We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Metropolitan Nagano

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Metropolitan Nagano
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

466 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 177: English reviews
Start your review of Hotel Metropolitan Nagano
 Click to rate
Reviewed 3 days ago NEWvia mobile

Hotel located just beside the station and department store very very good location Staff also really nice due to i can't speak Japanese and don't know how to talked with shop to put my food in microwave But they advised me that you just buy and they will help me to do it

 Report
Helpful?
Thank Sivanutt R
Huntington Beach, California
Reviewed 5 days ago NEW

Just stayed for one evening and the hotel was convenient, clean, toiletries were great and the price could not be beat. It was so inexpensive, I would stay again. The lobby was a bit outdated, but I wasn't there to sit in the lobby. Being so convenient to the station, so many food options, a great price, why would anyone...

 Report
Helpful?
Thank Bchen88
singapore
Reviewed 6 days ago NEW

Location, service, spacious room, great service and nice buffet breakfast. Hotel is connected to the train station, do need to be expose to the elements of the weather. Many food choices nearby Gave us a extended check out when we requested.

 Report
Helpful?
Thank pioneertraveller
Reviewed 1 week ago via mobile

Strategically located next to JR Nagano main entrance, really good for travelling around. Clean and well equipped compact room, good safety with key card access. Staff is very helpful and professional, front staff named Masada help guiding us on how to go to snow monkeys resort, and help in sending 2 suitcases to next destination.

 Report
Helpful?
Thank Tanida I
Helensvale, Australia
Reviewed 1 week ago

After a long day and a night bus from Tokyo I arrived in Nagano at 5am. When making my booking, I had asked for an early check in. Having not heard from the hotel, I assumed my request had been received (as it had in the past with other hotels). Silly me. This hotel clearly doesn't read special requests as...

 Report
Helpful?
Thank meegs1982
singapore
Reviewed 1 week ago

The Metropolitan is without question one of the best hotels in the Nagano area. Nothing chic, not exactly modern, but certainly a good choice and great value. On exiting the JR train station in direction of the city area and once outside, look left and the hotel is in sight. Alternatively from inside the station, after exiting the ticket barrier...

 Report
Helpful?
Thank joe115
Reviewed 2 weeks ago via mobile

We have used this hotel twice as a stop off between arriving at Narita airport and skiing at Hakuba. It is adjoining the Nagano train station where both the Tokyo Shinkansen and Hakuba busses both leave/arrive from. The service is excellent (and English language friendly), beds are comfortable and breakfast is good.

 Report
Helpful?
Thank Chris W
Reviewed 2 weeks ago via mobile

Being located approx 100 metres of the train station is great if you are breaking up the trip to hakuba or beyond. The staff were really helpful storing our luggage before and after checking in/out of our room and gave us directions. Almost direct inside access from the train station. Which is a shopping centre with 5 levels of a...

 Report
Helpful?
Thank Barra G
HK
Reviewed 3 weeks ago

I spent 8 nights at the hotel in January 2017. I use it as the base for ski-ing in the region because it is only around 1 hour drive from many ski resorts in the region. This hotel is also good for an overnight stay to catch a bus to different ski-ing destinations. This is the third time I stayed...

 Report
Helpful?
Thank World_explorer_HK
Singapore, Singapore
Reviewed 4 weeks ago

Arrived slightly early and even though the hotel was evidently not fully booked, staff refused to release room earlier than the designated check-in time. Lobby is dated with dirty stained furniture, the entire premise oozes of mundaneness and reminds you of all the things that weren't great about the 70's, 80's and 90's. Close to catastrophic, but at the very...

 Report
Helpful?
1Thank tropicalpolarbear
Questions? Get answers from hotel staff and past guests. Ask a question

683 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (245)
Viewed
View from Room (22)
Viewed
Hotel & Grounds (22)
Viewed
Room/Suite (36)
Viewed
Bathroom (13)
Viewed
Dining (13)
Viewed
Family/Play Areas (1)
Viewed
Other (138)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (419)
Viewed
Amenities (5)
Viewed
Imperial Suite (98)
Viewed
Japanese Collaboration Suite (69)
Viewed
Dining (60)
Viewed
Standard Single Room (51)
Viewed
Standard Twin Room (51)
Viewed
The Hotel (85)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (2)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Nagano hotels
Chisun Grand Nagano
#2 of 77 in Nagano
192 reviews
Hotel JAL City Nagano
#3 of 77 in Nagano
473 reviews
Nagano Station
Hotel Sunroute Nagano
Hotel Sunroute Nagano
#4 of 77 in Nagano
147 reviews
Show Prices
Show Prices
Show Prices
Nagano Station
Hotel Sunroute Nagano Higashiguchi
Nagano Station
Kokusai 21 Hotel
Kokusai 21 Hotel
#7 of 77 in Nagano
99 reviews
HOTEL Mielparque Nagano
#20 of 77 in Nagano
63 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hotel Metropolitan Nagano

Address: 1346 Minami-ishido-cho, Nagano 380-0824, Nagano Prefecture
Location: Japan > Chubu > Nagano Prefecture > Nagano > Nagano Station
Price Range: $65 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Metropolitan Nagano 3.5*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, JAPANiCAN, Hotels.com, Rakuten, Travelocity and Ctrip TA so you can book your Hotel Metropolitan Nagano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metropolitan Hotel Nagano
Nagano Metropolitan Hotel
Hotel Style:
#2 Business Hotel in Nagano
#3 Best Value Hotel in Nagano
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Metropolitan Nagano staff and other travelers.
8 questions
Ask a question
San Francisco, California
3 months ago
San Francisco, California
3 months ago
Calgary, Canada
4 months ago

See all questions (8)

Questions? Get answers from Hotel Metropolitan Nagano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Asked for room with view facing the trains track, you will have view of the mountains and it is not noisy.”
 of 5 bubbles pioneertraveller, 6 days ago | Read review
“Um, don't bother...”
 of 5 bubbles meegs1982, 1 week ago | Read review
“Ask for a high floor room facing the city.”
 of 5 bubbles joe115, 1 week ago | Read review
“Try requesting a room that doesn't face the railway because it can be quite noisy if you wish to open the windows during the night.”
 of 5 bubbles World_explorer_HK, 3 weeks ago | Read review
“Ask for a room facing the road out the front, rather than facing the station, to eliminate any chance of train noise.”
 of 5 bubbles stamphappy, Jan 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question