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Hotel Vischio Osaka by Granvia

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2-4-10 Shibata, Kita-ku, Osaka 530-0012 Osaka Prefecture
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Traveler (145)
Room & Suite (70)
Dining (18)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#86 of 501 in Osaka
Location
4.4
Cleanliness
4.9
Service
4.2
Value
4.3
Hotel Vischio Osaka is a newly opened hotel in the heart of Osaka City. This modern and contemporary design Umeda hotel is suitable for both business and leisure travelers. It is conveniently located near to Osaka JR station.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Restaurant
Children Activities (Kid / Family Friendly)
Baggage storage
Currency exchange
24-hour front desk
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air purifier
Air conditioning
Safe
Telephone
Bottled water
Refrigerator
Flatscreen TV
Complimentary toiletries
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Japanese
120Reviews7Q+A4Room tips
Traveler rating
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Most Recent
Punni wrote a review Feb 2020
663 contributions120 helpful votes
Payments must be prepaid. Semi-self checkout!The closest station from Osaka!! 料金を機械で支払うと、部屋番号や、朝食券、領収書がでてくるシステムです。 そのあと、エレベーター横のアメニティをとります。 シャワーキャッぷ、くし、綿棒、クレンジングや化粧水、乳液まで取り放題でした。 お部屋は綺麗に清掃されており、テレビも大きくて快適でした!
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Date of stay: February 2020Trip type: Traveled
4 Helpful votes
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zartme wrote a review Jan 2020
Hong Kong, China211 contributions63 helpful votes
This hotel is situated opposite of grand front osaka and near shopping mall if you take airport shuttle bus just stop at new hankyu hotel and walk 5 to 10 mins . The room is big but dont expect have a good view .As I was arrived at night so I can straight to get my room promptly but if you arrive before 3 pm so i think you can't early get in as like another reviewer already told that as the Japanese practice always like this .The breakfast is not bad but everyday is the same as quite boring . So overall is recommended
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Date of stay: January 2020
2 Helpful votes
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Jan 28, 2020
Dear zartme Thank you very much for choosing to stay at Hotel Vischio Osaka. It is a great pleasure to receive your compliment and to know that you enjoyed your stay with us. Thank you for your feedback about our breakfast, it is very important for us to learn and improve. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, General Manager
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Ratsuyim wrote a review Jan 2020
4 contributions1 helpful vote
Enjoyed my 4 day stay in their standard single room. New hotel hence everything was great. While I did not get to try their buffet breakfast, the breakfast set in the cafe was not bad. Hotel is walking distance front Osaka station (less than 10min) opposite grand front umeda and the new mall with yodobashi electronics.
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Date of stay: November 2019Trip type: Traveled
1 Helpful vote
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Jan 22, 2020
Dear Ratsuyim Thank you very much for choosing to stay at Hotel Vischio Osaka. It is a great pleasure to receive your compliment and to know that you enjoyed your stay with us. We will strive to provide better services, and truly look forward to your next visit. Best regards, General Manager
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Nura wrote a review Dec 2019
Singapore, Singapore18 contributions6 helpful votes
Location: Hotel Vischio Osaka is quite conveniently located close to the train stations and shopping malls. From the JR line, you can just walk through Grand Front Osaka or the linkway that passes through another mall to reach the hotel. Facilities: We booked 4 superior twin rooms and the room is big. Plenty of walking space even with 2 medium sized luggage opened. Additional amenities provided at the lobby where you can easily collect what you needed. We also reserved halal Bento boxes through their website and the process was rather straightforward. There was a bit of a glitch on their website as there was error the first time I used it but it was okay a few days later. The bento box was very filling. The boxes did arrive only after about 15-20 min after we reached the restaurant and the staff was very apologetic about the delay. My family truly did enjoy the breakfast and this was one of the reason we chose the hotel for our stay. Service: We are used to the strict check in time of 3 pm as this was not our first time in Japan. Generally, hotels will check our reservation in their system and offer to keep our luggage while we explore the city. We expected this when we arrived at Hotel Vischio Osaka. So, we arrived early to put our luggage in the lobby before we proceed with our plan for the day. However, as soon as we arrived, one of the front line staff immediately said loudly to us "you cannot check in yet." Being from frontline myself, I understand that this is the fastest sentence to get the point across. Unfortunately it also comes off as rude. A better way, which other hotels employ, will be to say something like "Hi. Our check in time is 3 pm. Would you like us to hold your luggage first and you can come back later?" This will sound less negative and more of an offer to help the guests. After we clarified that we only wanted to put our luggage, I had to ask her if she would like to see the reservation confirmation letter first. For other Japan hotels that we've stayed at, the staff would check our letter on their system to confirm that we have a reservation. However, the staff here only look at the letter before proceeding with the keeping of the luggage. This may become a security breach or possible point of exploitation. A better way, which is done by other Japan hotels we've stayed at including Hotel Vischio Kyoto (which we went to after this hotel) was to start the check in process such as verifying our reservation, scanning our passports before issuing the hotel key card during check in time. This will also save time during the busy 3 pm check in hour. We do hope these suggestions will make the process more efficient. Conclusion: This hotel is really conveniently located, have spacious rooms and delicious breakfast. With better service, this will be a hotel I would love coming back to.
