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The Ritz-Carlton, Osaka

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$365*
$232*
Great Deal
$297*
$295*
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The Ritz-Carlton, Osaka
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1,652 Reviews from our TripAdvisor Community

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Showing 584: English reviews
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Chessington, United Kingdom
Reviewed yesterday NEW

We were shown to the lounge and given a welcome drink and afternoon tea whilst we waited for our room to be ready. Room 3310 was a large corner room, nicely decorated in neutrals and blues. There was a large bathroom with two sinks, bath, separate shower, Toto WC. In the room there was a desk, large tv, fridge-type minibar,...

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Helpful?
Thank PotterMoose
Calgary, Canada
Reviewed 2 days ago NEW

We stayed here during our first time visiting Osaka. The hotel was beautiful, and the service was outstanding. We even met the hotel manager in a nearby cocktail bar, and the next day he had a surprise waiting in our room for us! Talk about making someone feel special! Most comfortable bed during our entire 17 days in 5 cities...

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Thank lfaithfull
Reviewed 5 days ago NEWvia mobile

This hotel is amazing!! Perfect rooms, perfect location and service. The view from our room is amazing and the room is more than perfect! I really recommend this hotel, specially for couples, we are in our honeymoon and they are made everything special and perfect.

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Thank Ines F
Los Angeles, California
Reviewed 1 week ago via mobile

Stayed one night at the Ritz Carlton on business, and would not stay again. The attention to detail is lost in dated decor (orchids run amok in the lobby) as well as service unfit for the price. Left my dress shoes outside for overnight shining. They totally missed my shoes altogether. Club level breakfast was disappointing in its limited breadth...

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Helpful?
Thank ladodgerone
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear ladodgerone, Thank you for taking your time to share feedback after you recent stay and please allow me to apologize for your disappointing experience. As we near the completion of our bedroom renovation project we are pleased that future guests will enjoy our newly renovated bedrooms and Club Lounge. I would be pleased to personally look after your stay...

Pittsburgh, PA
Reviewed 1 week ago

The Ritz is a large hotel with lovely rooms and great views. While the our room was not enormous, the décor was very nice with ample closet space very comfortable bed and large marble bathroom. Our city view was stunning. Breakfast was a huge buffet of both western and Japanese foods. Compared to the other Japanese hotels we stayed in...

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Thank napoli96
Reviewed 1 week ago via mobile

Had a good experience about Osaka Ritz. This hotel is very nice and wonderful.extualy 2 nights me and my friends stay this hotel, everything okay, buffet breakfast ,room, Lobby pool side and Gym. Especially hotel staff very friendly and helpfuly. Every time smile and laughing and speaking... Tq lot...

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Helpful?
Thank CHIA906
Portland, Oregon
Reviewed 1 week ago via mobile

I've stayed at Ritz Carlton before but I never have been that impressed. The staff are wonderful, always. I am always well taken care of but I see the cracks of what goes on behind the facade. The restaurant Splendido for the morning brunch was both days very disorganized and disappointing. The food is lacking , the table service is...

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Helpful?
Thank Randall97222
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear Randall97222, Thank you for choosing to return to The Ritz-Carlton, Osaka and also for taking the time leave a review. I would like to express my most sincere apology for the issues you detailed that left you underwhelmed after your recent stay. It is always our aim to ensure our guests receive very warm service and genuine care though...

Christchurch, New Zealand
Reviewed 2 weeks ago

My husband and I recently stayed here and enjoyed 5 nights of sheer luxury and impeccable service. From the outside the Ritz Carlton looks like any other skyscraper in the vicinity but step inside and you feel like you are in another world. The decor is very much "olde world" charm with lots of wood panelling, marble and beautiful paintings....

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Thank Michelle C
Chicago, Illinois
Reviewed 2 weeks ago

Ritz good service, extra pleased with laundry service.. you close come back wrapped in tissue and better than when purchased new. Bar had great live music, Italian resturant is solid. Looks to be the best hotel in the area, mostly business.

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Helpful?
Thank 159coombs
Kevin S, Director of Rooms at The Ritz-Carlton, Osaka, responded to this review

Dear 159coombs: Thank you for your review following your recent stay at The Ritz-Carlton, Osaka. I am glad to hear that you enjoyed the laundry service and food & beverage offerings. However, if there was any encounter where your experience was less than perfect, please do not hesitate to contact me at the hotel directly to share further. Once again,...

Sydney
Reviewed 2 weeks ago via mobile

My husband and I spent a night of luxury at the Ritz Carlton. What a lovely team of people who took such wonderful care of us. From luxurious soft towels and beds, to a breakfast that surpassed all others on our trip...it was 5 star all the way. The building is a strange shape and a bit of a maze...but...

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Helpful?
Thank AussieCanadian
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
Explore Japanese culture, history and modern delights at one of the premier Osaka hotels. Just a short drive from the historic cities of Kyoto and Nara, The Ritz-Carlton, Osaka is located in the prestigious business and shopping district of Nishi-Umeda , where guests can indulge in boutique shopping, sophisticated dining and the ancient sights of the city. Featuring the look and feel of 18th century English nobleman's Georgian home, this distinctive Osaka hotel features a 450-piece art and antique collection, a fitness center, elegant event space and one of the largest guest rooms in Japan. •292 Guest rooms including 18 Executive Suites, 64 Ritz-Carlton Club rooms and suites, two Japanese Suites and two Ritz-Carlton Suites •La Baie - Light, creative, contemporary and traditional French delicacies •More than 26,490 square feet (2,461 square meters) of meeting and conference space ... more   less 

Additional Information about The Ritz-Carlton, Osaka

Address: 2-5-25 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $296 - $781 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Osaka 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Ritz-Carlton Osaka Hotel Osaka
Osaka Ritz Carlton
Ritz Osaka
Hotel Style:
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#5 Luxury Hotel in Osaka
#5 Romantic Hotel in Osaka
#5 Family Hotel in Osaka
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Osaka staff and other travelers.
22 questions
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Questions? Get answers from The Ritz-Carlton, Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fantastic views from corner rooms”
W3869LFmichellec, 2 weeks ago | Read review
“I suppose all rooms thrive.”
BrazilMaria, 3 weeks ago | Read review
“Dont know but the suites are wonderful with good views.”
helenwChicago, 3 weeks ago | Read review
“The suites are lovely.”
patriciad998, 4 weeks ago | Read review
“Choose the Executive Suite. Ask for rooms on the highest possible floors. Ask for newly renovated rooms.”
BTTMumbai, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Ctrip.com
$232* /night
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RitzCarlton.com$297
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*Disclaimer
Prices are for 1 room, 2 adults
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