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The Park Front Hotel at Universal Studios Japan

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6-2-52 Shimaya, Konohana-Ku, Osaka 554-0024 Osaka Prefecture
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Traveler (841)
Room & Suite (270)
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Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Park Front Hotel at Universal Studios Japan
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 489 hotels in Osaka
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Opened just opposite the park's main gate on August 1, 2015, it is the closest hotel to the complex. When you step into the new hotel, you feel as if you have been transported to the U.S.A., the home of Universal Studios. [Operated by Tokyu Hotels]
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Meeting rooms
Massage
24-hour security
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Chinese, Japanese

Location

Full view
98Great for walkers
Grade: 98 out of 100
68Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
699Reviews52Q+A47Room tips

Reviews

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NHJetSetter11 wrote a review Feb 2020
Hong Kong, China71 contributions14 helpful votes
+1
A great place to stay and convenient if you are planning on staying near Universal Studios Japan (USJ). It is literally a stone throw away from USJ. Room is quite spacious for Japanese standard which is a plus. It also has a self service coin-operated laundry and dryer facility which is very convenient and easy to operate. Breakfast spread is reasonably good, plenty of choices. I love the toiletries provided in the room, I must say I used all of them. The shower was awesome, one of the best shower ever, super strong. The Hotel is only 3 to 5 minutes walk to the nearest train station, Universal City and the train can easily take you to the city centre in Osaka. Extra thanks to Morioka at the Front Desk who assisted us during our check in and helped us arrange our transportation. He was one of the few staff who could actually speak English. Overall my stay at the Hotel was good.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from Mobile08741442770, マネージャー at The Park Front Hotel at Universal Studios Japan
Responded Feb 18, 2020
Thank you very much for your review and staying at The Park Front hotel at Universal Studios Japan. We are looking forward to seeing you in the future again.
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Chun wrote a review Feb 2020
Honolulu, Hawaii12 contributions8 helpful votes
The Park Front Hotel is one of my favorite hotels in Japan! I was a little skeptical when booking it but I have no regrets at all. For us, location and customer service were key factors when choosing our accommodation and this hotel does not disappoint. Location: It's very easy to get from both Itami and Kansai airport to this hotel. The airport limousine bus drops you off and picks you up at a bus stop near USJ, about a 5-10 minute walk away from the hotel. The hotel is very conveniently located near to USJ and we were able to get a re-entry stamp when showing our tickets booked through the hotel. (This lets you leave the park to eat, shower, drop off your stuff etc.) We only spent 1 1/2 days at USJ and the rest of the time exploring Osaka, Kyoto, Nara. The USJ station is only 2 stops from Nishikujō Station where you can change trains to Dotonbori, Kuromon Market, Kyoto, Nara... It's about 20 minutes away from Dotonbori which we went to every night after USJ closed. There are multiple Lawson convenience stores located near the hotel, one is even within the hotel building. Midnight snacking encouraged ;) Customer Service: Service was excellent at the hotel. The staff were attentive and professional to answer our every query even at midnight (!) They helped us book USJ tickets, look up directions and reviews of places we wanted to go to, help us figure out our airport limo back to the airport...To me this service was very valuable. Having someone to help in a country where we couldn't speak or read the language is so important. Value: I noticed some reviews mentioning how expensive the food was in the hotel when I was booking. It is a little more expensive but if it bothers you just don't eat in the hotel? Universal City Walk is right outside the hotel with other options like MOS Burger (yum). Consider exploring other places in Osaka for your meals. There's so much good food to try!
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Date of stay: February 2020
Sleep Quality
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Response from Mobile08741442770, マネージャー at The Park Front Hotel at Universal Studios Japan
Responded Feb 18, 2020
Thank you very much for your review to The Park Front Hotel in detail. We feel so glad to your review that "The Park Front Hotel is one of my favorite hotels in Japan!" As we can have a same review from other guests, we continue to do our best!! We are looking forward to seeing you in the future.
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ChrisWang wrote a review Feb 2020
1 contribution1 helpful vote
We had a very awful experience when we were almost ready to check out !!! Since we made the reservation with the luggage delivery company to deliver our luggage from Park Front Hotel to next hotel, so I went to the Front desk and tell a hotel staff name “Sears”, and she was very impatient when I explained with her and even roll her eyes to me !!!!! I wasn’t been treated and experienced like “Park Front Hotel at Universal Studios Japan” with this awfully service to customer !!!!! , Also even worse, the hotel don’t have any customer service form to complained with this badly Front desk staff ! And also, why am I wrote my comments at TripAdvisor?because The hotel website was also unbelievably have no place to express my awful experience !!!!!