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Date of stay: December 2019Trip type: Traveled
2 Helpful votes
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Jan 6, 2020
Dear nshikinr Thank you for choosing to stay at Hotel Vischio Osaka. We are delighted to learn you enjoyed our convenient location, spacious rooms and delicious breakfast. However,we apologize for our staff didn't live up to your expectations.We will confirm the check-in process again and will strengthen staff education, to provide you with better service. Thank you again for your feedback and we hope you will consider staying with us again. Best regards, General Manager
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Harto A wrote a review Dec 2019
Jakarta, Indonesia14 contributions30 helpful votes
Booked a single room, a bit on the small side, but everything is nicely laid out, so no issue. Nice to have humidifier in the room. There are some face wash, shaving cream, coffee, and tea in the lobby to bring back to the room. The location is very convenient, within 5-10 minutes walk from Osaka station and the airport limousine bus stop. I would definitely return there in my next visit
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Date of stay: June 2019
3 Helpful votes
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Dec 16, 2019
Dear Harto A Thank you very much for choosing to stay at Hotel Vischio Osaka. We appreciate your compliments on our room,service and location. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, General Manager
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ccfchew_23 wrote a review Dec 2019
Kuala Lumpur, Malaysia353 contributions88 helpful votes
Pro: very well located in umeda station, new hotel, good amenities (they provide all of at counter for you to take) and provide delivery service for your luggage. Cons: It doesn't cater for any restaurant reservation and this includes same day booking. I will assume this has to do with tourist not keeping reservation and causing financial penalty to hotels. Overall, it is a very good hotel but you will need to reconsider if you expect concerige service on restaurant reservation .
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Date of stay: November 2019Trip type: Traveled
2 Helpful votes
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Dec 9, 2019
Dear ccfchew_23 Thank you very much for choosing to stay at Hotel Vischio Osaka. We are very pleased to receive your compliments about our hotel and amenities etc. As for the restaurant reservation, as you said, because some guests did not go to the restaurant as scheduled, our hotel paid the penalty, so now we do not have restaurant reservation service. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, General Manager
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SnoopyCHAN wrote a review Dec 2019
Taipei, Taiwan67 contributions57 helpful votes
We stayed here for 5 nights in December 2018. The hotel is located close to the Osaka JR station. You can access the hotel by passing through the shopping malls of Grand Fronts Osaka and the hotel is just across the road. It is so convenient especially on rainy / snowy days. We booked a moderate double room and a superior twin room. The rooms are spacious in terms of Japan standard. Don't forget the hotel is located at the heart of Osaka! It is clean, tidy and functional. There is a convenient store (within 1 min walk) and pharmacy (within 3 min walk) nearby. Plenty of shopping malls and restaurants in the area. Staff are helpful. They helped us to keep the luggages after check-out so that we can have some final shopping before leaving Osaka.
