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InterContinental Hotel Osaka

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3-60 Ofukacho, Kita-ku Kita-ku, Osaka 530-0011 Osaka Prefecture
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Traveler (2832)
Room & Suite (1609)
Dining (306)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 03/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Hotel Osaka
Updated 03/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 503 in Osaka
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.1
2022 Travelers' Choice Best of the Best
InterContinental Osaka is located in the heart of the city premier commercial and shopping complex, Grand Front Osaka. The hotel is a 10 minutes drive from the Shinkansen bullet train station and five minute walk to the JR Osaka railway station and Hankyu airport limousine terminal. Approximately 50 minutes bus ride from Kansai International Airport. Hotel offers Free WiFi, Daily Newspaper, Turndown service, Laundry service, Shoe shining, Gym, Spa, Swimming pool, 24 hours room service and meeting facilities for our business travellers. All 272 luxury rooms are located above 21 to 32 floor, spacious in size ranged from 50 SQM with stunning Osaka skyline views. Book Club InterContinental rooms to receive personalised service in our Club Lounge with complimentary gourmet breakfast, table service, complimentary afternoon tea, evening drinks and canapes. 57 Residential Suites are designed for short or long term business and leisure travellers, room features include separate living r
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Conference facilities
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
24-hour check-in
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Minibar
Refrigerator
Electric kettle
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Luxury
Languages Spoken
English, French, Chinese, Japanese and 1 more
1883Reviews44Q+A100Room tips
Traveler rating
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Asako M wrote a review May 1
1 contribution
We stayed to celebrate my husband's birthday and our wedding anniversary .... It was more comfortable than the Intercontinental hotels I have stayed at in Tokyo and Europe. The room on the residence floor was spacious enough for us to enjoy our short stay, including the kitchen and bathroom. I envy those who can "reside" in such a room!
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Date of stay: April 2022
Rooms
Cleanliness
Service
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Response from Monami Omoto, Other at InterContinental Hotel Osaka
Responded 2 weeks ago
Dear Mr. or Mrs. asakom2022 Thank you very much for choosing InterContinental Osaka on your special day and taking the time to share your feedback. It was a pleasure to have you staying with us. Your comments have been shared with team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, Guest Experience Specialist InterContinental Osaka
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Dr. Ariane wrote a review Mar 2022
Tokyo, Japan19 contributions1 helpful vote
+1
It was our first anniversary as a couple and we had a hard time selecting the hotel for this special occasion. We ended up with IC Osaka and it was the perfect hotel! The services and facilities were truly world-class. We like the little details they put like the special greeting plate on breakfast. Special thanks to Kyota of reception for fulfilling all of our requests!
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Date of stay: March 2022Trip type: Traveled
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Response from Duty Manager, オーナー at InterContinental Hotel Osaka
Responded Mar 30, 2022
Dear drariane, Thank you very much for choosing InterContinental Osaka and for taking time to share your feedback about your recent stay with us. We also thank you for your loyal patronage to our hotel. Your such high rate which have been given to us with great comments, it is simply delighted for us to know that our service met your expectations. Your comments have been shared with team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, InterContinental Osaka
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buddybuddy wrote a review Dec 2021
Hong Kong, China187 contributions175 helpful votes
The memory of this wonderful hotel always in my heart, all the staff are so amicable and full of hospitality! Mr Jerome Palacoeur, Director of Rooms and Guest experience never fails to impress me with his sincere care to every detail to ensure the supreme quality of service. Definitely, I also stayed Shangarila, St Regis and other brands, but there is no hotel makes me feel homesick apart from Intercontinental Osaka! Happy New Year to Jerome and all staff! If I can go, I must see you all!
