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The Royale Chulan Kuala Lumpur

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The Royale Chulan Kuala Lumpur
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2,315 Reviews from our TripAdvisor Community

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Showing 1,823: English reviews
San Francisco, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 7, 2013

Stayed here for 7 days for a conference. The hotel is very modern with good wireless internet and well-appointed rooms. I received an upgrade to the 10th floor and my room had a huge bedroom and bathroom with views of Petronas Towers. Overall it was a very comfortable stay for a very reasonable rate (compared to similar hotels nearby). There... More 

Helpful?
2 Thank SandiM10
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear SandiM10, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us in order for us to serve... More 

Brisbane
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 7, 2013

We spent 2 nights at The Royale Chulan Hotel and loved it, the location is a little away from Bukkit Bintang however not too far it was an easy 5 minute walk for shopping or dining. We found all the staff we came into contact with very helpful and pleasant but not overly so. Our room had a lovely view... More 

Helpful?
2 Thank touringmum
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear touringmum, Thank you for taking time out of your busy schedule to write a review on us. We welcome all your feedback and comments. Thank you for the generally positive gestures and kind words though I do wish that our spacious and cosy restaurants would have enticed you to sample our award winning gastronomic fare. We hope that you... More 

Malaysia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 5, 2013

Stayed in June 2013 The hotel is very royal and chic Pros: 1- Room was Clean and tidy 2- Staff was friendly and super helpful and friendly 3- check in was supposed to be at 12 pm we came at 6 am and we checked in in 2 minutes and got our room without any extra charges 4- Breakfast buffet... More 

Helpful?
3 Thank Seba M
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear SebaM Thank you for your review on TripAdvisor and glad to know that you enjoyed your stay with us. We always look forward to our guests feedback on a daily basis, positive and negative, and rest assured we are constantly taking measures to ensure improvements with regards to our F&B, maintenance and the quality of our service. Please come... More 

Sydney
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed July 1, 2013

We booked a Deluxe Room and on check-in were upgraded to a Club room (but without access to the Club lounge which was weird), which are essentially the same room but on higher floors. We had a bit of a peep into the Club lounge and there was absolutely no-one there during breakfast time. Rooms are quite decent in size,... More 

Helpful?
1 Thank pungpui
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Pungpui Thank you for taking time out of your busy schedule to write a review on The Royale Chulan. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied experience you had with us. Your... More 

Penang Island, Malaysia
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 1, 2013

After a long trek with the Jungle Train (from Wakaf Baru to Mentekab) and a taxi ride from Mentekab to KL, needed a nice place to refresh. I usually stay on Bukit Bintang - I have a favourite hotel there, but this time chose to change, and opted for the Royale Chulan. It was a most excellent choice. I was... More 

Helpful?
3 Thank Chernex
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Chernex, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our ‘plus points’ . At the same time, I would like to apologize for the less-than-satisfying experience you had with us, especially with regards... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 28, 2013

This is a lovely hotel and I chose to stay here based on Trip advisor reviews.The hotel itself is a refreshing change from the usual stereotype and the staff are very polite and helpful. I checked in this morning and am happy with the room. There are a lot of nice details such as bath robes and slippers; nice toileteries.... More 

Helpful?
4 Thank PAPM_13
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear PAPM-13, Thank you for taking time out of your busy schedule to write a review on The Royale Chulan. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologize for the less-than-satisfying experience you had with us, especially... More 

Christchurch, New Zealand
Level Contributor
286 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed June 28, 2013

We had two beautiful rooms. Exquisitely decorated, we were very happy. The pool was great. The service was faultless. The restaurant for lunch was a great experience, but the daily breakfast was just amazing. Such a huge variety of asian foods which we were very keen to try, as well as the usual fare. This was one experience our 11... More 

Helpful?
4 Thank Buckoinchch
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Buckoinchch, Thank you for staying at the Royale Chulan and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We are glad that you and your family enjoyed the breakfast buffet at the coffee house. Our Culinary team continuosly upgrade the level and quality of food served... More 

perth
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 26, 2013

My wife and I stayed at The Royale Chulan in June, 2013. We stayed for 7 nights in a Premier Room overlooking the pool. The room was big, clean and stylishly furnished with a good sized balcony. The hotel is Asian styled and low-rise - not your usual boring high-rise hotel with no character at all. The hotel facilities are... More 

Helpful?
3 Thank efnbla
FSwoboda, Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear enfbla, Warm greetings from The Royale Chulan KL! I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose... More 

Singapore, Singapore
Level Contributor
131 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed June 25, 2013

Stayed for 3 nights. Booked 2 rooms for wife, 3 kids and myself with breakfast but the reception at the restaurant listed only 4 of us. Fortunately, they gave my youngest complimentary breakfast. Well, for the price I paid, it certainly is a very good and budget-friendly option for KL accommodation. The property is reasonably well-maintained with all the stuff... More 

Helpful?
Thank Allkuans
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Allkuans Thank you for your review on TripAdvisor. We always look forward to our guests feedback on a daily basis, positive and negative, and rest assured we are constantly taking measures to ensure improvements with regards to our F&B, maintenance and the quality of our service. Please come and visit us again and allow us an opportunity to prove... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

My family & I stayed in one of the club rooms for 3 nights. Was served great bites for tea & cocktail at the club every afternoon. Breakfast was a huge delicious spread. Hotel was a short distance to Pavilion shopping mall & Bukit Bintang. Service was excellent. Staff was accomodating & polite. Enjoyed our stay very much & will... More 

Helpful?
2 Thank sallyluv72
FSwoboda, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Sallyluv 72, Warm greetings from The Royale Chulan Kuala Lumpur. Thank you for making us your preferred choice during your recent stay in Kuala Lumpur. We appreciate your feedback and comments. We hope you will find time to visit us again soon and look forward to extend our Malaysian hospitality to you and your family. Yours sincerely Franz Swoboda... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Chinese, Japanese, Asian, Malaysian, Halal, Gluten Free Options
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $74 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#22 Luxury Hotel in Kuala Lumpur
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