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Date of stay: January 2019
Rooms
Cleanliness
Service
1 Helpful vote
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Response from teamKK2, マネージャー at Hotel Vischio Osaka by Granvia
Responded Dec 4, 2019
Dear SnoopyCHAN Thank you very much for choosing to stay at Hotel Vischio Osaka. We are pleased to hear that you have had an enjoyable time during your stay. We will strive to provide better services, and truly look forward to your next visit. Best regards, General Manager
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shario wrote a review Dec 2019
San Francisco, California404 contributions209 helpful votes
This hotel is very well located, about a block from the main train station and other transport options. We found it very easy to get around this area. There are many stores and restaurants around. If you don't speak Japanese, be sure to ask in advance if restaurants have an English menu as many don't, even non-Japanese restaurants such as Italian. Don't even think about trying to check in early at this hotel. We arrived at 1:00 in the afternoon and were briskly told to come back at 3:00. I'm not sure why they are so inflexible about this, it is certainly not the norm for hotels. The room was small but nice and comfortable. We often have an issue with housekeeping not doing our room until late afternoon, but we put out the sign requesting service as soon as we left the hotel in the morning, and the room was always done when we returned. No issues with housekeeping at all. The onsite Italian restaurant was excellent, both for breakfast and for dinner. Our breakfast was included in the room rate so I don't know how much that was, but the dinner was a tremendous bargain and the food was very good. We also had a half carafe of wine at a bargain price. The front desk tried to be helpful (except for checking in early) but English was very limited so communication was an issue. It seems like this hotel is primarily a Japanese business hotel and tourist needs, such as a concierge or tour desk, are given short shrift. That said, we enjoyed our stay and would stay again.
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Date of stay: November 2019
2 Helpful votes
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Dec 9, 2019
Dear shario Thank you very much for choosing to stay at Hotel Vischio Osaka. We are very pleased that we received the word of your praise, such as location, room, dinner etc. Thank you for your comments on the English proficiency of the staff. We will strengthen staff education, to provide you with better service. It was our pleasure to take care of you and I hope we can welcome you back in the very near future. Best regards, General Manager
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Carol L wrote a review Nov 2019
Hong Kong, China262 contributions47 helpful votes
+1
I like the design in the room with open closet. The hotel overall is new and clean. There are enough spaces for opening luggages. Location is very convenient to JR or Metro. It’s also closed to convenient stores.
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Date of stay: November 2019Trip type: Traveled
2 Helpful votes
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Nov 27, 2019
Dear carollX1200PX Thank you very much for choosing to stay at Hotel Vischio Osaka. It is a great pleasure to receive your compliment and to know that you enjoyed your stay with us. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, General Manager
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mimainn wrote a review Nov 2019
Innsbruck, Austria144 contributions119 helpful votes
On the good side: Rooms nice and large, much better than in Granvia. Rooms are the highlight. Location perfect. Just across the street for Shinkansen. Room for luggage, self-service procedures work well. To improve: Breakfast last order everyday at 9.30 (!!) No espresso machine. Selection of food ok but not outstanding. Receptionist could not speak Englisch well. At ~37000 (Superior with BF) per night overpriced (There are times where it is half of that and it still does not feel like a bargain)
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Date of stay: November 2019Trip type: Traveled
2 Helpful votes
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Response from teamKK2, General Manager at Hotel Vischio Osaka by Granvia
Responded Nov 25, 2019
Dear mimainn Thank you very much for choosing to stay at Hotel Vischio Osaka. We appreciate your compliments on our room and location. Thank you for your feedback about our staff.We will strengthen the English proficiency of the staff, to provide you with better service. Thank you for your valuable opinion about breakfast etc.They are important to us and are used to ensure that we learn and improve. We hope you give us the opportunity to welcome you again soon. Best regards, General Manager
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Previous
PRICE RANGE
$42 - $78 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
400
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Frequently Asked Questions about Hotel Vischio Osaka by Granvia
Which popular attractions are close to Hotel Vischio Osaka by Granvia?
Nearby attractions include Hankyu Umeda Honten (0.3 miles), Kuchu Teien Observatory (0.3 miles), and Osaka Station City (0.2 miles).
What are some of the property amenities at Hotel Vischio Osaka by Granvia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Vischio Osaka by Granvia?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Vischio Osaka by Granvia?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Vischio Osaka by Granvia?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Vischio Osaka by Granvia?
Conveniently located restaurants include Kyochabana Hankyu Umeda Main Store, Okonomiyaki Kiji - Umeda Sky Bldg, and Tavern Uoman Links Umeda.
Are any cleaning services offered at Hotel Vischio Osaka by Granvia?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Vischio Osaka by Granvia?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Vischio Osaka by Granvia?
Many travelers enjoy visiting Osaka Castle (2.2 miles), Osaka City Central Hall (1.0 miles), and Osaka Prefectural Nakanoshima Library (1.0 miles).
Is Hotel Vischio Osaka by Granvia accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.