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Puteri Park Hotel

Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
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Puteri Park Hotel
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29 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Over all a good hotel with all good staffs. I didn't expect this much from them but they fulfil everything. I will definitely come back again if i am in kuala lumpur & i recommend this hotel to everyone.

Helpful?
Thank saif486
1 review
1 of 5 stars Reviewed December 31, 2015 via mobile

Arrive late at night, was expecting a simple and smooth check in. However, was disappointed with the front desk service. Half heartedly accept our arrival (like not interested at all). Even worse, our room was at block B. She mentioned that block B need to go accross a bridge, and follow the direction. Eventually, it brought us to a parking... More 

Helpful?
Thank Mohd H
Puteri Park H, Front Office Manager at Puteri Park Hotel, responded to this review

Dear Mohd M, Thank You For Writing to us. We are sorry to hear that your stay at our establishment did not meet your expectations .We are sorry for the inconvenience during your visit to Kuala Lumpur. Your complaint has inspired us to re-train the front desk staff. Now, all employees have been reminder that the appropriate procedure .Please accept... More 

Travelers are raving about these Kuala Lumpur hotels

Sri Lanka
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 29, 2015

Hotel quit ok. price is bit high. They charged half for early checking. food is very simple. there are few varieties. you don't have many choice. room is clean and has space but shower area in the bathroom is very tiny. staff is very good. The surrounding of the hotel is very dangerous. you should be very careful when you... More 

Helpful?
Thank shirajmorugama
Puteri Park H, Public Relations Manager at Puteri Park Hotel, responded to this review

Warmest Greetings from Puteri Park Hotel Kuala Lumpur! . Our room rate is among the cheapest in surrounding area. We have done our survey. On top of that we are one of the hotels in this area who provide buffet breakfast with that kind of room rate. Our location is safe and is not dangerous as you mentioned. All other... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 26, 2015

Firstly i stay here because of my sister were want to stay at this hotel,for me overall is fine,Receptionist is good,housekeeping who always cleaning our room was very good and polite guy.but the problem is our room is on the top at that building,and the water was not very satisfied me,water run very slow...i take a shower around 25 minutes... More 

Helpful?
Thank Razak A
Puteri Park H, Front Office Manager at Puteri Park Hotel, responded to this review

Warmest Greetings from Puteri Park Hotel Kuala Lumpur! . Our room rate is among the cheapest in surrounding area. We have done our survey. On top of that we are one of the hotels in this area who provide buffet breakfast with that kind of room rate. Our location is safe and is not dangerous as you mentioned. All other... More 

Batam, Indonesia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 12, 2015

The only good thing about this hotel is the location, that so close to downtown. But I also hate the location because of the midnight drag race, oh my god that was so irritating. Hotel was supposed to be a place to rest from full day traveling, but now they make it worse. The staff was really nice, helpful, and... More 

Helpful?
Thank Kristienus H
Puteri Park H, Director of Sales at Puteri Park Hotel, responded to this review

Warmest Greetings from Puteri Park Hotel Kuala Lumpur! Thank you for the compliments about our staff. Yes they are well trained to welcome customer in good manners. The midnight race sometime unavoidable because it is beyond our jurisdiction. We did report to the police traffic office when it happened but it seems like no serious action taken. We admit that... More 

Surabaya, Indonesia
2 reviews
2 of 5 stars Reviewed March 5, 2015

Old hotel, with old furniture... Hate the smell, and my roommate had bad feeling about the hotel, made me turned on the TV all night. Won't stay there anymore. Just once. The Front office staff was pretty nice though.

Helpful?
Thank Masera20152015
Puteri Park H, Director of Sales at Puteri Park Hotel, responded to this review

Warmest Greetings from Puteri Park Hotel Kuala Lumpur! . Thank you for your comment. We are not sure what smell that you meant. Normally if our room has bad smell which maybe due to not enough airing, we don’t mind to change the guest to another room. In your case we are not sure if you have requested to change... More 

Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed February 21, 2015

this hotel is the worst hotel i've ever stay, room was dirty, dark, smell not good. i stay at this hotel with 30 pax of my customer and i am so embarassed., i will not stay for another night, ever !! better find a hostel instead

Helpful?
Thank IrwanKMayer
Puteri Park H, Director of Sales at Puteri Park Hotel, responded to this review

Warmest Greetings from Puteri Park Hotel Kuala Lumpur! First of all our hotel is only 7 years old not 10 years hotel. We are not sure what do you mean with dirty, dark and smell no good. If you get a dirty and smelly room you should request our Front Office to change to another room. Our room is not... More 

San Francisco, California
1 review
1 of 5 stars Reviewed March 20, 2014

I never write reviews but I am so frustrated right now. This place looks very different from the pictures. It is not clean, dingy, and creepy. It says they have a "fitness facility" on their website, and I even emailed to check as the gym was the main reason I booked this hotel. However when I got here the manager... More 

Helpful?
Thank pepkuo
PuteriParkHotelKL, Manager at Puteri Park Hotel, responded to this review

Dear Guest Thank you very much for staying with us at the Puteri Park Hotel Kuala Lumpur. Most of all, we want to thank you for taking the time to share your feedback after your recent stay at The Puteri Park Hotel, Kuala Lumpur. We are sincerely disappointed that we were not able to fully meet your expectations during your... More 

Lipa City, Philippines
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 31, 2013

Puteri Park Hotel is situated in a good location for shoppers and food-lovers alike.We arrived from a 6-hour travel from Singapore past midnight and we checked in very late at around 2 am. We were easily accommodated by the night staff which were composed of gentlemen who were very helpful despite of language differences. Lifts are ample-spaced as what I... More 

Helpful?
1 Thank gourmandatheart
PuteriParkHotelKL, Manager at Puteri Park Hotel, responded to this review

Dear Guest Thank you very much for staying with us at the Puteri Park Hotel Kuala Lumpur. Most of all, we want to thank you for your amazing review written about our hotel and our services. Your kind review of our hotel is greatly appreciated, especially on the food. It was a pleasure to have been of service to you... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

I'm always came and stay at this hotel because of the cleanliness that we got..we always stay at merak suite bec its so clean n they also got bar,sofa,2tv,2double bed and the most i like is the staff is so friendly..even my family from australia also so happy wif this hotel but i dont know why some of the people... More 

Helpful?
1 Thank nellylily88
PuteriParkHotelKL, Manager at Puteri Park Hotel, responded to this review

Dear Guest Thank you very much for staying with us at the Puteri Park Hotel Kuala Lumpur. Most of all, we want to thank you for your amazing review written about our hotel and our services. It was indeed a real pleasure to have been of service to you and we certainly look forward to welcoming you back to Puteri... More 

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