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Matsubaya Inn

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Traveler (322)
Room & Suite (433)
Dining (45)
Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor1%
  • Terrible2%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Self-Serve Laundry
Breakfast included
3 Star accommodation
All hotel details
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Reviews (531)
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377 results
Traveler rating
205
126
28
7
11
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Time of year
LanguageEnglish
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205
126
28
7
11
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All reviewsjapanese style roomjapanese breakfastkyoto stationtea settatami matsryokan experiencetraditional ryokanminute walkgarden viewfuton bedfirst floorthe ground floorbreakfast was deliciousstayed nightsquiet streetenjoyable stayprivate bathroom
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1 - 5 of 377 reviews
Reviewed 4 weeks ago

We booked this place for our last night and wished we'd had a few more nights here. The rooms are traditional (tatami mats, screened off areas, etc) with a few modern ammenities (TV, small kitchenette for self catering). At either end of the street there...More

Thank George D
Response from matsubaya, マネージャー at Matsubaya InnResponded 4 weeks ago

Thank you very much for a good review about Matsubaya Ryokan. We are happy if you enjoyed staying at Matsubaya Ryokan. We hope to see you again in the future. Once again thank you very much.

Reviewed June 14, 2018 via mobile

This Ryokan was very clean and comfortable and walking distance to the train station. Staff very friendly and helpful. I did not use private bath but looked very nice and reasonably priced at 500 yen per hour. Rooms were a little noisy at times...but standard...More

Thank Megan S
Response from matsubaya, マネージャー at Matsubaya InnResponded 1 week ago

Thank you very much for a good review about Matsubaya Ryokan. We are happy if you enjoyed staying at Matsubaya Ryokan. We hope to see you again in the future. Once again thank you very much.

Reviewed April 29, 2018

Had a good 2 night stay at this ryokan with a good location close to Kyoto station. Very friendly staff and wonderful service but unfortunate bad smell in the room Did not get the chance to try the breakfast It was a good entry point...More

Thank travelfan5555
Response from matsubaya, オーナー at Matsubaya InnResponded April 30, 2018

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding location and our staff's service. We are so sorry if you feel not satisfied because bad smell in...More

Reviewed April 24, 2018

We were so excited to stay at a ryokan, but this place is not a real ryokan it's just a regular hotel. The wifi internet did not work at all. They have 50 rooms in this hotel all using the same internet, so it was...More

3  Thank Natasha0206
Reviewed April 21, 2018 via mobile

We chose this ryokan because it’s within walking distance from Kyoto Station and not too expensive. We felt the friendly atmosphere the moment we stepped in and were very happy that all staff at the counter were very comfortable conversing in English. The Japanese-style room...More

Thank AMNH
Response from matsubaya, オーナー at Matsubaya InnResponded April 22, 2018

Thank you for staying with us and for your kind review. We are delighted that you had a pleasant experience on that your stay with us We are looking forward to welcoming you on your next stay with us. with kindest regards, The management team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
$144 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Kyoto
Room types
Non-Smoking Rooms
Details
Price range
$144 - $231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Top resorts Hotel in Kyoto
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (322)
Room & Suite (433)
Dining (45)
Amenities (20)
Business Center & Event Rooms (1)
Nearby
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub,
Kyoto Station. A nexus for commerce, shopping, dining,
and hotels, the Shimogyo-ku area is infused with
tourists and local business travelers, making it a
competitive location for ever-new commercial
structures. The shops and cafes here are chic and
trendy, as a result, with many recognizable chains.
Commuters flood the Shimogyo-ku area twice a day, and
...More
Questions & Answers
Ask a question
eamonl85
January 26, 2017|
AnswerShow all 4 answers
Response from lforest | Reviewed this property |
you can use.the.key
0
Votes
Luv2Travelgg
May 7, 2016|
Answer
Response from Q2018GWterryl | Reviewed this property |
Yes sure why not. Just make sure there is an adult staying with him.
1
Vote
lele809
April 18, 2016|
AnswerShow all 2 answers
Response from AdzynR | Reviewed this property |
Yes. You are given a key for door. To lock at night and when you leave each day
0
Votes
Room Tips
"the ground floor room was spacious and good lighting (overcast the day I took the picture)"
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"Do not stay here. Choose another ryokan. But if you go, request the first floor with courtyard view."
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"Rooms on the ground floor also have a traditional Japanese garden."
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"Garden view room is lovely, but if you want to save some money, you could probably just get the rooms without..."
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