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Swissotel Nankai Osaka

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2,739 Reviews from our TripAdvisor Community

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Showing 1,764: English reviews
Guam, Mariana Islands
2 reviews
5 of 5 stars Reviewed yesterday NEW

It's our first family trip, and immediately greeted and serviced by instantly. The service is superb and staff are so welcoming. The location is definitely good for hot spots like dotonbori alongside the centralized shopping strip not to mention the train station. I definitely recommend this hotel to anyone coming to Osaka. We will be back again for sure!

Helpful?
Thank junsan3987
Bangkok
1 review
5 of 5 stars Reviewed 2 days ago NEW

Small bed only queen size bed, expensive price, best service quality, good location, nice restaurant and good view, would love to recommend to friend if price a bit cheaper. Staff was willing to help.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Kritsumphan S
Jakarta, Indonesia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We used this hotel for a holiday trip with my husband, my daughter and her husband their 3 month old baby and my youngest son. My daughter choosed this hotel because it is attached to the train station of Osaka. And .. Its really help us.. We don't have any problem travelling from the airport to the hotel by train.... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank DwianaO
Hong Kong, China
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stay for a week at Swiss executive room. With a prime location, friendly staffs, access to executive lounge..... I just feel it's worth to stay. The things need to improve is that the mattress is too soft & the linens' quality can be upgrade compare with other 5 star hotels. The entrance next to the station keep on with... More 

Helpful?
Thank mspaulinelam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Efficient reception with fast check-in. Perfect location for going/back to airport. Close to Shinsaibashi for shopping, walking distance to Kuromon market and easy to go elsewhere of the city. Breakfast with great variety of choices. Super concierge service to deliver my luggage into the train to airport!

Helpful?
1 Thank Ngan Chi Wai T
El Sobrante
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very friendly, good service, good location hotel. When I check in, the front desk staffs are very efficient. Two great restaurants, the 36th floor restaurant, and the Japanese restaurant on the 10th floor, good food and great service. The concierges are knowledgable and good suggestions.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank N4639CNthomasw
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear N4639CNthomasw, Thank you very much for the wonderful review! We are thrilled to read that you have fully appreciated all the aspects of your visit and you sharing it on the TripAdvisor website. We look forward welcoming you back to Swissôtel Nankai Osaka, hopefully in a not too distant future. Kind Regards, Christian Schaufelbühl, General Manager More 

Hong Kong, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed in Swissotel (Singapore) twice before and was very satisfied. First time visit to Osaka, not sure where to stay, so picked Swissotel (4 nights). Surely did not disappoint. Excellent location, same as the one in Singapore, the hotel is right on top of shopping mall, subway, and rail from airport. We took the "Rap:t" limited express to Namba Station,... More 

Helpful?
1 Thank Andrew T
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Andrew T, Warmest Greetings from Swissôtel Nankai Osaka! Your detailed and nice comment is appreciated and to see our guests are willing to come back again is the greatest reward for us! While we are happy to read our central location and spacious rooms exceeded your expectations, we took note of your remark in regards to our swimming pool.... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is in a great location. Upon exit from Nankai Namba Airport train station, it has direct access. We picked this hotel because we are traveling with two young kids (6 and 8yo) and our flight arrives very late in the evening. We didn't want to experience difficulty in finding our hotel. Service is great! We booked the room... More 

Helpful?
Thank Ethel Faye B
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Ethel Faye B, Thank you very much for choosing us and for posting such a great feedback about Swissôtel Nankai Osaka! We are really happy to see how much you enjoyed our hotel location and glad to know you have explored the city of Osaka! Your remarks regarding our services is very much appreciated and we look forward for... More 

Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We chose a junior suite to get the space we needed for a family of four. Enough space for us. Bathroom was small but functional with a strong shower and plenty of space around the wash basin ... Wonderful view over Osaka looking North. Fast WiFi although needed to Log in if you changed location within the hotel ... Located... More 

Helpful?
Thank Mark P
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear Mark P, Thank you very much for posting your review about your recent stay at Swissôtel Nankai Osaka. We are truly delighted to hear that you had an enjoyable experience in our Junior Suite room. Also, we are glad to know that the room was spacious enough for your family and that our breakfast selections met your expectations! Your... More 

Cebu City, Philippines
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Superb location! Comfortable! Centrally located. Annexed to Takashimaya. Walking distance to Dotonburi, Shinsaibashi and kuromun market and etc. The train station is just below the hotel. The staffs are excellent!

Helpful?
Thank helenthedoctor
Swissotel_Osaka_Mgt, General Manager at Swissotel Nankai Osaka, responded to this review

Dear helenthedoctor, Thank you very much for sparing your time to write a review and for praising our team members! We take a lot of efforts to train our colleagues to ensure they deliver the highest level of service quality and therefore your positive comments will surely be a motivation to all of us. Thank you very much for being... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 

Additional Information about Swissotel Nankai Osaka

Address: 1-60 Namba 5-chome, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: $260 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Reservation Options:
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel
Hotel Style:
#4 Romantic Hotel in Osaka
#4 Business Hotel in Osaka
#4 Family Hotel in Osaka
#7 Luxury Hotel in Osaka
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