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HOTEL THE CELESTINE KYOTO GION

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572-2 Yamato Ojidori Shijo Sagaru 4 Chome Komatsucho, Higashiyama-ku, Kyoto 605-0933 Kyoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (277)
Room & Suite (80)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from HOTEL THE CELESTINE KYOTO GION
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 559 hotels in Kyoto
Location
Cleanliness
Service
Value
Travelers' Choice

Looking for a place to stay in Kyoto? Then look no further than HOTEL THE CELESTINE KYOTO GION, a luxury hotel that brings the best of Kyoto to your doorstep.

HOTEL THE CELESTINE KYOTO GION is a luxury hotel offering a flat screen TV, air conditioning, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, 24 hour check-in, and a concierge. Plus, guests can enjoy a hot tub and breakfast, which have made this a popular choice among travelers visiting Kyoto. For guests with a vehicle, parking is available.

While staying at HOTEL THE CELESTINE KYOTO GION, visitors can check out Tofuku-ji Temple (1.5 mi) and Eikando Zenrinji Temple (1.6 mi), some of Kyoto's top attractions.

While in Kyoto be sure to experience local crab favorites at Katsukura, Kyoto Station Bldg The Cube, Musashi Sushi, or Katsukura, Sanjo Honten.

During your visit, be sure to check out popular attractions like Gion (0.4 mi), Nishiki Market (0.8 mi), and Kyoto National Museum (0.6 mi), which are all within walking distance of the hotel.

We’re sure you’ll enjoy your stay at HOTEL THE CELESTINE KYOTO GION as you experience everything Kyoto has to offer.

