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The Ritz-Carlton, Kyoto

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Kamogawa Nijo-Ohashi Hotori, Nakagyo-Ku, Kyoto 604-0902 Kyoto Prefecture
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Room & Suite (464)
Dining (189)

About

#16 of 549 hotels in Kyoto
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Opened in February 2014 as the first luxury urban resort in Japan, The Ritz-Carlton, Kyoto sits serenely on the banks of the Kamo river, with sweeping views of the famous Higashiyama mountains. The resort in Kyoto features 134 guest rooms and suites, four restaurants and bars, The Ritz-Carlton Spa, and four different types of banquet rooms ranging from corporate dinners, to meetings, exhibitions and private events. It also boasts a unique partnership with Pierre Hermé Paris, creator of Haute Pàtisserie, showcasing popular creations and introducing an exclusive range of signature desserts. Blending the centuries old traditions and rich culture of Japan's ancient capital with modern luxury, The Ritz-Carlton, Kyoto brings to life the cultural heart of Japan. The hotel is in close proximity to Kyoto's popular downtown areas including Gion, Pontocho and the city's retail and entertainment district.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Sauna
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Baggage storage
Concierge
Newspaper
Butler service
Doorperson
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
HOTEL STYLE
River View
Modern
Languages Spoken
Chinese, Japanese
Hotel links
Visit hotel website

