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The Gardens Hotel & Residences

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The Gardens Hotel & Residences
The Gardens Hotel & Residences
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1,005 Reviews from our TripAdvisor Community

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Showing 947: English reviews
Hong Kong, China
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The hotel is connected to a large shopping mall with plenty of food options. It is clean, the service is great, the rooms are large and room prices are very reasonable. We asked for a late check out on the day of departure and there was no problem. Stayed 2 nights and would return.

Helpful?
Thank Octagonal76
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is my 2nd time staying in The Gardens Hotel. The room was clean, modern, and comfortable. The breakfast buffet had a good spread, quality and taste was good too. Definitely value for money The mall connecting The Gardens and Mid Valley is so huge that I didn't see the need to go to town for shopping or food. The... More 

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Helpful?
Thank Kris_Chung
Melbourne, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in the Residence side of the Hotel and the Suite has a mini kitchen. Spacious and elegantly furnished with a digital TV in the Lounge and in the Bedroom. You will feel the nice atmosphere the moment you are inside the room. We have a nice mini balcony if we needed some heat and humidity. Bathroom and amenities... More 

Helpful?
Thank KARSHIN C
Melbourne, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Excellent service! From the front desk to the housekeeping staff, everything were fluid. The housekeeping staff (on the 13th Floor) was very helpful. Everything in the bathroom were replenish with a few extras daily. Room was always clean. The staff at The Spread Restaurant made sure clients requests are met. During breakfast, for those clients who usually had freshly squeezed... More 

Helpful?
Thank May O
Singapore, Singapore
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Service is impeccable. Prompt and polite. We stayed in their 2 bedroom suite. It comes with a full sized kitchen and living and dinning area. Wifi is good throughout the whole house. Compared to St Giles boulevard hotel, this wifi is so much better as it is auto log in each time u turn on your mobile phones. Location is... More 

Helpful?
Thank ipaws
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good place, close to mall and train station. Food is good and has decent spread. Has good WiFi access with decent speed and is free. Mega mall is also next door. Easy to reach major tourist attractions in around 30m by taxi depending on traffic.

Helpful?
Thank Akshath
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Arrived on the 15th July 2016. We booked a 2 bedroom apartment for 2 nights. Stayed in room 1531. Room has a strong cigarette strench but other than that room was pleasant. Master bedroom's toilet was really nice! Had a pleasant short stay here in the residences as two shopping centres were just beside us! (the gardens and mid valley... More 

Helpful?
Thank Yanhan J
Petaling Jaya, Malaysia
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Have had multiple meetings at Gardens Hotel, must say meeting venue is good. On d food front I find d standard had dropped over the year. Staff was friendly and accommodating. The washrooms were below standard as dey were leaking and wet. Maintenance was really bad.

Helpful?
Thank Wen C
Manila, Philippines
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In my first trip to Malaysia, schedule was tight from day 1, straight from the airport into long meetings. At the end of the day, I just wished to quickly check in, have a quick dinner and sleep. Luckily I was billeted in The Gardens, by St. Giles. Check-in was a breeze at 6pm, with the process done in a... More 

Helpful?
Thank MaxManila
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

we were check in by the other female staff because Tracy is still handling another customer.Till she finished and she noticed my husband name,She still remember my husband name which the last time we were there was seven months ago!What a good memory and warm service.Actually at our previous stay we also gave a good comment but i didnt mention... More 

Helpful?
Thank Yanti L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Designed to meet the needs of business and leisure travellers who seek an enhanced stay, St Giles The Gardens- Grand Hotel & Residences is centrally located in the vibrant city of Kuala Lumpur within the precinct of The Gardens, Mid Valley City. Its strategic location combined with unpretentious and warm Malaysian hospitality transforms your ordinary hotel stay into a totally fulfilling experience. The hotel's 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences provides total comfort in well-designed and contemporary decor. Privacy is assured for hotel and residences guests as there are separate entrances and lobbies for each and yet access to facilities is seamlessly linked through the 5th and 6th floors of the complex. St Giles The Gardens- Grand Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guestrooms and enclosed areas. Linked to The Gardens Mall, it is surrounded by a shopping haven featuring key tenants in the form of Robinsons, Isetan, Premier Golden Screen Cineplex as well as over 200 premium branded boutiques and international offices in The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of Malaysia's favourite destinations providing the most compelling leisure, hospitality, retail and office opportunity in South East Asia. With so much to offer and the world at your doorstep, St Giles The Gardens- Grand Hotel & Residences is a smart and inspired choice to stay. ... more   less 

Additional Information about The Gardens Hotel & Residences

Address: Lingkaran Syed Putra | Lingkaran Syed Putra, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $93 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gardens Hotel & Residences 5*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Gardens Hotel And Residences
Gardens Hotel Kuala Lumpur
The Gardens Hotel Residences
Hotel Style:
#29 Business Hotel in Kuala Lumpur
#40 Luxury Hotel in Kuala Lumpur
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