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The Ritz-Carlton, Osaka

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The Ritz-Carlton, Osaka
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1,415 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Was staying at the Ritz for a friends birthday and definitely worth the splurge! We were staying in the deluxe corner room that had stunning views of the city. The beds were incredibly comfortable and the big bath was perfect to relax after climbing Mt Fuji - it was just what we needed. Staff were incredibly helpful and more than... More 

Helpful?
Thank laurell201621
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear Laurell201621, Thank you for taking the time to post your review of The Ritz-Carlton, Osaka following your recent stay. We are delighted you and your friends enjoyed the birthday celebrations and felt it was 'definately worth it'! Congratulations for climbing Mt Fuji! Next time please try our Chocolate Afternoon Tea Buffet in Splendido Restaurant to help replace lost calories.... More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I chose Osaka Ritz for my mother's 80th birthday celebration last May. We did not know it at the time, but our stay was just a few month before a major renovation. Although the facility was clean and the interior beautiful, the decor definitely needed updating. We however, had a most memorable time enjoying the best service... More 

Helpful?
Thank Kyoung P
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear Kyoung P, Thank you for taking the time to post details about your celebratory stay with us. We are delighted you enjoyed the hotel and the genuine care and attention received from our Ladies & Gentlemen. Thank you for recognising the stars of the show for you in Saio-san, Ogushi-san as they are so pleased to have made your... More 

Phuket, Thailand
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

True to its tagline, Ritz Carlton Osaka service is par excellence. The attention to details and anticipating guest needs is evident from the minute you enter the hotel. The hotel's location is also central and close to JR Osaka Train station. Ask for Junka Noda-san, staff from Front Desk, she is very helpful.

Helpful?
Thank Darth_Vader10121968
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear Darth_Vader10121968, It is wonderful to see our company Motto as your subject line on a TripAdvisor post - thank you! We certainly appreciate you taking the time to share these details with other travellers and recognising the service you recieved from Noda-san. Looking forward to welcoming you back to Osaka. Yours sincerely, Rory Slater Hotel Manager More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed at this hotel for business + vacation this past week and it was the best hotel experience we ever had! I want to give a shout out especially to Ms Kayoko Tsukasa who had gone above and beyond to make our family visit and stay so wonderful! We are very thankful for her awesome hospitality... More 

Helpful?
Thank AngelinLT
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear 250angelinl, We are delighted you and your family had such a great experience. It is wonderful to learn it was your 'best hotel experience' ever as this feedback truly motivates all our Ladies & Gentlemen. Thank you for taking the time to post these details on TripAdvisor and recognise the efforts made by Tsukasa-san. Looking forward to welcoming you... More 

Philadelphia, PA
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great hotel in the Ritz Carlton tradition of fine accommodations and impeccable service. English speaking employees all went above and beyond. Location is adjoins a high end shopping mall and 1 block away from the train station. My room was comfortable and well appointed. Extremely comfortable bed. Crisp, fresh white linens. Great bathroom with the no-fog shaving/makeup mirrors (see... More 

Helpful?
Thank Martin T
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear Martin T, We are thrilled to know you had a great stay and thank you for sharing details of the impeccable service and extremely comfortable bed. The views are certainly one of the highlights shared by many on TripAdvisor and with our Club floors it is simply the best! Next time please do try one of our restaurants to... More 

Nishinomiya, Japan
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for a Wedding Anniversary. We enjoyed the service here and a great meal in the hotel restaurant. A little bit expensive but I guess it is expected at this level of hotel. The room could have been a little bigger but the bed and furniture in the room was great! I find that staying... More 

Helpful?
Thank badgerbob77
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear badgerbob77, Congratualtions on your Anniversary and thank you for sharing details with other travellers on TripAdvsior. We are so pleased you enjoyed the room, restaurants and the service from our Ladies & Gentlemen. Why wait for your next anniversary to return? Looking forward to welcoming you back to The Ritz-Carlton, Osaka soon! Yours sincerely, Rory Slater Hotel Manager More 

White Rock, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This was a good hotel. Close to the train station and away from hectic streets. Staff were very attentive BUT prices were ridiculous for hotel amenities. We have stayed at many 5 star hotels but this one was crazy silly expensive. Having a light meal (few peices of sushi) was well over $150 Canadian so we didn't enjoy that. Breakfast... More 

Helpful?
Thank TravellingHulk
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear TravellingHulk, Thank you for taking the time to post details about your stay with us. We are pleased you found our Ladies & Gentlemen to be very attentive in the service we provided. At the same time we are sorry you did not find your restaurant experience to be of good value. We remain focused on delivering first rate... More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

When I arrived the hotel, I had to tell the bell boy that I had a luggage at the back of the taxi. Otherwise the taxi driver would drive away. For dinner, I went into the bar to have a quick meal. Nobody served me whenI walked in. Only when I left and then somebody came out. I ordered a... More 

Helpful?
Thank Rachel T
Chris C, General Manager at The Ritz-Carlton, Osaka, responded to this review

Dear Rachel T. Thank you very much for sharing your experience with us. It is very disappointing to learn about the defects you experienced as a guest in our hotel. Please know that I do very much care and would appreciate the opportunity to learn more about the extremely poor experience you had. I am checking with our team; however... More 

Coral Springs, FL
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The character of the Ritz experience is alive and well in Osaka. We stayed only one night. Property is rich in nature throughout. Had a corner room which was large and spacious with large hallway, bath w tub, shower and dual sinks. Had large desk area and cool utilities we don't see in western hotels like a button to open... More 

Helpful?
Thank PMB57
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear PMB57, Thank you for taking the time to post details about your stay with us. We are delighted you enjoyed the hotel and the eletrically controlled drapes! Looking forward to welcoming you back to The Ritz-Carlton, Osaka! Yours sincerely, Rory Slater Hotel Manager More 

Taiwan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect location near JR Osaka station , M16 Umeda station and kintetsu railroad , you can go anywhere in kansai easily. The room , Club lounge , restaurant was the best than other hotel I ever stay. Especially the service really touch our heart. It is the best hotel in Osaka, we definitely will come back again.

Helpful?
Thank yuchu0122
Rory S, Manager at The Ritz-Carlton, Osaka, responded to this review

Dear Yuchu0122, We are delighted you enjoyed your recent stay and found our service to be warm and friendly. Thank you for sharing with other travellers on TripAdvisor. We look forward to welcoming you back again soon, Yours sincerely, Rory Slater Hotel Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Explore Japanese culture, history and modern delights at one of the premier Osaka hotels. Just a short drive from the historic cities of Kyoto and Nara, The Ritz-Carlton, Osaka is located in the prestigious business and shopping district of Nishi-Umeda , where guests can indulge in boutique shopping, sophisticated dining and the ancient sights of the city. Featuring the look and feel of 18th century English nobleman's Georgian home, this distinctive Osaka hotel features a 450-piece art and antique collection, a fitness center, elegant event space and one of the largest guest rooms in Japan. •292 Guest rooms including 18 Executive Suites, 64 Ritz-Carlton Club rooms and suites, two Japanese Suites and two Ritz-Carlton Suites •Michelin Star awarded restaurant: La Baie •More than 26,490 square feet (2,461 square meters) of meeting and conference space ... more   less 

Additional Information about The Ritz-Carlton, Osaka

Address: 2-5-25 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $319 - $892 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Osaka 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Ritz-Carlton Osaka Hotel Osaka
Osaka Ritz Carlton
Ritz Osaka
Hotel Style:
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#5 Luxury Hotel in Osaka
#5 Family Hotel in Osaka
#5 Romantic Hotel in Osaka
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