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ANA Crowne Plaza Kyoto

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ANA Crowne Plaza Kyoto
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1,186 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Reviewed 3 days ago NEW

I stayed one night at in March,2016 because of sightseeing in Kyoto.This was the first time to stay in your hotel.This hotel is far from Kyoto station,but there is Nijo castle next to this hotel,so I could go to your hotel by using local buses easily.The free shuttle service from Kyoto station made it easy to go your hotel from...

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Helpful?
Thank Ayuka T
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you svery much for staying with us and for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when you will be in Kyoto next time. Sincerely, Motohiro Sakane Manager ANA CROWNE...

Singapore, Singapore
Reviewed 4 days ago NEW

There is little traffic jam up towards hotel after dinner but all smooth with a bit of waiting time. hotel is clean and comfortable for the 1 night stay. breakfast spread is international and buffet is nice.

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Helpful?
Thank Shiying S
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for your recent stay at ANA Crowne Plaza Hotel Kyoto, and also for taking your time to fill in our questionnaire. We are sincerely pleased to hear you have enjoyed your stay here in Kyoto. We will give our utmost effort for our future customer’s satisfaction. We are looking forward for a chance to welcome you...

Reviewed 4 days ago NEWvia mobile

The service at the hotel was great. As soon as we walked in, we were ushered by a delightful woman in a kimono to the front desk. Check-in was quick and we were upgraded to a room with a view of the castle. The hotel is well maintained for its age, and is in an easy location to the local...

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Helpful?
Thank Carlos T
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy General Manager ANA CROWNE PLAZA HOTEL KYOTO

Herzliya, Tel Aviv, Israel
Reviewed 1 week ago

The hotel is located just across the street from the Nino Castle , and have a shuttle service for the train station. I couldn't find anyone who speaks a proper English, and by writing proper I mean just to manage. When you call the operator: "sorry, no English", when you speak to one of the receptionists, they smile, say yes,...

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Helpful?
Thank Michal M
ANAUKY, Manager at ANA Crowne Plaza Kyoto, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Motohiro...

New York City, New York
Reviewed 1 week ago

The hotel is little out of the center but there is constant shuttle to Kyoto station and excellent bus service around the corner. You can also rent bike to ride around town. The hotel is old style and not very modern, heavy carpets in hallways and rooms, shower with curtains and not glass so update is required. Given the style...

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Helpful?
Thank iophir
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in,so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy general Manager ANA CROWNE PLAZA HOTEL KYOTO

New York
Reviewed 1 week ago

We stayed here for Thanksgiving weekend or high season as many people around the world come to Kyoto to visit during the changing of the leaves. We were given a large room for Japanese standards, but it's hard not to feel that the hotel has seen better days or is surviving on some faint past glory. The room was large...

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Thank ghuang9278
Reviewed 2 weeks ago

Visited during a Butokukai Taikai - martial arts embu - performance in honour of the Emperor House of Japan, hold at Butokuden temple in Kyoto. The location is absolutely great , in walking distance from many attractions in olc city center in Kyoto. Look for a very nice NihonToken (katana swords and fittings) shop in the opposite corner, after crossing...

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Helpful?
Thank Shinmyoken
ANAUKY, 支配人 at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, ANA Crowne Plaza Hotel Kyoto Dupety General Manager Motohiro Sakane

Sydney, Australia
Reviewed 4 weeks ago via mobile

My wife and I spent a week in Kyoto in November, 2016 and stayed at the ANA Crowne Plaza. We had 2 complaints. Although we had booked a non smoking room we were put in a smoking room on arrival. You could smell the stench of cigarettes as soon as you walked into the room. We immediately complained and were...

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Helpful?
Thank GTilsley
Singapore, Singapore
Reviewed 4 weeks ago

Lovely hotel typical of what you would expect from the ANA Crowne Plaza group. It is conveniently located opposite Nijo Castle. The rooms are well furnished and conducive for a good night's rest. The free shuttle service to/from Kyoto Station makes it easy to explore Kyoto. Note that the shuttle pickup location from Kyoto Station in at the South (Hachijio)...

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Helpful?
Thank aktan6336
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you very much for using ANA Crowne Plaza Hotel Kyoto this time. We're glad in the sing you could meet,too. I'm waiting for the visit to the hall which is again more than a heart. sincerely, Motohiro Sakane Deputy general Manager ANA CROWNE PLAZA HOTEL KYOTO

Snodland
Reviewed October 30, 2016 via mobile

Stayed here for a business conference. Room was clean comfortable amd spacious. Conference facilities were good. The room was well equiped, screens, mikes etc all worked. Regreshment provided were tasty. The hotel has a few restaurant options and i think we tried most. Favourite was the tepenyaki grill which was absolutely fantastic. Another eve we ate in another room which...

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Helpful?
Thank Neil M
ANAUKY, マネージャー at ANA Crowne Plaza Kyoto, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Motohiro Sakane Deputy general Manager ANA Crowne Plaza Hotel Kyoto

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Staying in City Center

Neighborhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The ANA Hotel Kyoto looks almost out of place with its modern exterior nestled amongst the sublime beauty and historic grandeur of Japan s old capital. This however belies the traditional hospitality and classic atmosphere to be experienced within her four walls. ... more   less 

Additional Information about ANA Crowne Plaza Kyoto

Address: Nijojo-mae, Horikawa-dori, Nakagyo-ku, Kyoto 604-0055, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Price Range: $101 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Kyoto 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Kyoto Ana Hotel
Ana Hotel Kyoto
Hotel Style:
#16 Luxury Hotel in Kyoto
#24 Family Hotel in Kyoto
#25 Business Hotel in Kyoto
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Questions & Answers

Here's what travelers have asked, with answers from ANA Crowne Plaza Kyoto staff and other travelers.
18 questions
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Questions? Get answers from ANA Crowne Plaza Kyoto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and request for a room with a view of Nijo Castle.”
  • Comfortable and nicely furnished room
 of 5 bubbles aktan6336, 4 weeks ago | Read review
“high floor give good views over adjoining rooftops”
 of 5 bubbles briangBaildon, Oct 23, 2016 | Read review
“Try a rom with castle view”
 of 5 bubbles ClaudiusSg, Oct 16, 2016 | Read review
“Be sure to specify the non-smoking vs smoking room before you walk away from the check-in counter.”
 of 5 bubbles K1997VIkellyw, Sep 23, 2016 | Read review
“Choose a room that faces the Nijo Castle”
 of 5 bubbles derekph5, Sep 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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