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Arashiyama Benkei

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168 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at about 11:30am - much to early to check in and dropped our bags off to do a little sightseeing. Arriving back at 4pm our bags were already waiting in our room and check-in was a simple process. We had selected the room without the private bath, so off we went to the public bath. We actually had... More 

Helpful?
1 Thank Npshaw
toronto
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I will be checking into this ryokan on August 26. I wrote to them asking for direction from the train station to the ryokan 3 weeks ago and till now I have yet to hear from them. I read so many good reviews about them and decided to stay here - they are not the cheapest and I am now... More 

Helpful?
3 Thank Christine Yf S
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing experience!I travelled with my son.We had a very good time.The room is comfortable,the food is delicious,the location is perfect and the bath is so amazing.We all like it very very much.And I decide to come back again with my best friend this autumn.

Review collected in partnership with this hotel

Helpful?
2 Thank 942yvonne
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear 942yvonne, First of all, thank you so much for select us to stay in you trip to Kyoto for the special occasion which is travelling with your son. Your review with very straight comment, it was our pleasure to welcome you here at Arashiyama Benkei. We are really looking forward to your visit in Autumn with your friend, Autumn... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The personnel are very welcoming and polished. The ryokan atmosphere is colming and relaxing. The view is perfect looking up to mountain nad down to river. The upgraded dinner is just EXcellent!! Outstanding!

Review collected in partnership with this hotel

Helpful?
1 Thank andichen80
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear andichen80, Thank you very much for giving us wonderful review. We are truly pleased to hear that you had great time with us, and simply evaluate our facility, food and hospitality, even mentioning about the location. Again, we are much appreciated. We hope you to come and visit us again for your next trip to JAPAN. Yours sincerely, Arashiyama... More 

Kyoto, Japan
1 review
5 of 5 stars Reviewed 4 weeks ago

Unique experience at Onsen in highly interesting arashiyama area. A must for Japanese trip. Nice welcoming great bath...strongly encourage Japanese cooking ! All members of family enjoyed the stay. Thank you

Review collected in partnership with this hotel

Helpful?
Thank Eric B
benkei-staff, オーナー at Arashiyama Benkei, responded to this review

Dear Eric B, Thank you for your recent stay at Arashiyama Benkei!! We are much grateful to see your review and rating to our service. And also, your review will surely help our potential guest from all over the world. Our pleasure to hear that all of your family member had excellent time here at Arashiyama Benkei, and the area... More 

Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2016

It was a great memory for me and my family to have the real touch of Japanese stay in a Ryokan with very beautiful scenery. It is also an excellent accommodation for honeymoon. The heartful service of Arashiyama Benkei is another thing that my family will not forget for whole life. Thank you very much to make our vacation perfect... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Pjaruwat
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Pjaruwat, Thank you very much for selected us for your real Japanese experience. As we are proudly operating as Onsen (Hot springs), Japanese Cuisine and traditional accommodation provider as 'Ryokan". For one's life time experience, we are dedicated to offer the best service with true Japanese service soul. Your word is our resurrect. We hope to be able to... More 

1 review
5 of 5 stars Reviewed July 23, 2016

This was one of my best experiences traveling to Japan. I really enjoyed staying at the ryokan; I wish I had stayed a little longer. I had made requests from the staff to help me, and they were more than willing to help. If you aren't accustomed to staying at a Ryokan, remember to bring your best manners. It will... More 

Helpful?
Thank TeaAndEspresso7
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear TeaAndEspresso7, Your expression about our Ryokan is very warm and giving us the extream motivation to carry on with high professional service level. We hope you to stay for little longer by any chance if you are visiting Kyoto, Japan again. Best regards, Arashiyama Benkei More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016

This was our first time in a traditional Japanese inn. The staff were very helpful and took the time to explain different aspects of our stay. Wearing the yukatas and sleeping on the futons was an relaxing experience. The private and public bath areas were clean and comfortable. We especially liked all the attention to detail. Don't worry if you... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Ly H
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear Ly H, First of all, Thank you so much for select us especially for the first time staying at traditional Japanese inn as we are called Ryokan. We are much grateful to see your valuable review with pointing out the detail of our amenities as well as our hospitality service. Thank you very much for recommending us to the... More 

Seattle, Washington
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 11, 2016 via mobile

Our family stayed in a spacious room with a view of a beautiful garden. We slept on very comfortable traditional Japanese bedding, and there was both a Western & Japanese dining table in the room. My daughter loved the massage chair! We enjoyed the public bath and the private one in our room (also with garden view). The dinner &... More 

Helpful?
Thank RainySeattle206
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear RainySeattle206, Thank you very much for your recent stay at our ryokan 'Arashiyama Benkei'. We are really grateful that receive your review with detail comment. Our hospitality with Room, interiors, bedding, meals, etc are existing its all for the guest to have life time experience with us. And for exploring the area of Arashiayama, Kyoto. Your comment express and... More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 6, 2016

We haven't stayed in a ryokan before, and for two members of our family, it was their first trip to Japan. Arashiyama Benkei exceeded our expectations; they were very helpful and it was a wonderful experience.

