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Crowne Plaza ANA Nagasaki Gloverhill

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Crowne Plaza ANA Nagasaki Gloverhill
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356 Reviews from our TripAdvisor Community

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Showing 50: English reviews
manila
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 1, 2016 via mobile

The hotel at first glance is big and luxurious. We ate dinner in the hotel second floor restauraunt featuring italian buffet- it is always not a good idea to eat italian food in a japanese restaurant, the buffet did not have much semblance to italian cuisine safe for one pasta dish with tomatoes that was not really good. Someone should... More 

Helpful?
2 Thank edwardlorenzo
IHGService, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear edwardlorenzo, Thank you for staying with us and leaving us your feedback. We are glad to read that you have regarded our breakfast to be nice and free WiFi service. However, we are so sorry to see you did not enjoy your overall experience with us especially the air conditioning unit in the room which is below par. We... More 

Perth, Australia
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 21, 2016

Crown Plaza Nagasaki Hotel This is very convenient to Glover Garden but needs 2 trams to take you to the Peace Park or Nagasaki JR. The hotel is comfortable, quiet and has all the amenities that you should expect. Plan your time in the city using the One Day Tram Pass to minimize the time it takes to cross the... More 

Helpful?
Thank stella w
Fort Walton Beach, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 12, 2016

The hotel was good, but not as good as other hotel i stayed in Japan. The bathroom looked old, actually, the whole structure looked old. Almost no one spoke any English, making it very difficult even to understand if breakfasts was included into our rate or not.

Helpful?
Thank GionaP
IHGService, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear GionaP, Thank you for taking the time to leave us with your feedback. It is truly regrettable that some aspects of our hotel did not live up to your expectations. Please accept our sincere apologies for any inconvenience you may have experienced during your recent stay. Rest assured that your comments are taken into serious account and these concerns... More 

Oxford, United Kingdom
Level Contributor
66 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed February 22, 2016

It is absolutely occupying the best location for tourists. Gloverhill is the central spot for the meji attractions. The hotel also has a convenient tram connection to other parts of the city and a tourist bus pickup point for the famous night mountain view. The staffs are nice and room clean. Nothing to fault with.

Helpful?
1 Thank dewei j
ANAクラウンプラザホテル長崎, ゲストリレーションズ at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your trip and that our location met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed January 31, 2016

Nagasaki is small place so there are not many options. But this is an ok place. The rooms are really small. bathtub is like a joke. Even the bigger rooms are small (even when I got upgrades due to Gold membership it was small). Food option is real pain. Service is very average.

Helpful?
1 Thank sandeepkj
IHGService, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear sandeepkj, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We would like to apologize for the less than satisfactory level of service you received from our staff and for falling short of your expectations regarding our dining options and the size of rooms. We also regret your disappointments... More 

Schinnen, The Netherlands
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 17, 2016

Spent 2 nights; good location and convenient to Nagasaki location attractions. The shopping street right outside the lobby provided a great place to buy souvenirs. My room was on the 6th floor and it was a good size by Japanese standard. Bath tub was provided in the bathrooms. Recommend it.

Helpful?
2 Thank Bill D
ANAクラウンプラザホテル長崎, ゲストリレーションズ at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed shopping at the GLOVER STREET. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Melbourne, Australia
Level Contributor
336 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
4 of 5 stars Reviewed January 9, 2016

Stayed for three nights at the ANA Crowne Plaza in Nagasaki and I have to say it has been a great stay. Greeted well by staff upon arrival and our room was large and spacious. Looks like they have been updated recently (we stayed on the 7the floor so I cannot comment on those below) but there is nothing to... More 

Helpful?
1 Thank Grant T
ANAクラウンプラザホテル長崎, ゲストリレーションズ at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us.This grate feedback is far more than we deserve. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Please consult anything at that time. Yours Sincerely, More 

pattaya
Level Contributor
139 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed January 7, 2016

The Crowne Plaza Glover Hill is an older property, but, location and staff service, make up for the dated rooms. The hotel is a 1000 yen cab ride from the train station...or 120 yen tram ride. As the name suggests, it's located at the base of Glover Hill, a historically significant area, with Glover Gardens, right up the street...a charming... More 

Helpful?
1 Thank John B
ANAクラウンプラザホテル長崎, ゲストリレーションズ at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. In that case, please have breakfast in our hotel ! Yours Sincerely, More 

Singapore, Singapore
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 14, 2015 via mobile

This hotel is conveniently located to some of the attractions of Nagasaki including Glover Garden and the shopping arcade of Hamanmachi. The hotel is spotlessly clean and the staff are very friendly. The restaurants provide value-for-money meals and the one in the basement is an interesting option to explore the local cuisine. Minus points include the need for a spruce-up;... More 

Helpful?
1 Thank chrispstan
ANAクラウンプラザホテル長崎, ゲストリレーションズ at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations except a part. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely, More 

Singapore, Singapore
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed November 29, 2015 via mobile

Rooms are not the biggest but sufficient for us. Located next to Gloverhill. Quiet neighbourhood. Not much amenities nearby but very close to tram stop. Tram will lead you all over Nagasaki. Plenty of taxis too. Just across the pier to the Gunkanjima tours.

Helpful?
Thank j_trio
IHGCare, Guest Relations Manager at Crowne Plaza ANA Nagasaki Gloverhill, responded to this review

Dear j_trio, Thank you for taking time to express your thoughts and concerns about your recent stay in our hotel. We are pleased that your regarded our location close to the tram stop and Gloverhill, rooms sufficient for your stay. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Banquet Room
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on a mountainside in Nagasaki-Minamiyamate, the southern part of Nagasaki City, ANA Hotel Nagasaki adds to the areas cosmopolitan feel. Providing guests with unwavering first class hospitality and refined services, the hotel is a popular choice amongst travelers to the city. A beautiful view of the harbor and surrounding township greets guests from each of the 217 rooms. Elegantly furnished and comfortably spacious, the guest rooms are a great getaway for the busy traveler to chase away fatigue and refresh them for the day ahead. Savor classic French cuisine in a perfect setting of gentle breezes and fading sunsets at the western restaurant Pavac. Delight in a unique fusion of Chinese and Japanese tastes at the Sino-Japanese Junkei where fresh produce makes for quality fare. Whatever your preference, each restaurant will entice and satisfy your every gastronomical craving. Banquet rooms of varying sizes are available in both Western and Japanese styles to cater to any event from formal gatherings to casual parties. Meals can also be catered for according to purpose and budget. This combined with top class service will ensure a memorable function for both host and guests alike. The ANA Hotel Nagasaki Gloverhill is a 70 minute bus ride from the Nagasaki Airport or a 7 minute drive by car from the JR Nagasaki Station. ... more   less 

Additional Information about Crowne Plaza ANA Nagasaki Gloverhill

Address: 1-18 Minamiyamate-machi, Nagasaki 850-0931, Nagasaki Prefecture
Location: Japan > Kyushu-Okinawa > Nagasaki Prefecture > Nagasaki
Price Range: $88 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza ANA Nagasaki Gloverhill 3.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Ana Hotel Nagasaki
Hotel Style:
#2 Business Hotel in Nagasaki
#3 Family Hotel in Nagasaki
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