Poor room maintenance, lack of variety in the buffet breakfast as we stayed in the hotel for 5D/4N and we got is the same all throughout our stay. The reception provided wrong direction to us. The hotel automatically locked our room even before our check-out time. I am only delighted with the housekeeping staff who diligently performed their tasks even I am inside the room sleeping, with that they should be given a raise.
Good experience! Stayed for business trip :) I can recommend this hotel and will return in future. Nice hotel, rooms are clean & good smell, excellent beds. And very thank you to mr eyon because always keep my room clean and tidy. Mr eyon very friendly staff and very helpful. Well done and good job!
Friendly staff, great location and amazing buffet breakfast. I made the most of the pool and gym at the hotel. The hotel showed some great Christmas spirit with decorations and festive music. I (we) will be back.
The staffs are very nice. They are professional and very friendly. Though once a week they clean the room, they make a thorough job of it. Their services are good and efficiency. The room is comfortable and clean. The kitchenette and machines are clean and easy to use. The location of this hotel is excellent for shopping and business. Plenty of good restaurants, services (i.e. body check, dental and optical clinic) and markets to enjoy within walking distance in all weather conditions because of linked bridges.Parking is easy underground.
We booked the two room suites and the price offered is reasonable. The room is big and clean with amenities like washing machine, microwave oven and fridge. Comes with a large living room and both rooms inside comes with ensuite bathroom with additional toilet outside for guests visiting. The area to be improved by the hotel management would be on the breakfast served where some of the items such as eggs station are not refilled and hotel guests are just being told off to take other food when the items is finished.
Highly recommend place.. I loved the rooms of the hotel.. It's clean and it's beautiful.. I would definitely come back to stay again.. The hotel staff Mr. Eyon are really friendly and extremely helpful.. Truly an enjoyable stay with my husband..
From Front Desk Officers who handled my check in and check out process smoothly with high proffesionalism to staff of TSE Restaurant who was very generous.I love the foods served especially waffle and pancake taken with cream & strawberry jam which was very delicious. Two bedroom apartment was like a home to my family and we really enjoyed staying there. Definitely will come again.
Good location and services. The room is equipped with washing machine, it is very convenient for tourist. Clean and tidy. It is very near to bangsar south mall, restauranta and cafe, public transport and also Pantai Hospital.
good experience. really like the place and the housekeeping was really nice friendly and his name is Eyon. He always make sure I had everything things. Eyon keep up the good work & the room was a nice and the bathroom was nice. Sure will come back soon
As a team we returned to VE to hold our first post-COVID in-person organisational meeting. Our last one before the lock downs was in November 2019 also at VE and we have seen an unfortunate deterioration of standards of service. The food at the buffet and room service was below expectations. Staff seem less well trained and able to respond to guests' need. There were some plumbing maintenance issues in some of the rooms. We understand that this could be a function of becoming operational after a long period of shut down, so hope the hotel management will be able pick up on this feedback and do something about the standard.