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Hotel Keihan Universal Tower

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Hotel Keihan Universal Tower
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821 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Puerto Vallarta, Mexico
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is well located and only few steps from JR Station Universal, the hotel service in general is good, you have plenty options for dining out side, we had breakfast at the hotel they offer both occidental and Japanese, the occidental breakfast could offer more variety, rooms are ok nothing espectacular but clean and comfortable. The best is all... More 

Helpful?
Thank Ramrab
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked for 4 nights and 2 superior triple rooms with breakfast. We enjoyed our stay. We arrived at around 11 pm via train station. It is located outside the universal city station and city walk. Starbucks, convenience store, gap store, shops and restaurants is just a few walks from the hotel. There are 3 breakfast area, the garden on... More 

Helpful?
Thank Jelanjenjoji
Jakarta, Indonesia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

Perfect location if you plan to visit Universal Studio, only few minutes walk to USJ main gate.. Good service. We booked 3 rooms for 2 nights, but when we checked in, there's a weather forecast announced that there will be a typhoon pass through osaka at our second night... the hotel let us to  cancel our second night in this... More 

Helpful?
1 Thank Deldeejo
Cebu City, Philippines
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 14, 2016 via mobile

Since our group wanted to go to USJ for 2 days, this hotel was a prefect base for our Osaka trip. Lawson stores as well as several restaurants are just a stone throw away. Train station is right around the corner. Beds are comfortable and rooms are huge for Janapanese standards. Breakfast is good (3 restaurants) but they serve the... More 

Helpful?
Thank drjlim2016
jakarta
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed July 9, 2016

We stayed in this hotel for 5 nights during our last summer holiday. We really enjoyed it. The room is okay not too small. Plenty of amenities. Breakfast was excellent with so many choices of food and children buffet too! There is hot spa on 31st floor but we have to pay to use this facility. Very nice hotel close... More 

Helpful?
Thank gemartraveling
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. It is delightful to read that you had a comfortable stay in our hotel. However, it seems that you have noticed that most our staff lack the knowledge on basic English. It is a relief to know that our staff was able to help you on your... More 

Sacramento, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2016

Stayed here for two nights in May. Beautiful lobby with sweeping staircase. The room was fine - not super luxurious, but definitely OK, with a good view. The breakfast buffet had plenty of selection; easy to find something for either Japanese or Western tastes. The hotel is one of several right next to Universal Studios Japan, and walking out the... More 

Helpful?
Thank RetiredHappy2014
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. It is delightful to read that you had a comfortable stay in our hotel. Please feel free to invite your friends and family to stay here and experience a warm hospitality form our hotel. On behalf of the Hotel Keihan Staff, we wish you a good day.... More 

Pekanbaru, Indonesia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 27, 2016 via mobile

Hotel staff doesn't speak english and don't understand anything. We asked if we could leave our luggage in hotel storage room instead they are telling me that they will contact shipping company to send the luggage. They do not give water bottle in the room. We called a few times and finally they delivered the water bottles. We also asked... More 

Helpful?
Thank AISHA H
Keihan_Universal, receptionist at Hotel Keihan Universal Tower, responded to this review

Thank you for staying here at Hotel Keihan Universal Tower. It is our deepest regret to know about your experience with our staff. Most of our hotel staff are still developing the English Language. And for hotel staff coming from a non-english speaking country, It is very difficult for them to express and understand foreign guests. We only have a... More 

1 review
4 of 5 stars Reviewed June 25, 2016 via mobile

I felt room is too small to live for s family trip 😰😰, we paid JPY 68,130 for 3 nights ,but the room is really small ! I thought we book 3 person room for this trip ,but the space is really small 🤔🙄 覺得房間真的太小了,交通有點不方便到市區! 地點有點不太好找,我們坐機場巴士來,大約快70 鐘到,但是機場聽車到飯店門口,居然還要要快小時到。

Helpful?
Thank M4759CLamyw
Keihan_Universal, 係員 張 at Hotel Keihan Universal Tower, responded to this review
Google Translation

感谢您入住京阪环球影城塔饭店。 饭店距离... More 

Manila, Philippines
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 12, 2016

Since the main purpose of our trip was to go to USJ and tour Osaka, this hotel was a practical choice. Our room was big enough to accommodate our family of four. Clean and comfortable room, basic bathroom amenities, a few meters walk from the subway station and Universal Studios Japan. Staff are friendly and helpful. We were able to... More 

Helpful?
Thank weddingfan
Keihan_Universal, Receptionist at Hotel Keihan Universal Tower, responded to this review

Dear valued guest, Thank you for staying here at Hotel Keihan Universal Tower. It is delightful to read that you had a comfortable stay in our hotel. Please feel free to invite your friends and family to stay here and experience a warm hospitality form our hotel. On behalf of the Hotel Keihan Staff, we wish you a good day.... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 7, 2016 via mobile

Stay here if you intend to go to Universal Studios. We stayed 3 nights. We had no problems. (Can't comment on food as we ate at nearby restaurants.) Great location. Value for money. Good service. Adequate & interesting amenities. The best hotel for USJ especially if on a slim budget.

Helpful?
Thank Alvin C
Keihan_Universal, receptionist at Hotel Keihan Universal Tower, responded to this review

Thank you for choosing Hotel Keihan Universal Tower. We hoped that you had enjoyed your stay here in our Facility. It seems that you had not tried our restaurant in the hotel. I would highly recommend that everyone try our special buffet at the Garden, 3rd floor restaurant. You might find it to your liking. We hope to see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room

Additional Information about Hotel Keihan Universal Tower

Address: 6-2-45 Shimaya, Konohana-ku, Osaka 554-0024, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $133 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal Tower 3.5*
Number of rooms: 641
Reservation Options:
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Also Known As:
Hotel Keihan Universal
Hotel Style:
#21 Romantic Hotel in Osaka
#36 Family Hotel in Osaka
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