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Kyoto Tokyu Hotel

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898 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Level Contributor
12 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is nice and the staff are wonderful here. Lounge and restaurants are little pricey but that's to be expected at 4 star hotel. Nice clean rooms. You can tell the furniture is old but it works. I went durning the remodeling phase so I'm sure the lower floors prob already have been updated. All in all nice stay... More 

Helpful?
Thank c c
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We are really happy to hear you had a good time at Kyoto Tokyu Hotel. We are always waiting for your next visit! Thanks for sharing your valuable feedback. We look foward to seeing you again in the near future. Kyoto Tokyu Hotel More 

Athens, Attiki, Greece
Level Contributor
145 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel has a lovely lobby and the staff is very helpful. Some employees speak very good English. The single room has a normal size. The restaurants offer excellent food and ambiance. The small garden with the bamboos and the water is charming.

Helpful?
Thank Riana M
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you for choosing Kyoto Tokyu Hotel and sharing the valuable feedback! Also, thank very much for your kind words to us. We are really glad to hear that. We look forward to welcoming you again in the near future. Kyoto Tokyu Hotel. More 

Williston, Vermont
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The lobby, staff, gift shop, bathtub, and food are great, but that's not why you choose a hotel. The rooms are small & cramped. The beds are hard and you can't adjust the air conditioning below 75 F/24 C. The bathroom is tiny and you step up into it which is a nightly hazard. Storage is barely adequate, but awkwardly... More 

Helpful?
Thank VTtraveler54
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We hope you had a great trip in Japan. Reading your valuable feed back, we shared your comment with our team. Thanks for sharing. We are sorry that we couldn't live up to your expectations. Thanks again. Kyoto Tokyu Hotel. More 

Maui
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The entry to this hotel is attractive and the wandering water feature visible from the lobby is beautiful. Staff is helpful and location can't be beat. Unfortunately, even though I have gotten used to the plastic aesthetic of many Japanese bathrooms, this is one that tainted the stay. It's like an airplane bathroom (plastic and aluminum/steel) with a very musty... More 

Helpful?
Thank KayAloha
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We are glad that you share the valuable feedback. We share your feedback with our team. And, sorry about the bathrooms. If we had a chance, we hope to see you again in the future. Thanks for choosing Kyoto Tokyu Hotel. More 

Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our stay at the Tokyu Hotel was very relaxing. The hotel is very quiet and the rooms well appointed albeit a little tight for space as is the norm with Japanese hotels. The hotel is not close to the city or station but the hotel does offer a free shuttle to the station running every 20 minutes. There is also... More 

Helpful?
2 Thank craigbarton66
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We hope you enjoyed your stay at our hotel. We have vending machines on 2nd, 3rd, and 4th fllor. We shoud have informed you about it during your stay. Thank you for sharing your valuable feedback. We look foward to seeing you again sometimes soon! Thank you. Kyoto... More 

Cardiff, United Kingdom
Level Contributor
347 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came here with a group from Britain. Had a good time, jotel was really good. Very helpful, clean and efficient. Rooms were fine, not big but fine and bathrooms were clean although small. Breakfast was good.

Helpful?
1 Thank suitcase0810
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We hope you had a great time at our hotel. We look foward to seeing you again in the near future. Thank you. Kyoto Tokyu Hotel. More 

Level Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Although the hotel is just a 5 minute taxi drive from Kyoto Station, it has no public transportation othee than taxi in the surroundings. It takes you 30 minutes walking to get to a metro or train station. No many restaurantes in the neighbourhood too. The rooms are small and with few space to store your bags. On the other... More 

Helpful?
Thank Nuno C
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We have free shuttle bus service to Kyoto train station and back to the hotel. We could have informed you about the shuttle service during your stay. Thank you for your comment. We look foward to seeing you again in the near future! Kyoto Tokyu Hotel More 

Nagpur, India
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 12, 2016

Well, had the chance to stay for almost four days at this Hotel. It was an enjoyable experience. The rooms are pretty good, neat, A/C is pleasant, washrooms are clean and with all amenities. Free wifi is available in the rooms and is pretty fast also. There is a shuttle bus service to Kyoto station which is very useful. Only... More 

Helpful?
Thank ROYNGPUR
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We are really glad to hear you had enjoyed your stay at our hotel. The tap water is drinkable, but we will share your comment with our team about a bottle of water. Thanks for sharing. We look forward to welcome you again in the near future. Kyoto... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 6, 2016 via mobile

Nice and big hotel.. Very friendly and professional. THe shuttle to the station is handy. The concierge is very helpful. Although location of the hotel is abit far from city centre. Overall we had a nice stay here. The room is typical small but normal for japan, very clean.

Helpful?
Thank Nunuk S
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay. We are happy to hear you had a pleasant stay. There are more places you need to visit, so we look forward to welcoming you again sometimes soon. Thanks again for sharing your great feedback. Kyoto Tokyu Hotel. More 

Brisbane, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 4, 2016

I stayed here in June and I was amazed! The service was outstanding, nothing was too hard, the food was excellent. The bar is one of the best I have ever gone to, the pizza and the green cocktail with the gold outside was BEAUTIFUL!!!! Beware though, the hotel became somewhat of a crutch because we enjoyed it so much!

Helpful?
Thank Lauren B
堀川五条, フロント オフィス マネージャー at Kyoto Tokyu Hotel, responded to this review

Thank you very much for staying with us on your previous stay and sharing your valuable feedback! We are really glad that you enjoyed a lot. I will definitely share your feedback with our team. We look forward to seeing you again in the near future. Thanks again. Kyoto Tokyu Hotel. More 

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Staying in Shimogyo-ku

Neighborhood Profile
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub, Kyoto Station. A nexus for commerce, shopping, dining, and hotels, the Shimogyo-ku area is infused with tourists and local business travelers, making it a competitive location for ever-new commercial structures. The shops and cafes here are chic and trendy, as a result, with many recognizable chains. Commuters flood the Shimogyo-ku area twice a day, and with Kyoto Station itself being a modern mega-complex and an architectural marvel, this neighborhood is one of the most contemporary and energetic areas that the city has to offer. Buildings here look futuristic, and huge department stores, shopping arcades, and public meeting spaces provide every possible convenience. It is also nearly the only place in Kyoto where rooftop dining and socializing is available, completing its modern tone.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
The hotel's contemporary interpretation of traditional Kyoto values has earned the Kyoto Scenic Beauty Award, as well as the BCS Awards for excellence in modern architecture. From the impressive main entrance, and the courtyard water feature recreating the simple purity of the city's Horikawa River, the atmosphere of quiet composure communicates a sense of calm and relaxation to every guest. ... more   less 

Additional Information about Kyoto Tokyu Hotel

Address: 580 Kakimotocho | Gojo-sagaru, Horikawa-dori, Shimogyo-ku, Kyoto 600-8519, Kyoto Prefecture
Location: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku
Price Range: $129 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kyoto Tokyu Hotel 4*
Number of rooms: 430
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Kyoto
#16 Luxury Hotel in Kyoto
#18 Business Hotel in Kyoto
#27 Family Hotel in Kyoto
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