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ANA Crowne Plaza Osaka

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ANA Crowne Plaza Osaka
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1,104 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed from 9 to 11 September 2016 in the hotel. The double standard room was small. Shocked to see the room size. Did not conform to Brand standards of a Crown Plaza hotel. The double bed was small and positioned next to the wall. No space to get on/off bed. Unsafe in case of an emergency situation. The bathroom was... More 

Helpful?
2 Thank Anil B
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Anil B, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are sincerely sorry about your disappointment and the inconvenience. We take your valuable feedback seriously and we will review it with the manager concerned for improvement. We sincerely look forward welcoming you again... More 

Porto, Portugal
Level Contributor
261 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here 3 nights in July and I've found the location very good, with lots of places to eat around. The food was good both at the bar and breakfast. The staff was the worst thing, they speak very bad english and they made me pay for a club room (to have the room before 3) and at the... More 

Helpful?
1 Thank Pedritocalheiros
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Pedritocalheiros, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are sincerely sorry about your disappointment and the inconvenience. We take your valuable feedback seriously and we will review it with the manager concerned for improvement. We sincerely look forward welcoming you again in... More 

Washington DC, District of Columbia
Level Contributor
169 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

a decent hotel put smack in the middle of the red-light district. So, there's not a whole lot going on during the day but at night, streets are bustling nearby. Subway lines are a bit of a walk, but it is easy enough to get around from. Rooms are nice, relatively spacious but a little outdated.

Helpful?
1 Thank valzebub
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest valzebub, Thank you very much for staying with us ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We look forward to welcome you back to our hotel again in the near future. Guest Experience Manager More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We enjoyed staying in ANA Crowne Plaza. The room on the 15th floor was very comfy and a view from the window was amazing. The buffet breakfast gave us enough fuel for the whole day. We used a free shuttle bus to/from hotel that was very useful. A special thanks to the guys at the front desks. They were really... More 

Helpful?
1 Thank yshrayman
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest yshrayman, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to welcome... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed two nights at this hotel, it was ok but wouldn't go back. Our room was standard double on 17th floor. It was supposed to be a non smoking room but clearly it used to be one and you can still smell it. The room itself is tiny but clean, bathroom was new but it looked like a toitoi... More 

Helpful?
1 Thank Nowakowa2016
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Nowakowa2016, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are sincerely sorry about your disappointment and the inconvenience. We take your valuable feedback seriously and we will review it with the manager concerned for improvement. We sincerely look forward welcoming you again in... More 

Turin, Italy
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent 3 nights at ANA Crowne Plaza in August 2016 in a Club double room. The room was not on really spacious but reasonably large for two and it was located on the 23rd floor with a nice view of Osaka skyscrapers. Also I assume it was recently renovated as the bathroom was really nice and modern as was... More 

Helpful?
Thank RACMAN
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear RACMAN, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here and the city. We value your feedback and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to welcoming... More 

Jaipur, India
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 9, 2016

The location of the hotel is very good. Our room was spacious and well furnished, having all the usual amenities. The lobby is very large but has limited seating, which can be easily corrected. When I had a small problem in the room, it was a little difficult to make it intelligible in English but once they understood it, it... More 

Helpful?
Thank Ramesh G
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Ramesh G, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We value your feedback very much and it will be our pleasure to share your positive comments with our staff, which we are sure, will be most encouraged. We look forward to... More 

Level Contributor
1 review
3 of 5 stars Reviewed August 7, 2016 via mobile

Staff: Good Location: it's not exactly right on top of a station but there's a free shuttle bus to JR Osaka Station every 30 minutes. Room#1102: In need of refurbishing but everything was Functional. The shower water pressure was fine, the tv works, and the beds were comfortable. *Just a note about the side of the hotel that my room... More 

Helpful?
Thank Darrell D
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Darrell D, Thank you very much for staying with us ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here and sorry for the inconvenience. We look forward to welcome you back to our hotel again in the near future. Guest Experience Manager More 

Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 3, 2016

Crowne Plaza Hotel with ANA in the centre of the City of Osaka. Alongside central river near City hall, near by Kita-Shinchi amusement area. Running the walk path of the Nakanoshima island enjoying greens, singing birds, waters.

Helpful?
Thank 117yasuyukik
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest 117yasuyukik, Thank you very much for staying with us ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. We look forward to welcome you back to our hotel again in the near future. Guest Experience Manager More 

Casteau, Belgique
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 30, 2016

Conveniently situated in modern Osaka, 5 minutes on foot from a subway station, the hotel offers large enough rooms (which is not always the case in Japan). One negative point though: we had just landed in Japan after an obviously long flight from Belgium, an additional 1 hour shuttle ride from the airport, and finally a taxi and we arrived... More 

Helpful?
Thank Xtine02
concie6130, Guest Relations Manager at ANA Crowne Plaza Osaka, responded to this review

Dear Guest Xtine02, Thank you very much for staying with us at ANA Crowne Plaza Osaka. We also appreciate your time to write the comments. We are sincerely sorry about your disappointment and the inconvenience. We take your valuable feedback seriously and we will review it with the manager concerned for improvement. We sincerely look forward welcoming you again in... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Dojima
Dojima
Cuisines: Japanese
Cafe in the Park
Cafe in the Park
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
ANA HOTEL OSAKA made a brand new start as ANA CROWNE PLAZA OSAKA on 1st October 2008.ANA Crowne Plaza Osaka is located in the central of Osaka, known as a city of water, and is overlooking Dojima river. Very convenient for visiting both on business and entertainment purposes. Yodoyabashi is one of the leading streets for office buildings and Kitashinshi is one of the best places for socializing. Our location is indeed a great base for discovering and exploring Kobe, Nara and other Kansai regions.With our utmost confidence, our luxurious and specious guest rooms consist of four categories: Suite rooms on 24th floor, Club rooms on 22nd and 23rd floors, Upper rooms from 19th throughout 21st floors, and Regular rooms from 7th throughout 18th floors. All guest rooms are based on quality bed linen, luxury duvet sets and complimentary high speed internet access. Newly appointed executive Club Floors in summer 2008, all club rooms are accessed with room card keys for upgraded security. Breakfast, afternoon tea, and cocktail time could be spend exclusively at Club Lounge during a stay along with a privilege as business support. ... more   less 

Additional Information about ANA Crowne Plaza Osaka

Address: 1-3-1 Dojimahama , Kita-ku, Osaka 530-0004, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $161 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Osaka 4*
Number of rooms: 478
Reservation Options:
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Also Known As:
Ana Crowne Plaza Osaka Hotel Osaka
Crowne Plaza Osaka
Osaka Crowne Plaza
Hotel Style:
#11 Spa Hotel in Osaka
#17 Business Hotel in Osaka
#19 Luxury Hotel in Osaka
#28 Romantic Hotel in Osaka
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