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DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
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2,580 Reviews from our TripAdvisor Community

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Showing 2,203: English reviews
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed in DoubleTree in KL for 3 nights in the beginning of July. The hotel itself is built inside a shopping centre, surrounded by restaurants and big supermarket that is open until late. We only had breakfast at the hotel and it was really nice with plenty of different options. The location was fantastic, Petronas towers are 10-15minutes... More 

Helpful?
Thank reka0925
Singapore
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for 4 nights from 2-6 July. Was pleasantly surprised by the large rooms and excellent gym and Swimming facilities. The great location was a huge plus, with the intermark sporting trendy yet reasonably priced food places (Morning coffee for RM5 from plan B, night time drinks at the Beast Bar) just downstairs of the hotel! Walking distance to KLCC... More 

Helpful?
Thank ryanchengs
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear ryanchengs, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and I trust you also found our location as well as the integrated mall facilities at your liking. Concerning... More 

Dublin, Ireland
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed for a week in this hotel. It was really comfortable. The room was large and the bed comfy. The amenities are really small though so I always had to ask for more. The staff was really friendly. It is located in a centre called Intermark, where there's a lot of companies, which means many food choices and grocery... More 

Helpful?
Thank rihamb
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear rihamb, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and that you found our location at your convenient. I have noted your comments pertaining to the amenities, please... More 

Donaghadee, United Kingdom
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Only here for a short visit but hotel well located close to Petoronis with plenty on mall shops located directly within hotel. Rooms great, very clean and staff excellent. Taxi service cheap but be prepared for traffic jams. Would highly recommend.

Helpful?
Thank Feetofflames35
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Feetofflames35, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and that you found our location at your convenient. I trust you also enjoyed our famous DoubleTree cookie, and... More 

Bangkok, Thailand
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

The rooms are comfortable and clean. Very friendly and accommodating hotel staff, two thumbs up on service and etiquette. The reception and lobby location can be rather confusing and when I checked in, no one offered to bring my bags to the room. I didn't mind as much as I was only dragging one medium sized bag but if I... More 

Helpful?
Thank Khunmel
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Khunmel, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had a comfortable stay with us. I am however noted your comments about the staff not being available for baggage service. I apologise that our staff were... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

Had a weekend away with the family. Stayed at their executive suite. Room was large with a big bathroom. Even from our lowest floor room the view of klcc was great. Cleanliness was on par. The only complain was the front desk unfriendliness and lack or curtesy towards guest. I was even left wondering during checkout because the staff left... More 

Helpful?
Thank El M
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear El M, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I do wish to apologize for the disappointing experience with the poor reception service. Your comment with regard to hospitality service and the situation you described has been reviewed in details... More 

Melbourne, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the Intermark building this hotel is central to the CBD and Twin Towers. We booked 2 connecting rooms so we had plenty of space, as an Honours member we were located on the 21st Honours floor, the room are very well appointed and super comfortable, work space is good and there is a couch to lounge around on... More 

Helpful?
1 Thank gkf2104
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear gkf2104, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service and that you found our location and facilities at your convenient. I trust you also enjoyed our famous DoubleTree... More 

Jupiter, Florida
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfortable Bed, Hot Shower, Very Quiet Room, In-room Working Space, Helpful Business Center, Delicious Breakfast. Very Accomodating Reception Staff. First time we have slept without earplugs in 3 months of travelling.

Helpful?
1 Thank T S
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear T S, Thank you for choosing DoubleTree by Hilton Kuala Lumpur as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you had taste our DoubleTree warm & caring service. I trust you also enjoyed our Makan Kitchen with wide array of breakfast options, and I hope to... More 

Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I'm writing this as I am checking out from my room 2617, wonderful staff that are very accomodating and friendly, I felt very welcome from the moment I stepped out from the car. This is my second stay and I found the cookie much better and pretty much near perfect. The executive lounge staff are very friendly and attend to... More 

Helpful?
Thank Rajesh M
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear Rajesh M, Thank you for choosing DoubleTree by Hilton Kuala Lumpur again as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. I am delighted that you were satisfied with overall accommodation with us and that you had taste our DoubleTree warm & caring service. I am however noted your comment regarding... More 

Houston, TX
Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I have been traveling to KL every month for about a year. We've stayed at this hotel before due to corporate discount. But we mostly prefer to stay at the Hyatt or Mandarine Oriental until the Four Seasons is completed. We will not return because it's really not a good corporate stay anymore. It's more like a... More 

Helpful?
Thank SJWKim
DoubleTree-KL_MGMT, General Manager at DoubleTree by Hilton Kuala Lumpur, responded to this review

Dear SJWKim, Thank you for staying with us, and I appreciate the feedback on the hotel. Firstly, please accept my apologies for the disappointing experience with us at DoubleTree by Hilton Kuala Lumpur. I do understand that your disappointment with the consistent problems you both have faced in the hotel, and I do acknowledge that we failed to deliver acceptable... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 

Additional Information about DoubleTree by Hilton Kuala Lumpur

Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $92 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Reservation Options:
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#20 Luxury Hotel in Kuala Lumpur
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