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DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
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2,890 Reviews from our TripAdvisor Community

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Showing 2,438: English reviews
Perth, Australia
Reviewed yesterday NEW

Little to fault this popular well maintained hotel. Rooms were well equipped and nicely decorated. Very clean and comfortable. Friendly and welcoming staff work with attention to detail. Great selection of dishes from several different countries offered at breakfast. My only criticism was the poor standard of entertainment in the lounge bar. This has been far better on previous visits.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lenny6958
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Kudos to the front office team! Warm welcome given by guest relations team, smooth check-in and check out from the desk, perfect service from the executive lounge team especially during their busy morning breakfast! Great location to stay in KL as it is very convenient to all shopping mall and restaurants and bars! Thank you for the lovely stay!

Review collected in partnership with DoubleTree by Hilton
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Thank cwct2017
Sydney, Australia
Reviewed yesterday NEW

this was the second time i've stayed in hotel. great location. All staff members were amazing, so polite and helpful. Breakfast can not be better and bigger. if i am back in KL will definitively stay in doubletree again.

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Thank angelica639
Reviewed 4 days ago NEWvia mobile

Hilton is always our favorite place to stay in whenever we are traveling but this one definitely is a place to remember... special thanks to the management on such high standards in Asia while hiring and investing in great people... special thanks to Brain, Atty, and Zhi at the Executive Lounge as we stayed 4 nights and noticed they are...

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Thank Mohamad E
Reviewed 4 days ago NEWvia mobile

Whenever we stay within Hilton we normally like to comment on people since most 5 star hotels are the same... What really makes it different is people and OMG!!!! This is a job well done. My wife and I arrived with the hotel car and from this moment honestly felt home while every single one of their staff welcomed us...

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Thank El M
Charlotte, North Carolina
Reviewed 4 days ago NEW

Just had a delightful stay at the DoubleTree. I used Hilton points and it was so worth it! The hotel is located in a shopping mall with easy access to the LRT train. You can be anywhere in KL in around 30 minutes. As a Hilton Diamond member I was upgraded to a beautiful suite on the executive lounge floor....

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Thank WanderingBedouin
Brisbane, Australia
Reviewed 6 days ago NEW

Excellent location, staff are amazing and truly make you feel at home. I stayed at this hotel for 7 weeks for work and it truly my home away from home. Gym was excellent, pool, executive lounge was exceptional! Thanks to Brian and all the lounge staff there, they were so accommodating and provided superb customer service but were genuine and...

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Thank Hawkes19
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Hawkes19, Thank you for staying with us, and I appreciate the feedback on the hotel. It is truly heart-warming to know that you have enjoyed your stay experience with us and that our team has successfully contributed to you feeling the “home away home”. Let me thank you for mentioning all these great memories that I will share with...

Saint Louis
Reviewed 1 week ago

I think this hotel was much better than its online reputation. The staff was excellent. The rooms were wonderful and well apportioned (and quiet). I had room service which was prompt and delicious. And the location was perfect for me. This is very much an adult hotel...and I love that!

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Thank Chuck40Traveler
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Chuck40Traveler, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and you found our location at your convenient. I hope to be able to welcome you back to...

Singapore, Singapore
Reviewed 1 week ago

The hotel is really conveniently located, attached to a small shopping mall, clinic, supermarket, shops, offices, etc. Rooms, breakfast and service are excellent. Good if you are here for business as it is quiet and conducive. Overall a great choice!

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Thank DanielTanYN
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear DanielTanYN, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had taste our DoubleTree warm & caring service and you found our location as well as The Intermark mall at your convenient. I trust you also...

Reviewed 1 week ago via mobile

Good hotel so far. I used to stay there long ago. Nothing much changed from that time. They still give u cookies when u arrive which is really nice and yummy hehe. The rooms is so clean and the staff r friendly. They got nice breakfast good Asian food collection. But mostly all the food is Asian. Not really much...

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Thank Waleed A
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Waleed A, Thank you for choosing DoubleTree by Hilton Kuala Lumpur again as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am very delighted that you had an enjoyable stay with us and that you still enjoyed our famous DoubleTree cookie. I trust you also enjoyed our signature restaurant Makan...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 

Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $80 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Kuala Lumpur staff and other travelers.
31 questions
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Questions? Get answers from DoubleTree by Hilton Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if unhappy with the room, contact staff and replacement is available”
 of 5 bubbles angelica639, yesterday | Read review
“The executive floors with executive lounge access are worth it”
 of 5 bubbles Chuck40Traveler, 1 week ago | Read review
“Booked in advance”
 of 5 bubbles Spoon_thompson, 1 week ago | Read review
“best view, accessibility”
 of 5 bubbles , 1 week ago | Read review
“Good location”
 of 5 bubbles Lina787, 2 weeks ago | Read review
5 of 5
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