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Hotel Granvia Kyoto

Shiokojisagaru, Karasumadori, Shimogyo-Ku JR Kyoto Station Central Gate, Kyoto 600-8216 Kyoto Prefecture
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Traveler (1929)
Room & Suite (1030)
Dining (200)
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About

#33 of 336 hotels in Kyoto
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.0
Travelers' Choice
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Rooftop bar
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Japanese
4.5
3,722 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Granvia Kyoto garners high praise for its comprehensive amenities, including luxurious toiletries and a prime location that melds seamlessly with the adjacent Kyoto Station, offering guests unparalleled convenience. Many reviewers appreciate the value provided, with special mentions of the hotel's cleanliness and meticulous housekeeping. While the service is commended for its professionalism, some guests encounter communication issues at night. The rooms, described as spacious with stunning views, receive accolades, though a few guests perceive them as slightly dated. Despite this, the hotel's modern and tranquil atmosphere is widely celebrated.
Location
Convenient
Atmosphere
Modern
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Professional
Amenities
Comprehensive
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3722Reviews59Q+A100Room tips
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Roxanne C wrote a review Feb 14
Rio Vista, California8 contributions1 helpful vote
During our recent visit to Kyoto, we had the pleasure of staying at Hotel Granvia, an experience that surpassed all expectations. From its prime location to the exceptional service and luxurious accommodations, every aspect of our stay was truly remarkable. The service, in particular, was outstanding, with impeccably dressed women reminiscent of 1940s bellboys escorting us to our room and providing detailed explanations of its features—a charming touch that added to the overall experience. We indulged in a decadent dinner at the teppanyaki restaurant on the top floor, anticipating a typical "show" akin to Bennihana, but were pleasantly surprised by the sophisticated and entertaining atmosphere, far removed from any Disney-like theatrics. Additionally, the vintage-inspired bar adjacent to the lobby provided the perfect ambiance to unwind and enjoy a drink, adding another layer of elegance to our stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: There are many restaurants at this hotel, with varying hours. Best to check in with the front...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded 1 week ago
Dear Roxanne C Thank you very much for staying at Hotel Granvia Kyoto. We are pleased and encouraged to have your many compliments of praise. We are very happy to know that you had a good experience at our hotel. We will continue to devote ourselves to our business so that we can continue to satisfy our customers, so please continue to stay with us in the future. Thank you again for your review. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JacbunchFil wrote a review Feb 5
Philippines54 contributions27 helpful votes
Excellent, convenient location! It's so easy to do public transport since the bus and train stations are also in the same building. Big room and complete set of amenities! Lots of shopping, convenience stores, restos and fast food also in the same building as the hotel. Breakfast had a lot of options and ok.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded 2 weeks ago
Dear JacbunchFil Thank you very much for your recent stay at Hotel Granvia Kyoto. We are honoured to receive your compliments on our hotel and location. As you say, our hotel is directly connected to the station, and there are many attractive restaurants and commercial facilities in the surrounding area. We will continue to make every effort to provide the utmost hospitality to our guests and to make your stay an irreplaceable and comfortable experience. We all look forward to welcoming you again. Thank you very much for your review. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Modeler wrote a review Dec 2023
Washington DC, District of Columbia38 contributions42 helpful votes
We had a mixed experience on our 4-night state at the Granvia and will likely pick a different hotel in the future. Location: as others pointed out, the location is perfect. Traveling around Kyoto or for a day trip to Osaka was a breeze being on top of the train station. In addition, having access to probably a 100 restaurants of different kinds right in and below the station was a huge boon, especially when you’re tired at the end of the day. It was also great to have a department store that is a part of the Kyoto station easily accessible. We ended up buying a Nespresso machine and capsules there for our stay (read below). The hotel itself is a sold 4-star hotel, not the 5-star claimed by Granvia and on many Websites. It’s a solid business hotel and nothing more. Service is pretty much non-existent. Our somewhat subpar experience began at check in where the receptionist spoke very little English, which I found to be shocking for hotel of this size and popularity. We booked a Superior room which I knew didn’t have a Nespresso machine, but I knew that their Deluxe rooms do (see the picture from their Website). However, the receptionist claimed that none of their rooms have Nespresso machines. Either she was incompetent, didn’t understand English enough, or their Website is misleading. I was hoping that maybe that could offer us the machine if asked (I’ve had multiple hotels in the past accommodate such requests). That’s why we ended up just buying a machine for our stay and leaving it behind. At $100 for the machine it was still WAY cheaper than booking their Deluxe rooms. The room was very comfortable and big, but definitely not something I would characterize as a luxury / 5-star room. The beds were comfortable (we opted for the Twin bed version), the sound insulation was great, and the shower was great as well. The blackout blinds worked as intended.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Jan 14, 2024
Dear Modeler Thank you very much for choosing to stay at Hotel Granvia Kyoto. Thank you for your compliment about the location, bed, etc. However, we apologize for not being able to meet your request. We will take your comments seriously and use them as a reference for improving our services in the future. We look forward to seeing you again soon. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Krie H wrote a review Dec 2023
Oxford, United Kingdom80 contributions19 helpful votes
It’s perfect located above Kyoto station and very easy access from central exit also outbound for sightseeing, of course they have great Japanese style service. Do remember to book a tower view room, it’s really pleasant to watch outside of window before 12 midnight!
