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#9 of 499 hotels in Osaka
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.2
2022 Travelers' Choice Best of the Best
Osaka Marriott Miyako Hotel is located on the top floors of Abeno Harukas, one of the tallest buildings in Japan. Luxurious rooms at our Osaka, Japan hotel feature free Wi-Fi, and guests can enjoy 360 degree views of the city from the panoramic view point on the 58th floor. Guests can work out at the fitness centre or shop at the Kintetsu Department Store located on the lower floors of the building. Tennoji Zoo is a 10-minute walk and Universal Studios Japan is only a 30-minute train ride away!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Conference facilities
Banquet room
24-hour security
Parking garage
Wifi
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Snack bar
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, French, Chinese, Japanese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
849Restaurantswithin 0.3 miles
41Attractionswithin 0.3 miles
Contact
1-1-43 Abenosuji, Abeno-Ku, Osaka 545-0052 Osaka Prefecture
Name/address in local language
Getting there
OosakaabenobashiRailway1 min
TennnoujiRailway3 min
Rental CarsSee rental cars from $25/day
2209Reviews104Q+A100Room tips
Reviews
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+1
The best views in all of Osaka. Located on top of Osaka's tallest skyscraper, the new Miyako Marriott is a delight no matter which room you are in. The reception of the hotel is on the 19th floor. And rooms only start upwards of floor 38. Check in is friendly but bureaucratic. One is handed multiple forms and coupons. In Japan, they give you coupons that can be redeemed for breakfast. The first time we have seen something like it. Our rooms were large and clean. And that view was just phenomenal. The Club Lounge is large and has a wide selection of drinks. A good variety of Food is served for 2 hours every evening. A very generous display at their Cocktail hours. The staff was very nice at the Club Lounge. The location of the hotel at Tennoji is very convenient for getting around the area. There is a direct connection to Kyoto, Nara and even Kansai airport. Our favourite hotel in Japan, primarily for its views. …
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
…here, which ended this morning, was such a great experience and I would like to thank the staff once again. The views from lobby, my room and the restaurants were genuinely amazing; the staff were incredibly helpful and friendly; and I loved the two restaurants I tried. Plus they gave me free observation deck tickets and a cheaper breakfast deal as a guest.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Marriott Miyako is located across the street from a train station and above a shopping area. It was very easy to shop and see the sights of Osaka from this hotel. We stayed on a high floor and the view was incredible. We were literally in the clouds. We ate in the lounge and breakfast one morning in the restaurant and the service was top notch. All of the staff helped to make this an enjoyable weekend for us. We also received tickets to the Harukas Observation deck. It was lovely to see the sunset from 60+ stories above Osaka. I would stay here again without a doubt.
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Beautiful as expected from the Marriott brand. We are a family of 5 (3 kids) and even though we booked for that many people (and paid per person) we were provided with two rooms and only 4 beds. However the rooms were interconnecting which was great. They couldn’t provide a rollaway bed so we made do by pushing the singles together for 3 kids and that worked fine. Maybe if you are a large family ring ahead to make sure they have the right room combination. The staff were very polite and the rooms cleaned well everyday. Every room had an amazing view. Breakfast is continental so plenty of options for even fussy breakfast eaters. It’s right above the tenoji station so use this stop if you’re coming from the airport and the lift takes you right up to reception on floor 19. Definitely would stay at again.…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Use the Tenoji station if coming from the airport as the hotel has a lift in the station.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Tennoji, one of the trending district in Osaka which Marriott is also locating. Marriott Miyako Osaka is the one I must stay whenever I visit Osaka. Why? All belongs to the Amazing view from the hotel. Locating at the highest commercial building in Japan already making the noise for this hotel. Remember my stay 8 years ago when it was newly open. The amazing view all around the hotel made me shocked. As such, for my every visit in Osaka, I told myself I musy stay here even just for 2 nights. The hotel location and the room is still amazing. However, when comparing to my first visit, there are some points to note. (1) Free Abeno Harukas Tickets are offered to hotel guest for my 1st visit but they do not have it anymore. (2) I was expected TAAN product is still using but not (maybe due to their brand diretion changed to achieve environment friendly? Not sure..) (3) Since we are taking serveral bags and suitcase, unfortunately, no help is provided for us to take them to our room which seems unexpected to happen in Marriott But overall, its still an amazing hotel, but the reason I visit again would only be the view.…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We've been staying at this hotel since it opened, and it never disappoints. I grew up in Osaka and when I was young, Tennoji was not a very desirable area, but when they redeveloped and built Abeno Harukas where this hotel occupies the highest floors, Tennoji became one of the most likable areas in Osaka. It's super convenient to get around Osaka from here as well. The hotel itself is beautiful and the rooms are spacious and well-appointed. The gym, spa, and pool are all clean and nicely maintained. As a Marriott Bonvay member, you'll get an upgrade and sometimes, free breakfast. I highly recommend this hotel.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Breakfast gets crowded after 8:30 am, so go early.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Fantastic hotel with a marvelous lounge, there are many great hotel choices in Osaka but this is the best one I have stayed in.If you have Marriot status, the executive lounge is a great benefit, I would definitely pay extra for the lounge at this hotel as the afternoon tea and evening canapes were fully worth the cost.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
1/Very bad. We are gold member of Marriott, checked in the Osaka Marriott miyako today. Terrible check in experience, by 3pm, our room key was not ready, and luggage’s were not delivered to our room. Even worse, there was no turn down service, even we pressed the button before leaving for dinner. When we came back, the room was not tidy up at all. Service manager told us turndown service is only available to club level and suite. We are shocked, this is a very common practice to all guests. Since when Marriott has changed the term of turndown service. This manager is very arrogant, he did not bother removing his shoes when coming to our room. And he said this hotel is not 5-star….
