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ANA Crowne Plaza Osaka

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1-3-1 Dojimahama , Kita-ku, Osaka 530-0004, Osaka Prefecture
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ANA Crowne Plaza Osaka
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965 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very convenient hotel in close proximity to Osaka Station. Positives: 1. Location: Can walk from Osaka station to hotel in 10min or there is a hotel shuttle bus from early morning to 9pm. 2. Excellent and friendly service. From entering the door, luggage is taken up to your room, fast check in, no frills 3. Very clean, high standards 4.... More 

Helpful?
Thank travelsurge0n
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear travelsurge0n, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate you taking the time to write feedback. We are delighted that you have found the accommodation comfortable and the service of our staff satisfactory. Your positive review will certainly encourage us to continue improving. We hope to be able to welcome you... More 

Goleta, California
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The ANA Crowne Plaza is well situated in Central Osaka in the Kita-ku ward near the Umeda central train station and not far from the Airport Bus drop off at the Herbis and the New Hanshin Hotel. I still needed to take a taxi for the final 1 km (680 jpy) to the hotel unless I wanted to walk this... More 

Helpful?
Thank TomSulp
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear TomSulp, Thank you very much for staying with us on your recent trip to Osaka. I also appreciate you taking the time to write feedback. I appreciate your patronage and sincerely hope business or pleasure will bring you back to Osaka in the near future. We are all look forward to welcoming you again at ANA Crowne Plaza Osaka.... More 

Ajman, United Arab Emirates
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

hotel location is very good. Osaka is big city, but we didn't face any difficulties to get around from this hotel. Hotel staff are polite, even over-polite, and very helpful. we enjoyed club room facilities and had opportunity to choose different breakfast room every morning. if ever i go back to Osaka (which is my wish), i will stay in... More 

Helpful?
Thank Tille2016
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Tille2016, Thank you for taking the time to share your feedback with us. We are delighted that you have enjoyed your stay here and Osaka sity. Your positive comments will certainly encourage us to continue improving. We value your comments and hope to be able to welcome you back to hotel again in the near future. Guest Experience Manager More 

Herzogenaurach, Germany
Level Contributor
180 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just finished a 2 day stay here! Good solid business hotel, no frills, very friendly staff. The rooms are all pretty much the same, need a refurb, they reminded me of hotel rooms i used to stay in when i first visited Japan 20 years ago. Location is excellent, very lively area of Osaka, right on your doorstep! All in... More 

Helpful?
Thank Brades1966
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Brades1966, Thank you very much for staying with us on your recent trip to Osaka. We also appreciate very much for your time to write feedback. We are sharing your feedback with the managers concerned for further improvement. Thank you very much again for your comments and hope to welcome you back in the near future Guest Experience... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

A nice place to stay. Went there for my honeymoon trip for 4 nights. Beautiful views of Osaka town. Quite city even located in business area. I love the views while u can enjoy the weather from the bridge of Yodoyabashi street. There is a convenience store near to the hotel named Lawson. Its walking distance to subway station and... More 

Helpful?
Thank Zulaikha R
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Zulaikha R, Thank you for choosing ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here, and to know that our hotel were sufficient for your needs. We value your feedback and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Been there for my honeymoon trip to osaka. Hotel location near to subway/train station, very easu to locate as you can see the hotel signage from far away. Check-in was smooth, we arrived early at the hotel so we ask to store our luggage, we come back at night (after finish our osaka trip) for check-in and the luggage already... More 

Helpful?
Thank Ahmad Z
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Ahmad Z, Thank you for choosing ANA Crowne Plaza Osaka. We are delighted that you have enjoyed your stay here, and to know that our service were sufficient for your needs. We value your feedback and it will be our pleasure to share your positive comments with our staff We look forward to welcome you back to our hotel... More 

Level Contributor
149 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 1 night recently. The hotel has an old look and feel, and should be refurbished. That said, it is fairly comfortable. It is in the business district and has a shuttle bus to the train station. A bit odd that all I got for being a member was a bottle of water! I would stay here... More 

Helpful?
Thank dbasha
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest dbasha, Thank you very much for staying at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share it with our staff. We look forward to welcome you back to our hotel again in the near future. Guest Experience... More 

Makati, Philippines
Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the ANA Crowne Plaza Osaka for 4 nights in December 2015. PROs Great location. It is within the Business District and close to subway stations. Free shuttle service to Herbis Osaka and the Osaka Station from 8:45 AM to 9:45 PM with 30 minute intervals. This is very convenient for people who have big luggages. impressive lobby.... More 

Helpful?
1 Thank Sunkissedguy
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Sunkissedguy, Thank you very much for staying with us at ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We are truly delighted that you have enjoyed your stay here and sorry to hear the inconvenience. We are sharing your feedback with the department managers concerned for improvement. We thank you for your comments and hope to... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If you're familiar to Umeda area, this hotel is not bad. You can use the free shuttle bus between Osaka station and the hotel and when you go to Kyoto, you can take Keihan line in Yodoyabashi staion.

Helpful?
Thank 141youngs
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest 141youngs, Thank you very much for staying with us at ANA Crowne Plaza Osaka, a member of InterContinental Hotels Group. We appreciate your time to write the comments very much. We are truly delighted that you have enjoyed your stay here. We really look forward to welcome you back to our hotel again in the near future. Guest... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

1. Our family traveled with 1 year 3 months child and 2 seniors. We stayed at ANA during September 2015 for 6 nights, 2 superior rooms. 2. We requested for baby cot and for connecting room in advance and hotel can provide us as request (we check in on Tuesday night) 3. The room were large and clean, with enough... More 

Helpful?
Thank Panithan S
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Panithan S, Thank you for staying with us at ANA Crowne Plaza Osaka. We are delighted that you have enjoyed your stay here. We value your feedback and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to welcome you back to our... More 

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