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Date of stay: December 2023Trip type: Traveled solo
Room Tip: Book a tower view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Jan 2, 2024
Dear Krie H Thank you very much for choosing Hotel Granvia Kyoto. We would like to thank you again for the many compliments you have given us. We are happy to hear that you were satisfied with your stay. We will continue to make every effort to satisfy our guests. We all look forward to welcoming you again. Thank you very much for your contribution. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JoHinshropshireUK wrote a review Nov 2023
Longden-upon-Tern, United Kingdom140 contributions96 helpful votes
Mega hotel, above Kyoto station, a sprawling metropolis, wonderful designed station with all amenities Takes a while to navigate around, but fantastic access to transport links and bus station (which is often quicker than Metro) is right outside. Many Shrines and temples are in walking distance Breakfast buffet, lots of choice but a busy restaurant. I would say a business hotel, best asset is the location. Lots of hotels nearby that would likely give as good an experience. Easy to walk of the train and in to the hotel…..
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Dec 6, 2023
Dear JoHinshropshireUK Thank you very much for choosing to stay at Hotel Granvia Kyoto. As you say, our hotel is directly connected to Kyoto Station, which is very convenient for access to tourist attractions and shopping. We will continue to make every effort to provide a more comfortable and satisfying space and service to all our guests without resting on our good location. We look forward to seeing you again soon. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KateDoctorhead wrote a review Nov 2023
Seattle, Washington56 contributions22 helpful votes
Pros: Location, location! Very nice rooms. Very nice restaurants and buffet within the hotel. Cotaciel was especially delicious. Access to loads more dining options in the station. Attentive staff. Comfortable bed. Wifi was strong enough to stream. Cons: DO NOT PAY EXTRA for club lounge access -- it was very disappointing, not even close to worth the money (the concierge in the lounge was helpful, so were the concierges in the lobby). Long long corridors leading to more long corridors to get to your room (which is good if you want to get your steps in). Soothing lighting in the room, but not great for make-up application. Chairs in the room weren't comfortable for sitting longer than a short while. All-in-all, pretty good, but when I return, I'll try a different hotel, hopefully one with a REAL lounge.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: Ask for a room close to the elevator unless you want to get loads of steps in.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Nov 27, 2023
Dear KateDoctorhead Thank you for staying at Hotel Granvia Kyoto. Thank you for your compliment about the location. We apologize for the room that far from the elevator as our hotel build as a long building. Our bell staff can take your luggage to the room.Also if you request a room close from the elevator next time, we will try to arrange for you. Also, we sincerely appreciate your feedback. We will continue to share this information with our staff and devote ourselves to providing services that will satisfy our customers. We are looking forward to seeing you again. Thank you for your review. Sincerely yours, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tabby wrote a review Nov 2023
183 contributions161 helpful votes
+1
PROS: 1. Conveniently located within Kyoto station 2. Large clean rooms with a lot of amenities 3. Accommodating and warm personnel. They have the initiative to immediately approach us to ask if we need anything when they see us going towards the front desk and during our check-out they automatically asked if we want them to keep our luggage. 4. Great in-room breakfast! We tried both Japanese and American set menus. Special mention to their croissant which was as good as the ones we had in the boulangeries in Paris! CON: 1. A bit of a language barrier during our stay: Case 1: Husband had an episode of epistaxis, I phoned the front desk if they could connect me to the clinic, the answer I got was "Ah! No clinic, no clinic. Sorry, " so I assumed they thought I had the wrong number? Or maybe the hotel does not have a clinic? Case 2: I called room service to tell them that we are finished with our breakfast and they may now clear our plates, the staff on the other end of the line thought we were ordering breakfast and told us that there is no more breakfast and we could check the TV for the lunch menu.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Nov 20, 2023
Dear Tabby Thank you for choosing to stay at Hotel Granvia Kyoto. We are glad to hear that you had a comfortable stay with us. It is a great pleased to receive your many compliments of praise. Thank you also for your valuable opinion about our staff of English skill. We will strengthen staff English education to provide you with better service. Your comment are very important to us to make an improvement as soon as possible. We continually strive to improve our quality of service and hope you will allow us the opportunity to welcome you back in the future and ensure you had a great stay. Thank you once again for your review. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie575 wrote a review Nov 2023
Singapore, Singapore1085 contributions261 helpful votes