Location

Full view
98Great for walkers
Grade: 98 out of 100
420Restaurantswithin 0.3 miles
82Attractionswithin 0.3 miles
Neighborhood
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Popular mentions
Very spacious rooms. Breakfast is served in Japanese and buffet style, and it is delicious. Will choose again. All of the hotel's services are reflected in the details. You can see Kamogawa by opening the curtains, and go to Kamogawa while running in the morning. The scenery is beautiful after rain.
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From start to finish, hands down the best hotel in Kyoto and maybe all of Japan. As I explained to Simon Finch, the charming and attentive general manager, the hotel is so nice, you never really want to leave the property. The very expansive room overlooking the river exudes a calm, peaceful atmosphere with flawless design elements. The hotel is beautiful- long and low and understated but elegant. And the staff is amazing- lovingly attired for this temple/shrine town - and ever attuned to the needs of its guests. A top notch team led by an individual who is well admired by his staff and they all aim for the best service which results in a wonderful experience in Kyoto for their guests. Enjoy!
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This very important review is well over due. My husband & I travel quite a bit. This stay was the greatest experience ever in a hotel! First of all, the hotel is absolutely amazing! We were greeted by Pedro who gave us a tour of this hidden paradise. You feel like you have stepped into another world when you enter. The staff was very friendly & available to assist when ever you needed anything. Although, Pedro always seemed available for questions or anything we needed. He went above and beyond in his role. We felt like we were the only guests in the hotel. We traveled through Japan for 2 weeks as an anniversary celebration. The staff knew it was our anniversary & truly made it extra special (the best was a card signed by the staff with personal messages). We felt like we were home. The staff here did everything to make us feel welcome. We had the breakfast buffet each morning. This buffet was also one of the best we have experienced. There was a wonderful selection of fresh & delicious food. The staff never let our drinks get too low or an empty plate sit on the table. We only stayed 2 nights in Kyoto, though I wish it had been longer. One of the evenings we chose to order room service and stay to enjoy the beautiful room with a view of the river. Our room had everything we could possibly need. The bed was like sleeping on a cloud. If you enjoy luxury, comfort, and friendly, professional staff, this is the place to stay.
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The title says it all. From the moment you step onto (not even into yet) the Ritz Kyoto property, you know your experience will be great. You'll be greeted by the staff who are delighted to welcome you. They take care of everything for you - from setting up your luggages in your room to sending postcards at the post office for you. Once inside your room, your personal butler will greet you with some coffee, tea and snacks. As you sip on your high-quality Japanese green tea, the butler will ask questions about your trip so he can assist you in planning activities for the trip. For us, we were only staying in Kyoto for 3 days so we were on a tight schedule since we wanted to see all the main attractions. Our butler, Ray, was amazing! He reserved 2 complimentary bike tours for us, which took us to all the sights, and suggested many restaurants and shopping in the nearby area. After we reserved everything through Ray, we were able to enjoy the endless amenities in our room. Not only did the Ritz think of every possible amenity you'd need - they also stocked the room with every item you could possible need, and more. And if there is something you need, but isn't in the room, they'd be happy to supply it with a quick request. We also enjoyed the gym and pool which were both clean and beautiful. The staff is also super friendly and helpful. Bathing suits and caps are also complimentary! I would highly recommend dining at their 1 Michelin star restaurant Tempura Mizuki. The food is unreal. I've never had tempura like that in my life and I literally refuse to eat tempura ever again...until I return to Japan. The chef was friendly, welcoming, and unpretentious; three characteristics which are hard to find at high-end restaurants. Overall, our stay was amazing and made our trip so memorable. I seriously can't wait until our next trip back to Kyoto just so I can stay at The Ritz! Thank you for the amazing experience. Keep up the great work!
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+1
Ended a week long business trip in Japan at the Ritz Carlton Kyoto, after a few days in Tokyo at the Palace Hotel. This was my first trip to Kyoto, which was an easy, charming and accessible city. Strongly suggest dining at "Another C" restaurant, helmed by a Japanese American chef. What I love abut the Ritz Carlton Kyoto Design: Absolutely stunning interior design with a strong connection and sense of place. After staying in many Ritz Carltons around the world, this property (along with Koh Samui) truly feels like it was designed and inspired by Kyoto. Often you have to weigh the comfort, consistent level of great service and the Bonvoy perks with a degree of genericness. The Ritz Carlton Kyoto is the exact opposite. It exuded everything I imagined about Japanese design, with clean lines, open spaces, glass exposure, and zen mood lighting throughout. Suites: The large suites make my Manhattan apartment look small. Huge bathroom, beautiful balcony overlooking river, comfortable beds, and beautiful design elements like traditional tea station and book shelf. You might find yourself looking for excuses to stay inside. Hairdryer: As a woman who appreciates a great hairdryer (and remains utterly confused why luxury hotel cheap out here) I can safely report it was high powered. Activities: They offered free hiking and city bike tours, both guided (at the time) from a lovely Belgian hospitality student on rotation at the property. I did the hike, which was a great way to see more of the city while burning off indulgent dinners. Note it's fairly steep, which was great for me but not so great for the others who weren't quite dressed/prepared. Staff: The staff were lovely and attentive while remaining human. Some hotels turn their people into robots. I also forgot a dress in the room, and they arranged shipment back to the states immediately. Location: Located right on the river, within walking distance to the heart of town. For me this was a big advantage to the Aman, especially if you are in town for a short period of time. Worth Knowing I genuinely loved nearly everything about this hotel, so if I'm getting picky, they pour very small glasses of wine at the bar while charging (expectedly) top prices.
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PRICE RANGE
$902 - $2,304 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoCity Center
NUMBER OF ROOMS
134
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Frequently Asked Questions about The Ritz-Carlton, Kyoto
Which popular attractions are close to The Ritz-Carlton, Kyoto?
Nearby attractions include Ippodo Tea Kyoto (0.2 miles), Honnoji Temple (0.3 miles), and Ume Sakura (0.2 miles).
What are some of the property amenities at The Ritz-Carlton, Kyoto?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Kyoto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, Kyoto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, Kyoto?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Kyoto?
Conveniently located restaurants include Trattoria Macedonia Yuki, Teppanyaki of aged Kobe beef Premium Pound Sanjo Kiyamachi, and Fortune Garden Kyoto.
Are there opportunities to exercise at The Ritz-Carlton, Kyoto?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton, Kyoto have an airport shuttle?
Yes, The Ritz-Carlton, Kyoto offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Ritz-Carlton, Kyoto located near the city center?
Yes, it is 0.8 miles away from the center of Kyoto.
Are any cleaning services offered at The Ritz-Carlton, Kyoto?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton, Kyoto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.