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HOTEL THE CELESTINE KYOTO GION

Traveler (203)
Room & Suite (56)
Dining (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Romantic
HOTEL CLASS

Location

Full view
214Reviews
281Photos
17Q+A
9Room tips
Traveler rating
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Popular mentions
The hotel smelt great but looked a little stark and bare. Unpainted concrete walls in reception, lack of aesthetics overall. Concierge was a nightmare: not responding to emails (promptly or at all) re restaurant bookings left us feeling ignored and on the edge. This went on for
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From check in to check out staff were hospitable. I fell in love with the modern decor instantaneously in the lobby and the room itself. The small room was so cozy and well-appointed. They left yukatas in baskets in the room for the onsen located within the hotel. Luxurious
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 3 days ago
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.Designed to shift the traditions and history of Kyoto into the modern day, guest rooms use the beauty of spatial design. From the interior design to the amenities, each and every item in the guest rooms has been carefully chosen to provide a truly relaxing private room.At “Yasaka Endo The Celestine Kyoto Gion”, traditional Kyoto Kaiseki cuisine, Kyoto Banzai cuisine (light Kyoto-style home cooking with boiled and marinated food), and Shojin vegetarian cuisine is prepared using top-quality local ingredients, such as Kyo-yasai (specifically certified vegetable varieties grown in Kyoto), and Kyoto beef. The buffet breakfast is comprised of cuisine such as the Kyoto beef tempura burger, as well as tempura and rolled omelette which is prepared before your very eyes. Cuisine like this cannot be experienced anywhere else! The evening menu is comprised of three kinds of course cuisine.We also would like to thank you for your laudatory comment on our staffs. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes. Thank you again for sharing your pleasing feedback with us. We are looking forward to welcoming you back again on your future trip to Kyoto. Front Office Manager
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There are many good things to say about this hotel, but two that stand out are: dedication to customer service, and the Onsen at the hotel. Our visit included three nights. Each evening the Concierge helped us with dinner reservations, during the busy cherry blossom season. We
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 6 days ago
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with a number of high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfort by a walk in their spacious and peaceful garden.We really appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (Hospitality) improvement. In generally, Japan is fantastic country for hospitality, we assure you that we will continue to strive to provide better service. One of our key priorities is to provide the highest levels of service to our valuable customers. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager
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We really enjoyed our stay at this Hotel in Kyoto We used the shuttle bus to get to the Hotel from Kyoto train station after our cycling tour on the day of arrival. This was very convenient and we used it on the day we left as well as to go into Kyoto for other visits we made?
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 6 days ago
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.We are pleased to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon. Front Office Manager
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I didn’t really know what to expect at this hotel as our travel agent booked it as part of our Japanese tour, but it exceeded my expectations. Although the hotel is large and modern they’ve managed to achieve a private behind closed doors experience through the clever use of
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded 1 week ago
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment.It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with a number of high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfort by a walk in their spacious and peaceful garden.Designed to shift the traditions and history of Kyoto into the modern day, guest rooms use the beauty of spatial design. From the interior design to the amenities, each and every item in the guest rooms has been carefully chosen to provide a truly relaxing private room.We are offering buffet style breakfast with the theme of “Morning in Kyoto”. Rich local ingredients such as Kyoto beef, Kyo-yasai vegetables, and seasonal fish from Wakasa and Lake Biwa are prepared with traditional Kyo-kaiseki, Obanzai, and Shojin-ryori techniques. Enjoy the live dishes and cuisine prepared in front of your eyes from the two counters. In addition to traditional Kyoto cuisine, dishes only available at Yasaka Endo such as Kyoto Beef Tempura Burger, popular at the Beverly Hills (US) location are served buffet style at a reasonable price.Thank you very much again for your time providing us your feedback which is very important to all of us. We are looking forward to welcoming you again on your future trip to Kyoto. Front Office Manager
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View of the parking lot and neighborhood from our room
Great looking Coffee and tea cups in the room
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Thank you for contacting our hotel this time. In order to answer your question, you need to confirm your reservation content. Is it possible to tell me the reservation details? Kind Regards, Toru Takahashi Rooms Department HOTEL THE CELESTINE KYOTO GION We want to be your help. Kind Regards, Toru Takahashi Rooms Department HOTEL THE CELESTINE KYOTO GION
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We will be pleased if you can email us at least once, so we will need your reservation request as personal information. We can reply if you can inquire from our hotel homepage. I am sorry to have caused you inconvenience. Kind Regards, Toru Takahashi Rooms Department HOTEL THE CELESTINE KYOTO GION We want to be your help. Rooms Department HOTEL THE CELESTINE KYOTO GION
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Thank you for choosing to stay our Hotel The Celestine Kyoto Gion. We have a free shuttle bus service from Kyoto Station. *First come, first served basis. The bus stop is located at Hachijo-guchi Entrance /exit (Chinese Charactor is 八条口, you can see this sign near the JR / Shinkansen area )of Kyoto Station. As you walk out the Hachijoguchi Exit, please make a left and you will see "the INODA Coffee Shop", ( just backside of the cofee shop area) and just turn on the right to the street side, that's the bus stop, you will see our hotel sign on the building wall. If you are in trouble finding the place, please feel free to call us. You can find the time table on our website. Our bus driver will show up outside of the bus with a sign board.(it doesn't look like a regular bus stop) Our bus is a minibus in shiny chick rosy brown. In case you would like to take a taxi, it will probably cost around 2,000 yen. We are sorry we do not have shuttle bus service to Kansai Airport. We are happy to arrange taxi for you during your stay. Please ask our front desk. If you are in trouble looking for the place, please feel free to call us anytime. Tel (Japan +81)-75-532-3111 Thank you.
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My wife and I ant to share a bed. I see you have double beds. What room should we ask for?
A warm greeting from the Celestine Kyoto Gion. Thank you very much for your inquiry. We have two types of Double room, one is Superior Double room which around 26 square metre. Another one is Comfort Double room which around 30 square metre. And, our twin room has two beds which put together like one big bed. Please check our HP for more details. Thank you. Front Office Manager
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Not really big enough for a family of 4 plus the hotel probably won't allow 4 people in the room. Hotel rooms in Japan are generally much smaller than the US and it would be hard to fit all your luggage plus extra kids. Write to he hotel and see if they have one of their larger rooms which may allow them to accomodate your family. It is more of a luxury boutique hotel than a family hotel. I found 2 rooms in this hotel was better value than one large room for 4 people in a 3 star hotel.
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"The Wifi reception is stronger in the rooms to the left (not the rooms facing the parking lot next door)"
"Try to get a room on the top floor with a view eastward."
"white glove, very accommodating"
"They have many varieties of rooms to fit your budget from the Celestine Deluxe Higashiyama Suite to the Double and twin rooms."
"hotel already is in a quiet neighborhood, but rooms on the inside courtyard are probably quietest"
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PRICE RANGE
$221 - $829 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyoto
NUMBER OF ROOMS
157
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