I booked main building premier floor and they gave me a room with a not working aircon and when I told the front office, the officer told me to just open the window because Japan is still cold in this time. I could not believe what I heard. This is not the Japan standard that I knew. I asked for a room change after a few arguments. They gave me the south wing. I must say this hotel is outdated and not worth the money. The only good point is that it is located in front of Kyoto station.
If you are arriving in Kyoto on the Shinkansen bullet train, this hotel is right across the street from the train station. It's an easy walk across the street, even with luggage. The rooms are pretty basic but they are clean and comfortable. There are several good restaurants onsite. One negative would be the long line for the breakfast buffet in the morning. I would suggest that you don't book a room package that includes breakfast. Just book the basic room rate and walk across the street to one of the cafes or donut shops for breakfast.
I really enjoyed staying at the Westin Miyako Kyoto Hotel. I loved the location, which was not in the middle of the city, but far away enough to be relaxing and calm. The suites were also fantastic, which I was kindly upgraded to as an Ambassador. However, the biggest thing I appreciated was the service. The concierge team were all PHENOMENAL. From arranging all of our dinners/lunches and outings as well organizing a last minute driver for 2 days with MK Taxi. They were responsive, attentive, and helpful. I would've stayed longer if I could.
If you are looking for a hotel in Kyoto, look no further because this is the one. Great sized rooms (ask for new wing if you can) and just opposite the train station where you get lots of stuff including the branded shops! The train station also connects you to places like Nara easily so it’s worth booking this hotel. The lobby is huge and gives you a 5 star feel. I will be back!
Just directly opposite the Kyoto station with Donki building on the right. (I like this Donki more than the 24hours in Osaka). Aeon and Daiso are just 2mins walk so it was very very convenient. VIP Kyoto bus liner office is only about 3mins ago as well.
Although the location might lure you in being close to the Kyoto train station , it makes for lots of foot traffic and bedbugs. I was bitten by bedbugs the first night I slept here - very heavy infestation. And I don’t think the hotel is taking desinfestation seriously based on they’re response so beware if you stay there . Otherwise the rooms are decent size and staff nice
Such a good hotel to stay at in Kyoto. So close to shopping/train stations (metro, Shinkansen & JR) with awesome restaurants near by at the station. Loved staying here, stayed in 3-4 star hotels in 6 different locations in Japan and this hotel was our favourite. Such a massive hotel, it was a hike to get to our end of the South Wing but worth it for the comfy bed. Good price for what you get 😁
The hotel is just a couple of minutes from Kyoto Station. It is very convenience, walking distance. AEON mall is just 5 mins from the hotel. The place is clean and excellent staff in the hotel. Many eateries within walknig distance.
This hotel was booked at short notice when we were scampering around for a place to stay after we rearranged our schedule to have more time in Kyoto. So not much research was done but thanks to Novaland Tours for finding this convenient hotel for short stops in Kyoto., If you just have a few days in Kyoto and want somewhere walking distance to/from the train station, this is a good choice. Checkin went smoothly. Our luggage was sent on the day before from our hotel in Tokyo and was kept safe and covered until we arrived. As an aside, the luggage forwarding option is a great service in Japan and makes for a better travel experience in the trains and hands free sightseeing. Another option is the train stations do have luggage lockers though we never used so can’t comment. But I digress - the staff at the hotel were all friendly and helpful despite it being a busy hotel at checkin/out times. There is a restaurant that was spacious, nicely decorated and seemed newer than the rest of the building. No complaints on the food. We got connecting rooms as requested. The rooms though showed its wear such as in the the fading carpet and furniture. But for a no frills experience that’s convenient walking distance to the train station, this hotel served that purpose. …
Conveniently located to train station (Hachijo exit). Clean and comfortable room with bathroom amenities provided. Staff friendly and happy to assist with requests, Standard buffet breakfast. We would stay again
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