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No 101, Jalan Bukit Bintang, Kuala Lumpur 55100 Malaysia
Lowest prices for your stay
Booking.com
$121
Free cancellation until 12/15/22
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$148
Free cancellation until 12/16/22
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Vio.com
$106
Official Hotel$125
Trip.com$108
Agoda.com$108
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Traveler (693)
Room & Suite (515)
Dining (17)

About

#84 of 759 hotels in Kuala Lumpur
Location
4.7
Cleanliness
4.0
Service
3.7
Value
3.9
Right smack in the middle of Kuala Lumpur’s trendiest shopping and entertainment district, ANSA Hotel Kuala Lumpur on Bukit Bintang Road offers you one of the best locations from which to explore and discover the enthralling lifestyle and various attractions on offer in the city. With a KL Hop-on Hop-off bus stop parked right outside the hotel and a monorail station just steps away, tour the city and make your way to all your preferred destinations with zero hassle.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Airport transportation
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Valet parking
Paid public parking nearby
Wifi
Taxi service
Concierge
Newspaper
Shops
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Refrigerator
Complimentary toiletries
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Chinese, Indonesian, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
518Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
1207Reviews41Q+A100Room tips
Traveler rating
  • 281
  • 588
  • 215
  • 78
  • 45
Time of year
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Language
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Most Recent
Suria wrote a review Nov 2022
Singapore, Singapore13 contributions4 helpful votes
Aside from the location of the hotel, which was great; we were given room No. 710, the worst room we've stayed in a 4-star hotel. The picture posted on the Agoda and the website for their superior room is not the same as the room allocated to us. 1) Room 710's toilet and shower doors are literally facing the side of the bed, within 2 steps away. It was very uncomfortable. Luckily the toilet was ok and has no smell, whatsoever. When I asked the Receptionist if all their rooms are like this, she said yes and asked me if I wanted to upgrade to a deluxe room for which I have to pay more. When I look back at the photo posted on the website and AGODA, the picture of the Superior room is totally different from what was allocated to us. I am appalled by that. I should have gotten the name of the receptionist. She is not friendly at all. 2) The sink tap came off. The sink is located in the room within the foyer. So with the faulty tap, if we accidentally turn on the water high, it splashes on the floor. Since the sink is located in the room's foyer, you can imagine how uncomfortable it is to have a wet floor within the room. I asked for an extra towel from housekeeping but my request was ignored. 3) The hanging knob in the shower came off. 4) The fridge was spoilt. I called the technician and he is helpful enough to call housekeeping to change it. 5) The aircon was not cold. The technician is kind enough to look into it on the spot. Kudos to him. All in all, my experience with Ansa Hotel KL was not pleasant. I would not recommend it to my family and friends as there are other hotels within the same location as theirs.
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Date of stay: November 2022
Value
Location
Service
Room Tip: If you're given room No. 710, please reject it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Synthia Kek, Marketing at ANSA Hotel Kuala Lumpur
Responded 4 days ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide you with the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DavidF wrote a review Oct 2022
General Trias, Philippines11 contributions1 helpful vote
Check in was speedy and efficient . Room was decent size for the price. Wifi signal was excellent although TV was limited at best. Location aas excellant for both KLCC and local nightlife. Monorail and LTR both within a couple of minutes walk.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Synthia Kek, Marketing at ANSA Hotel Kuala Lumpur
Responded Oct 31, 2022
Dear Dave, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ulyssaelaine wrote a review Oct 2022
Manila, Philippines9 contributions6 helpful votes
We're a family of 3 and stayed here for 2 days (but we booked for 4 days/3 nights). We arrived at around 2:00 am and we were greeted by the staff. I'm sure that we booked their promo on their website "Family City Break", which runs from Feb 15, 2022 to Dec 31, 2022. I was expecting the package inclusions of vegetarian breakfast and Hop On Hop Off Bus Ticket but according to the staff, there's no free breakfast. I was disappointed but it's okay and moved on. Anyways, we enjoyed and loved our stay. The hotel's location was perfect! The hotel room was clean and comfortable. I would recommend this hotel.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Synthia Kek, Marketing at ANSA Hotel Kuala Lumpur
Responded Oct 16, 2022
