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The Royale Chulan Kuala Lumpur

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The Royale Chulan Kuala Lumpur
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2,315 Reviews from our TripAdvisor Community

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Showing 1,823: English reviews
Ankara, Turkey
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Situated in a walking distance to bukit bintang, the royale chulan might be a good choice for those who prefer old fashioned/traditional places rather than the tall new buildings that cover the city. Personally, I didn't have a problem with the old style of the hotel but I hated the mosquitos all around. It was almost impossible to sleep in... More 

Helpful?
Thank jasmincix
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was big, good location; we had a room with a view at the Petronas Towers. The room very small for a 5 star hotel; the room was not ready for us when we had arrived. It was very hot inside and they turned off the air conditioner when we where gone so every time we came back we... More 

Helpful?
Thank Roxana B
London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

it was Tony the duty manager who made our stay bearable, rooms were so dirty and not all staff were helpful. management needs to pay serious attention to this fact and have more staff by the pool to assist guests

Helpful?
Thank s n
Brisbane, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Definitely Royal , stayed for 6 nights with friends great service ,good breakfast , Royal rooms . You definitely get what you pay for . loved everything about ,watching distance to shops . Ask for a balcony room awesome views of the towers at night . highly recommended.

Helpful?
Thank gagzi86
Tehran, Iran
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed in kl for 8 days.very polite,friendy & helpfull staff.The room was clean & large with very complete facilities.Very complete brakefast that satisfies any person.The hotel is located in a cosy street,just 5 minutes by walking to Pavillion Shopping mall.Book it now, i will guarantee it!! :)

Helpful?
Thank kasrakani
Melbourne, Australia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was one out of the box!! in a land of glass towers this hotel stood out as an oasis. Extremely well appointed , a breakfast you nearly needed a road map to get through it was so BIG... 6 chefs cooking and a range of food I have never seen. The service, the quality of the rooms was... More 

Helpful?
Thank Garry A
Gold Coast Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Ideally located next to The Pavilion shopping centre and the night life of Bukit Bintang this hotel is a must when staying in KL. Very reasonably priced with a spacious room as well as the friendly staff made our stay very enjoyable. This place also has very good amenities and the Wi-Fi is excellent. I would not stay anywhere else.

Helpful?
Thank Jeffmac13
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Jeffmac13, Warm greetings from The Royale Chulan Kuala Lumpur, Thank you for staying at the Royale Chulan and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We hope you will stay with us again in the near future. Yours sincerely, Dato' Franz Swoboda General Manager More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in KL for one night and the following day. Was upgraded to a suite on arrival by the wonderfully friendly and helpful staff. The room was huge with an enormous bed, bath and excellent shower. There's even a telephone in the toilet, which is perhaps a little odd. Location wise it's only a short walk to Parkson and about... More 

Helpful?
1 Thank Jonathan H
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Jonathan H, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying with us recently and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We hope you will stay with us again in the near future. Yours sincerely, Dato' Franz Swoboda General Manager More 

Tehran Province, Iran
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent at this hotel for 7 nights in august 2016. The location was excellent because it was close to the pavilion shopping mall and the famous "bukit bintang" street. The Breakfast was also fantastic. Our room had decent space (We were three people) The room was a double bedroom with an extra bed that we had asked for it.... More 

Helpful?
1 Thank hamidkhatabi4011
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear hamidkhatabi4011, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for making us your preferred choice during your recent stay in Kuala Lumpur. We appreciate your kind feedback and comments. We hope you will find time to visit us again soon. Yours sincerely, Dato' Franz Swoboda General Manager More 

Colombo, Sri Lanka
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is a stone throw away from the hustle and bustle of Bukit Bintang. But it's on a street which is away from all action and hence very quiet. The Pavilion mall is 10 minutes walk. The staff were friendly, the room is a little outdated but still in good condition. The reason for not giving 5star is the... More 

Helpful?
2 Thank Vinokrish
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Vinokrish, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and perhaps stay with us in order for us to serve... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Chinese, Japanese, Asian, Malaysian, Halal, Gluten Free Options
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $74 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Reservation Options:
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Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#22 Luxury Hotel in Kuala Lumpur
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