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HOTEL MYSTAYS Shin Osaka Conference Center

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HOTEL MYSTAYS Shin Osaka Conference Center
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396 Reviews from our TripAdvisor Community

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Showing 131: English reviews
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Tampa, Florida
Reviewed 2 weeks ago

My wife and I stayed at this hotel for two nights in January 2016. Overall the hotel is in great condition and the stay was pleseant. Check in was simple and the staff were friendly. I would stay here again if I were in Osaka. Room: Tiny. Even by Japanese standards the rooms here are tiny. We were in the...

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Helpful?
Thank Stephen Y
shin0saka, front desk:KAKUTANI at HOTEL MYSTAYS Shin Osaka Conference Center, responded to this review

Thank you for staying at our hotel. Firstly,we are very happy that you felt happy to stay here. Thank you vrey much. However we are afraid of the room and bathroom size. We really recomend you breakfast here if you have a chance. Thank you for writting your comment. We hope to see you again.

Bangkok, Thailand
Reviewed January 22, 2017 via mobile

Hospitality is most impressive. Convenient to travel around. Very friendly. All staffs make us feel at ease during our 3rd Anniversary in Japan. It is located near Shin-Osaka Station. At this station, we can travel around Osaka, take shinkansen to any other cities.

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Helpful?
Thank Atituch
Management response:

Thank you for staying at our hotel. And congratulations on your 3 anniversary. We are pleased to have you use our hotel for your anniversary. Moreover, you liked not only access but also our staff in our hotel. We are very happy abput that. Thank you for your comment and we hope to see you again.

Reviewed January 13, 2017 via mobile

Firstly, our micro-bathroom often smelt of cigarette smoke, which was odd, considering it was a non-smoking room. No amount of 'room freshener' could fix this. Very disappointing and a little disgusting. Not to mention I could only just fit under the shower and I'm a fairly small person (5ft8). Secondly, the size and layout of the room make it a...

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Helpful?
Thank Christian L
Management response:

Dear Guest, Thank you for choosing Hotel Mystays Shin Osaka Conference Center and providing your insightful review on our property. We do apologize that smell, as well as every aspects of the guest room did not meet expectations, but we truly appreciate your feedback as this is the only way we can continuously improve the service we aim to provide....

Reviewed January 12, 2017

The location is Ok, about 10 mins walk from Shin-Osaka station. The hotel is clean and the staff is friendly. However, the room is very small - smallest room ever. I've visited Japan for 8 times and this hotel room is the smallest ever. It has no space to open the luggage. My family thought this is the first time...

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Helpful?
Thank Pakvilai S
Management response:

Dear Guest, Thank you for letting us learn your impressions after staying at Hotel Mystays Shin Osaka Conference Center. I feel sorry to read your comments on your disappointment while staying with us and please accept my most sincere apologies for not having fulfilled your expectations. We treat your feedback with care and attention and aim to provide all guests...

london
Reviewed January 8, 2017 via mobile

We normally stay at a different hotel when visiting Osaka but due to late booking, we had no choice but to stay here. It was the only available hotel close to Shin-osaka station. We travel with kid and senior so logistics is key. The room was very small even for Japanese standards (though we already knew that in advance) and...

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Helpful?
Thank SNCTM
Management response:

Dear guest Thank you for e-mail. Please accept our sincere apology, regarding the situation that has caused great deal of discomfort and inconvenience to you. Our hotel staff work hard and do pay close attention to make sure you stayed comfortable in the rooms and cleaned properly. However, this time it was not up to the standard to provide comfortable...

Hong Kong, China
Reviewed December 31, 2016

The staffs are helpful and polite. The room is clean and comfortable although it is small. Its very near the train station. Near the hotel it has different kinds of restaurant.Its has Japanese foods, delicious noodles and supermarket.

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Helpful?
Thank claraykyam
Management response:

Thank you for staying at our hotel. We are very happy that you felt confortable while your staying and had positives to our staffs as well. Thank you for your comment and we hope to see you again.

