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Hotel Sunroute Umeda

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Hotel Sunroute Umeda
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171 Reviews from our TripAdvisor Community

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Showing 25: English reviews
The Netherlands
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 20, 2016

Average hotel, like most of the hotels this standard the bathroom is somewhat too small for westerners. A/C worked poorly. We were lucky to visit Osaka in a rather cool season - slept with windows open. Personnel, like everywhere in Japan, is very responsive and kind, however, knowledge of English or whatever other language than Japanese is very poor. Room... More 

Thank ineke e
Tewkesbury, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 21, 2015

Good location. Close to Osaka station. Rooms were small, but perfectly comfortable. Bathroom was clean and had nice quality amenities. Wifi was provided for free, but wasn't very stable. Worked fast when it was stable. Staff were friendly and helpful. I didn't eat in the hotel, so am unable to comment on that. Overall, it was an enjoyable stay.

Thank Adam B
Hong Kong
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 25, 2015

Room is one of the smallest I have ever stayed in Japan all these years. Bathroom in particularly small. Location is to the north of Umeda Station. Even further from JR Osaka. Be prepared to walk a good 10 -15 mins to take the JR. The room is clean and breakfast is excellent in terms of quality and value for... More 

Thank llswong
Vancouver BC
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 13, 2015

I stayed at their Ladies' only floor. it was clean, save and comfy. Some people may find their room too small but remember here is Japan. Don't use your own country's standard to measure. Great location. 3 minutes walk to Metro station and yet away from all the crowds in Umeda. Friendly service with staffs can speak English.

1 Thank S S
Bayside, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 5, 2015

Room was decent size for a Japanese hotel, but the room smelt like smoke and urine, and the floors were ridiculously dirty (as if it hadn't been cleaned in a decade). Felt uncomfortable walking around the room and sleeping. Really regret having switched over from my original hotel in Kyoto to this one. Hotel staff had trouble speaking english and... More 

3 Thank fcho218

Travelers are raving about these Osaka hotels

Omaha, Nebraska
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

My original room was not satisfactory- torn, stained carpet, spotty bedspread- but the staff were able to move me to another room. The second room was clean and satisfactory. The bathrooms are clean and nice. The breakfast was tasty and the variety was good.

Thank Professor_Avocado
Kuala Lumpur, Malaysia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed May 6, 2015

1. Compare to my other stay in Osaka hotel, this hotel is not near at all. 2. They do not have air-con service, according to them it is due to this particular season. Luckily our room can open the window so that we can have cool air come into the room but pity my sister's room, the window is locked... More 

1 Thank yeejia
Kuala lumpur
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 5, 2015

room smell of smoke. clearly its either a smoking floor or a smoking hotel. had a room change because the window could not open. the air conditioner could be turned on but there was no cooling, ventilation was okay. weather wasn't too warm so i could get decent Zzz...location wise, its 8/10...its not shinsaibashi, but we never did go there... More 

1 Thank PHamsrt
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 25, 2015

Other reviews note the small size of the room. Do not believe that the rooms are small - they are miniscule. The 2 of us could not both stand in the room - for 1 to stand and move in the room the other had to sit on the bed. The air con did not work - it was fixed... More 

1 Thank james119000
Santa Cruz, California
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 22, 2015

I would recommend that travelers to Osaka stay here. It is clean, efficient, and well located. The staff are welcoming and helpful. Not every staff speaks English well, but their enthusiasm made this only a slight problem. The rooms are small but felt updated and included a desk and chair. The beds were very comfortable. The breakfast had enough "western"... More 

Thank Tom H
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Sunroute Umeda

Address: 3-9-1 Toyosaki, Kita-ku, Osaka 531-0072, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $89 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Sunroute Umeda 3*
Number of rooms: 217
Reservation Options:
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Hotel Style:
#24 Spa Hotel in Osaka
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