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The Westin Osaka

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972 Reviews from our TripAdvisor Community

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Showing 341: English reviews
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay at the Westin Osaka. The location was perfect and the hotel shuttle made getting to the train station simple. The staff were so helpful with making restaurant reservations. The rooms are beautiful, and we slept very well. I would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank Autumn D
Chicago, Illinois
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I chose the hotel because I wanted western lodging after the flight from the US and was looking for something near Umeda station. The hotel rooms were reasonably priced for a large western style hotel. While this is somewhat near the train station, it is a hike (through a long tunnel under a construction site) and it is an even... More 

Helpful?
Thank JWm65
Manila, Philippines
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Westin Osaka has great service and above average rooms. Those were the 2 highlights of my stay: -service was great end to end, from the moment you arrive to the moment you check-out, well trained staff -room was great, try to make sure you get assigned the single king size bed though, had to settle for 2 beds even... More 

Helpful?
Thank migidj11
Taipei
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

SPG chain in general is stable and no surprised. That is exactly what business persons need. When I travel, I trust what SPG provides and it always lets me feel like home no matter where I go. It is indeed excellent.

Review collected in partnership with this hotel

Helpful?
1 Thank ed308g
Newmarket, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is an excellent hotel, convenient for Osaka train station, with courtesy bus running several times an hour or an easy walk. Rooms are excellent and very quiet. However it is expensive if you have to buy breakfast (approx. 28USD per person) drinks are expensive, and you have to pay to use the Gym or pool.

Helpful?
Thank Tracey T
Hong Kong
1 review
1 of 5 stars Reviewed 1 week ago

I feel very disappointed and desperate of the reply from your Westin Osaka room reservation assistant chief. I booked the hotel 4 months back but she just contacted me saying it's out of electricity 2 weeks prior our check-in date. The worse thing is she didn't think any mitigation plan for the Loyalty SPG member like us ... just saying... More 

Helpful?
Thank garyhch
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

We are very pleased with this hotel. I have consistently recommended, almost insisted, that my friends and their spouses stay with me in Westin Osaka and on all occasions, they are satisfied and have even come back here on their own. We visit Osaka, Kyoto and Kobe often but each time we use Westin Osaka as our base hotel. Its... More 

Review collected in partnership with this hotel

Helpful?
Thank vkhloh
california
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

While the service was impeccable, we were shocked to have to pay $21 US dollars per person every time we wanted to swim and $16 pp to use the gym each time. To make matters worse the pool enclosure was so suffocatingly hot that we could not relax and rest in the chairs.

Helpful?
1 Thank dlpa2000
Singapore, Singapore
Level Contributor
82 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel rooms are luxurious and large. Recommend to visit the Shin Umeda City with its amazing architecture, which is next to the hotel. A negative is that the hotel is not located directly next to the train station, though it does have a regular shuttle bust to the train station. Outside the hotel is a play ground, fun for the... More 

Helpful?
Thank Terence1974_12
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is older compared to those around Osaka station. But it is a typical Starwood Westin Hotel. The service level is good. The only unfortunate incident was someone smoking on the non smoking floor. It is a pity that the service manager did not manage to find the culprit.

Helpful?
Thank Jason C
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $205 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#7 Spa Hotel in Osaka
#13 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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