taner More 

KK
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We whole family 4 person booked 2 nights staying here but we only got 1 room with 1 twin bed and a single bed. The 4th person had no where to sleep, ended up 3 person squeeze on the 2 persons beds. Such a pity and suffering. We paid for 4 person price but only got 3 person bed. And... More 

Helpful?
Thank hohohoko
Bintang_Fairlane_Gm, General Manager at Bintang Fairlane Residences, responded to this review

Dear Mr Kui, I am sorry for you booked for 4 persons bedding, but you received beds for 3 persons. In your second booking, this was already corrected. Your remarks about the pillow and bathroom cleaning is noted. We are in the midst of changing all the linens, mattresses, so we will provide more comfortable stay here. Kindly contact me... More 

Metro Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 14, 2016

Staff were very helpful everyday from simply getting taxis everyday to giving directions to our destinations. We especially are grateful for the room upgrade we've had from 1-bedroom to 2 since there's still vacant! Our room was really wonderful and it's sooooo big, it's clean, classy, and just awesome! Last Saturday, my go pro camera went missing from the swimming... More 

Helpful?
Thank Regina R
Bintang_Fairlane_Gm, General Manager at Bintang Fairlane Residences, responded to this review

Hi Regina, Thank you for your lovely comments and I am very happy that you had good time in KL. I hope to see you again, cheers. Taner More 

Malaysia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 22, 2016 via mobile

We booked a 3-bedroom aprtment early March for Birthday Party, and, all of us liked it very much. First of all, I would like to say, the price was really reasonable, it cost us around RM4000.00 only! The unit is spacious, fully furnished, eqquiped kitchen with a huge fridge, morden design, nice city view especially at night, quiet, high level... More 

Helpful?
1 Thank AnnAnnL_13
Bintang_Fairlane, General Manager at Bintang Fairlane Residences, responded to this review

Hi. Thank you for staying with us and I am happy that you had good time here. Hope to see you again here. More 

Kolkata (Calcutta), India
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 29, 2016

We had gone to Kuala Lumpur for a holiday during the Christmas period. I was all excited to be there and had really positive thoughts about the hotel as well. No,I was wrong. They made us wait outside the lobby for about 1/2 an hour,and the room that they gave us,they didn't even bother cleaning it up after the earlier... More 

Helpful?
Thank sahildularey
Bintang_Fairlane, General Manager at Bintang Fairlane Residences, responded to this review

Dear Mr Sahil, Thank you for your highlights though not very positive. I am sorry for the bad experiences you had but we have noted your messages very seriously and as the new management here, we have decided to make a major refurbishment to serve our guests better. So unit by unit everything will be renewed including the faulty air-conditionings.... More 

Kota Kinabalu, Malaysia
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed March 14, 2016 via mobile

I took the 2 bedroom unit. Rooms were well-kept, it'll be good if a small rubbish bin can be provided. The unit was equipped with washing machine cum dryer (manual could be more elaborate though), fridge, pots & pans, the thing missing was dish towel. Housekeeping was average, once towel was removed & not replaced. Adding a clock in the... More 

Helpful?
Thank fibby1
Sydney
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed March 3, 2016

We booked a 2 bedroom apartment with balcony through Agoda. We checked in & were advised that the pool was closed for renovation (which we weren't aware of). We were shown to our room on the 21st floor by the Manager. Upon opening the door we were hit with a strong, stale, mouldy smell. He left us with the room... More 

Helpful?
2 Thank Nathnmel
Bintang_Fairlane_Gm, General Manager at Bintang Fairlane Residences, responded to this review

Dear guests. Thank you for your long explanation which helped us a lot. I would like to apologize for the inconvenience. For your information we are renewing all our bed sheets, mattress covers etc and also each unit will be re-painted. So I am sure our guests will continue to enjoy their stay here. Kind regards, Taner More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
"Bintang Fairlane Residences provides you comfortable and stylish suites with a 1 bedroom, 2 bedroom or 3 bedroom suite options with separate living room with dining and kitchen areas. Kitchenette comes with gas stove, wash basin, cooking materials and plate, cutlery set, fridge and micro-wave oven. All units have washing and dryer machine, iron and ironing board. The hotel is very suitable both for families with children and also business travellers. Roof top pool on level 27 has magnificent views of Kuala Lumpur. Hotel is in an excellent location in the centre of Bukit Bintang which is the centre for shopping and entertainment facilities. Pavillion, Petronas Twin Towers (KLCC), Berjaya times Square are in walking distance. Bukit Bintang monorail station is just 150 metres away". ... more   less 

Additional Information about Bintang Fairlane Residences

Address: Jalan Padang Walter Grenier, 23 | Bukit Bintang, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $60 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintang Fairlane Residences 4*
Number of rooms: 37
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Also Known As:
Bintang Fairlane Residences Hotel Kuala Lumpur
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