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Date of stay: December 2022Trip type: Traveled with friends
Room Tip: Lower your expectation
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Katsuyuki Uetsuji, Guest Services / Front Office at Marriott Osaka Miyako Hotel
Responded Dec 28, 2022
Thank you very much for staying with us at the Osaka Marriott Miyako Hotel. We appreciate you taking the time to provide us feedback, and we sincerely apologize for falling short of your expectations during your most recent stay with us. Please be assured that we will escalate your feedback to the appropriate departments in order to review our current systems and policies and improve the quality of our services provided to our loyal customers like you. We hope that your unsatisfactory experience will not deter you from returning to see the improvements in the future. We look forward to welcoming you again at Osaka Marriott Miyako Hotel. Best regards, Katsuyuki Uetsuji Rooms Manager Osaka Marriott Miyako Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the worst hotel reservation experience I have with Marriott hotel. I've always try to stay with Marriot hotel whenever I travel in the past 20+ years whether for leisure or business, but this experience with Marriott Osaka Miyako is going to change my perception on Marriott hotel. Going through at least 5 rounds of emails bouncing back and forth and discussing different date. They could not accommodate us with family of 5 even when I told them hotel room type can be any combination as long as it is available. And even on some date where they were full of rooms available, they just refuse to let us have 3 person in a room (with another room of 2). Worst hotel reservation I have and I've stayed with Hilton and they are so accommodating to our request for family of 5. Even with their Japan room which only accommodate 4 person, they let our family of 5 stay together. Service standard is hell of the different level between Hilton and Marriot in this case.…
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Date of stay: December 2022
Rooms
Cleanliness
Service
Room Tip: Avoid Marriot Miyako if you travel in family group
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from yuko sawada, Guest Services / Front Office at Marriott Osaka Miyako Hotel
Responded Dec 20, 2022
Dear WyattT24, Thank you for your inquiry of the room booking at Osaka Marriott Miyako Hotel. However, we regret that we were not able to meet your expectations and welcome you and your family. We should have provided other alternatives for you. We will take your feedback seriously and strive to improve our service quality. Sincerely yours, Yuko Sawada Reservations Manager Osaka Marriott Miyako Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
For me, the Marriot Osaka Miyako Hotel ranks among the best of hotels in Osaka without having to pay an exorbitant room rate. Service was excellent, food was great and the room was very comfortable with everything you need including safe, air-con and iron. Location is very good, on top of Tennoji railway and subway station with close proximity to shops including the excellent Kintetsu Department Store. High floors offer superb views both day and night. The electric toilet took time to master. The air-conditioning was somewhat poor as I could never get the temperature down to 'cold'. There was a Sharp plasma cluster air purifier in the room which was excellent - quiet and really effective. Note that mask wearing and social distancing is still needed in the hotel which means that some tables for larger groups are unavailable. I will certainly return next time I am in Osaka.…
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Date of stay: November 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$341 - $475 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
360
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Claim Your ListingMARRIOTT OSAKA MIYAKO HOTEL - Updated 2023 Prices & Reviews (Japan)
Frequently Asked Questions about Marriott Osaka Miyako Hotel
Which popular attractions are close to Marriott Osaka Miyako Hotel?
Nearby attractions include Harukas 300 Observation Deck (0.06 miles), Abeno Harukas (0.06 miles), and Tennoji Park (0.3 miles).
What are some of the property amenities at Marriott Osaka Miyako Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Marriott Osaka Miyako Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Osaka Miyako Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marriott Osaka Miyako Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Marriott Osaka Miyako Hotel?
Conveniently located restaurants include Restaurant Zk, Creperie Stand Chandeleur Tennoji, and Kyochabana Abenoten.
Are there opportunities to exercise at Marriott Osaka Miyako Hotel?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Marriott Osaka Miyako Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Osaka Miyako Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Marriott Osaka Miyako Hotel?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Korean.
Are there any historical sites close to Marriott Osaka Miyako Hotel?
Many travelers enjoy visiting Sumiyoshi Taisha Shrine (2.6 miles), Osaka Castle (3.0 miles), and Osaka City Central Hall (3.3 miles).