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The Ritz-Carlton, Kyoto

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The Ritz-Carlton, Kyoto
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738 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Reviewed 4 days ago NEWvia mobile

Normally, I'm not a big fan of Ritz. But I have to admit that Ritz Kyoto is relatively the best Ritz I ever experienced . The design is state of art. They can balance the traditional touch with the modernity and they just made it right! We don't need to say about the service. It's the best! Friendly, attentive and...

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1Thank N_Pausawasdi
Orlando, Florida
Reviewed 4 days ago NEW

Our weekend in Kyoto would not have been the same had we decided to stay anywhere but the Ritz Carlton. From the entrance way--which is adorned with beautiful, sculpted trees and rocks--to the rooms themselves, the most amazing attention has been given to every single detail. As you would expect from a Ritz Carlton in one of Japan's most prized...

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1Thank ericjw
Reviewed 5 days ago NEWvia mobile

Thank you making our stay wonderful! We lost our wifi device on the Shinkansen and Ayaka worked diligently to help us find it. The staff was very accommodating and friendly. The service is impeccable and the rooms are fabulous. It was all that and the little things that made are visit fun. From Ayaka's attention to our quest for the...

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Thank Katherine N
Hong Kong, China
Reviewed 1 week ago

Our short stay at Ritz-Calton Kyoto was very memorable. We shall definitely come back another time for a longer stay. The room with the river view was fabulous. All the staff are professional, friendly, and attentive. Western style breakfast and sushi dinner at Mizuki Sushi were superb too.

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1Thank SYW1
Los Angeles, California
Reviewed 1 week ago

Wow, this was one of those times where you did not feel you needed to leave the hotel to experience the place you are staying in. This did not feel like just any hotel or like any Ritz. You were always reminded that you were in Kyoto. The staff, the rooms, the food, the location, the service, and the ambience........

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2Thank Dmichael007
Hoorn, The Netherlands
Reviewed 1 week ago

The Ritz Carlton is the place to be in Kyoto when you have the budget. The hotel is beautiful. Zen. The bedroom spacious with all the amenties you might need. Soft and big beds, a nice bathroom and a enough space for a table and 2 chairs. But also the general area's are nice. The whole hotel has a very...

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1Thank amigo42
Simon F F, Manager at The Ritz-Carlton, Kyoto, responded to this review

Dear Eduardo Thank you very much for your review and of course your wonderful comments we are so glad that you enjoyed your time with us here in Kyoto. We are very pleased that you enjoyed your stay and found our hotel perfect in all most very way. The rooms themselves are quite spacious with a mix of Western and...

San Jose
Reviewed 1 week ago

We stayed at the hotel for one night due to a busy schedule and wished we had planned a longer stay. The staff was attentive and took care of us since the moment we walked in. We decided to take a Zen Garden Class offered by the hotel and it was definitely the highlight of our visit to Kyoto. Megumi,...

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3Thank Rocio E
Simon F F, Manager at The Ritz-Carlton, Kyoto, responded to this review

Dear Rocio Thank you very much for your review and of course your wonderful comments we are so glad that you enjoyed your time with us here in Kyoto. We are very pleased that your stay lived up to your expectation even though it was for a short time and we are very happy that you really enjoyed yourself, thank...

Reviewed 1 week ago via mobile

We loved the hotel! Very stylishly Japanese yet warm ambience. Building looks more like an residential block. Beautiful green and water features. Great location by the river, near Gion. Staff were really nice, smiling and genuinely tried their best to accommodate our wishes. Food in the Japanese restaurant is quite superior, both visually and taste. The rooms are well thought...

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Thank Jocelyn C
Simon F F, Manager at The Ritz-Carlton, Kyoto, responded to this review

Dear Jocelyn Thank you very much for your review and of course your wonderful comments we are so glad that you enjoyed your time with us here in Kyoto. The rooms themselves are quite spacious with a mix of Western and Japanese decor which makes your stay a real Kyoto experience. The hotel Indeed the location is very central here...

New York
Reviewed 1 week ago

In life there are nice hotels, there are a few really nice hotels, and then there is The Perfect Hotel. This is The Perfect Hotel. I was pushed to stay here by my travel agent and as per usual am very happy we took his advice. It is expensive. This is a special hotel and will be an occasion. I...

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1Thank Brendan M
Simon F F, Manager at The Ritz-Carlton, Kyoto, responded to this review

Dear Brendan Thank you very much for your review and of course your wonderful comments we are so glad that you enjoyed your time with us here in Kyoto. The hotel Indeed the location is very central here in Kyoto and only a stone’s throw away from all the entertainment of the Gion ( downtown Kyoto ). The rooms themselves...

Reviewed 1 week ago

This hotel is amazing! The facility is top notch and the staff goes above and beyond to ensure you have an outstanding experience. Alex, a member of the hotel even took my wife and I on a six mile morning run around the city and to some temples that was a top highlight of our 10 day stay in Japan....

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Thank Cory C
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Staying in City Center

Neighborhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened in February 2014 as the first luxury urban resort in Japan, The Ritz-Carlton, Kyoto sits serenely on the banks of the Kamogawa river, with sweeping views of the famous Higashiyama mountains. The resort features 134 guest rooms and suites, four restaurants and bars, The Ritz-Carlton Spa, and four different types of banquet rooms ranging from corporate dinners, to meetings, exhibitions and private events. The resort also boasts a unique partnership with Pierre Hermé Paris, creator of Haute Pàtisserie, showcasing popular creations and introducing an exclusive range of signature desserts. Blending the centuries old traditions and rich culture of Japan's ancient capital with modern luxury, The Ritz-Carlton, Kyoto brings to life the cultural heart of Japan. The hotel is in close proximity to Kyoto's popular downtown areas including Gion, Pontocho and the city's retail and entertainment district. ... more   less 

Additional Information about The Ritz-Carlton, Kyoto

Address: Kamogawa Nijo-Ohashi Hotori, Nakagyo-ku | Nakagyo-ku, Kyoto 604-0902, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center
Price Range: $560 - $1,571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kyoto 5*
Number of rooms: 134
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Kyoto
#1 Spa Hotel in Kyoto
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Kyoto staff and other travelers.
6 questions
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Kaneohe, HI
over a year ago

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Questions? Get answers from The Ritz-Carlton, Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would go for a riverview room”
 of 5 bubbles amigo42, 1 week ago | Read review
“Signature room with river view is really nice even on the second floor, see my photos of the view”
  • Riverview with the red leaves in front of my window
 of 5 bubbles 734leoy, 1 week ago | Read review
“Request a luxury room with a view of the river”
 of 5 bubbles VacayMyWay, 4 weeks ago | Read review
“River views are best but I had a room overlooking a temple or Shrine to the rear”
 of 5 bubbles JeremyG969, Nov 1, 2016 | Read review
“if cost is no expense, choose a nice sweet with a view of the riverside.”
 of 5 bubbles TONKA2, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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