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Date of stay: November 2021Trip type: Traveled
1 Helpful vote
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Response from Monami Omoto, Other at InterContinental Hotel Osaka
Responded Jan 16, 2022
Dear Mr. or Mrs. Buddybuddy Thank you very much for choosing InterContinental Osaka and taking time to share your feedback. It was a pleasure to have you staying with us. Also we thank you for such high rate you have given to us. We are happy to read your word “all staff are so amicable and full of hospitality”. Your comments have been shared with team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, Guest Experience Specialist InterContinental Osaka
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NKS60640 wrote a review Dec 2021
Chicago, Illinois12 contributions11 helpful votes
If I could give this hotel a 6th star, I would. While the entire staff was amazing, Yasuhide (Club Supervisor) went way beyond our expectation. We arrived at the hotel around 8:00 p.m. After dropping our things off in our room, we headed to the lounge for a little snack. Even though cocktail hour ended at 7:30 p.m., I was served a glass of wine and my husband was served his choice of ginger ale (Did you know there were different types of ginger ale-dry and sweet?). We were telling Yasuhide how we had jumped on the train right after work with only 3 minutes to spare, and he said, "Does this mean that you haven't eaten dinner?" By this time it was already 8:30 p.m. and the lounge closes at 9:00 p.m. but that didn't seem to bother Yasuhide. He went into the kitchen and returned with very elaborate bento boxes. At no time, did we feel rushed even when closing time approached. The rooms are well appointed. The bed was very comfortable with king size pillows. I really loved the bath tub and l'occitane bath gel. We also had a beautiful view of the sunset. Breakfast was over the top delicious! Eggs were made to order. Coffee, Cafe Latte, and cappuccino were made to order. However, the pastry selection was the star of the show-flaky layered pastries that would rival any patisserie in France. We also enjoyed the afternoon tea service which was delicious. While all this makes it sound like we never left the hotel, the location is close to Osaka station which makes exploring convenient.
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Date of stay: December 2021
1 Helpful vote
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Response from Monami Omoto, Other at InterContinental Hotel Osaka
Responded Dec 13, 2021
Dear Ms. Nancy Sullivan, Thank you very much for choosing InterContinental Osaka and for taking time to share your feedback about your recent stay with us. We also thank you for your loyal patronage to our hotel. Your such high rate which have been given to us with great comments on the Club Lounge experience, it is simply delighted for us to know that our service met your expectations. Your comments have been shared with team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, InterContinental Osaka
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USExpat wrote a review Oct 2021
Kobe, Japan12 contributions2 helpful votes
Great hotel in a perfect location. The hotel is our go to home away from home when visiting Osaka. The staff is very helpful, speak excellent English and always go out of their way to make our stay perfect. The rooms are spacious, especially for Asia, and very comfortable. The restaurant Pierre is delicious and Bar Adee makes a mean cocktail. Looking forward to our next stay!
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Date of stay: October 2021
Rooms
Location
Service
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Response from Quality Manager, オーナー at InterContinental Hotel Osaka
Responded Nov 2, 2021
Dear USExpat, Thank you very much for choosing InterContinental Osaka and for taking time to share your feedback about your recent stay with us. We also thank you for your loyal patronage to our hotel and it is an honor to be "your home away from home". Your such high rate which have been given to us with great comments on staff, spacious room, the dining experience at Michelin starred Pierre and our exclusive Bar adee. It is simply delighted for us to know that our service met your expectations. Your comments have been shared with team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for the better service. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, InterContinental Osaka
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Jiro Kawakami wrote a review Apr 2021
7 contributions
+1
