InterContinental Osaka is located in the heart of the city premier commercial and shopping complex, Grand Front Osaka.
The hotel is a 10 minutes drive from the Shinkansen bullet train station and five minute walk to the JR Osaka railway station and Hankyu airport limousine terminal. Approximately 50 minutes bus ride from Kansai International Airport.
Hotel offers Free WiFi, Daily Newspaper, Turndown service, Laundry service, Shoe shining, Gym, Spa, Swimming pool, 24 hours room service and meeting facilities for our business travellers.
All 272 luxury rooms are located above 21 to 32 floor, spacious in size ranged from 50 SQM with stunning Osaka skyline views.
Book Club InterContinental rooms to receive personalised service in our Club Lounge with complimentary gourmet breakfast, table service, complimentary afternoon tea, evening drinks and canapes.
57 Residential Suites are designed for short or long term business and leisure travellers, room features include separate living r
we had diner at the all day dining the other day diner time , met the hostess on arrival great us and provide a nice corner window table , the food proposed was buffet style with choice of main course we ordered tenderloin as main course all of us , a plater of different starters was served to us to speed up the diner as we came at 8 pm to the restaurant as well a prepared choice of the dessert was served to us after a boring tasteless tuff tenderloin We know this hotel for a very long time , the food was never great in this hotel from the beginning , but this time the pastry the desert the main course the starter been below any food standard beside been very expensive too . the service poor too , too many staff around us but I had to pick up the breads myself , while all food was served to us plated , non existent service by casual labor , of course cost cost of labor cost in more important that quality trained service staff. My guest choose to drink a whisky with water, the waiter offered him the most expensive local whisky at 8000 yen , that what I call a great up sell ! no another choice , For your information nobody did eat the tenderloin so tuff and tasteless I even broke a part of a thees , minor but unnecessary . The hotel Group of course has been challenged for the last two years but like every body , business is back , we are back to entertaining customers too ! but we will not patronize this group any more , sad it is a beautiful landmark a great decorated premises with no basic food quality , no profesional in the kitchen or pastry or in service I forgot they wave the supplement of the tenderloin that it ! the General manager called me next day , I call we did appreciated . …
We spent our holiday in Osaka with family during spring time. We chose Intercontinenta hotel as I am a member of IHG. Wherever we go we prefer to stay in Intercontinental hotel. It's a Very good hotel, staff very friendly, Swimming pool & sauna are excellent.
Great location, with very helpful staff. I visited just last week with my family (kids aged 2 and 4). Despite looking more like a business oriented hotel, we felt very welcomed with my family. Staff was super nice and attentive, taking care of all of our needs and helping with directions or local information. Communication (that is generally a problem in Japan) was easy with good English spoken by the concierge and reception teams.
I have stayed and fine hotels all over the world and the Intercontinental Osaka is one of the very best! The hotel is full of beautiful touches everywhere you look. The rooms are gorgeous and the staff is incredible.
Very pleasant stay and staff members were very attentive to our needs and booking requests. Will definitely consider staying there again. The location is also convenient to Osaka Umeda station with lots of shopping to do in the area.
I would really recommend this hotel to anybody. I was on a business trip but I managed to enjoy also some lesure activities during my stay in Osaka. It was the second time I stayed at Intercontinental Osaka (the first time was in November 2019) and I must admit that everything went in the extraordinary way again as in my memories from the first stay. The location is perfect as the property is directly connected to Osaka railway station (through a commercial center). It takes only 30 minutes to reach Kyoto ! The breakfast and the small meals at Club Lounge are of high quality. The Junior suite was very nice and very clean ! The IHG Ambassador Status privileges were all recognized. Thanks a lot to All the Intercontinental Osaka Team for making my stay unforgettable !
Excellent service, great location. Thank you to concierge team, help to make reservation for restaurants in advance of our arrival. Special thanks to concierge Mika who help us with a lot of last minutes request and 9 pax booking restaurant reservation. Detailed oriented and kind. Location of hotel is just right beside grand front Osaka, only 5-10 mins walk to JR. very convenient. Love their bathhouse, bring the kids to experienced the first time being in a public bathhouse, great bonding. Buffet Breakfast has large variety, from western to Japanese corner plus the egg alacarte menu. We enjoyed our stay and definitely will come back.
The atmosphere has changed a little as more young customers seem to be coming. The front desk also provided quality service as usual. I would like to stay here again.I am sad that I can't have breakfast for covid-19 pandemic
I stayed in residence style one bedroom with kitchen and it was perfect for family. The location was nice because Umeda station is connected by hotel so it was convenient to walk even in the winter. Room was very clean and the kitchen was nice with everything including washing machine, kitchen utensils except the dishes and bowls. I'll stay here again if I'm gonna travel Osaka soon.
I enjoyed this perfect stay on the day before the New Year’s Eve. Lobby and club are elegant, room is large and modern. I want to especially give my credit to 木村未来 様 in the club. She is professional and kind to all my enquiries! With her service I had a good day!
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