This is our forever hotel. My family and I agreed at the magnificent breakfast and dinner that was provided. We will only stay at this hotel when in Kyoto. We had a day trip in Nagoya and decided to drive the hour , to enjoy Dinner one last time.
As mentioned in the title, the staff member were incredible! Very friendly and helpful -could not ask for a better group of employees. Room was very clean and comfortable. Food was excellent at The Grill and at the Italian restaurant in the hotel. Overall, a great 2-night visit. Would highly recommend to all.
Thanks to the very experienced and knowledgeable Concierge Team which has helped us a lot in planning our trip before and during our stay. They have prepared very detailed information at their counter as well - giving you suggestion in routing and where’s the best venue for maple leaves. Very friendly staff who can speak very fluent English from the time we stepped in till departure. I like the Japanese room design. Room size is bigger than I expected. But a bit disappointed with the sound proof as I overheard the conservation and coughing from next door at the late evening.
from the first second I was feeling like coming home Every member of the staff did an outstanding job. Ever time they where friendly, polite, helpful. I enjoyed every second hope to be back again soon
I’m not a chain hotel groupee, I don’t usually stay in big chain hotels , but the Hyatt in Kyoto surprised me ..the front desk was charming and the staff very accommodating It was a very pleasant stay at this hotel
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