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Citin Hotel Masjid Jamek

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Citin Hotel Masjid Jamek
Citin Hotel Masjid Jamek
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551 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 4 days ago NEW

Visibility of entrance a huge problem! ended up circling the hotel looking for the entrance. Wasted so much time! A disaster, Management has no clue!! no wifi! not clean, entrance not visible due to stalls surrounding the hotel. I would rather sleep on the pavement!

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Helpful?
Thank charleseverittfranks
Reviewed 2 weeks ago via mobile

I booked a room for 3 persons for 3 nights and unfortunately i was given 2 single beds with 1 matress for my son!.At first i thought it was 1 double and 1 single bed and when i approached the receptionist he said they don't have 1 room with 1 d and 1s beds contrary as what was advertised in...

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Helpful?
Thank Ruslan G
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Mr. Roslan , Greeting from Citin Hotel Masjid Jamek , Kuala Lumpur . Thank you for taking the time to share your recent stay with us and for your feedback. We apologize for your unpleasant stay with us recently. It would have been more effective ,if your complaint forwarded to the reception during your stay . Based on our...

Reviewed November 2, 2016

not for claustrophobic. very small !! bazaar just outside the hotel nightime the area is quiet except during ramadhan bzaar is until 2-3am.... mosque is beside the hotel. 2 mins walk to masjid jamek lrt...burger king near the lrt

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Helpful?
1Thank Mr7923
Ipoh, Malaysia
Reviewed September 26, 2016

The hotel is located near to Masjid Jamek LRT station (walk for 5 mins). For some people it would be difficult to locate but I found easily. There is a signage showing the direction of the hotel entrance if you just follow the direction to Masjid India. I booked twin standard bedroom for a very great value (we paid less...

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Helpful?
1Thank Akmal92
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel masjid Jamek , Kuala Lumpur ! Thank you for taking time to share your experience during your stay at our hotel. It is pleasure to read that enjoyed with location of our hotel and you found us good value. We are glad that you had an overall positive stay at our hotel. Good...

Dhaka City, Bangladesh
Reviewed September 26, 2016

Got a nice room at cheap price through a deal at booking.com. The location of the hotel was just perfect. The nearest LRT station (Masjid Jamek) was only 3-minutes walking distance away. 7-minutes walking distance from the Hanifa Departmental Store.

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Helpful?
1Thank Asif A
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel Masjid Jamek, Kuala Lumpur. Thank you for taking time to share your experience during your stay at our hotel. As you mentioned, our location is convenient being close to the famous Jakel , Sogo and Lu Lu Hypermarket and transport hub such as LRT station . We are glad that you had an...

Subang Jaya, Malaysia
Reviewed September 1, 2016

I've booked 50 rooms for the secretariat and participant of the National Day Parade 2016. From the first day we arrived, we were greeted with a very warm welcome from the hotel staff - front desk to the rank of senior officer, marketing officer and CEO - hotel owner personally visited to ensure our comfort. The assistance provided was very...

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Helpful?
3Thank ctusagi84
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Madam , Greetings from Citin Hotel Masjid Jamek, Kuala Lumpur. Thank you for taking time to share your experience during your stay at our hotel. We are glad that you had an overall positive stay and appreciate your kind compliments on our staffs. Encouraging feedback like this will help us to continually strive to further enhance our guests experience....

Penarth, United Kingdom
Reviewed August 25, 2016

This was the noisiest hotel I have ever stayed in with doors banging and people shouting all night. I arrived late when it was dark and the entrance is located behind market stalls which are closed down at night so I walked around for ages trying to find it. The breakfast is quite good and the staff are OK. The...

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Helpful?
1Thank amy s
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel Masjid Jamek . Thank you for making us aware of your experience during your stay and I am sorry we did not fully meet your expectations.We have noted your comments and will work on solutions to prevent similar issues from occurring in the future. Thank you again for your time and look forward...

Johor Bahru, Malaysia
Reviewed August 18, 2016

I have stayed there for 2 nights. Really worth after reserved through online which I've got 55% discount. Nice experience for what you've paid. Feel secure, good halal food, clean enough, friendly and helpful staff. Location near shopping places and very near to LRT. I forgot and left my favourite blazer, fortunately they were very helpful, sent it to me...

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Helpful?
Thank User345_36
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel Masjid Jamek, Kuala Lumpur. Thank you for taking time to share your experience during your stay at our hotel. We are glad that you had an overall positive stay and appreciate your kind compliments on our staffs. Encouraging feedback like this will help us to continually strive to further enhance our guests experience....

Mumbai (Bombay), India
Reviewed August 15, 2016

This place is centrally located to Indian restaurants in Kuala Lumpur. Not close to KLCC or Menara but still hire a cab from grabcab (we downloaded this app and used it in most of Malaysia to travel, cheap and easy!). The room allocated was too small. Hardly any space to walk in. Another frd who is tall had very difficulty...

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Helpful?
Thank itzmetanvi
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Sir , Greetings from Citin Hotel Masjid Jamek , Kuala Lumpur ! Thank you for choosing to stay with us and thank you for making us aware of your experience during your recent stay. I am extremely sorry that you had some unfortunate experience at our hotel.We will pay more attention to the complaint which you highlighted and we...

Reviewed August 12, 2016

The Deluxe rooms are very small, with a very bad smell when you come in. Little bathroom. Expensive for what it is. Wifi not good. Disappointing, i don't recommend. Only good thing is location near metro station (150m)

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Helpful?
Thank Ma G
CHMJ_HM, Manager at Citin Hotel Masjid Jamek, responded to this review

Dear Madam , Greetings from Citin Hotel Masjid Jamek . Thank you for making us aware of your experience during your stay and I am sorry we did not fully meet your expectations.We have noted your comments and will work on solutions to prevent similar issues from occurring in the future. Thank you again for your time and look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the heart of downtown Kuala Lumpur, less than a 1 minute walk to Masjid Jamek LRT station, interchange station for ‘Star’ and ‘Putra’ lines. . It is also a few steps from Little India, close to Central Market and Merdeka Square as well as the shopping hub of Bukit Bintang. Citin Masjid Jamek offers modern and comfortable accommodation; each room is air-conditioned with an in-room safe and key-card locking system. Features also include 24-hour reception & security, a café and more. ... more   less 

Additional Information about Citin Hotel Masjid Jamek

Address: Lot No 7 Seksyen 33 | Jalan Masjid India, Kuala Lumpur 50350, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $22 - $34 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citin Hotel Masjid Jamek 3*
Number of rooms: 138
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Questions & Answers

Here's what travelers have asked, with answers from Citin Hotel Masjid Jamek staff and other travelers.
1 question
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Hildenborough, United Kingdom

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Questions? Get answers from Citin Hotel Masjid Jamek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“just dont choose this hotel!”
 of 5 bubbles charleseverittfranks, 4 days ago | Read review
“Corner suites are large and sunny. I prefer middle but with window.”
 of 5 bubbles ctusagi84, Sep 1, 2016 | Read review
“This hotel is next to a mosque so expect to be woken up early”
 of 5 bubbles amysB1824HG, Aug 25, 2016 | Read review
“Some room doesn't have window.”
 of 5 bubbles User345_36, Aug 18, 2016 | Read review
“you can stay if you a are a filthy bug lover”
 of 5 bubbles fadlyHash, Aug 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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