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Citin Hotel Masjid Jamek

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Citin Hotel Masjid Jamek
Citin Hotel Masjid Jamek
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543 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Penarth, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

This was the noisiest hotel I have ever stayed in with doors banging and people shouting all night. I arrived late when it was dark and the entrance is located behind market stalls which are closed down at night so I walked around for ages trying to find it. The breakfast is quite good and the staff are OK. The... More 

Helpful?
Thank amy s
Johor Bahru, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed there for 2 nights. Really worth after reserved through online which I've got 55% discount. Nice experience for what you've paid. Feel secure, good halal food, clean enough, friendly and helpful staff. Location near shopping places and very near to LRT. I forgot and left my favourite blazer, fortunately they were very helpful, sent it to me... More 

Helpful?
Thank User345_36
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel Masjid Jamek, Kuala Lumpur. Thank you for taking time to share your experience during your stay at our hotel. We are glad that you had an overall positive stay and appreciate your kind compliments on our staffs. Encouraging feedback like this will help us to continually strive to further enhance our guests experience.... More 

Mumbai (Bombay), India
Level Contributor
15 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This place is centrally located to Indian restaurants in Kuala Lumpur. Not close to KLCC or Menara but still hire a cab from grabcab (we downloaded this app and used it in most of Malaysia to travel, cheap and easy!). The room allocated was too small. Hardly any space to walk in. Another frd who is tall had very difficulty... More 

Helpful?
Thank itzmetanvi
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel Masjid Jamek , Kuala Lumpur ! Thank you for choosing to stay with us and thank you for making us aware of your experience during your recent stay. I am extremely sorry that you had some unfortunate experience at our hotel.We will pay more attention to the complaint which you highlighted and we... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Deluxe rooms are very small, with a very bad smell when you come in. Little bathroom. Expensive for what it is. Wifi not good. Disappointing, i don't recommend. Only good thing is location near metro station (150m)

Helpful?
Thank Ma G
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Madam , Greetings from Citin Hotel Masjid Jamek . Thank you for making us aware of your experience during your stay and I am sorry we did not fully meet your expectations.We have noted your comments and will work on solutions to prevent similar issues from occurring in the future. Thank you again for your time and look forward... More 

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Kuala Lumpur, Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was filled with tiny cockroaches, not 1 or 2 but more than 15 !!! Very uncomfortable stay indeed : 1. A lot of cockroaches 2. Old air conditioner - cannot chill the whole room 3. Only 1 electrical socket available in deluxe room.

Helpful?
1 Thank fadlyHash
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Mr.Fadlyhash , Greetings from Citin Hotel Masjid Jamek , Kuala Lumpur ! Thank you for making us aware of your experience during your stay and I am sorry we did not fully meet your expectations.We have noted your comments and will work on solutions to prevent similar issues from occurring in the future. Thank you again for your time... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Our booking went a bit haywire although we book it online. Small roaches is everywhere. The pillows also smells roaches. My room the A/C a bit far from bed, so it took a while to cool off. Location is superb. But ensure higher floor if you do not want the streets noises below.

Helpful?
Thank Syamsul B
Prague, Czech Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Well, what to say? I did not expect this much before I saw the hotel and have spoken with stuff. They all try to do their best to make the guests sattisfied with personal approach with all tasks. The receptionists allways ready to give whatsoever information, the chief to tell you what ingredience every single food contains, the manager Diwana... More 

Helpful?
1 Thank Duchkova
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Duchkova, Greetings from Citin Hotel Masjid Jamek , Kuala Lumpur ! Thank you for staying with us and for your good review of our hotel . I am glad to know that you have enjoyed your stay with us. we are pleased to know that you were impressed with our service and front office team members. Your compliments will... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2016

when i entry that hotel its looks like poor area, but hotel is cheap and clean,behind the hotel there is famous mosjid india . very good location for travel. All staff is very friendly front desk Manager lady she is very friendly and also Helal and sameer very helpful guy.I thank that two guys they most of the times gives... More 

Helpful?
1 Thank gsainakash
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Gsainakash, Greeting from Citin Hotel Masjid Jamek , Kuala Lumpur ! Thank you for staying with us and for your good review of our hotel . I am glad to know that you have enjoyed your stay with us and highlighting the location. We are pleased to know that you were impressed with our service and front office members... More 

Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 15, 2016

This hotel is cheap, clean, and in the centre of the Indian market area. Ive stayed here 5 times and would stay again. Transport is easily accesable with train station close by. Its a short walk to town if you dont want to catch the train or cab. Some greta Indian food places in the general area, as well as... More 

Helpful?
1 Thank Pipers01
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel masjid Jamek , Kuala Lumpur ! Thank you for choosing us again as your preferred hotel stay in Kuala Lumpur. It is pleasure to read that enjoyed with location of our hotel and you found us good value. We are glad that you had an overall positive stay at our hotel. Good feedback... More 

Spain
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 10, 2016

when i stay citin majied jamek hotel all staff good special Dinesh , veena ,when i come to hotel there help me alot , because my reservation cant found, but there help and give me good room , dinesh give good room, then i meet chef morning breakfast so nice n good person and he example there good there. i... More 

Helpful?
3 Thank debora917
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Deborah, Greeting from Citin Hotel Masjid Jamek , Kuala Lumpur ! Thank you for staying with us and for your good review of our hotel . I am glad to know that you have enjoyed your stay with us. we are pleased to know that you were impressed with our service and front office members , especially ( Dinesh... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the heart of downtown Kuala Lumpur, less than a 1 minute walk to Masjid Jamek LRT station, interchange station for ‘Star’ and ‘Putra’ lines. . It is also a few steps from Little India, close to Central Market and Merdeka Square as well as the shopping hub of Bukit Bintang. Citin Masjid Jamek offers modern and comfortable accommodation; each room is air-conditioned with an in-room safe and key-card locking system. Features also include 24-hour reception & security, a café and more. ... more   less 

Additional Information about Citin Hotel Masjid Jamek

Address: Lot No 7 Seksyen 33 | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $23 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Hotel Masjid Jamek 3*
Number of rooms: 138
Reservation Options:
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