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RIHGA Royal Hotel Kyoto

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1,065 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Chiang Rai, Thailand
Reviewed 1 week ago

Located a short walk from Kyoto JR station. The hotel is not much to look at from the outside, but is quite nice once you enter the lobby. We stayed for 3 nights in a king suite. The lobby was very crowded on arrival, but we were checked in quickly. The hotel is quite large, and very spread out. Even...

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Helpful?
Thank souths70
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! Our staff truly appreciates your kind words and your very thorough description of the the facilities and amenities that we provide. While rooms are not equipped with an ironing board, you can receive one upon request. We apologize for not making it clear that this service is available. However,...

Reviewed 1 week ago via mobile

This hotel is walking distance from Kyoto Station and is very clean and modern looking. The only thing that threw me off was the check in that took 20 minutes. Mr. H at reception did not look like he knew what he was doing and he did not apologize once for taking up our time. Also, this isn't anything major...

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Helpful?
Thank Chisato S
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We are terribly sorry for the delayed check-in...

Shanghai, China
Reviewed 1 week ago

I booked 3nights stay. Good service, nice and polite staff. The room is very clean, good housekeeping. Buffet breakfast is worth to try. Hotel Shuttle bus to Kyoto station every 15mins is quite convenient. Recommend.

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Helpful?
Thank chrishy126
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! Our staff truly appreciates your kind words, and we are happy to hear that your were able to take full advantage of our buffet breakfast. Perhaps during your next stay you can enjoy fine French cuisine at Gourmand Tachibana. We are glad that you had a pleasant stay and...

Singapore
Reviewed 2 weeks ago

The hotel room considered good size in Japan context, and staffs are polite and helpful. It is located about 5 minutes walk from Kyoto train station, which offers many restaurants and shopping. Free parking for hotel guest. Great place to stay if you are having vacation in Kyoto. Highly recommended.

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Helpful?
Thank Jeremy G
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! Our staff truly appreciates your kind words. Since our hotel is quite close to Kyoto Station, guests can easily access many popular tourist destinations and places of interest. During your next visit, our concierge staff would be happy to help plan out your daily itinerary so that you can...

Auckland Region, New Zealand
Reviewed 2 weeks ago via mobile

Ample space, personal slippers, lovely scented bath salts, designer toiletries, and a capsule coffee machine. Basically the room is well kitted. The buffet breakfast is very good quality. Easy route to the train station, food places, shopping areas. Would have been better if there is a laundry area for guests.

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Helpful?
Thank meann e
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! We are very happy to hear that you were able to take full advantage of the room amenities and the variety of dishes offered by our buffet. While we unfortunately do not have a laundry area for guests, we appreciate your feedback. We do offer a laundry service or...

Southampton
Reviewed 3 weeks ago

Stayed for a view days and was very impressed. The rooms are as in most Japanese hotels quite small, but very well appointed, especially after the refurbishment. Nothing is missing. Very luxurious bathroom amenities. Even while the hotel is situated by a very busy main road and near the railways, the isolation of the windows is so good you wouldn't...

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Helpful?
1Thank OGvZ-L
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! We truly appreciate your kind words. Since our hotel is so close to Kyoto Staion, our guests can easily access many World Heritage Sites and places of interest. Also, we are so pleased to hear that you were able to take full advantage of the amenities offered in our...

Sydney
Reviewed 3 weeks ago

We (a family of four) stayed here for four nights. We had to rooms on the tenth floor (at different ends of the floor). The rooms were lovely, the beds were comfortable and the shower was the best we had in Japan. We utilised the shuttle bus a lot and found it very convenient. The hotel is only a 7-8...

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Helpful?
Thank SueBMSydney
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! We are very pleased to hear that you enjoyed our newly refurbished guest rooms and that you were able to take full advantage of our free shuttle bus service. Our hotel is very close to Kyoto Station so guests can easily access many popular destinations and World Heritage Sites....

Tokyo
Reviewed 3 weeks ago

First, the good; the rooms are a good size and newly-renovated. The beds are very comfortable, the shower is powerful and responsive. The breakfast buffet is pretty decent. The hotel is less than ten minutes walk from Kyoto station. So, overall, there's a lot to recommend this hotel, but there were a few things that I was disappointed about, especially...

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Helpful?
Thank Paul B
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the amenities offered in our guest rooms and that you were able to take full advantage of the buffet breakfast. Perhaps during your next visit you could enjoy fine French dining at our revolving restaurant, Top of Kyoto. However, we...