Before the pandemic, my business took me to Osaka weekly and I stayed at a hotel in Osaka two nights a week for several years. InterContinental Hotel Osaka (“ICO”) delivers an exceptional level of service for the most frequent of business travelers – quick check-in and check-out, elevated access to guest services, staff that remember your name and preferences, etc. Throughout Osaka, no hotel treats business travelers better than ICO. Most recently, a major renovation at my apartment in Tokyo provided the opportunity to stay in a One Bedroom Deluxe Residence at ICO for an extended period of time with my family (wife and 14-month old son) in tow. This was not our first trip since COVID, however it was the first extended trip (5 weeks) when our son was just starting to walk and by the end of the month running so we were not sure what to expect. Before arrival, the staff actively worked to find the needs for our stay. They were especially helpful in providing information on things we weren’t thinking about like the availability of food in the city during a state of emergency. We arrived on February 28, 2021 and the staff helped us with our luggage and directed us to the parking area before getting us to our room after a long drive. After check-in, my wife asked guest services for another sanitization of the room while we took a walk and went out for dinner which they gladly did for us. This was our first trip with the baby at a western-style hotel (i.e. shoes on in the room) so my wife was concerned about the baby crawling on the floor as he was not yet fully walking yet. In fact, she asked the housekeeping staff to take their shoes off when they entered the room which they happily did every time. Speaking of housekeeping, the staff listened intently to all of our needs in addition to the shoes off request mentioned above. We didn’t want a full housekeeping team coming in and out of the room so we would ask for the trash be taken out only on certain days then full cleanings on other days. The staff also helped by washing our dishes without us even asking. My wife is originally from Osaka so her family came to the residence several times during our stay. The front desk staff recognized them and treated them like family of course! The highlight of the trip was when her mother and sister came to ICO for their first afternoon tea experience at a luxury hotel. Mom is in her 60s so we were concerned about her eating out in public during a pandemic. The staff felt assuaged our fears and offered to serve afternoon tea in our room! On top of that, the GM comped us a bottle of champagne to go with the tea sets 😊 A happy mother-in-law = happy guests. Towards the end of the trip my wife and I separately got massages at Meguri Spa & Wellness, the ICO’s on-site spa. This was the first time we got massages since the beginning of the pandemic, so there was some apprehension. However, once we arrived we could sense the staff was on top of our concerns. The staff set up the waiting area for appropriate social distancing and appointment times to allow entry and exit without feeling like there were a lot of people there. We originally were set to check out and return to Tokyo on March 31, however we were enjoying Osaka so much that we extended at ICO until April 4. The staff at ICO played a big part in helping us feel comfortable enough to spend another 4 nights away from home when in normal times we would be longing to stay in our own beds. Thank you so much ICO for the fantastic 5 weeks in Osaka. We hope we can do it again soon!
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Date of stay: March 2021
Value
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Response from Kimura Machi, Owner at InterContinental Hotel Osaka
Responded Apr 26, 2021
Dear jirojk, Thank you very much for your five star review, and for taking your time and trouble to write about your recent stay with us. We truly understand your concerns on such situation of the pandemic especially, with young and elderly. It is our pleasure to have been able to deliver an enjoyable afternoon tea, guestroom and facility usage at ease from the moment of arrival to check out. Your heartfelt comments have been shared with our team members. We hope to being able to welcome you back in the near future as a home away home at InterContinental Osaka for you and your family. Please receive our very best regards from the team, Guest Experience Specialist InterContinental Osaka
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Steph O'S wrote a review Apr 2021
Osaka, Japan25 contributions17 helpful votes
I stayed here for one night for a relaxing night away by myself. I am a busy Mum with 2 young children, so this was a little treat for me to take some time out by myself for one night. I took a lot of time to think about where I wanted to stay. And I am so glad that out of all the hotels I researched, I chose the Intercontinental. It was absolutely wonderful! The staff are friendly and professional.....everyone I encountered was so helpful and lovely. A very high level of customer service. I did not eat at the restaurants (although I am sure they are fantastic!). However, I did order room service. The meals were delivered quickly and were hot and delicious. The room was outstanding for cleanliness and was neat and tidy. Everything was fully sanitised, modern and beautifully presented. Impeccable attention to detail. The one bedroom suite is very spacious with a walk-in-wardrobe and beautiful, full-size deep bath. Location wise, the hotel is right in the main shopping area of Umeda. So many shops and restaurants right outside of the hotel. I cannot fault my stay at Intercontinental. Everything was impeccable. I will be coming back, for sure!
