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ANA Crowne Plaza Kyoto

Cancelon$97*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
$133*
$97*
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ANA Crowne Plaza Kyoto
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1,272 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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Reviewed 3 days ago NEWvia mobile

We stopped here on tour of Japan during in Kyoto. The hotel is about 20mins from Kyoto station and right opposite Nijo castle. The hotel offers free shuttle from the train station which is handy. The hotel is very good, lobby area is lovely and grand. The rooms are getting abit dated. They felt old and abit shabby and certianly...

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Thank 1984hk
Orange County, CA
HOTEL’S FAVORITE REVIEW
Reviewed January 24, 2017

This hotel is located across the street from Nijo Castle, so if you plan to stop by this attraction, this is very close. The lobby area is very large, and the staff that handles your luggage are females dressed in geisha outfits. Staff is very friendly and the room is fairly large, in comparison to those in Tokyo. The amenities...

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1Thank missjae15
About Hotel's Favorite Review
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay at ANA CROWNE PLAZA KYOTO and also for your review. We are sincerely pleased to hear you have enjoyed your stay here in Kyoto. We appreciate for your kindest comments to our staff, which is very encouraging. We will keep up with utmost effort for our future customer’s satisfaction. We are looking...

Reviewed 1 week ago

Our room was quite large for Japan, plenty of room to store luggage and hang cloths, Big breakfasts, staff were fantastic and very helpful, the sauna and swimming pool area was better than anything i have ever experienced in any hotel anywhere, .. Male and female separate, pool, sauna, Japanese style bathing where you sit on a stool and water...

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1Thank Peter S
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for staying with us at ANA CROWNE PLAZA KYOTO, and also for taking your time to share the review. We sincerely feel pleased to hear you have enjoyed your stay in our hotel. We appreciate your kindest comments to our staff, which is very encouraging. We hope you will stay with us again in the near...

Las Vegas, Nevada
Reviewed 1 week ago via mobile

We checked in before and left out bags with the concierge. Our room was not ready so we went sightseeing. By the time we returned, they gave away our rooms and put us in smoking rooms. The smell of smoke in these rooms were strong so it was very disappointing. It was a good thing we only stayed one night....

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Thank Kassandra S
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for staying with us at ANA CROWNE PLAZA KYOTO. We feel sincerely sorry for the inconvenience caused in your room due to the smoking smell. We will give our utmost effort to improve our service standard for our future customer's satisfaction. Thank you again for sharing your comments and we will be looking forward to welcome...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

I enjoyed my stay at Ana Crowne Plaza. breakfast: the buffet is complete. There are a lot of choices and you can make yourself the orange juice the rooms are neat and you find everything you need Ms. Sophie Mizutori will be more than happy to assist you and provide information about sightseeing places. The subway is walking distance from...

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Thank Amine T
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for stay at ANA Crowne Plaza Hotel Kyoto. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We will give our utmost effort to improve our service standard for our future customer’s satisfaction. Thank you again...

Redwood City, California
Reviewed 3 weeks ago

Hotel is across the street from Nijojo castle. The hotel room are comfortable (pillows are great) as is the coffee in the room. Plenty of room for 2. We great great view of castle. The consi. Was very helpful. After taking buses, subway and tour buses in other cities in japan we opted for a taxi with English speaking driver...

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Thank Anne H
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay at ANA Crowne Plaza Hotel Kyoto, and also for taking your time to fill in our questionnaire. We are sincerely pleased to hear you have enjoyed your stay here in Kyoto. We also appreciate for your kindest comments to our staff, which is very encouraging. We will give our utmost effort to...

Indianapolis, Indiana
Reviewed 4 weeks ago via mobile

We had two rooms at this hotel. The first room had old wallpaper but had some updates. The second room on the 7th floor had no updates. The walls were stained and carpet smelled. I was told both were upgrades due to my spire status. Staff was pleasant. Breakfast was very good, however at exactly 10:00 we were told we...

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1Thank 574emilyk
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. We are sorry for making your stay uncomforatable one. Our hotel is in middle of redecorating the rooms interiors. We also apologise that our staff made you unpleasant at the breakfast restaurant. We will give our utmost effort to improve our service standard for our future customer's satisfaction. We hope...

Chicago, Illinois
Reviewed 4 weeks ago

The hotel is just across the street from Nijo Castle and about a block from the Nijojo station on the Red subway line. It appears to be an older property; the rooms are retrofitted with electrical outlets for electronic devices. Our room had a good shower and soft beds. There's an in-room safe. The hotel caters to tour groups; there's...

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Thank CultureVulture60657
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy General Manager ANA Crowne Plaza Hotel Kyoto

Shanghai, China
Reviewed 4 weeks ago via mobile

I saw photos of the rooms in trip advisor and the curtains looked like black out. But when I stayed at the crowns plaza, by 5-ish am the room was flooded with light. They can't even add a black out layer to the back of the curtains :(. Very disappointing, waking up so early made me exhausted for my 1...

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Thank mercurio_venice
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your review of our hotel. We are sorry to have made your stay uncomfortable one due to the curtains in the room. Thank you very much for sharing your experience here. We will give our best effort on our facility improvement for our future customer's satisfaction. We hope you will visit us again. Sincerely, Motohiro...

Singapore, Singapore
Reviewed April 16, 2017

Located bang opposite Nijo castle, ANA Crown plaza is a great property with a very courteous staff. Getting around Kyoto becomes super easy with the train station next door. They even provide free shuttle service from Kyoto station. Our room was on the 5th floor which provided great views of the castle. Considering our booking didn't have breakfast at the...

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Thank Prayer_VP
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy General Manager ANA Crowne Plaza Hotel Kyoto

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06/11/2017 06/12/2017
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Staying in City Center

Neighborhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 

Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Price Range: $87 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Hotel Style:
#15 Luxury Hotel in Kyoto
#24 Family Hotel in Kyoto
#25 Business Hotel in Kyoto
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Questions & Answers

Here's what travelers have asked, with answers from ANA Crowne Plaza Kyoto staff and other travelers.
20 questions
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Questions? Get answers from ANA Crowne Plaza Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get room with view of castle if possible. We are spy members so that might of helped”
annehK7489BV, 3 weeks ago | Read review
“Castle view and executive floor worth having.”
  • View from our room ..Nijo Castle
Pammie56, Apr 9, 2017 | Read review
“There are a few 7-Eleven around the hotel and they have some nice snacks.”
Subzero_M, Apr 6, 2017 | Read review
“Overlook the castle? Ours overlooked a back driveway and construction site.”
mikeh141, Mar 11, 2017 | Read review
“garden side rooms are quieter and have a lovely garden outlook”
campmotherDunedin, Jan 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$97* /night
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Prices are for 1 room, 2 adults
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