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DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
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2,893 Reviews from our TripAdvisor Community

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Showing 2,441: English reviews
Reviewed yesterday NEW

I have been here from January 17-21 of 2017, the hotel was above a mall, not bad for the location, nice staff, with a good view of the PETRONAS tower. I'm sad because it has no bath tub, that's my 1st requirement for a great hotel. And the biggest problem of the hotel is their elevator. It's closes automatically even...

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Helpful?
Thank Glenn Erickson G
Forest Hills, New York
Reviewed 2 days ago NEWvia mobile

The price is right. The room was flawless. The staff(one staff member in particular) made sure to go out of her way and above and beyond. Elite hhonors members are treated very well here with a fantastic buffet breakfast, as well as access to the executive lounge, which also serves breakfast, and a light dinner. Elite members also should get...

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Helpful?
Thank rlev13
New Orleans, Louisiana
Reviewed 2 days ago NEW

My partner and I spent three nights in KL during our recent 3.5 week tour of SE Asia. The Doubletree is an amazing HHonors points value at 10,000 points per night. And to top it off, the hotel is top notch. Our room was just perfect; the lounge was lovely (breakfast and evening food and cocktails are complimentary), and we...

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Helpful?
Thank Blair D
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Blair D, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you both had an enjoyable stay with us. I trust you also enjoyed our Executive Lounge privileges offering breathtaking city views on Level 34. I hope...

Perth, Australia
Reviewed 3 days ago NEW

Little to fault this popular well maintained hotel. Rooms were well equipped and nicely decorated. Very clean and comfortable. Friendly and welcoming staff work with attention to detail. Great selection of dishes from several different countries offered at breakfast. My only criticism was the poor standard of entertainment in the lounge bar. This has been far better on previous visits.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lenny6958
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Lenny6958, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and I trust you also enjoyed our signature restaurant Makan Kitchen with wide array of breakfast options, showcases the...

Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

Kudos to the front office team! Warm welcome given by guest relations team, smooth check-in and check out from the desk, perfect service from the executive lounge team especially during their busy morning breakfast! Great location to stay in KL as it is very convenient to all shopping mall and restaurants and bars! Thank you for the lovely stay!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cwct2017
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear cwct2017, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and that you found our location as well as the integrated mall at your convenient. I hope to...

Sydney, Australia
Reviewed 3 days ago NEW

this was the second time i've stayed in hotel. great location. All staff members were amazing, so polite and helpful. Breakfast can not be better and bigger. if i am back in KL will definitively stay in doubletree again.

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Helpful?
Thank angelica639
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear angelica639, Thank you for choosing DoubleTree by Hilton Kuala Lumpur again as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service. I trust you also enjoyed our signature restaurant Makan Kitchen with wide array of breakfast options. I...

Reviewed 6 days ago NEWvia mobile

Hilton is always our favorite place to stay in whenever we are traveling but this one definitely is a place to remember... special thanks to the management on such high standards in Asia while hiring and investing in great people... special thanks to Brain, Atty, and Zhi at the Executive Lounge as we stayed 4 nights and noticed they are...

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Helpful?
Thank Mohamad E
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Mohamad E, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service especially by Executive Lounge team. Let me thank you for mentioning all these great memories that I...

Reviewed 6 days ago NEWvia mobile

Whenever we stay within Hilton we normally like to comment on people since most 5 star hotels are the same... What really makes it different is people and OMG!!!! This is a job well done. My wife and I arrived with the hotel car and from this moment honestly felt home while every single one of their staff welcomed us...

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Helpful?
Thank El M
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear El M, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. It is truly heart-warming to know that you had taste our DoubleTree warm & caring service and that our team has successfully contributed to you feeling the “home away home”. The...

Charlotte, North Carolina
Reviewed 6 days ago NEW

Just had a delightful stay at the DoubleTree. I used Hilton points and it was so worth it! The hotel is located in a shopping mall with easy access to the LRT train. You can be anywhere in KL in around 30 minutes. As a Hilton Diamond member I was upgraded to a beautiful suite on the executive lounge floor....

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Helpful?
Thank WanderingBedouin
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear WanderingBedouin, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and you found our location at your convenient. I trust you also enjoyed our signature restaurant Makan Kitchen...

Brisbane, Australia
Reviewed 1 week ago

Excellent location, staff are amazing and truly make you feel at home. I stayed at this hotel for 7 weeks for work and it truly my home away from home. Gym was excellent, pool, executive lounge was exceptional! Thanks to Brian and all the lounge staff there, they were so accommodating and provided superb customer service but were genuine and...

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Helpful?
Thank Hawkes19
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Hawkes19, Thank you for staying with us, and I appreciate the feedback on the hotel. It is truly heart-warming to know that you have enjoyed your stay experience with us and that our team has successfully contributed to you feeling the “home away home”. Let me thank you for mentioning all these great memories that I will share with...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 

Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $80 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Kuala Lumpur staff and other travelers.
32 questions
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Questions? Get answers from DoubleTree by Hilton Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a high room that's facing PETRONAS tower, not the ones that facing the other buildings”
 of 5 bubbles glennericksong, yesterday | Read review
“if unhappy with the room, contact staff and replacement is available”
 of 5 bubbles angelica639, 3 days ago | Read review
“The executive floors with executive lounge access are worth it”
 of 5 bubbles Chuck40Traveler, 1 week ago | Read review
“Booked in advance”
 of 5 bubbles Spoon_thompson, 1 week ago | Read review
“best view, accessibility”
 of 5 bubbles , 2 weeks ago | Read review
5 of 5
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