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Hotel Keihan Universal City

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6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
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511 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Honolulu, Hawaii
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

As you enter the hotel, their was always staff that greeted you and willing to assist! It made my family feel very appreciate staying here! Rooms were very clean! Free wifi in your room. Would definitely stay here again!

Helpful?
Thank jay22200
Surabaya, Indonesia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

the hotel located so near from universal city station, just a few steps. the hotel near with universal city walk ( which is sell so many various meals). if you plan to spend your day to play in universal studio, i recommend to stay in this hotel because so near with universal. the staff in front office is so nice... More 

Helpful?
Thank ikawijaya91
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is less than 5min walk from USJ entrance, and you can buy tickets and express passes at Hotel Lobby. After a whole day at USJ, it's good to be able to get back to your room so quickly instead of having to squeeze onto the the train with the masses. Just outside the hotel are dozens of eateries offering... More 

Helpful?
Thank 222gilliann
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear Valued Guest, Thank yo for choosing Hotel Keihan Universal City as an accomodation facility on your trip to Universal Studios Japan. We are delighted to read a good review coming from you. Your review wil help us improve our services more to meet the standards of our guests both foreign and local. It is a great privilage to serve... More 

Brisbane, Australia
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 9, 2016 via mobile

The staff were very helpful and do their best although only one person at the reception spoke english during our stay. The rooms were average but comfortable. I think this was a great base as we were visiting Universal Studios. I dont see any reason to atay here unless you were visiting Universal Studios. The themed rooms are not very... More 

Helpful?
Thank Ninjamekanik
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Dear valued guest Thank you for staying here at Hotel Keihan Universal City. We are gratful to read from this review that your stay in our guest room is quite comfortable. However, I appologize for the fact that the theme of the room did not meet your standards. We had a woody woodpecker room before, but since we changed the... More 

Solo, Indonesia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

What i love about this hotel is how they treat their guests like family. The staffs were great. Very helpful and so friendly. Checking time was so quick even though they have a lot of guests queueing at that time. We stayed for 2 nights at this hotel. We chose this hotel because they have family room and it located... More 

Helpful?
Thank mamellyn
Keihan_Universal, Receptionist at Hotel Keihan Universal City, responded to this review

Thank you for stayin here at Hotel Keihan Universal City. It seems that you have really enjoyed your stay in our Hotel. I am so glad that even though our staff does not speak much english, it still did not became a problem during your stay. I am so glad to know that the waiting time during your check-in was... More 

Singapore
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 28, 2016 via mobile

Great stay! We only stayed a night to spend time at universal studios which is right down from the hotel. Perfect location, food everywhere along the pedestrian mall strip right next to the theme park. Convenient with food and convenient stores as well as shops. Room was big and clean! Very kid friendly with a stool provided, toothbrushes, comb, bath... More 

Helpful?
Thank 00Jay
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. Our Facility is famous for being close to Universal Studios Japan and to the Universal City station which gives the guest a quick access to Osaka City. We strive everyday to give our guest a... More 

Perth, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 20, 2016

Stayed in a concept double room for 5 nights due to the proximity of USJ and Kaiyukan. The décor was great. The room was small and a tight squeeze with our suitcases. The view from our room was stunning! We could see the USJ themepark and the Giant Tempozan ferriswheel which was quite romantic. Did not eat at the hotel... More 

Helpful?
Thank RRituR
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had a delightful stay in our facility. Our hotel is known to have a quick access to Universal Studios, Osaka City, and both Kansai and Itami Airport. You seemed to have enjoyed Universal City Walk, the facility just outside the hotel where you... More 

Tokyo, Japan
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 29, 2016

Having one of the best deals there is,in just a few steps outside USJ. The location is just perfect,you won't have a hard time finding everything you might need. This Hotel offers great value and service to their guest. The staff has been very attentive in our needs, although some may not speak fluent english,but still everyone tried their best... More 

Helpful?
Thank AnnMielle P
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had a delightful stay in our facility. Our hotel is known to have a quick access to Universal Studios, Osaka City, and both Kansai and Itami Airport. With just about 10 to 20 minutes train ride, you will be able to reach the... More 

Vienna, Austria
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 25, 2016

This hotel was a convenient start to our Japan trip as you can take a bus directly to Universal from the airport (no messing around with suitcases in the trains - really recommend avoiding that!). You walk out of the hotel and the train station to get into town is basically right in front of you! We actually knew people... More 

Helpful?
Thank mgsquared
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had a delightful stay in our facility. Our hotel is known to have a quick access to Universal Studios, Osaka City, and both Kansai and Itami Airport. With just about 10 to 20 minutes train ride, you will be able to reach the... More 

Cebu City, Philippines
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 18, 2016

I loved everything about it. The staff communicated in English. No problem checking-in. Our room though small was enough for two, the bed surprisingly was spacious for two big-framed women. Toilet/bathroom was comfortable, could move with ease and had complete toiletry supplies. The ventilation was okay. In short, right price for a great value. Breakfast was included in our package.... More 

Helpful?
Thank Leilanie_12
Keihan_Universal, receptionist at Hotel Keihan Universal City, responded to this review

Thank you for staying here at Hotel Keihan Universal City. We are glad to hear that you had enjoyed your stay here in our hotel. Our Facility is famous for being close to Universal Studios Japan and to the Universal City station which gives the guest a quick access to Osaka City. We strive everyday to give our guest a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hotel Keihan Universal City

Address: 6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $131 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Keihan Universal City 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Keihan Universal City Osaka
Keihan Universal City Hotel
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