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Swissotel Nankai Osaka

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2,792 Reviews from our TripAdvisor Community

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Showing 1,785: English reviews
Bergamo, Italy
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is very well located right above Namba station, in the center of Osaka. Right above the connection to subways, train, and express train to airport. Really clean and comfortable, personnel really helpful: a special thanks to the lady at the concierge who booked us the tickets for the universal studios saving us at least a couple of hours at... More 

Helpful?
Thank angecorti
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear angecorti, Thank you very much for sharing your experience about Swissôtel Nankai Osaka. We are delighted to know that you fully enjoyed your time with us and your compliment about our Concierge is greatly appreciated. Besides this, we took note of your remark about the access and apologize for the inconvenience. Kindly be advised that we provide transportation guides... More 

London, United Kingdom
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The first impression was a WOW. The second was a disappointment ( we could smell that someone was smoking in the room before) , but the final feeling was "the hotel is amazing!" The nice lady from reception helped us to find a new room. We had an amazing view from our room! the room was big and clean. We... More 

Helpful?
Thank Seb B
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Seb B, Thank you very much for choosing Swissôtel Nankai Osaka and for taking your time to write a review. We are sorry for the discomfort you experienced in the first room and happy to know that our receptionist was able to find an alternative room. It was a real pleasure to have you as our guest and hopefully... More 

New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was the highlights of the Hotel. The hotel was very comfortable and convenient to food and shopping. Ambiance was really nice too. The staff went out of their way to make our stay perfect. Will return with my family.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Jose S
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Jose S, Warmest Greetings from Swissôtel Nankai Osaka. We are thrilled to read that our colleagues were able to go above and beyond your expectations. It is wonderful feedback like yours that makes us proud of what we do every day to deliver a heartfelt service and I will not miss the chance to share your glowing comments! We... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Already not the first time living here. Just located at the airport express station. Super convenient in terms of traffic. No worry about carrying luggages around on the last day. Rooms are clean and tidy. Few minutes walk to nearby restaurant and famous fresh market. A bit pricey though. Join the free hotel club to enjoy the free wifi service.... More 

Helpful?
Thank 841rudyc
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear 841rudyc, Thank you very much for choosing Swissôtel Nankai Osaka and for sharing your experience. We are delighted to read that we are on your first list for your future plans. Also, we are happy to inform you that our WI-FI service has been enhanced and all of our guests who are staying with us has complimentary access now.... More 

Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great location to ease my travel plan, direct train from airport n ease access to the underground as well. Right next to the train station, so no worry about missed the return train. Close to the seafood market for fresh sushi, 15 mins away from the famous shopping street with stars like shops n restaurants. Easy to navigate tasty food... More 

Helpful?
Thank KLWongD
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear KLWongD, Warmest Greetings from Swissôtel Nankai Osaka. Thank you very much for your kind comment from your stay in May. We are glad to know that our comfortable room and bed was up to your liking and we very much appreciate your recommendation! It was indeed our pleasure to have you as our guest and we look forward to... More 

Marikina, Philippines
1 review
5 of 5 stars Reviewed 1 week ago

I am happy with my stay in Swissostel Nankai Osaka .Employee's are warm and hospitable.Cleanliness and security is excellent. Location is great. Easy to access to subway trains ,shopping and restaurants.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank 970mariegracee
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear 970mariegracee, Warmest Greetings from Swissôtel Nankai Osaka! We are very delighted to read your feedback and it is such a privilege to learn that our team members have contributed to the enjoyment of your stay. Comments like yours keep us motivated and we cannot wait to welcome you back to have you experience another memorable moment! Kind Regards, Christian... More 

Kyeoungnam
1 review
4 of 5 stars Reviewed 1 week ago

Good location, friendliness, good facilities / The price is too expensive, but convenient to get to the airport / The nearby shops and restaurants are also / Want to visit again and again / goog !!!!!

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank 198sungeuns
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear 198sungeuns, Thank you very much for your feedback about Swissôtel Nankai Osaka. We are happy to learn that you had a good time with us and that you wish to visit us again! We have also taken note of your remark regarding the pricing level which has been shared among our teams for future reference. We will look into... More 

East Greenwich, Rhode Island
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient hotel. Taxis available immediately outside, walk to a Starbucks and literally inside a large shopping mall, so you really can't have much more convenience. The only trick is finding it if you take the bus from the airport, it's not entirely clear where the hotel is when you approach from the bus stop but it's not too long... More 

Helpful?
Thank Jed F
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Jed F, Thank you very much for sharing your experience with us from last year, and we are glad to know that you had a comfortable stay. We are sorry to hear that you had trouble finding our entrance from the bus stop, and we will address this concern for further improvements. Also, we are happy to inform you... More 

Hong Kong, China
1 review
3 of 5 stars Reviewed 2 weeks ago

For the overall stay in swissotel, there was only one staff who could impress us a lot is the girl who helped us to do the check out and help us to go to the airport train station. She was so nice. She took us and the luggage to the train station, helped us to buy the tickets, explain everything... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank conniewingszel
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear conniewingszel, Thank you very much for sharing your experience with us and your kind recognition of our Guest Service staff. It is certainly gratifying and we have shared this with her. This will no doubt motivate her to provide an even more superior service. Besides this, we place primacy upon thoroughly training and we will follow-up accordingly to enhance... More 

Seoul
1 review
4 of 5 stars Reviewed 2 weeks ago

Accessibility, Services were good. Quite a view on 29th floor. This was my 1st visit to Osaka, The Hotel was so close to many amazing areas of Osaka, so I was happy to stay there, If I go to Osaka again, I will probably stay this Hotel again.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank daejungl2016
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear daejungl2016, Thank you for choosing to stay at Swissôtel Nankai Osaka and taking the time to share your feedback. We are delighted to read that you had an overall pleasant time at our property and you appreciated our central location. Moreover, we are happy to know that you will choose to stay with us again when you return to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 1-60 Namba 5-chome, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: $237 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Family Hotel in Osaka
#4 Business Hotel in Osaka
#4 Romantic Hotel in Osaka
#8 Luxury Hotel in Osaka
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