InterContinental Hotel Osaka
3-60 Ofukacho, Kita-ku Kita-ku, Osaka 530-0011 Osaka Prefecture
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Room & Suite (1600)
Dining (305)
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#4 of 499 hotels in Osaka
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.1
2022 Travelers' Choice Best of the Best
InterContinental Osaka is located in the heart of the city premier commercial and shopping complex, Grand Front Osaka.
The hotel is a 10 minutes drive from the Shinkansen bullet train station and five minute walk to the JR Osaka railway station and Hankyu airport limousine terminal. Approximately 50 minutes bus ride from Kansai International Airport.
Hotel offers Free WiFi, Daily Newspaper, Turndown service, Laundry service, Shoe shining, Gym, Spa, Swimming pool, 24 hours room service and meeting facilities for our business travellers.
All 272 luxury rooms are located above 21 to 32 floor, spacious in size ranged from 50 SQM with stunning Osaka skyline views.
Book Club InterContinental rooms to receive personalised service in our Club Lounge with complimentary gourmet breakfast, table service, complimentary afternoon tea, evening drinks and canapes.
57 Residential Suites are designed for short or long term business and leisure travellers, room features include separate living r
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Conference facilities
Wifi
Hot tub
Adult pool
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Doorperson
24-hour check-in
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Minibar
Refrigerator
Electric kettle
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, Chinese, Japanese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
1150Restaurantswithin 0.3 miles
68Attractionswithin 0.3 miles
Contact
3-60 Ofukacho, Kita-ku Kita-ku, Osaka 530-0011 Osaka Prefecture
Name/address in local language
Getting there
NakatsuRailway5 min
JuusouRailway5 min
Rental CarsSee rental cars from $25/day
1934Reviews45Q+A100Room tips
Reviews
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we had diner at the all day dining the other day diner time , met the hostess on arrival great us and provide a nice corner window table , the food proposed was buffet style with choice of main course we ordered tenderloin as main course all of us , a plater of different starters was served to us to speed up the diner as we came at 8 pm to the restaurant as well a prepared choice of the dessert was served to us after a boring tasteless tuff tenderloin We know this hotel for a very long time , the food was never great in this hotel from the beginning , but this time the pastry the desert the main course the starter been below any food standard beside been very expensive too . the service poor too , too many staff around us but I had to pick up the breads myself , while all food was served to us plated , non existent service by casual labor , of course cost cost of labor cost in more important that quality trained service staff. My guest choose to drink a whisky with water, the waiter offered him the most expensive local whisky at 8000 yen , that what I call a great up sell ! no another choice , For your information nobody did eat the tenderloin so tuff and tasteless I even broke a part of a thees , minor but unnecessary . The hotel Group of course has been challenged for the last two years but like every body , business is back , we are back to entertaining customers too ! but we will not patronize this group any more , sad it is a beautiful landmark a great decorated premises with no basic food quality , no profesional in the kitchen or pastry or in service I forgot they wave the supplement of the tenderloin that it ! the General manager called me next day , I call we did appreciated . …
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: having dinner at 8 pm is late for them, please be on time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Duty Manager, オーナー at InterContinental Hotel Osaka
Responded yesterday
Dear jmf81, Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. We would like to express our deepest apologies for all the inconveniences and uncomfortable experiences that you have had to go through at our dining, especially for the food quality and the unprofessional service. Your precious comments on food and service quality have been shared with our management team and also are meeting now with all the actors involved. Coaching and training will be our main focus to ensure this type of experience will not occur again. We sincerely appreciate your honest feedback and hope you will give us the chance to restore your faith in our hotel and brand. Please receive our very best regards, InterContinental Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent our holiday in Osaka with family during spring time. We chose Intercontinenta hotel as I am a member of IHG. Wherever we go we prefer to stay in Intercontinental hotel. It's a Very good hotel, staff very friendly, Swimming pool & sauna are excellent.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Duty Manager, オーナー at InterContinental Hotel Osaka
Responded yesterday
Dear hendriks540, Thank you very much for choosing InterContinental Osaka and for taking the time to share your feedback about your recent stay with us. Your such high rate has been given to us with great comments on our staff, pool, and sauna. It is simply delightful for us to know that our service met your expectations. Your comments have been shared with the team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for better service. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, InterContinental Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, with very helpful staff. I visited just last week with my family (kids aged 2 and 4). Despite looking more like a business oriented hotel, we felt very welcomed with my family. Staff was super nice and attentive, taking care of all of our needs and helping with directions or local information. Communication (that is generally a problem in Japan) was easy with good English spoken by the concierge and reception teams.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Location and amenities are great. Not necessarily cheap, but worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have stayed and fine hotels all over the world and the Intercontinental Osaka is one of the very best! The hotel is full of beautiful touches everywhere you look. The rooms are gorgeous and the staff is incredible.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The 4th floor has a Spa, fitness center, indoor swimming pool as well as Japanese baths with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Very pleasant stay and staff members were very attentive to our needs and booking requests. Will definitely consider staying there again. The location is also convenient to Osaka Umeda station with lots of shopping to do in the area.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I would really recommend this hotel to anybody. I was on a business trip but I managed to enjoy also some lesure activities during my stay in Osaka. It was the second time I stayed at Intercontinental Osaka (the first time was in November 2019) and I must admit that everything went in the extraordinary way again as in my memories from the first stay. The location is perfect as the property is directly connected to Osaka railway station (through a commercial center). It takes only 30 minutes to reach Kyoto ! The breakfast and the small meals at Club Lounge are of high quality. The Junior suite was very nice and very clean ! The IHG Ambassador Status privileges were all recognized. Thanks a lot to All the Intercontinental Osaka Team for making my stay unforgettable !
