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StarPoints Hotel Kuala Lumpur

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StarPoints Hotel Kuala Lumpur
StarPoints Hotel Kuala Lumpur
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257 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed today NEW via mobile

The motel is in a safe area of Kuala Lumpur. It is a cheap taxi drive to the shopping malls and wishing walking distance of the KL Tower. The staff are very professional and happy to help out with any enquiries and also give advise out. The rooms are a good size, always clean and very quiet. There is a... More 

Helpful?
Thank Tegan W
1 review
5 of 5 stars Reviewed 1 week ago

What an excellent hotel at kualampoor city, easy access to everywhere including haneefa and may bank and more money exchange centers nearly. Hospitality is excellent and foods are absolutely delicious at star points.

Helpful?
Thank thilanka r
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Many thanks for highly encouraging comments, liking our services Assure you to keep up the services standard, always! see you soon again, best regards Jagannadha sastry More 

New Delhi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is perfect for Indian Traveller .All the staff was very cooperative , polite and professionals . Food was really good for the people who travelling from India specially Dinner .Room was very clear and equipped with basic amenities like Tea/ Coffee maker .Mr. shashtry and their team doing good Job .

Helpful?
Thank Dheerajsingh_12
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in KL for a flying visit and decided to book at Starpoints because it's right in the heart of masjid jamek, one of my favourite areas of the city. On check in I explained to the manager that I had to be at the airport at midnight the next night and enquirer about extended checkout. For a very... More 

Helpful?
Thank Abbey d
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks for continous support by youself & family..indeed pleasure having you goodselves with us and glad you liked our services and facilities There was an charity event in front of hotel and music was loud while your stay, would like to clarify its only on that two days keep visiting us, our hearty regards to family Jagannadha... More 

Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 3 weeks ago

Stinky almirahs, rickety doors, hostile receptionist and unattractive food menu. I wouldn't suggest this place to anyone. I have travelled many places across the world and I was quite excited about being at KL. This hotel just spoiled it for me.

Helpful?
Thank saibalaji4
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying and reviewing us Let us to apologize for not meeting your expectations We are surprised with your review on hotel facilities & reception, as hotel is less than 5 years old sir! and we have each shift 2 multinational staff to serve you.. Break fast menu is very eloborate with daily 1 south indian... More 

Travelers are raving about these Kuala Lumpur hotels

1 review
5 of 5 stars Reviewed 4 weeks ago

I've been there and all services are very nice. All staff like Manager, Restaurant, Room service are excellent. Room was very clean. Thanks for all services and would like to come again. Would recommend to my friends also.

Helpful?
Thank Anoop M
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest Thanks a lot for staying with us and liking our services Hope to see you soon again regards SASTRY, FOM More 

mangalore India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

This is a really basic hotel room , so ideal for tourists who, just want a place to crash in at night after sightseeing , touring KL the entire day. Stayed here for 2 nights with family. The room was clean with all basic amenities like coffee maker , television , small refrigerator , room safe in it. As we... More 

Helpful?
Thank SshrutI3
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest thanks for staying with us and glad you liked stay and facilities as you mentined, hotel comes with all 3 star facilities right in middle of most happening Masjid India, close proximity to all major attractions of city! Please note that shower caps and hairdrier are provided on request for free, do ask for them next visit... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 11, 2016 via mobile

It's good for family vacation Rooms were in good condition clean and fresh staff were helpful breakfast was really nice Good location for shopping and other things we don't have to catch the bus or taxis for shopping coz the hotel is in the middle of the town

Helpful?
Thank A TripAdvisor Member
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Sir Thanks for generous comments and liking your stay and facilities please refer us to your friends and family see you soon again regards JAGANNADHA SASTRY More 

Level Contributor
3 reviews
1 of 5 stars Reviewed July 4, 2016

We have booked 2 room for family stay through Yatra.com , bad hotel, we have reached by 10 am 27th July , 2016 & requested them that we are with 3 kids & too much tired due to 24 hours journey so please allow us early check in , they denied that they have many room are free but can... More 

Helpful?
Thank Jatinder G
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for staying with us and time taken to review us. We are rather surprised with your feedback, as you know hotel standard check in time and amenties for lowest category you have booked for. Yes its reasonable to expect early check in, say around 11 or 12 Noon, as standard check in is 2pm, but early... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

Strategic location for shopping & food outlets.Breakfast could be better though!Not much choices & variety. Housekeeping response slow when requested for towel as only 1 towel provided. But you need to be patient and perservere stYing here.

Helpful?
Thank Lutfi A
StarpointsHotel, Front Office Manager at StarPoints Hotel Kuala Lumpur, responded to this review

Dear Valued guest, Thanks for feedback and as mentioned on your amenities list in room, additional / extra amenities if requested are chargeable and in your case you refused to pay for extra towel, and yet Housekeeping provided you with one towel on complimentary As mentioned our b/fast has biggest spread among our class hotels in town, with daily live... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
StarPoints Hotel in Kuala Lumpur, Malaysia. Reserve now and get instant confirmation online. ... more   less 

Additional Information about StarPoints Hotel Kuala Lumpur

Address: 149 Jalan Masjid Ind, Kuala Lumpur 50100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $29 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — StarPoints Hotel Kuala Lumpur 3*
Number of rooms: 137
Reservation Options:
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