Hong Kong, China
Reviewed 3 weeks ago

The lobby looked good, the room was clean, buffet breakfast sufficient. What more can one ask for? Oh yes, it is near the train station, so convenient. It is really no different from the numerous hotels in the world.

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Thank L K
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! We are happy to hear that you took full advantage of the buffet breakfast, and perhaps during your next visit you could try the succulent steaks at Teppanyaki Aoi. It is unfortunate that we could not inspire you to believe that our hotel is quite a bit different from...

Los Angeles, California
Reviewed 4 weeks ago

I have stayed at this hotel for the last 10 years when visiting my corporate offices. It has always be a great location and well maintained but over the years it seemed to have lost the look of a quality hotel. I heard a remodel was planned and am happy to report that it is completed and very lovely. The...

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Helpful?
Thank STLtravler1130
お客様サービス担当支配人, sb at RIHGA Royal Hotel Kyoto, responded to this review

Dear Guest, Thank you for the wonderful review of our hotel! We truly appreciate your continued patronage for the past decade. With the exception of the 8th and 10th floor rooms, every guest room in our hotel is equipped with a mirror, which can be found inside the desk drawer. We apologize for not properly explaining this upon check-in. Our...

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Staying in Shimogyo-ku

Neighborhood Profile
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub, Kyoto Station. A nexus for commerce, shopping, dining, and hotels, the Shimogyo-ku area is infused with tourists and local business travelers, making it a competitive location for ever-new commercial structures. The shops and cafes here are chic and trendy, as a result, with many recognizable chains. Commuters flood the Shimogyo-ku area twice a day, and with Kyoto Station itself being a modern mega-complex and an architectural marvel, this neighborhood is one of the most contemporary and energetic areas that the city has to offer. Buildings here look futuristic, and huge department stores, shopping arcades, and public meeting spaces provide every possible convenience. It is also nearly the only place in Kyoto where rooftop dining and socializing is available, completing its modern tone.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Easily accessible to the Kyoto Station, only 7 minutes's walk away , RHIGA ROYAL HOTEL KYOTO is located within walking distance to World Heritages such as Toji Temple, Nishihonganji Temple and Higashihonganji Temple, and "Kyoto Aquarium" where you will have an exciting time with your family and friends and which is also popular spot for a date. You can enjoy truly relaxing time in our rooms equipped with an air cleaner with humidification function and free Wi-Fi. We are pleased to keep your luggage before your check-in as well as after your check-out, so that you can fully explore and discover Kyoto. We offer free shuttle bus service between Kyoto Station and our hotel and free parking facilities. We have Lounge & Bar and 6 restaurants where you can choose out of a variety of cuisine such as French, Japanese and Chinese. Amongst of those ,"Top of Kyoto" on the 14F which is the only one and unique French restaurant in Kyoto ,slowly turning around to command a beautiful and panoramic view of the townscape of Kyoto not only in the daytime but also in the nighttime, offers you a luxurious and delightful dining. ... more   less 

Additional Information about RIHGA Royal Hotel Kyoto

Address: 1 Taimatsu-cho, Shiokojisagaru, Higashihorikawadori, Shimogyo-ku, Kyoto 600-8237, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku , Kyoto Station
Price Range: $101 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — RIHGA Royal Hotel Kyoto 4*
Number of rooms: 482
Reservation Options:
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Also Known As:
Rihga Royal Kyoto
Kyoto Rihga Royal Hotel
Hotel Style:
#13 Luxury Hotel in Kyoto
#22 Business Hotel in Kyoto
#29 Family Hotel in Kyoto
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Questions & Answers

Here's what travelers have asked, with answers from RIHGA Royal Hotel Kyoto staff and other travelers.
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Questions? Get answers from RIHGA Royal Hotel Kyoto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Breakfast at the 14th floor revolving restaurant, for 800 yen extra. Well worth it.”
 of 5 bubbles 89lk, 3 weeks ago | Read review
“The rooms that face the back of the hotel are quieter.”
 of 5 bubbles STLtravler1130, 4 weeks ago | Read review
“Just stay there, it's worth it.”
 of 5 bubbles Guruprasad, Jan 12, 2017 | Read review
“Deluxe room”
 of 5 bubbles InaMann, Dec 29, 2016 | Read review
“Facing Train Station has mountain view”
 of 5 bubbles 843shelleyk, Dec 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question