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Hotel New Otani Osaka

Agoda.com$129*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hotel New Otani Osaka
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1,137 Reviews from our TripAdvisor Community

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Showing 420: English reviews
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Reviewed 6 days ago NEWvia mobile

When I first booked this hotel, it was one of the cheapest we could find around our date and near the train station. We wanted a good hotel that's not dodgy, and safe. This hotel is literally across the road from the train station. It is situation across the road from the Osaka Castle and if you book the room...

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Helpful?
Thank Lis K
Hiroshima, Japan
Reviewed 6 days ago NEW

We had a good size room, two twin beds, but was still big enough for us to sleep with our 2 young children. Near the Osaka castle! Enjoyed the oishii breakfast, it had both Japanese and American. Great variety! Friendly customer service. Did not allow children in pool, needed to be 18 years or older.

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1Thank Kkohara
Mobile, Alabama
Reviewed 1 week ago NEW

The staff was super friendly and went out of their way to help us. It is directly across from the arena, a national heritage park, the train station and the Osaka-Jo Castle. Everything was in easy walking distance. The rooms were nice and clean as well.

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Helpful?
Thank Kristina P
Singapore, Singapore
Reviewed 1 week ago via mobile

I came here for lunch and alas the sushi restaurant is not listed here Took a walk round the lobby. It's cavernous but dowdy. Japanese hospitality is great but they need to upgrade their hardware They have an art gallery too that sells Buffet. Impressive

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Thank bcheong
India
Reviewed 2 weeks ago

We stayed for 2 nights in a Junior suite in the hotel. Placed on a higher floor overlooking the Osaka Castle with the Sakura in full bloom was a blissful experience. The rooms are splendid, the service excellent, and the food superb....most of all a great location if on a holiday.

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1Thank IndiaRavi
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such valuable comments on our site. It is a pleasure to know that you appreciated our Junior Suite Room, our view and service. We thank you again and look forward to your next visit to the New Otani Osaka. The Manager, Hotel New Otani Osaka

Calgary, Canada
Reviewed 2 weeks ago

This was our first trip to Japan and we are so thankful we stayed 7 nights at the New Otani in Osaka. It was the very best hotel we have stayed at in our travels. The staff were fabulous and the hotel was perfect. It was an amazing stay. The woman at the considerate was so fantastic. She went out...

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Helpful?
Thank charlie19902017
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our facilities and service were to meet with your expectation and make your anniversary stay unforgettable trip. We are looking forward to your next visit to Hotel New Otani Osaka. The Manager, Hotel New Otani Osaka

Malmö, Skåne Län, Sweden
Reviewed 3 weeks ago

Large hotel, across the street from Osaka Castle. There isn't much to do near the hotel, but if you want the best view of Osaka castle, this hotel has it. Go upstairs to the sky bar, pick a window seat, order a nice glass of wine, reasonably priced, and get a birds eye view of the top landmark in Osaka....

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Thank Robert B
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such lovely comments on our site following your recent stay. We are so happy to know that our location and view were to meet with your expectation. We are looking forward to your next visit to Hotel New Otani Osaka. Manager, Hotel New Otani Osaka

Jakarta, Indonesia
Reviewed 4 weeks ago via mobile

We stayed for 4 nights in Hotel New Otani Osaka, and everything was perfect. We booked for a small double room but we got a very very big room. They upgraded my room with no charge. How happy I was! I can see Osaka Castle and many sakura trees from the window. Very pretty! The hotel is located few steps...

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2Thank MeicyMessy
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for staying at the Hotel New Otani Osaka and for leaving your wonderful review. We are always pleased to hear that our guests are happy with our hotel and our service. We look forward to welcoming you back to our hotel again in the future. Manager, Hotel New Otani Osaka

New Delhi, India
Reviewed 4 weeks ago via mobile

The secret to a successful Osaka visit is ensuring a great location. You don't definitely want to travel on the super efficient but still complicated Public transport system of the city, since let's facing it can be a little confusing for even the most seasoned traveler. Also, time budgeting is of the essence since you want to lap up as...

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Thank Pratikch
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our location and facilities were to meet with your expectation. And we will make your opinion the future reference. We are looking forward to your next visit to Hotel New Otani Osaka. Manager, Hotel New Otani Osaka

quezon city
Reviewed 4 weeks ago

stayed for 7 days, room was clean, always replenished with soap and razor, all staffs are helpful and can understand basic english, but sadly breakfast is not included, had tried satsuki buffet, had to pay for breakfast not cheap, free breakfast would be great, had to buy from nearest ministop or lawson for breakfast and eat at room, got the...

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1Thank johan c
New_Otani_Osaka, 支配人 at Hotel New Otani Osaka, responded to this review

Thank you for your frank and honest review of your stay with us. We really regret that your stay with us did not meet your satisfaction. You will have chances to return to Osaka, we will be happy to welcome you again to Hotel New Otani Osaka. Manager, Hotel New Otani Osaka

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Sakura
Sakura
Cuisines: French
Taikan-En
Taikan-En
Cuisines: Chinese
Satsuki Lounge
Satsuki Lounge
Cuisines: Cafe
Mikan
Mikan
Cuisines: Japanese
Keyaki, Teppan Grill
Keyaki, Teppan Grill
Cuisines: Japanese, Barbecue
Satsuki All-Day Dining
Satsuki All-Day Dining
Cuisines: International
Kidokoro Isshin
Kidokoro Isshin
Cuisines: Japanese
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel New Otani Osaka is facing the verdant expanse of Osaka Castle and Park, yet offers an easy access to the city center as well as major visitors sites in Kyoto, Nara and Himeji. Its naturally lit four-storey Atrium Lobby immediately lets the guests know their stay will be a special one. Impeccable service and stylish comfort assure top quality accommodation as well as a personal satisfaction for every guest. From your room, enjoy a "Royal View" of Osaka Castle. ... more   less 

Additional Information about Hotel New Otani Osaka

Address: 1-4-1 Chuo-ku Shiromi, Osaka 540-8578, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $128 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Osaka 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
New Otani Osaka
Osaka New Otani Hotel
Hotel Style:
#5 Business Hotel in Osaka
#10 Luxury Hotel in Osaka
#10 Family Hotel in Osaka
#15 Romantic Hotel in Osaka
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Questions & Answers

Here's what travelers have asked, with answers from Hotel New Otani Osaka staff and other travelers.
21 questions
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Questions? Get answers from Hotel New Otani Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“overlooking Osaka Jo Castle and the park”
980kristinap, 1 week ago | Read review
“Just check on the construction next door.”
charlie19902017, 2 weeks ago | Read review
“request for the castle view”
johanc118, 4 weeks ago | Read review
“High Floor, Castle View (Centre of Building)”
Swissfoodie, Apr 13, 2017 | Read review
“Osaka Castle View is a must get!”
vincentimbec, Apr 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$129* /night
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Cancelon$172
Official Website$136
Travelocity$144
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*Disclaimer
Prices are for 1 room, 2 adults
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