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Date of stay: February 2023Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: "Corner suites are large and sunny"
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent service, great location. Thank you to concierge team, help to make reservation for restaurants in advance of our arrival. Special thanks to concierge Mika who help us with a lot of last minutes request and 9 pax booking restaurant reservation. Detailed oriented and kind. Location of hotel is just right beside grand front Osaka, only 5-10 mins walk to JR. very convenient. Love their bathhouse, bring the kids to experienced the first time being in a public bathhouse, great bonding. Buffet Breakfast has large variety, from western to Japanese corner plus the egg alacarte menu. We enjoyed our stay and definitely will come back.
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Date of stay: February 2023Trip type: Traveled with family
Room Tip: 5 mins walk from airport shuttle stop to the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Duty Manager, オーナー at InterContinental Hotel Osaka
Responded Feb 17, 2023
Dear Mr./Ms. cactusl2014 Thank you very much for choosing to stay at InterContinental Osaka. We would further appreciate your time in posting a review. We are very glad to hear that overall you had a pleasant stay. Your wonderful comments for our colleague have been shared with the team and it is always encouraging and more inspiring for us to have direct feedback from our guests to aim even higher for better service. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, InterContinental Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The atmosphere has changed a little as more young customers seem to be coming. The front desk also provided quality service as usual. I would like to stay here again.I am sad that I can't have breakfast for covid-19 pandemic
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Date of stay: January 2023Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: You will be happy with any room in this hotel!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Duty Manager, オーナー at InterContinental Hotel Osaka
Responded Jan 31, 2023
Dear Mr/Ms.JCR-CHU, Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you back staying with us and likes our front desk service. We hope to have the privilege in welcoming you back again in the near future. Please receive our very best regards from the team, InterContinental Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in residence style one bedroom with kitchen and it was perfect for family. The location was nice because Umeda station is connected by hotel so it was convenient to walk even in the winter. Room was very clean and the kitchen was nice with everything including washing machine, kitchen utensils except the dishes and bowls. I'll stay here again if I'm gonna travel Osaka soon.
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: residence room for family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Duty Manager, オーナー at InterContinental Hotel Osaka
Responded Jan 31, 2023
Dear Mr/Ms.rang2kim, Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you staying with us. Also we thank you for staying with us in a residence room. We sincerely hope we will get the privilege to welcome you again very soon. InterContinental Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I enjoyed this perfect stay on the day before the New Year’s Eve. Lobby and club are elegant, room is large and modern. I want to especially give my credit to 木村未来 様 in the club. She is professional and kind to all my enquiries! With her service I had a good day!
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Duty Manager, オーナー at InterContinental Hotel Osaka
Responded Jan 1, 2023
Dear Resort31787384490, Thank you very much for choosing InterContinental Osaka and taking the time to share your feedback. It was a pleasure to have you staying with us. Also we thank you for staying with us in a club lounge. We are delighted to share among team members. We sincerely hope that we will have another chance to welcome you back in the near future. Please receive our very best regards from the team, InterContinental Osaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$435 - $638 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
272
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Claim Your ListingINTERCONTINENTAL HOTEL OSAKA - Updated 2023 Prices & Reviews (Japan)
Frequently Asked Questions about InterContinental Hotel Osaka
Which popular attractions are close to InterContinental Hotel Osaka?
Nearby attractions include Kuchu Teien Observatory (0.2 miles), Osaka Station City (0.3 miles), and Umeda Sky Building (0.3 miles).
What are some of the property amenities at InterContinental Hotel Osaka?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Hotel Osaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Hotel Osaka?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Hotel Osaka?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Hotel Osaka?
Conveniently located restaurants include Okonomiyaki Kiji - Umeda Sky Bldg, Tavern Uoman Links Umeda, and The City Bakery Umeda.
Are there opportunities to exercise at InterContinental Hotel Osaka?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does InterContinental Hotel Osaka have airport transportation?
Yes, InterContinental Hotel Osaka offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Hotel Osaka?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Hotel Osaka offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at InterContinental Hotel Osaka?
The staff speaks multiple languages, including English, French, Chinese, Japanese, and Korean.