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Sheraton Miyako Hotel Osaka

1,436 reviews
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Traveler (738)
Room & Suite (328)
Dining (116)
Overview
  • Excellent19%
  • Very good52%
  • Average21%
  • Poor6%
  • Terrible2%
Travelers talk about
“department store”(48 reviews)
“kintetsu line”(26 reviews)
“kansai airport”(58 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,436)Write a Review
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All reviewsdepartment storekintetsu linekansai airporttrain stationrenovated roompremium roomdirect busshopping mallspg platinumthe hotel staffeasy accessbreakfast buffetjapanese hotelsbathroom amenitiesbig hotelconvenient locationnamba area
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1 - 5 of 573 reviews
Reviewed 2 weeks ago via mobile

I was here when almost christmas, so the hotel was being decorated with christmas tree that can change its colors at the lobby. The weather is quite cold (daily around 2-8 degree) but when we reach the room, it was not too cold since they...More

1  Thank Irena P
Response from sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel OsakaResponded 2 weeks ago

Dear Irena P, Thank you very much for choosing the Sheraton Miyako Hotel Osaka as your accommodation in Osaka, and also taking your valuable time to post your feedback after the stay with us. We are very glad to hear that our guests were satisfied...More

Reviewed 3 weeks ago

By and large this hotel offers much of what you would expect from a Sheraton property. Clean facilities and good service. The location is convenient, walking distance to most shopping and right on top of a subway station. However the room had a couple of...More

Thank Mwilenchik
Response from sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel OsakaResponded 3 weeks ago

Dear Mwilenchik Thank you very much for choosing the Sheraton Miyako Hotel Osaka as your accommodation in Osaka, and also taking your valuable time to post your feedback after the stay with us. However, please allow me to extend my sincere apologies for the disappointment...More

Reviewed 3 weeks ago

Good location however the lounge was disappointingly small and closed at 9pm. It probably could only sit 10 tables and we were denied entry as it was full. No other alternative was provided. Staff were also not as friendly and helpful compared to the Marriott...More

Thank kelw0ng
Response from sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel OsakaResponded 3 weeks ago

Dear kelw0ng Thank you very much for choosing the Sheraton Miyako Hotel Osaka as your accommodation in Osaka, and also taking your valuable time to post your feedback after the stay with us. However please allow me to extend my sincere apologies for the disappointment...More

Reviewed December 13, 2017

Sherton Miyako got the nice location but the service need to improve, a Staff named Noa ? 橘? he got very bad attitude when he handle my back to back booking, he was not friendly and even roll his eye when i told him my...More

Thank CliCH05
Response from sheraton_miyako_osak, フロント オフィス マネージャー at Sheraton Miyako Hotel OsakaResponded December 14, 2017

Dear ClitCH05 Thank you very much for choosing the Sheraton Miyako Hotel Osaka as your accommodation in Osaka, and also taking your valuable time to post your feedback after the stay with us. However please allow me to extend my sincerest apologies for the disappointment...More

A TripAdvisor Member
2
Reviewed December 12, 2017 via mobile

It is one of the best stay we had Osaka, at Sheraton Miyako. He Superior room was very spacious that could accommodate three adults and a child. Room is cleaned and tidy after each of our outing. Although the fine dining is good, we choose...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$89 - $335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Business Hotel in Osaka
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$89 - $335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Business Hotel in Osaka
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (738)
Room & Suite (328)
Dining (116)
Pool & Beach (2)
Hotel & Grounds (474)
Bathroom (69)
Business Center & Event Rooms (1)
Questions & Answers
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GChan516
December 12, 2017|
Answer
Response from JeannieBT | Reviewed this property |
You have two choices... 1) Ask for Miss Yumiko Sukoda at front desk (Sheraton Miyako Hotel), she's the most charming and helpful lady, she recommended and signed me up for a 1-day Kyoto tour (I paid 26,300 Yen for a 1-day... More
0
Votes
mintprata
October 18, 2017|
AnswerShow all 4 answers
Response from louis c | Reviewed this property |
Stayed in both and definitely recommend d the small extra fee for the renovated rooms. Didn’t see or hear any renovation so dun worry abt noise. Great property esp if you land at kix
0
Votes
Room Tips
"Double beds are huge."
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"all rooms here are much bigger than the standard room in a typical Japanese hotel"
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"Email them ahead, your ETA, how many persons, ask ahead for an extra bed if you need one, you never know, you..."
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"If traffic is light, just take a taxi to the hotel if arriving at Shin-Osaka Station."
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