We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Royale Chulan Kuala Lumpur

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Royale Chulan Kuala Lumpur
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,353 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,849: English reviews
Geraldton, Australia
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We love staying at the Royale Chulan, rooms are large, quiet and comfy. Breakfast is amazing the best selection we have seen anywhere. Staff are very friendly and accommodating. Our only negative this stay was getting two phone calls between 1.30 and 2.00 am after we arrived at midnight, ordered room service, signed for it but for some reason they... More 

Helpful?
Thank ETGero
Kuching, Malaysia
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have just finished a 3 day conference held at this hotel, and I must say that the "flow" of this hotel was excellent. For a 500-600 strong crowd, which should be a bit of an overload, the layout at this hotel lobby manages to diffuse the crowd well. The location of the centre courtyard (for serving lunch), the location... More 

Helpful?
Thank Mohd Ivan H
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Mohd Ivan H, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking the time to write a review on our hotel. I am happy to hear about your pleasant 3 day conference with us. Appreciate your kind words and vote of confidence in our service. We are constantly improving our services hence all honest feedback are... More 

Ipoh, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

One can't deny the beauty of this property. The strategic location at the heart of the city with beautiful greens is heart warming. Upon arrival to check in, the smooth flow and the warm hospitality with friendly smiles from staffs sure makes your day. The little issue is the not so eagerness from the banquet team into moving to top... More 

Helpful?
Thank Louisthemaestro
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Louisthemaestro, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your review on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. May I say that my team and I are very grateful to hear of your good experience in our hotel. We hope that you will... More 

Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We hosted our wedding reception dinner at the Taman Mahsuri banquet hall which I believe was the most unique character of this hotel. It's actually a ballroom with an open garden concept with glass ceilings. The ambience, along with the dual LED large scale display screens were exactly what we wanted to create the perfect wedding reception venue in Kuala... More 

Helpful?
Thank harvsss
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear harvsss, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. I hope it's not too late to congratulate you on your recent wedding and glad that you and partner chose us as the venue for the reception. We welcome all your kind feedback. Thank... More 

Iran
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm from September 1 to September eighth of this hotel I can only say this hotel based unparalleled in Malaysia .sbhanh were excellent, excellent rooms, excellent location. Malaysia once again without hesitation if I go again I would choose this hotel Reza Ghasemi-Nejad of Iran

Helpful?
1 Thank REZA G
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Reza G, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying at the Royale Chulan and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We hope you will stay with us again in the near future. Yours sincerely, Dato' Franz Swoboda General Manager More 

Yekaterinburg, Russia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

There are many on TripAdvisor who say that the facilities are somewhat dated. Untrue . . . This hotel was officially opened on March 17, 2010, by the Honorable Prime Minister of Malaysia. I believe the major reason people believe it to be old and outdated is the relatively plain looking heritage-style furniture selected for the rooms and throughout the... More 

Helpful?
1 Thank imreszabo2016
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear imreszabo2016, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your recent stay. We are indeed very pleased to hear that you had taken advantage of most of our ‘plus points’ and gave us good ratings for overall hotel service, offerings and facilities,... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The hotel lobby is really luxurious but the room is like a 3 star hotel . The staff does not clean the room on your request (just take the rubbish)...I am here with my 2 years old daughter and my room should be clean but.....

Helpful?
Thank bannerramzi
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear bannerramzi, Warm greetings from The Royale Chulan Kuala Lumpur! I would like to express our utmost apologies for the inconvenience caused towards you during your stay with us. I do understand the frustration you went through during your stay. Your comment has been shared with the team and corrective measurements have been instilled. Again thank you for your feedback... More 

Tehran, Iran
1 review
2 of 5 stars Reviewed 1 week ago

Our hotel room has got a lot of " Bedbug " Bedbugs bite us terribly and they came with us to our country and our Flat . Now they bite us and fight with them are very difficult. Our room no was 328 and we request to kill the Insects but it was not successful Good points was : Big... More 

Helpful?
Thank lidahatami
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear lidahatami, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for taking time off your busy schedule to review us on Tripadvisor. We regret the shortcomings you experienced during your recent stay with us. We have taken your comments seriously and rest assured, we have conducted an investigation into the matter and found out that the insects were... More 

Greater London, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is fine. A little outdated for a 5 star. Location was good. Hotel taxis reasonable and proffessional, as were the concierge services. I did catch the cleaner whatsapping pictures of my mac book to someone. On questioning he said it was to protect him just incase it went missing (sounded like he was lying, I mean I understand the... More 

Helpful?
Thank Sajad M
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is almost the definition of a 5-star hotel, amazing breakfast, wonderful room service with delicious food. Close to central KL and good views from the room. The bathroom was the best I've seen in any hotel and the beds were extremely comfortable.

Helpful?
1 Thank Cam M
PRManager88, General Manager at The Royale Chulan Kuala Lumpur, responded to this review

Dear Cam M, Warm greetings from The Royale Chulan Kuala Lumpur! Thank you for staying at the Royale Chulan and on behalf of our team, may I say how grateful we are to hear of your positive experience in our hotel. We hope you will stay with us again in the near future. Yours sincerely, Dato' Franz Swoboda General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,235 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1840)
Viewed
Hotel & Grounds (343)
Viewed
Bathroom (162)
Viewed
Room/Suite (412)
Viewed
Dining (232)
Viewed
View from Room (119)
Viewed
Pool/Beach Area (103)
Viewed
Business Center/Function Rooms (23)
Viewed
Family/Play Areas (9)
Viewed
Other (437)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (350)
Viewed
Adult Pool (17)
Viewed
Amenities (42)
Viewed
Deluxe Twin Room (33)
Viewed
Kids Pool (4)
Viewed
One Bedroom Apartment (55)
Viewed
Premier Suite (59)
Viewed
Dining (85)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Room/Suite (12)
Viewed
Business Center/Function Rooms (4)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (4)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
1.3 mi away
Sheraton Imperial Kuala Lumpur Hotel
0.2 mi away
Pullman Kuala Lumpur City Centre Hotel And Residences
0.6 mi away
PARKROYAL Serviced Suites Kuala Lumpur
Show Prices
Show Prices
Show Prices
0.7 mi away
Fraser Place Kuala Lumpur
Fraser Place Kuala Lumpur
#16 of 324 in Kuala Lumpur
4.5 of 5 stars 1,415 reviews
1.9 mi away
The Majestic Hotel Kuala Lumpur
0.8 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#3 of 324 in Kuala Lumpur
4.5 of 5 stars 6,198 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Warisan Cafe
Warisan Cafe
Cuisines: Chinese, Japanese, Asian, Malaysian, Halal
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more   less 

Additional Information about The Royale Chulan Kuala Lumpur

Address: 5 Jalan Conlay, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $75 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royale Chulan Kuala Lumpur 5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, HotelTravel.com, Booking.com, Asiatravel.com Holdings, Hotwire, Agoda, Travelocity, TripOnline SA, Priceline and Expedia so you can book your The Royale Chulan Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
Hotel Style:
#13 Spa Hotel in Kuala Lumpur
#17 Romantic Hotel in Kuala Lumpur
#18 Family Hotel in Kuala Lumpur
#20 Business Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay