ANA Crowne Plaza Osaka

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1-3-1 Dojimahama, Kita-Ku, Osaka 530-0004 Osaka Prefecture
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Traveler (1397)
Room & Suite (657)
Dining (139)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ANA Crowne Plaza Osaka
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 500 hotels in Osaka
Location
Cleanliness
Service
Value
Travelers' Choice
ANA Crowne Plaza Hotel Osaka, located in the center of Osaka. Outing to sightseeing and leisure spots in various parts of Kansai such as Kobe, Kyoto and Nara is also very convenient. English-speaking staff welcome you. Complete Wi-Fi (wireless LAN) throughout. It is available free of charge. We promise to make your stay comfortable and comfortable with full support.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Shuttle bus service
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
24-hour check-in
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
Japanese

Location

Full view
100Great for walkers
Grade: 100 out of 100
2683Restaurantswithin 0.3 miles
226Attractionswithin 0.3 miles
1,681Reviews61Q+A100Room tips
Traveler rating
  • 543
  • 802
  • 248
  • 52
  • 36
Time of year
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  • English
Popular mentions
FlyingDime133 wrote a review Feb 2020
Hounslow, United Kingdom19 contributions20 helpful votes
The room was very small, but i think it is a Japanese thing. The bed was really comfy and the pillows were amazing. Loads of amenities (dental and shaving kit) and coffee/tea included in the room price. Electronic toilet in the bathroom, with the heated seat. Staff is really friendly and always ready to help. 5 different restaurants inside the hotel. Located 10 mins walking from Osaka station, perfect to explore the city or move around.
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Date of stay: February 2020
1 Helpful vote
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Response from ANACP_Osaka, Guest Relations Manager at ANA Crowne Plaza Osaka
Responded Feb 26, 2020
Dear Dime133 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, as well as our hospitality. It's something our staff takes great pride in, so we value your feedback. Look forward to welcoming you at ANA Crowne Plaza Osaka again in the near future. Sincerely,
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funkykiddo wrote a review Feb 2020
London, United Kingdom169 contributions94 helpful votes
I’ve stayed at so many IHG hotels (Platinum and Ambassador) around the world and most of them never disappoints but this hotel is probably going to be a one off stay. Staff were not that friendly at check in (very strange considering most Japanese are very friendly) and the room given on Club floor were very dated and old. The TV is also super old too (imagine the thick version) and the bed is so hard that it almost feels like you’re sleeping on a Futon on the floor. Feels very YMCA. The only great thing about the hotel is the Club Lounge where I spent most of my time here. Lots of food options and great ambience. Oh sauna was lovely too. Nothing else apart from that.
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
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Response from ANACP_Osaka, General Manager at ANA Crowne Plaza Osaka
Responded Feb 25, 2020
Dear funkykiddo Thank you so much for taking the time to post a review on TripAdvisor. I was so sorry to read that we did not meet your expectations during your recent stay, especially during your arrival and your room experience. I would really like to get in touch with you directly to look into your comments further. So I would be really grateful if you could email me on marketing@anacrowneplaza-osaka.jp I look forward to hearing from you and to having the opportunity to win your confidence back in the near future. Warm regards Anne Busfield General Manager
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wildflowerb wrote a review Feb 2020
Adelaide522 contributions192 helpful votes
+1
Really nice hotel in a decent location, walking distance from Umeda and various subways. Easy access to Shinsaibashi,Namba and Dotonburi by a short subway ride. Sits behind a great little district with bars and restaurants (no noise). Staff friendly. Happy with my room. As it was only me, I booked a single room. It had a small double bed). Breakfast was good buffet style, not cheap but standard for this calibre of hotel. Club upgrade worth it if you’re going to be in the hotel for a fair whack of your day or not going out for dinner (I wasn’t one of these people so it had no value to me). To get to airports, they will bus you to the local airport bus stop and you can get the airport limousine from there. Would stay here again.
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Date of stay: December 2019Trip type: Traveled solo
1 Helpful vote
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Response from ANACP_Osaka, Guest Relations Manager at ANA Crowne Plaza Osaka
Responded Feb 9, 2020
Dear Wildflowerb Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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Jillettelg wrote a review Jan 2020
Guam, Mariana Islands13 contributions12 helpful votes
We only stayed two nights and wish we had stayed longer. While our room was a little small for us, the professional and very friendly staff made us regret to have only stayed two nights.Everything was easy and stress free. We arrived not having any concrete plans of what to do so after our morning flight. Once checked in, we decided to get some lunch at the Cafe in the Parc Restaurant. What a delight! The food and the service was great! Rina, our server was a breath of fresh air. She saw me viewing an area map and asked if she could help and was a wealth of information. She was so knowledgeable and poised. She really made an impression on us. So much so that we gave her our contact information if she is ever in town. We had dinner the first night at the MAISON TATERU YOSHINO which earned a Michelin gold star (2020). In the afternoon , we sought out the manager, Kakumotos, with a special request for my husband's birthday. He was so friendly and accommodating and took care of everything even though the restaurant was not open and he clearly had work to do. That evening, the the expert staff made the evening special. The food was fantastic and deserving of a Michelin gold star. Komatsu, our maitrê d was memorable. Not only was he extremely knowledgable and very professional, he was warm and friendly and spoke at least 3 languages! He made the evening truly special. The high caliber of the entire staff was very impressive. This coupled with the delicious and artistically present food and the elegant decor, I would recommend to anyone visiting Osaka to make time for a meal at MAISON TATERU YOSHINO.
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Our room was too small for us but we made do. It was well appointed. Next time I will reserve a...
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Response from ANACP_Osaka, Guest Relations Manager at ANA Crowne Plaza Osaka
Responded Feb 2, 2020
Dear Jillettelg Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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canontnia wrote a review Jan 2020
Canada279 contributions330 helpful votes
Starting with the large modern lobby to the equally large modern rooms and comfy beds, this is an excellent hotel for the travel weary. Our room had a small foyer for your luggage with a pant press and from which you access the sink and a separate bath room with toilet and bathtub/shower. The room itself was one of the largest we encountered in Japan and included a nicely appointed roomy sitting/desk area. We enjoyed the dinner and breakfast buffets in the hotel restaurant which had a variety of excellent foods, including great ice cream and wonderful desserts. The only downside was over $15 (Can) per glass draft beer at the dinner buffet - possibly one of the most expensive draft beer I have paid for. That was a bit of a spoiler. But otherwise I would recommend this hotel without reservation.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from ANACP_Osaka, Guest Relations Manager at ANA Crowne Plaza Osaka
Responded Jan 12, 2020
Dear Canontnia Thank you for taking the time to tell us about your experience at Crowne Plaza OSAKA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing ANA Crowne Plaza , and if I can be of assistance to you, please contact me directly at 06-6347-1112 or gengnan.dong@ihg.com. Sincerely yours, Guest Relations Manager
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PRICE RANGE
CA$197 - CA$366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana crowne plaza osaka hotel osaka, crowne plaza osaka, osaka crowne plaza
LOCATION
JapanKinkiOsaka PrefectureOsakaOsaka Station / Umeda
NUMBER OF ROOMS
476
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Frequently Asked Questions about ANA Crowne Plaza Osaka
Which popular attractions are close to ANA Crowne Plaza Osaka?
Nearby attractions include Festival Hall (0.2 miles), Tsuyunoten Shrine (0.3 miles), and Bank of Japan Osaka Branch Old Building (0.2 miles).
What are some of the property amenities at ANA Crowne Plaza Osaka?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at ANA Crowne Plaza Osaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ANA Crowne Plaza Osaka?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ANA Crowne Plaza Osaka?
Yes, parking is available to guests.
What are some restaurants close to ANA Crowne Plaza Osaka?
Conveniently located restaurants include Shabutei Nishiumeda Branch, Kura Teppanyaki & Sushi, and Originator of Teppanyaki Steak Misono Osaka store.
Are there opportunities to exercise at ANA Crowne Plaza Osaka?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at ANA Crowne Plaza Osaka?
Yes, dry cleaning and laundry service are offered to guests.
Does ANA Crowne Plaza Osaka offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to ANA Crowne Plaza Osaka?
Many travelers enjoy visiting Osaka Castle (1.7 miles), Osaka City Central Hall (0.4 miles), and Osaka Prefectural Nakanoshima Library (0.3 miles).
Does ANA Crowne Plaza Osaka have any great views?
Yes, guests often enjoy the river view available here.