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Swissotel Nankai Osaka

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Swissotel Nankai Osaka
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2,946 Reviews from our TripAdvisor Community

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Showing 1,873: English reviews
Hong Kong, China
Reviewed yesterday NEW

The hotel is just minutes away from the airport railway. The location is perfect as it is above one of the largest department store -Takashimaya and opposite shopping area Shinsaibashi. The famous Kuramon market is just down the road. The hotel staff English is much better than average Japanese. From reception to concierge, they are very helpful and provide us...

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Helpful?
Thank Kitty C
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Good location. The hotel is at Nankai station connected to other main subway lines and only 10 mins walk to the main shopping districts - Namba, Shinsaibashi shopping street, Dotonbori etc. The hotel may be tricky to find for a first time traveller to Osaka. There are many entraces to the hotel - through the subway station, Takashiyama Department store...

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Thank Tay C
Makati, Philippines
Reviewed 2 days ago NEW

This hotel is my favorite in Osaka again due to its excellent location, very good mostly English speaking staff and very good comfortable rooms which are big enough unlike in some other places with cramp spaces.

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Helpful?
Thank 719cristina
Hong Kong, China
Reviewed 3 days ago NEW

Good location, direct access to Namba City, Takashimaya department store, railway. Excellent service and large room. It is not easy to get a room can open 2 big suitcases + still spaces to move around by 2 ppls in such good location with good price. But the bathroom is really disappointed me. It is an old fashioned bathroom. There is...

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Helpful?
Thank fishpk
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear fishpk, Thank you very much for choosing Swissôtel Nankai Osaka. We are happy to know that our spacious room, pillow and the bed was comfortable and satisfied you. On the other hand, we apologize for the discomfort with the drainage issue in the bathtub. I have personally spoken to our Executive Housekeeper that the team should check more thoroughly...

Hong Kong, China
Reviewed 4 days ago NEW

Following the instructions of the hotel, we came out of Kansai International Airport to catch the Rapi:t train taking about 40 minutes right to the hotel, the transport recommended that so easy and convenient for my family with a baby. Upon arrival at Namba Station, we called the hotel for assistance in taking our big luggage to the hotel. A...

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Helpful?
Thank Shermanlty
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Shermanlty, It was a pleasure to welcome you and your family for almost a week at Swissôtel Nankai Osaka and we appreciate you taking the time to review. Exceeding our guests expectations is our top priority and I am happy to read that our team members contributed to the comfort of your stay. We also like your positive comments...

Singapore
Reviewed 4 days ago NEW

The pillow is too soft and too low comparing to the normal standard pillow you find in other hotel. Some may have difficulty to sleep with such pillows. Further more, the hotel provides only one pillow for each customer, you can't help yourself to stack multiple pillows together to adjust to the high you prefer.

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Helpful?
Thank Tim17111974
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Tim17111974, Greetings from Swissôtel Nankai Osaka. Thank you very much for sharing your experience with us. We are sorry to hear that our pillows were not up to your liking. Kindly note that we do have different types of pillow available, and we apologize if we did not explain about the pillow menu which is placed on top of...

Glendale
Reviewed 5 days ago NEW

Overall great experience with very friendly staff. Room was kind of small for $400 per night, but the view was fantastic. Shower door does not close all the way so too much water got on the floor which was a bit inconvenient. Spa and pool facilities were very relaxing and I highly recommend a massage from Lisa.

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Helpful?
Thank kystobeku
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear kystobeku, Thank you very much for providing feedback on your recent stay with us at Swissôtel Nankai Osaka. We appreciate the positive comments regarding our friendly team members and we happy to read that our Spa and swimming pool was relaxing. We have also taken note of your remarks concerning the shower fixture. It is very important for us...

Reviewed 5 days ago NEW

Went there in early September for honeymoon. Excellent service and care provided. The hotel staff went out on a limb to ensure we have the proper ticket to board the train back to the airport!! will definitiely come back!! and highly recommended

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Helpful?
Thank Beatrice C
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Beatrice C, Thank you very much for choosing Swissôtel Nankai Osaka for your honeymoon and for taking your time to write a review. We are delighted to know that you truly enjoyed your stay with us and that our team members went beyond your expectations! We highlight appreciate your recommendation and we look forward to serving you again whenever...

Al Jubail, Saudi Arabia
Reviewed 6 days ago NEW

Japanese room style in OSAKA downtown with modern interior is inspiring, the room is even more fabulous than I expected. However, I shall book the room Waraku instead of Waon while we're a family with four adults, the space is a little bit too tight for us. Waon is more suitable for the family of young couples with child. The...

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Helpful?
Thank KAI-CHIEH C
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear KAI-CHIEH C, Thank you very much for taking your time to share your feedback. Receiving positive ratings and nice comments such as yours brings great pleasure and we are truly glad to learn that you enjoyed your overall stay in our Japanese Suite room. Moreover, we are very happy to read your highlights about our colleagues from the Executive...

Bangkok, Thailand
Reviewed 6 days ago NEW

Good location.nice view from my room. Very convenient if you plan to take the train in Osaka. Staff was helping us carrying our luggages to Nankai train. really appriciated that I'll be back again for sure.

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Helpful?
Thank 212prattanay
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear 212prattanay, We are delighted to know that you enjoyed the view of Osaka from your room. We are also appreciative of your generous comment regarding our team members, especially with the luggage support to the train station. Our colleagues are very passionate with their service and we want our guests to have good memories about Swissôtel Nankai Osaka until...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: $184 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Romantic Hotel in Osaka
#4 Family Hotel in Osaka
#4 Business Hotel in Osaka
#8 Luxury Hotel in Osaka
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Nankai Osaka staff and other travelers.
49 questions
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Questions? Get answers from Swissotel Nankai Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose one with a good view though not important for me since I go out most of the time.”
 of 5 bubbles 719cristina, 2 days ago | Read review
“higher floors have less train running noise”
 of 5 bubbles Shermanlty, 4 days ago | Read review
“If spaciousness if a concern, please make sure to specify or choose the bigger room size.”
 of 5 bubbles mecc2014, 3 weeks ago | Read review
“High floor for the view”
 of 5 bubbles RuthyNewJersey, 3 weeks ago | Read review
“Non-smoking room”
 of 5 bubbles justing793, Oct 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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