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Swissotel Nankai Osaka

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Swissotel Nankai Osaka
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3,042 Reviews from our TripAdvisor Community

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Showing 1,942: English reviews
Durham, United Kingdom
Reviewed October 12, 2014

Pretty much faultless, great staff, great room, great views, great location, great breakfast, great gym. If I am ever in Osaka again, this is where I am staying, the best hotel we have stayed in on our tour.

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Helpful?
Thank JohnR888
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear JohnR888, Thank you very much for staying at Swissôtel Nankai Osaka and sharing your fantastic experience on Trip Advisor. We are very happy to learn that you enjoyed your stay at our hotel thoroughly from our staff handling, guest room, breakfast offerings, gym facilities to the location! Since guest's satisfaction is always our top priority, we are glad to...

Singapore, Singapore
Reviewed October 12, 2014

The room is clean and spacious, VERY VERY strategic location. The staff can speak good english and is very helpful in giving advice on transportation and recommendations. But too bad, there is no free wifi.

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Helpful?
1Thank Xiong J
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Xiong J, Thank you very much for making Swissôtel Nankai Osaka your home away from home and writing a review on Trip Advisor. We are thrilled to learn that our guest room was up to your expectation and that you had a positive impression on our team members for their English communication skills and being helpful. As for our...

Singapore, Singapore
Reviewed October 11, 2014

Not only the location, the service is also excellent. We were given a late check-out and as usual, we were busy with the last minute shopping. Time flies without catching our notice. By the time we realised we have only 15 minutes left before the train departure. The hotel staff, (two of them) help us carry the luggage and rush...

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Helpful?
Thank MokCP
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear MokCP, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and posting your review on Trip Advisor. We are very pleased to read that our luggage assistance was helpful for you to catch the expected train and accordingly you had an excellent impression on our team members. Along with our hotel location, providing comfort...

Tel Aviv
Reviewed October 11, 2014

We stayed 3 nights in the hotel. The room was nice but small considered it was a junior suite. The team is great. Very helpfull. They will spot you If you just approach to front desk and ask if you need help. They really helping when ever they can. They help us carry our luggage to the subway.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Revit
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Revit, Thank you very much for making Swissôtel Nankai Osaka your home away from home on your first visit in Japan and sharing your positive staying experience on Trip Advisor. We are thrilled to learn that assistance our team members provided were very helpful and you had a great impression on our services. Since guest's satisfaction is always our...

Gyoungi-do
Reviewed October 10, 2014

What a convenient location ever! You can enter the Namba-station directly. On 29th floor, it was quiet room and wonderful city view night and day even. Receptionist and even doorman are kind and friendly.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Hyun Jin K
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Hyun Jin K, Thank you very much for staying at Swissôtel Nankai Osaka and writing an excellent review on Trip Advisor. We are very happy to hear that you found our team members in the lobby friendly and kind. Also we are pleased to learn that you enjoyed the city view from the room you stayed and that we...

Seattle, WA
Reviewed October 8, 2014

I stayed here overnight and chose the hotel primarily due to location. The hotel is directly connected to the Namba Train Station which is perfect for catching the Rapi:t train to and from KIX airport (34 minutes). It is also adjacent to many shopping arcades and nightlife areas including dotombori. The hotel itself was the nicest that I stayed at...

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Helpful?
Thank travelgrrl7
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear travelgrrl7, Thank you very much for choosing Swissôtel Nankai Osaka as your venue of accommodation and sharing your staying experience on Trip Advisor. We are very glad to read that the size of our guest room and breakfast selections are satisfactory to you and that our team members for their services provided were positively highlighted on your fantastic review....

Shanghai
Reviewed October 7, 2014

1) definitely good location - same area as railway station, big shopping centers just 2 elevator rides away, lots of shops and restaurants outside the building 2) good room size and amenities 3) housekeeping starts late so need to call them up and "schedule" your return so room will be surely cleaned up when you get back to the hotel

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank Juraine G
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Juraine G, Thank you very much for making Swissôtel Nankai Osaka your home away from home and posting your review on Trip Advisor. We are pleased to learn that our guest room size and amenities are satisfactory to you. Also we hope our hotel location made it easy for you to explore this interesting and exciting area of Osaka....

Zurich, Switzerland
Reviewed October 6, 2014

Was my second stay at Swissotel Nankai. Again, the room was top with a great view and the service accomodating. Bed was large enough (I am 195cm tall), pillows not too hard for my taste. Very conventient location directly above Namba Station (easy to reach) and close to the very beautiful Namba Parks. My favourite Hotel in Osaka and Japan.

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Helpful?
Thank Fabio H
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear Fabio H, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing an excellent review on Trip Advisor. We are honored to hear that we became your favorite hotel in Osaka and Japan! In addition, we are very happy to read that you had a good impression on our service and that you were able...

Jakarta, Indonesia
Reviewed October 4, 2014 via mobile

I stayed in Beppu, Osaka, Tokyo, and Seoul for my trip and this hotel hits them out of the park! The hotel is AMAZING!! The staffs are friendly, the hotel is soooo clean and new!! There are a few construction down at the entrance but it wasn't that big of a deal. The view, the view is definitely to die...

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Helpful?
Thank khaifi
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear khaifi, Thank you very much for making Swissôtel Nankai Osaka your home away from home and considering our hotel as your favorite! We greatly appreciate your amazing review on Trip Advisor. We are very happy to hear that you found our team members friendly and that you had a great impression on our facilities. As guest's comfort is always...

Oakland, California
Reviewed October 3, 2014

No way you can get lost. Im so happy this was our first hotel in Japan, because they made traveling so easy. They have a very detailed guide to take you from the hotel from the airport on their website. Great food and fun things to do all around. Excellent staff. Great View. We were only there for a night...

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Helpful?
Thank judybeemine
Ch_Schaufelbuhl, 支配人 at Swissotel Nankai Osaka, responded to this review

Dear judybeemine, Thank you very much for choosing to stay at Swissôtel Nankai Osaka and writing such a great review on Trip Advisor. We are glad to know that our transportation guide on our official homepage was helpful and that our hotel location made traveling easy for you! Also, your kind compliment for our team members is greatly appreciated and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: $199 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Business Hotel in Osaka
#4 Family Hotel in Osaka
#4 Romantic Hotel in Osaka
#7 Luxury Hotel in Osaka
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Nankai Osaka staff and other travelers.
57 questions
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Questions? Get answers from Swissotel Nankai Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Close to nearby transport stations”
 of 5 bubbles tcheung901, yesterday | Read review
“Ask for a city view.”
 of 5 bubbles alicemag, 1 week ago | Read review
“The 16th floor that we got in the first time full of cigarette smell”
 of 5 bubbles yingalingt, 3 weeks ago | Read review
“Executive Floor”
 of 5 bubbles anveasoh, Feb 20, 2017 | Read review
“Best views”
 of 5 bubbles hjchoi89, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question