Barcelona, Spain
Reviewed December 26, 2016 via mobile

The location was quite good, close to the Shin Osaka Station, but a bit far from the shopping zone. Although it was easy to arrive and quite well located. The problem that we saw was that the room was extremely small if you carry one luggage, if you have two much worse. The facilities of the room are very good,...

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Helpful?
Thank Sweet-Dawn
Management response:

Thank you for staying at our hotel. We are fraid that you felt unconfortable to your room size. Our hotel was built for business people originally so it might be samll for the guests who have big stuffs. On the other hand, we are happy to hear positives. Thank you for your comment and we hope to see you again.

Singapore
Reviewed December 26, 2016

We had stayed here 2 years back but it was under the Chisun brand. So quite coincident that it has been rebranded under Mystay this time when we booked it.. The location was just a few blocks, 7 minute walk from Shin-Osaka Metro and slightly further from JR station. The Hotel has undergone massive renovation and the looks nicer. But...

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Helpful?
Thank J&S_Singapore
Management response:

Thank you for staying at our hotel. We are fraid that you felt unconfortable to your room size. Our hotel was built for business people originally so it might be samll for the guests who have big stuffs. We appreciate you spending your time writing to us. We sincerely hope to welcome you again at our hotel.

Melbourne, Australia
Reviewed December 21, 2016

It is a good location with local amenities around, staff were very pleasant to deal with and offered help when needed. It is great if you want to stay close to Shin Osaka station (access for shikansen) and only a few stops away from Dontonbori which is where you have to go when in Osaka. Keep in mind though expect...

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Helpful?
1Thank Ben T
Management response:

Thank you for staying at our hotel. We are afraid that you feel unconfortable to your room size. On the other hand, we are happy to hear good comment and it seems to be satisfied while you staying. If so, we are very happy. Thank you for your comment and we hope to see you again. Wish your merry christmas...

Singapore, Singapore
Reviewed December 20, 2016 via mobile

I know the room was small but I did not know it was very small. Im small asian but still too small for me. No space to move. Even with small luggage cannot make room to open it you need to use the bed (no cabinet). The toilet is incredibly small, not for europeans/Americans. I have travelled all around Japan,...

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Helpful?
1Thank I_Love_MMs
Management response:

Thank you for stating at our hotel. We are afraid that you felt unconfortable to the room size you stayed. Our hotel was built for bussiness travelars berfore renovating so it might be small for the guests with big stuffs. On the other hand, we are happy that you have positive comments for us. We will try to make our...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about HOTEL MYSTAYS Shin Osaka Conference Center

Address: 6-2-19 Nishi Nakajima, Yodogawa-ku, Osaka 532-0011, Osaka Prefecture (Formerly Hotel Shinosaka Conference Center)
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shin Osaka / North Area
Price Range: $49 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Shin Osaka Conference Center 3*
Number of rooms: 399
Reservation Options:
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Also Known As:
Chisun Hotel Shin Osaka
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Questions & Answers

Here's what travelers have asked, with answers from HOTEL MYSTAYS Shin Osaka Conference Center staff and other travelers.
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Questions? Get answers from HOTEL MYSTAYS Shin Osaka Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unless your travel by yourself and has no luggage, you'd better find other hotels.”
 of 5 bubbles pakvilais, Jan 12, 2017 | Read review
“Higer floors have good view”
 of 5 bubbles claraykyam, Dec 31, 2016 | Read review
“higher levels if possible”
 of 5 bubbles J&S_Singapore, Dec 26, 2016 | Read review
“Choose a room with the largest bed”
 of 5 bubbles Dr_Sani, Oct 26, 2016 | Read review
“Take the Central Exit - if you look up and to the right you should see the blue mystays sign. Alternatively from the subway take exit 7”
 of 5 bubbles AHV, Oct 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question