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ANA Crowne Plaza Kyoto

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ANA Crowne Plaza Kyoto
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1,141 Reviews from our TripAdvisor Community

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Showing 473: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for 3 nights. The castle view room was nice. The air conditioning worked well. The staff were very courteous. I got a very good deal on the room via travelocity. The location was very convenient. There are numerous dining options in the area. I did not dine at the hotel restaurants as they're a little pricey. The free... More 

Helpful?
Thank A TripAdvisor Member
MV, Ca
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel rooms need updating, our air conditioning did not work very well. The problem was it was at the end of July and humid. Great location across Nijo Castle. Staff were very helpful and pleasant. Actually, we found our overall experience of the people's graciousness unbelievable and the country is so clean.

Helpful?
Thank miekomom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The location is great and they offer a complimentary shuttle service from Kyoto Station which is very nice; which runs every 15 mins. Pick up in front of the Shizuya Bakery at the Hachijo exit. The hotel lobby is certainly big and certainly gives the feel of an above average hotel. Checking in was very simple but they definitely should... More 

Helpful?
1 Thank Kelly W
Athens
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of the hotel is beautiful, right across the Nijo castle, one of the hidden gems of Kyoto. One of the few castles in Japan that have the original nightingale floors. In regards to the hotel it is a bit dated, of course providing all the necessary amenities. We had an unpleasant check out experience with a male receptionist... More 

Helpful?
Thank giristroula
Raleigh, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel staff was very friendly and helpful. The room was clean and neat. We had a view of Nijo Castle from our room, which was also nice. The hotel offered bicycle rentals (for a fee) that made it enjoyable for us to tour the city in a fun way. Overall, a very nice hotel.

Helpful?
Thank Irishdad404
Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Our room had a great view of the castle across the way, but it was so gross. There were stains all over the carpet and just gave you the heeby-geebies. Our plan was to stay for two nights but once we stepped into the room, QUICKLY decided that one was enough. It looks like the kind of hotel that would... More 

Helpful?
1 Thank andijen88
IHGService, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear andijen88, Thank you so much for your review of our hotel. We are pleased to know you liked the fine location of our hotel in the area. We would like to apologize for the level of cleanliness of the room you received which fell below your expectations. Your feedback is very important to us as this continually helps us... More 

Atlanta, Georgia
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Honestly I consider 4 stars or above on trip advisor a safe bet. This is the first time it's been wrong. Saying this hotel is outdated is such an understatement. I mean carpet in the bathroom outdated. Broken tiles. Stains on all the public area carpets. Smell of smoke. Just gross. Then to top it off, staff was just average.... More 

Helpful?
1 Thank Khethiwe C
IHGService, Guest Relations Manager at ANA Crowne Plaza Kyoto, responded to this review

Dear Khethiwe C, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings you have... More 

Fort Lauderdale, Florida
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights from 5-7SEP2016. I was traveling with my girlfriend who is an IHG Spire Elite. Whenever traveling with her I'm shocked at how poorly IHG elites get treated. No free breakfast blows my mind. And no lounge! But anyway, the location is great. We had a nice view of the park across the street. And... More 

Helpful?
Thank Evan S
London, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located next to Nijo Castle. There is a free bus to/from Kyoto station, which was great since I was carrying a suitcase. The female staff were wearing kimonos and everyone was friendly and hospitable. On TV, aired CNN and BBC. Inside the desk was the latest issue of FORTUNE magazine. For breakfast, I ate at Unkai, which... More 

Helpful?
Thank derekph5
beijing
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not new but is well maintained and has great staff and amenities. The hotel has a shuttle bus from the railway station to the hotel which is vey convenient as many of the buses to tourist attractions depart from the railway station. The hotel restaurant is OK, food is good but expensive and the service is just... More 

Helpful?
Thank namhal
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in City Center

Neighborhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 

Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Price Range: $125 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Hotel Style:
#17 Luxury Hotel in Kyoto
#24 Family Hotel in Kyoto
#25 Business Hotel in Kyoto
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