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Date of stay: April 2021
Value
Location
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Response from Kimura Machi, Owner at InterContinental Hotel Osaka
Responded Apr 21, 2021
Dear StephOSulli, Thank you very much for choosing InterContinental Osaka for your trip to Osaka and for taking your time in sharing your experience. We are delighted to receive a five star review! It is our pleasure to hear that our service and products have met your expectations. Furthermore, we are very happy to know that we have been able to provide an impeccable stay. Your warm compliments of our customer service, guestroom, cleanliness and in-room dining have been shared among our staffs. We hope to being able to welcoming you back in the near future. Please receive our very best regards from the team, Guest Experience Specialist InterContinental Osaka
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roofrog wrote a review Mar 2021
Paris, France17 contributions8 helpful votes
Great hotel. Great staff. We had a wonderful time. We thoroughly enjoyed our stay. In particular we loved the restaurant Pierre. Michael Adjoute was very helpful and he recommended a super okonomiyaki restaurant in Osaka for lunch the next day. A super stay.
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Date of stay: March 2021Trip type: Traveled
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Response from Quality Manager, オーナー at InterContinental Hotel Osaka
Responded Mar 24, 2021
Dear roofrog, Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you staying with us. Also we thank you for such high rate you have given to us. We are delighted to share among team members including Michael and Pierre team. Your warm comments is very valuable and again we truly appreciate it. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards, InterContinental Osaka
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Big-Cat wrote a review Feb 2021
1 contribution
I stayed with my daughter then enjoyed HOTEL weekends. Hotel stuff service is excellent as usual and enjoyed hotel facilities --- Swing pool and Japanese style big bath "OFURO" --it's amazing, have really relaxed time. We also enjoyed "Afternoon Tea" at Club lounge.. it's fantastic and my daughter loves it very much and I'm impressed that club lounge staff are also very kind and professional service...
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip: Nice view for Osaka city from high floor level
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Response from Quality Manager, オーナー at InterContinental Hotel Osaka
Responded Feb 17, 2021
Dear Valued Guest, Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you staying with us and we are delighted to hear that you had an opportunity to visit our Club InterContinental and 4F Wellness floor during your stay. Your such high rate which have been given to us with great comments on the Club InterContinental experience, it is simply delighted for us to know that our service met your expectations. We look forward to welcoming you back in the near future. Please receive our very best regards, InterContinental Osaka
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Gerhard F wrote a review Nov 2020
Tokyo Prefecture, Japan9 contributions
fantastic hotel with amazing views over Osaka, constantly changing light show in the sky with clouds, sunrise and sunset. Hotel has wonderful unique architecture and design, and the service is excellent. In this very difficult time of virus crisis, Hotel team put all their energy into providing fantastic service. Had a great time and wonderful food!
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Date of stay: November 2020
Value
Location
Service
Room Tip: all rooms are excellent with great design and great views
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Response from Quality Manager, オーナー at InterContinental Hotel Osaka
Responded Feb 1, 2021
Dear 890gerhardf, Thank you very much for choosing to stay at InterContinental Osaka! We further appreciate your positive feedback on every aspect about our hotel. Your kind words have been shared with everyone who helped make your stay memorable and who truly appreciate your praise for their warm and courteous service. We hope to have the privilege in welcoming you back again in the near future. Please receive our very best regards, InterContinental Osaka
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PRICE RANGE
$283 - $542 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
272
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Frequently Asked Questions about InterContinental Hotel Osaka
Which popular attractions are close to InterContinental Hotel Osaka?
Nearby attractions include Kuchu Teien Observatory (0.2 miles), Osaka Station City (0.3 miles), and Umeda Sky Building (0.3 miles).
What are some of the property amenities at InterContinental Hotel Osaka?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Hotel Osaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Hotel Osaka?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Hotel Osaka?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Hotel Osaka?
Conveniently located restaurants include Okonomiyaki Kiji - Umeda Sky Bldg, Tavern Uoman Links Umeda, and The City Bakery Umeda.
Are there opportunities to exercise at InterContinental Hotel Osaka?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does InterContinental Hotel Osaka have airport transportation?
Yes, InterContinental Hotel Osaka offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Hotel Osaka?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Hotel Osaka offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at InterContinental Hotel Osaka?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Korean.