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Room & Suite (80)80
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Fax / photocopying
Foot massage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Taxi service
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Bathrobes
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Japanese
Hotel links
Special Offer:Always 5% discount
282Reviews21Q+A16Room tips
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Popular mentions
StevenTristanYoung wrote a review Jun 2020
San Francisco, California162 contributions91 helpful votes
I stayed at the Celestine Hotel for a night and was please with my room appointments and amenities. The room was so smartly designed I was beyond myself. The bathrooms, the shower/onsen, the nespresso in the room as well as the amenities were all top notch. They really thought through the room experience to the hilt. The lobby was another story. It was super confusing to enter the lobby and then go downstairs and then have to enter another gated door to get to the elevator. The feng shui of that lobby was all off and I was surprised given how well the room was designed. The staff however was super accommodating on all fronts and highly attentive. If you don’t have the budget for the Four Seasons or Ritz Carlton, the Celestine Hotel is a perfect alternative.
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Date of stay: July 2019
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Response from kyotogion c, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded Jun 8, 2020
Thank you for having stayed at HOTEL THE CELESTINE KYOTO GION for your recent visit in Kyoto. We are delighted to receive your wonderful comment. We are delighted that you enjoyed the stay with us and you were satisfied with the design of our hotel. There are many traditional houses and temples around our hotel, and they would surely make you feel the nostalgic atmosphere in Kyoto. The design of our hotel suits those houses and the town. However, we are sorry that you could not easily find your way to the lobby. We also would like to thank you for your laudatory comment on our staff. We will definitely continue our efforts to provide the best service for our guests putting ourselves into the guest's shoes. Thank you again for sharing your pleasing feedback with us. We are looking forward to welcoming you back again on your future trip to Kyoto. Front Office Manager
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DreamerKen wrote a review May 2020
11 contributions2 helpful votes
The bedding. Let's start with that. Japanese hotels are amazing in this. The food. The location was ideal close to all temples and we loved breakfast. Gion is the best neighborhood to stay in my opinion. The restaurant at the hotel is also great.
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Date of stay: October 2019
Location
Service
Sleep Quality
Room Tip: Go for the superior Twin more than enough
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Response from kyotogion c, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded May 8, 2020
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment. We are dlighted to know that you enjoyed with our bedding, restaurant, and place. We carefully chose the perfect bed for making guests relaxed. It is important to sleep well when you are traveling since you might be tired to walk around. We truly hope you had a good time in your room. Regarding breakfast, we are offering buffet style breakfast with the theme of “Morning in Kyoto”. Rich local ingredients such as Kyoto vegetables, and seasonal fish from Wakasa and Lake Biwa are prepared with traditional Kyo-kaiseki, Obanzai, and Shojin-ryori techniques. Enjoy the live dishes and cuisine prepared in front of your eyes from the special counter. It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden. Thank you so much again for taking the time to offer your valuable comment. We hope to welcome you all back again soon. Front Office Manager
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565hwl wrote a review Feb 2020
Singapore, Singapore14 contributions8 helpful votes
My wife and I visited Kyoto with some friends and decided to stay at the Celestine. As most restaurants in Japan will only take reservations through local hotels, we wrote to the Celestine to ask them to help with the restaurant bookings for our stay in Kyoto. We corresponded with the conceirge team a few months before our trip and all the reservations were made. Thereafter, about 3 weeks before our trip, the conceirge team informed us that it is the hotel’s policy that a prepayment is required for all our reserved meals. The prepayment was to be made to the hotel and we would still have to make payment to the restaurants after our meals. The hotel will then give us a refund of the prepayment. I told them that this is an unusual practice. Whilst we have no issues with giving a credit card guarantee or even prepay the restaurants, a prepayment to the hotel followed by a refund will result in us suffering foreign exchange losses as credit card companies’ foreign exchange rates for refunds are lower than their rates for charges. The conceirge team insisted on the prepayment and even said that they would cancel the reservations if we don’t make the prepayment. I asked them why they didn’t tell us about this policy at the time we requested them to assist with the reservations and only a few weeks before our trip, which would make it too late for us to make new reservations as most restaurants will be fully booked and thus leaving us in a lurch. Only then did the conceirge team agreed to waive this requirement. But this was not the end of the matter...less than 2 weeks before we were scheduled to arrive in Kyoto, the conceirge team contacted us to inform that they had told us the wrong pricing for some of the restaurants. I was so upset that I asked them to cancel some of the reservations, which the conceirge team proceeded to do and all I had from them was a short email to say that they apologise that we had this bad experience! Upon our arrival at the hotel, no one from the concierge team bothered to meet us to explain or apologise to us! I have never had such a bad experience in all my years of travel. The conceirge team at the Celestine is totally unreliable and unprofessional and the worst that I have ever dealt with. I have even had better conceirge service from more moderate 3 star hotels.
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Date of stay: November 2019Trip type: Traveled with friends
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded Feb 13, 2020
Thank you very much for choosing to stay with us at HOTEL THE CELESTINE KYOTO GION. We would like to extend our sincere apologies that we could not provide sufficient concierge service prior your stay and even during your stay with us. It is very regrettable that it resulted in betraying your expectations. We apologize for any inconvenience that might have caused to you. I spoke to the concerned staff in person to ensure the similar shortcomings in such basic manner would not reoccur in the future. Thank you again for staying with us, and taking your valuable time to giving us the feedback about your stay. If you would plan to visit Kyoto again, we would love to have the opportunity to welcoming you back to HOTEL THE CELESTINE KYOTO GION in the near future. Front Office Manager
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richard a wrote a review Jan 2020
Bartonville, Texas6 contributions
My wife and I visited for a Christmas week visit in Kyoto. We decided to stay the Celestine. Actually my wife decided. It was a great choice. The location could not be better. It is near many of the key sites and places to eat. Five to ten minutes in any direction seemed to get us to a unique part of Kyoto and many food options. The hotel itself is impeccable in both service and luxury. The staff was always ready to answer questions, provide suggestions, and make dinner suggestions. The room was small in US terms, but felt large. It had everything you needed and was very comfortable. If you want a very nice Japanese hotel close to everything this hotel is for you. I will stay here again on my next trip to Kyoto.
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Date of stay: December 2019
Value
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded Jan 12, 2020
Thank you very much for your having stayed at HOTEL THE CELESTINE KYOTO GION and taking the time to share your comments with us. We are very happy to hear that you were so satisfied with our hotel. Actually, our hotel is located at the heart of Gion, which has not only many attractive points such as Kiyomizu-dera temple but also a calm and traditional atmosphere. Therefore, we believe you could enjoy exploring this area to your heart’s content. Moreover, it takes about 15 minutes on foot from our hotel to the center of shopping area. And we are delighted to know that you were satisfied with our service and facilities. Our staff takes great pride in consistently offering an exceptional experience to all our guests. Once again, thank you very much for the time to review your recent experience. We are looking forward to welcoming you again in Kyoto, and we hope it will become soon. Front Office Manager
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Alison R wrote a review Dec 2019
Kingston, Australia12 contributions2 helpful votes
wonderful hotel with amazing breakfast, great service and the location was just the best. in the old part of Kyoto with cobbled streets and shrines. Lots of small shops and cafes and a great place to walk around. Free shuttle bus from train station to hotel and back at end of stay. Just loved this place.
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Date of stay: May 2019
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Response from FO M, フロント オフィス マネージャー at HOTEL THE CELESTINE KYOTO GION
Responded Dec 29, 2019
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION and your fabulous comment on our hotel. We are very happy to hear that you were so satisfied with our location, room, and service.We will continue efforts to offer personalized hospitality to every our guest. As you mentioned, the aspect of our hotel complex is functional and stylishly designed as part of a historical area in Kyoto gion. We have a complimentary shuttle bus operating between the hotel and the Kyoto Station, approx. every 50 - 60 minutes from 08:00 to 18:50.As one of the biggest attractive points of our breakfast, we serve various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm by buffet style.Thank you again for your wonderful feedback, We look forward to welcome you back at THE CELESTINE KYOTO GION.Front Office Manager
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PRICE RANGE
$205 - $508 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyoto
NUMBER OF ROOMS
157
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Frequently Asked Questions about HOTEL THE CELESTINE KYOTO GION
Which popular attractions are close to HOTEL THE CELESTINE KYOTO GION?
Nearby attractions include Miyagawacho Koan (0.2 miles), Kennin-ji Temple (0.2 miles), and Enchanted time with Maiko (0.10 miles).
What are some of the property amenities at HOTEL THE CELESTINE KYOTO GION?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at HOTEL THE CELESTINE KYOTO GION?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at HOTEL THE CELESTINE KYOTO GION?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at HOTEL THE CELESTINE KYOTO GION?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to HOTEL THE CELESTINE KYOTO GION?
Conveniently located restaurants include Yasakadori Enraku, Smile Burger Kiyomizudera, and % Arabica Kyoto Higashiyama.
Are any cleaning services offered at HOTEL THE CELESTINE KYOTO GION?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HOTEL THE CELESTINE KYOTO GION?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to HOTEL THE CELESTINE KYOTO GION?
Many travelers enjoy visiting Fushimi Inari-taisha Shrine (2.2 miles), Kiyomizu-dera Temple (0.7 miles), and Sanjusangendo Temple (0.7 miles).
Is HOTEL THE CELESTINE KYOTO GION accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.