Review collected in partnership with this hotel

Helpful?
Thank mnot
benkei-staff, 広報担当マネージャー at Arashiyama Benkei, responded to this review

Dear mnot, Thank you for your recent stay at Arashiyama Benkei!! We are much grateful to see your review and rating to our service. Truly great to hear that our ryokan was exceed your expectations, and we are pleased that we could provide you a great experience. Again, thank you very much!! We hope to see you again here at... More 

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Staying in Western Kyoto

Neighborhood Profile
Western Kyoto
Western Kyoto is home to some of the city's best eccentricities. Kyoto's Saga-Toriimoto Preserved Street takes visitors back in time to the Meiji Period, where old homes have been transformed into tea houses and eateries. Pleasure boats drift down the riverbank, under wooden bridges that beckon nature lovers to hiking trails and botanical walks. The area's famously tall bamboo groves, monkey park, and impressive vistas during the Hanami cherry blossom viewing season mean that it is busiest in warmer months, though also gorgeous in the fall, when the mountains and hills along the banks turn multi-colored. Historic and engaging, even the rail cars in Western Kyoto seek to exemplify its traditional nature and scenic beauty. Many people, including natives, come to visit the 1,200 rakan statues at the Otagi Nenbutsuji Temple, which is still in use as a religious site.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Room Service
  • Free Parking
  • Spa
Food & drink at the hotel
Arashiyama Benkei
Arashiyama Benkei
Cuisines: Japanese
Things to do
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Welcome Arashiyama Benkei was established in 1969 on the historical and scenic land known as Arashiyama. Thriving spring cherry blossoms, red autumn leaves blanketing the mountains, and cultural and historic landmarks give Arashiyama the distinction of being one of Japan’s leading sightseeing destinations. Just upstream from (west of) the Togetsu-kyo Bridge, which marks the center of the area, and situated alongside the murmurs of the Oi River, is Arashiyama Benkei. Our ryokan accommodations, built in the traditional sukiya-zukuri architecture style reminiscent of antique tea houses, is not simply a place to rest and eat, but also houses facilities in which guests can enjoy Arashiyama onsen (hot springs) and indulge in traditional Kyoto cuisine. Please visit us to experience the utmost in comfort and relaxation. -Rooms- Arashiyama Benkei is honored to provide 10 guest rooms, each with their own individual charm. Each room is thoughtfully designed and furnished in the Japanese style, featuring views of the Arashiyama mountains or our lush garden. Cherry blossoms in spring, cormorant fishing in summer, cascading colors of maple leaves in autumn, and a dusting of snow in winter. Our guests are certain to enjoy a peaceful stay among the beauty and stillness of this unique Kyoto scenery. -Onsen- Arashiyama onsen (hot spring) water has a pH of 8.3 and provides an exceptionally smooth touch that is said to beautify skin and wash away any travel fatigue. Benkei has indoor and open-air baths; both are available for men and women and are separated by gender. Guests who prefer to enjoy a bath in private may reserve a secluded open-air bathtub (same-day reservation, \2,160/group/45 minutes). -Cuisine- Guests at Benkei indulge in traditional multi-course kaiseki fare that uses seasonal ingredients found not only in Kyoto, but sourced from all over Japan. We take care in creating cuisine that appeals to all palates, yet maintains respect for the tenets of traditional Kyoto cooking. -Day Trips- Day trip guests at Benkei may also opt to enjoy a relaxing bath in addition to a gourmet meal. Reservations are required for combined onsen and dining day trips. The facilities open at 11:30 a.m. We offer full plans that include meals in private room (2 hours for bento meals or 3 hours for full-course kaiseki meals), baths, towels, and yukata robe, as well as more informal plans that include a restaurant meal in the open space and onsen bath. ... more   less 

Additional Information about Arashiyama Benkei

Address: 34 Sagatenryuji Susukinobabacho Ukyo-ku, Kyoto 616-8385, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Western Kyoto
Price Range: $534 - $960 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arashiyama Benkei 4*
Number of rooms: 10
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Also Known As:
Arashiyama Benkei Hotel Kyoto
Hotel Style:
#3 Spa Hotel in Kyoto
#4 Top resorts Hotel in Kyoto
#5 Luxury Hotel in Kyoto
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