Dear Ulyssaelaine, Thank you for taking the time to share your feedback. We noted your concern about the complimentary breakfast, and we would like to inform you that our room packages are mostly without breakfast. However, you may opt for an RM20 Starbucks voucher to redeem at the Starbucks outlet situated in the hotel lobby for a la carte or Vegetarian packed breakfast at RM25 + 6%SST for breakfast. We hope to welcome you back to our hotel very soon! Sincerely, Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ace a wrote a review Sep 2022
38 contributions16 helpful votes
+1
Hotel is nice, Room is clean, Bed is comfy, Pillow is great, Coffee Machine is Superb and all in the room is great. You must try the Junior Suits OMG its superb and of course all this starts with the HOTEL MANAGER MS SP LOW who were great and i see her 24/7 working and with her superb team handling all reservation and the best part is they remember names and they knows what is my need. This is the best ever place to stay
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Date of stay: July 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Best View facing PAVALION KL
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Synthia Kek, Marketing at ANSA Hotel Kuala Lumpur
Responded Sep 22, 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mohd_shah wrote a review Sep 2022
Kuala Belait, Brunei Darussalam1266 contributions150 helpful votes
Very close to bukit bintang mrt n monorail. Mall, restaurants money changer are all around the hotel. Very strategic location. I rate 3 just because of the staffs not really that friendly to it guest. Should learn more manner in responding guest request, especially the indian lady at the counter.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Synthia Kek, Marketing at ANSA Hotel Kuala Lumpur
Responded Sep 13, 2022
Dear 616shah, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We will take severe concern to inform the external party of Limo staff for falling short in attending to your request which being mentioned by your good self. We work hard to deliver an exceptional guest experience and we hope to welcome you back to our hotel very soon! Sincerely, Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thesillytraveler wrote a review Aug 2022
Singapore, Singapore2 contributions
I arrived at KL on 4th August to celebrate my husband's birthday which fell on 3rd August. Check-in was smooth but was a bit disappointed that they didnt wish my husband a happy birthday. We got the deluxe room on the 12th floor which had a view of Pavilion, which was quite nice! However, there are definitely quite a few areas to improve in the hotel room. Firstly, the mattress was quite hard. I had an okay sleep but definitely had much better mattresses at most other hotels i've stayed in. Secondly, the aircon took forever to cool the room! They had a very old thermostat in which you have to turn the dial to the desired temperature. We even left the aircon on for the whole day but it still did not cool down our room and it was almost like room temperature despite turning it on to '10 degrees celsius'. Lastly, i didnt experience it in my room, but my sister who was staying on the 11th floor, said that she saw a cockroach in her room. Other than that, everything else was quite good especially in terms of location. Its less than 5 mins away from most of the major shopping malls in bukit bintang and also to the train station! I really loved the hustle and bustle of ansa walk and all of the shops located there. The staff were all friendly and the concierge were really helpful with our baggage upon checkout as well. Overall i would give it a 3.5/5. I feel that this hotel has great potential and definitely will come back again if the rooms have been improved.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Synthia Kek, Marketing at ANSA Hotel Kuala Lumpur
Responded Sep 8, 2022
Dear Nura, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
suze171 wrote a review Jul 2022
Bandar Seri Begawan, Brunei Darussalam98 contributions36 helpful votes
Upon arriving we were told straight away that room will be cleaned every two days but towels changed everyday which was fine. The room was not as we expected. Sink was outside and we saw sandflies on the sink and flying around. Shower was small and bed was hard where you can feel the springs. Air-conditioning was hot throughout the night. We checked out the next day.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Synthia Kek, Marketing at ANSA Hotel Kuala Lumpur
Responded Jul 27, 2022
Dear suze171, Thank you for taking the time and sharing your feedback regarding your stay! We apologize for the inconvenience you had and we had taken note on your room preferences. We do realize the importance of a comfort room, especially when you’re travelling. We assure you that your feedback is shared with our housekeeping department, and they are working on improvising. It will help us improve our services and provide a better experience to you again. Hope to see you again. Regards, Sales & Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yuzajouxa wrote a review Mar 2022
Jakarta, Indonesia154 contributions110 helpful votes
Location is everything for this hotel. Room is so so... looks quite old but still well maintained. Since besides the hotel is mall building, hence i can't see any cityview from my room. Staff is friendly... Hotel lobby/check in area is good. But hotel room is old, the bed is very hard.
