Beautiful classic hotel in a quiet location. It is walking distance to Kawaramachi which is main shopping and entertainment district. One of the best perks is the shuttle service from Kyoto Station provided by the hotel which was absolutely lovely and convenient. I stayed in a small double room that was manageable by maneuvering the furniture! The toilets definitely need some modernization and rooms could be bigger. We were nevertheless given a high level room and it had a beautiful view of the city. Overall great stay and good walkable location for a quiet night after a night out in the main city. The subway is around 5mins walk that would take you to most locations. Without a doubt the service was excellent from the concierge to the housekeeping and I would think about coming back again albeit a bigger room. …
The Okura hotel is a classic older hotel that has been well kept. The lobby could use a face lift the furniture is a bit dated and worn. I did enjoy my stay and my room was very nice with a view of the city. Would I stay again absolutely! The break fast was amazing!!! 5 stars!!!!
Fabulous. Clean, convenient, classy. The location is a bit far on foot from Kyoto Station, but there is a convenient office and waiting room with refreshments to wait for their frequent shuttle bus. They’ll hold your luggage there too. Don’t miss their wonderful Japanese breakfast overlooking the central river.
This hotel is well situated at the Gion area with great access to most places. It is also walking distance from a subway station. The staff are super helpful as my daughter arranged with them to deliver flowers, cakes and balloon to my room for my birthday. They are very responsible as they will take a photo of the delivery and sent it back to my daughter. Th buffet breakfast is very good with a wide variety of Japanese cuisine and on the 16th floor overseeing a beautiful sceneries.
“We had a wonderful time at Kyoto Hotel Okaru, celebrating my birthday at theirTeppanyaki restaurant. The service is excellent and staff speak very clear English. Receptionists at Hotel Lobby are very friendly and helpful. Thank you Okura.”
Perhaps unsurprisingly, a top class hotel situated in a very convenient location. The double rooms were extremely comfortable and spacious.Only minor quibble would be that the buffet breakfast is extremely busy and you may need to queue. The coffee shop was excellent, with superb pastries.
When we first got to our room I went straight in the bathroom. The door is like a plastic thin flimsy door. You have to take a very small step up. I felt like I was walking into a trailer. The bathroom is very dated. Countertops to the tile in the bathroom. We have two twin beds. You can feel the springs of the mattress with your bare hands, and the mattress dips badly!
Was available through airline (Qantas) at an attractive rate so booked. When I arrived I was very surprised by the cleanliness, the service and the location. Concierge staff were incredible. Great customer service and eating recomendations.
-centrally locates plus subway entrance is right below the hotel - don’t need to brave the weather! -wonderful staff with very polite and helpful bellmen to receptionists to concierges -rooms and bathrooms are spacious -bar on second floor is nice. Good drinks! -walking distance to good places to eat and shopping areas - chao chao gyoza, Mughal. -only hotel I’ve ever been to with humidifiers in every room -temperature controlled shower! -toilet seat warmer in every room -old world charm with hotel keys not key cards -very close to Nishiki market -can borrow umbrellas to go anywhere -very hospitable! Will stay here again in a heartbeat! FANTASTIC! HIGHLY RECOMMEND!!
A lovely, big room greeted us on arrival. The T.V. was similarly generous and the bathroom was large with a bath and separate shower. The shower itself was excellent. Breakfast was a bit mixed - the food was very good but the hot drinks were disappointing.