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2-5-25 Umeda, Kita-ku, Osaka 530-0001 Osaka Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (996)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 01/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Osaka
Updated 01/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 496 hotels in Osaka
Location
Cleanliness
Service
Value
Pass through the Gateway of Western Japan and marvel at ancient traditions that punctuate the ultra-modern landscape around The Ritz-Carlton, Osaka. Standing out in a vibrant city, our elegant 5-star hotel in Osaka, Japan presents a premier downtown setting situated in the heart of the prestigious Nishi-Umeda business and shopping district, close to the treasured cultural heart. A wide range of amenities and services contribute to a memorable experience, including: •291 guest rooms including 18 Executive Suites, 63 Club rooms, 2 Japanese Suites and 2 Ritz-Carlton Suites •The Club Level, featuring additional bespoke services and locally-inspired amenities in the Club Lounge •More than 26,490 square feet (2,461 square meters) of meeting and conference space •Six fine dining restaurants & bar •Luxury Spa & Fitness •Personalized Weddings
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Strollers
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Charming
Languages Spoken
English, French, Chinese, German and 4 more
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
1120Restaurantswithin 0.3 miles
63Attractionswithin 0.3 miles
2497Reviews49Q+A100Room tips
Traveler rating
  • 1,715
  • 525
  • 151
  • 59
  • 47
Time of year
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  • English
Popular mentions
Eleanor wrote a review Aug 2021
7 contributions1 helpful vote
Special afternoon treat with a friend. Delicious scones, savouries, and mini desserts beautifully presented on Wedgwood crockery by attentive staff who all spoke great English. At 6900 yen it is an affordable treat for a special day. The menu is in English and Japanese. We enjoyed mini muffins with whisky-infused beef, salad, savoury jelly, plain and orange scones with clotted cream and home-made raspberry jam, mini desserts: cheesecake, apple pie, chocolate and lemon ganache, and a pot of tea in its own pretty Wedgwood teapot. There was a choice of tea and also a nonalcoholic tea cocktail on arrival. Would really recommend for a luxurious afternoon out. In these uncertain times, the hygiene, social distancing, screens and layout of the dining room were very reassuring. Smart loos, too! An affordable afternoon of luxury.
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Date of stay: August 2021Trip type: Traveled with friends
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Response from Quality RCOsaka, その他 at The Ritz-Carlton, Osaka
Responded Aug 22, 2021
Dear Eleanor, Thank you for taking your precious time to share your recent experience at The Ritz-Carlton, Osaka. It is great to hear that you enjoyed our Afternoon Tea at The Lobby Lounge and we appreciate your valuable comment on our hygiene and food quality. I've shared your comment with our ladies and gentlemen. I hope you will come back again in the near future. Once again, thank you for your valuable feedback, and please receive our very best regards. Miki Sato Director of Quality The Ritz-Carlton, Osaka
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Chaty wrote a review Jun 2021
4 contributions
It was my first stay in here and I was so satisfied with great staffs' hospitalities and nice room. I will definitely come back again. 今回が初めてのリッツカールトン滞在だったのですが、素晴らしいスタッフの対応と素敵な部屋に満足しました。 また必ずお伺いしたいと思っています。
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Quality RCOsaka, その他 at The Ritz-Carlton, Osaka
Responded Jun 29, 2021
Chaty様 この度はザ・リッツ・カールトン大阪をご利用いただきまして誠にありがとうございます。 また貴重なお時間を割いて感想をお寄せ下さいましたことに重ねて御礼申し上げます。 Chaty様には「素晴らしいスタッフの対応と素敵な部屋に満足しました」とのお言葉を頂き、大変嬉しく光栄に存じております。 このようなお言葉はスタッフにとりまして何よりの喜びであり励みとなります。ありがとうございます。 頂きましたお褒めの言葉に恥じぬよう、更なるサービス向上に努めて参る所存でございます。 Chaty様がまたザ・リッツ・カールトン大阪へお帰り頂けます日を紳士淑女一同心よりお待ち申し上げております。 ザ・リッツ・カールトン大阪 ディレクターオブクオリティ 佐藤 美季
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Rooibos tea wrote a review May 2021
1 contribution
The Ritz Carlton Osaka is indeed one of the Best hotel I could say for sure that we ever stayed. From the arrival though the departure, we received a very Warm Welcome with huge smile. The room was very classical and sophisticated and it was spotlessly clean with beautiful Osaka view. We had a chance to experience at diner at Tempura By Hanagatami. All the dishes were delicate and beautifully presented. They were delicious. The Club Lounge had an amazing Osaka view and relaxed atmosphere with fabulous non alcohol drinks. I would definitely recommend the Ritz Carlton Osaka to all of who are looking to stay in Osaka. Lastly but the most importantly, thank you very much to all the staffs; Mark San , Kurumatani san, Fukana san, Kunishi san and other staffs whom I’m sorry that I do not have names to say but thank you very much for making the stay the most memorable one.
