I lost my luggage on the Shinkansen when I was traveling from Nagoya to Kyoto. I wanted to make a police report but was worried that I may not be able to communicate with the police as I cant speak Japanese. The front office lady Ando assisted to translate 4 pages of English text to Japanese so I can bring it to the police station. Thanks for the excellent service!
The hotel is super clean, staff have very basic knowledge of English and this is something that should be worked. No matter how they are trying the language barrier is evident and probably a minus, that’s why I was not able to get a proper indication for a good restaurant ( which i found by myself). Position is great ( bus stop close and easy to acces main attractions )and value for money is ok ( a small onsen would increase their bills and customer satisfaction).
This hotel is an absolute pleasure. It's a relatively new 5-floor building set in a mainly residential area of Kyoto. We had booked the largest room on the floor containing 3 wide and very comfortable beds. All fittings and furniture are crisp and clean and the bathroom, whilst compact, is well finished with a separate WC and shower room. Whilst the hotel is about 15-20 minutes walk from the Gion downtown area its immediate vicinity has a plentiful supply of excellent restaurants, coffee shops, patisseries and sophisticated small retailers. We loved the location among the one-way grid where none of the traffic moves fast as you wander the narrow streets and alleys. Close by is a district of the town which is totally non-smoking. For travelling further afield bus stops and train stations are a short walk away. The hotel provides breakfast which can be either Japanese or Western. Our only complaint was that they try too hard to provide a Western menu which we found sickly and over-complex. We were perfectly satisfied with the buffet of cereals, toast, pastries, fresh fruit and fresh coffee. We paid for both but ended up eating only the Buffet. The staff are delightful and exceptionally helpful throughout our 4-night stay. A great hotel which we would thoroughly recommend to anyone visiting Kyoto. …
Stay for 3 nights in a standard room. Was pleasantly surprised upon entering, as the staff always serve with a smile, and treat guests with high regard. Quiet place with facilities which are simple and well-maintained. Was also very proactive and helpful when we had to leave our luggage at the hotel after checkout. Really exceeded expectations as we went to Tokyo and Osaka before arriving at Kyoto, but did not receive such treatment at previous hotels. Its a 3 storey building which is blocked on both sides, so don't expect any views. My room window was facing a wall, which meant I could see nothing, but got a quiet room in return (no noise from the road).
We stayed here for five nights to explore Kyoto, it was a quiet and very comfortable place to stay, we had breakfast which was a choice of Japanese or western each day. This was the cheapest and best hotel we stayed in on our trip around Japan. Loved this place!
Stayed here for 2 nights Good points are Staff very very helpful and always smiling Breakfast like most similar hotels but here you get a Japanese or western choice was very nice. Huge bath Free WiFi Bad points Room is on the small side Air Con all in Japanese and a pain to fiddle with until you got it right. Room was very dark view was a wall 😂 Location was 10 min taxi from Kyoto station around 1200¥ actually found a great bar and Tempura restaurant very close by so that was a bonus. Anyway bottom line it’s a nice hotel have stayed in much worse for more money..
This is an amazing hotel!!! We love the place... the staff were amazing and speak English very well. The room was spacious and very clean. Love the concept of separate shower and the tub. The toilet has a separate room. The everyday breakfast was very special and delicious. Love the instrumental music they play during meals. The corner room was a special touch. We would definitely go back!
I need to mention the bathroom!! The shower/bath room was the highlight of our trip! Large bathtub with shower room! After staying in many cramped hotel rooms over our trip, this one was more than moderately comfortable including luxury feather pillows, deluxe air conditioning, blockout blind for sleeping and even included a mobile for GPS for those of us international travellers who do not have a sim. The staff were more than accommodating and friendly, and had no issues with language barriers. Only downside is the location was only okay and the hotel offered no city view.
This is a brand new hotel. First and foremost, it’s comfortable. The standard twin has a wet room with bath. However, it has no food prep, so breakfasts are ‘imported’ - and these are odd, as is the service. Of the hotels we stayed in during 2 weeks in Japan, this one was ‘middling’. Ask for a garden facing room.
My husband and I stayed here while on our honeymoon in Japan. The hotel had clean rooms that were decently sized and the staff is just AMAZING!! We cannot say enough positive things about the staff there. They made us feel very welcome and even left us a special note in our room wishing us a 'Happy Honeymoon' upon our arrival. When you check in, you are given a hot towel and a little treat which was just a nice little extra touch! However, make sure to include Nagoitei in your search as there are two Vista Premio hotels in Kyoto we found out. It is in a good location with access to yummy places to eat, the Shijo station and the main Nishiki market isn't too far of a walk. We really enjoyed our stay here and would highly recommend if you're looking for a nice place to lay your head for a reasonable price!…