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Date of stay: January 2020Trip type: Traveled with family
1 Helpful vote
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Response from The Park Front Hotel Marketing, マーケティング at The Park Front Hotel at Universal Studios Japan
Responded Feb 19, 2020
Thank you very much for your review to The Park Front hotel. We are very sorry for your awful service by our front reception. We would put this review to the official meeting of our hotel and share it with each department. Best regards, The Park Front Hotel
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Franz M wrote a review Jan 2020
Toronto, Canada24 contributions26 helpful votes
The Park Front is undoubtedly the hotel you want to stay in if you're ever staying in Osaka. Me and my Fiancee stayed here for 5 days and it is one of our favourites in all of Japan. The location itself is the strongest part of this hotel. It is right outside the Universal Studios in Japan. But, that's not only the reason why it is so good. It's the fact outside is a mall which has a million restaurants and even a Lawson's at the bottom for all your convenience needs. The train is literally not even a 5 minute walk which is amazing. You're close to all the sites even if you're staying near Universal, Dotonbori is just a 30 minutes away by train! We even traveled to Kyoto from this hotel. The customer service at this hotel was minimal as most of the time we didn't interact with the hotel staff as everything is ready to go. Every interaction was a positive one though! They can definitely help you out with stuff regarding tickets and attractions. The room boasts a fantastic view of the park. You can even have a feel of how many people are lining up to go to the park. Although it's a simple view, me and my fiancee really liked it. The room itself was quite large and everything from the amenity to the bed was amazing. My only issue was it was a bit warm when we were there. I think there was something wrong with the air conditioning but guaranteed the hotel provided us with a portable A/C which worked just fine. Overall, if you are in Osaka, this is the place to be! Don't bother elsewhere!
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Date of stay: May 2019
Value
Rooms
Service
Room Tip: Avoid Elevators... kids everywhere
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1 Helpful vote
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Response from Happiness807456, マネージャー at The Park Front Hotel at Universal Studios Japan
Responded Jan 28, 2020
Thank you very much for your staying at THE PARK FRONT HOTEL at UNIVERSAL STUDIOS JAPAN and great message to our hotel! As you wrote, our guests get satisfied with the distance to both Universal Studios Japan and the train station. Although our hotel is just in front of Universal Studios Japan, our guests can enjoy various sightseeing places in Osaka!! If you have a chance to come to Osaka again, we are looking forward to seeing you again.
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Nalini wrote a review Dec 2019
31 contributions
Great lobby ... but slow check in. Rooms are very average for the price paid . Once here i realized there are in fact better deals at surrounding hotels which are just as close to the park and at half the price . So next time i will explore options now that i know the layout of the park . Very average decorated rooms almost a cold and uninviting feeling to rooms . But that said the rooms were Clean . Beds were comfortable . Great shower pressure . But the Bathrooms had a dank smell as if no proper ventilation . There was not a single english channel on the television at all . Pretty average apart from location .
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Date of stay: December 2019Trip type: Traveled with family
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Response from Happiness807456, マネージャー at The Park Front Hotel at Universal Studios Japan
Responded Jan 2, 2020
Thank you very much for your staying at The Park Front Hotel at Universal Studios Japan. Although we cannot write in detail when it will be improved, we would try it as soon as possible in order to let our geusts get more comfortable in our facility.
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PRICE RANGE
$104 - $333 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
598
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Frequently Asked Questions about The Park Front Hotel at Universal Studios Japan
Which popular attractions are close to The Park Front Hotel at Universal Studios Japan?
Nearby attractions include Universal City Walk Osaka (0.02 miles), Osaka Takoyaki Museum (0.06 miles), and Little Osaka (0.04 miles).
What are some of the property amenities at The Park Front Hotel at Universal Studios Japan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at The Park Front Hotel at Universal Studios Japan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Park Front Hotel at Universal Studios Japan?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at The Park Front Hotel at Universal Studios Japan?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Park Front Hotel at Universal Studios Japan?
Conveniently located restaurants include Hard Rock Cafe, Popcorn Papa, and Egg'n Things, The Park Front Hotel.
Are any cleaning services offered at The Park Front Hotel at Universal Studios Japan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Park Front Hotel at Universal Studios Japan offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Park Front Hotel at Universal Studios Japan?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to The Park Front Hotel at Universal Studios Japan?
Many travelers enjoy visiting Sumiyoshi Taisha Shrine (4.9 miles), Osaka City Central Hall (4.2 miles), and Osaka Prefectural Nakanoshima Library (4.2 miles).
Does The Park Front Hotel at Universal Studios Japan have any great views?
Yes, guests often enjoy the harbor view available here.