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hwai Min Lim, Guest Services / Front Office at ANSA Hotel Kuala Lumpur
Responded Mar 21, 2022
Dear yuzajouxa, Thank you for taking the time and sharing your feedback regarding your stay! We apologize for the inconvenience you had and we had taken note on your room preferences. We do realize the importance of a comfort room, especially when you’re travelling. We assure you that your feedback is shared with our housekeeping department, and they are working on improvising. It will help us improve our services and provide a better experience to you again. Hope to see you again. Regards, Lim Hwai Min Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zila Saat wrote a review Nov 2021
Sepang, Malaysia7 contributions1 helpful vote
My plan was to work from this hotel and at the same time to unwind from the stressful pandemic situation. Had a very satisfactory of a week stay at ANSA Hotel. Check-in & check-out very smooth. Requested for a room which can connect my laptop to the TV screen. Upon checked in their technician came over to my room to attach my laptop to the big screen. Room is clean and the modern design does help in making the room looks bright and comfortable. What makes it even better is Ms Fazlina Jamil has made arrangement for my breakfast to be room delivered on daily basis prior to my office hour starts. The hotel is located at the center of KL with Pavillion just around the corner and lots of restaurants nearby. You wont be out of "makan place". Would like to express my gratitude to all the staffs especially Ms Fazlina for making my stay so memorable. Housekeeping was superb, fast and systematic and the room is spotless clean every time. Reception, technician & security guard are friendly and courteous. I truly recommend the hotel and definitely will come again be it for wok or leisure.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hwai Min Lim, Guest Services / Front Office at ANSA Hotel Kuala Lumpur
Responded Nov 12, 2021
Dear Zila, Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. Thank you for giving us a perfect rating and for recommending our hotel to other travelers too. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back to the hotel in the near future. Regards, Lim Hwai Min Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bella wrote a review Oct 2021
Kuala Lumpur, Malaysia89 contributions50 helpful votes
Great location & you will never get difficulties to access any from shopping to food. Zen style lobby & friendly Front Office Staffs with smooth check-in & out process. Kudos to Cleaning Team during the pandemic time & room was nice + comfort which ensure you have a good night sleep. It doesnt matter when cleaning not done daily to ensure less contact for both parties and you may place request for the cleaning service if needed which mostly suitable for me. Hopefully can be travel back soon & recommended to others.
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Date of stay: December 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hwai Min Lim, Guest Services / Front Office at ANSA Hotel Kuala Lumpur
Responded Nov 2, 2021
Dear M-TravelDiary, Wow! What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Regards, Lim Hwai Min Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$72 - $109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
piccolo hotel kuala lumpur
FORMERLY KNOWN AS
Piccolo Hotel
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
167
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ANSA HOTEL KUALA LUMPUR $68 ($̶1̶4̶6̶) - Updated 2022 Prices & Reviews - Malaysia

Frequently Asked Questions about ANSA Hotel Kuala Lumpur
Which popular attractions are close to ANSA Hotel Kuala Lumpur?
Nearby attractions include MinNature Malaysia (0.2 miles), Pavilion KL (0.2 miles), and BB Park Bukit Bintang (0.3 miles).
What are some of the property amenities at ANSA Hotel Kuala Lumpur?
Some of the more popular amenities offered include free wifi, free parking, and airport transportation.
Which room amenities are available at ANSA Hotel Kuala Lumpur?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ANSA Hotel Kuala Lumpur?
Guests can enjoy breakfast during their stay.
Is parking available at ANSA Hotel Kuala Lumpur?
Yes, free parking, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to ANSA Hotel Kuala Lumpur?
Conveniently located restaurants include Kampachi Pavilion, The Whisky Bar, and el iberico.
Does ANSA Hotel Kuala Lumpur have airport transportation?
Yes, ANSA Hotel Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ANSA Hotel Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at ANSA Hotel Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Indonesian, and Malay.
Are there any historical sites close to ANSA Hotel Kuala Lumpur?
Many travelers enjoy visiting Kuala Lumpur City Gallery (1.3 miles), Rumah Penghulu Abu Seman (0.4 miles), and Istana Negara (2.9 miles).