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Date of stay: May 2021Trip type: Traveled with family
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Response from RCOsaka Quality, Other at The Ritz-Carlton, Osaka
Responded May 3, 2021
Dear Rooibos tea, Thank you for taking your precious time to share your recent experience at The Ritz-Carlton, Osaka. It is great to hear that you enjoyed your stay with us and we appreciate your valuable comment on our service and food quality. I've shared your comment with our ladies and gentlemen. I hope you will come back to stay with us again in near future. Once again, thank you for your valuable feedback, and please receive our very best regards. Miki Sato Director of Quality The Ritz-Carlton, Osaka
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Carlos C wrote a review Mar 2020
Akasaka, Japan10 contributions22 helpful votes
The Ritz in Osaka is situated in a very visitor-friendly location, especially as we only had an overnight to explore the city. The staff was very warm and inviting, and the corner room was a restful oasis after a busy day. Highly recommend!
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Date of stay: February 2020
3 Helpful votes
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Ken Ip wrote a review Mar 2020
Singapore, Singapore79 contributions59 helpful votes
This was the first Ritz Carlton hotel I had ever stayed in. Since then I have also stayed in the Ritz Carlton in Singapore and Tokyo. But my first time in a Ritz Carlton was such a wonderful experience. I was impressed by its luxury and room size. I had a corner room on a high floor with a great view of Osaka city below. I just loved the desk at the glass corner of the room. And the bathroom was so big. The hotel is near Osaka Station in the north part of the city. It is connected to the train station by a long tunnel so you can avoid street traffic and walk underground all the way to the hotel. However, I would recommend taking the limousine bus from the airport which drops you off right at the front entrance of the hotel. Around Osaka Station in the north part of the city are several shopping malls, department stores and shopping street all within easy walking distance. There is also Namba in the south part of the city. You can take the train or subway from Osaka to Namba. Namba has many shops, department stores and restaurants. It's definitely a must go area. Ritz Carlton is of course not cheap but the level of luxury is so much higher. Give it a try especially on a special occasion.
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Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: May 2019
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3 Helpful votes
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PRICE RANGE
$412 - $658 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton osaka hotel osaka, osaka ritz carlton, ritz osaka
LOCATION
JapanKinkiOsaka PrefectureOsakaOsaka Station / Umeda
NUMBER OF ROOMS
291
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Frequently Asked Questions about The Ritz-Carlton, Osaka
Which popular attractions are close to The Ritz-Carlton, Osaka?
Nearby attractions include Osaka Shiki Theater (0.2 miles), Herbis Plaza / Herbis Plaza Ent (0.2 miles), and Hilton Plaza Osaka East/West (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Osaka?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Osaka?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Osaka?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Osaka?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, Osaka?
Conveniently located restaurants include La Baie, Shabutei Nishiumeda Branch, and Splendido.
Are there opportunities to exercise at The Ritz-Carlton, Osaka?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Osaka?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Osaka offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Osaka?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Japanese, and Vietnamese.
Are there any historical sites close to The Ritz-Carlton, Osaka?
Many travelers enjoy visiting Osaka Castle (2.1 miles), Osaka City Central Hall (0.8 miles), and Osaka Prefectural Nakanoshima Library (0.7 miles).