+1
Super busy and popular hotel with views of the city, modern rooms and great service. After a bit of a journey by bus from Osaka Kansai airport, we arrived and walked through Kyoto station to get to the hotel. Check-in was relatively fuss-free; though our room was not ready yet. After lunch and a walk about, we made it back to the hotel and our room. Our room was on the lounge floor and we had lounge access. These rooms are modern Japanese styled; modern with a touch of Japanese flair. Rooms are good sized and gave us enough room to walk around without bumping into each other. We had a king-sized bed which was comfortable and the pillows provided were perfect. It did take us awhile to get the room temperature right. There’s a work table at the usual place by the window. There’s USB-charging stations at the table and on both bedside tables. The kettle is under the table. TV played only local stations with BBC and CNN for non-Japanese speaking guests. A single easy chair& ottoman faced out to the Kyoto hills. We had the Kyoto station side, but had no access to the balcony. There’s a sticker on the window stating that the emergency alarm will ring if doors are opened. The toilet/shower area is compact. There’s a single sink, toilet with usual Japanese bidet functions, a walk in shower and to the side, a bath tub. If you prefer Japanese-style, a plastic seat and water scoop is available. There are plenty of amenities available, together with shower gel, shampoo, Cao ditto we, face wash and moisturizer. Good amount of space around the sink for your personal items. There’s a fridge, kettle with tea and coffee options and beside this, a compact wardrobe space with enough hangers for jackets and clothes. There’s a 1 liter Tetra Pak complimentary water available. Extra water is chargeable. I used the gym and pool and access comes with the club rooms. Gym had a handful of treadmills and elliptical machines, a small free-weights station and a weights machine with three stations. Small but gets the job done. Also, since the weights area is small and nattiw, it gets filled up with 2-3 users. The pool was nice. Warm water in a heated environment. 20m in length, one can get a a good workout with laps done. I enjoyed the personalized service at lounge. Although limited in choice for breakfast, I could order my eggs and have it delivered to my table. There’s some hot food options and some cold items in the fridge. Pre-dinner drinks and snacks are worth the time spent here. Granvia Kyoto has plenty of food options in-house as well as in the train stations and surrounds. They’re a choice convenience stores nearby and plenty of shopping too. Being above the train station, it makes things super easy to get out of Kyoto or to visit a nearby prefecture. Service at the hotel is warm and very Japanese. Housekeeping Staff took great care of our room and made sure everything was just right. Service in the lounge was superb. Staff were all well trained and greeted us every time they saw us. Overall, a great stay at Hotel Granvia. Kyoto. Would recommend this hotel!
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Spring for the Granvia floor for access to the lounge and gym/pool and personalized service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Nov 12, 2023
Dear Jamie575 Thank you very much for choosing Hotel Granvia Kyoto for your recent stay. We would also like to thank you again for your comments. We really appreciate your many compliments of praise. We are very pleased to read your comments and see that you were satisfied with your stay with us. Our hotel are directly connected to JR Kyoto Station, which is conveniently located near the Shinkansen bullet train, conventional lines, Kintetsu Railways, Kyoto Municipal Subway, and city bus stops. We will continue to strive to maintain hotel guest rooms and facilities to satisfy our customers. We look forward to your continued patronage. Thank you very much for your review. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael C wrote a review Nov 2023
Singapore, Singapore1755 contributions411 helpful votes
We stayed here for a few times and on this trip we stayed for 3 nights. We arrive in Kyoto in a rental car and there is a telephone to call the porter for luggage assistance on the ground floor driveway. Hotel lobby is on 2F of the train station. Superb location with easy access to trains, supermarket, shopping and restaurants. Kyoto is a walking city but this hotel location has accessibility to train, bus and taxis. The hotel is still in very good condition and the rooms are large by Japanese standards. The checkin was efficient. The staff was very helpful with even the little details like getting extra cutlery for a late night snack. We did not have breakfast at the hotel or try any of the restaurants as there were too much choices around. Overall, highly recommended hotel and a peaceful sleep.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Nov 8, 2023
Dear Michael C Thank you for staying at Hotel Granvia Kyoto and for your compliments regarding our location, service and breakfast. We will continue to devote ourselves to providing services that satisfy our customers. We are looking forward to seeing you again. Thank you for your review. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pyt_go_girl wrote a review Oct 2023
Canadian Rockies, Canada144 contributions73 helpful votes
Loved this hotel. We got a room on the top 15th floor facing the Kyoto Tower so the view was just amazing. our stay was so comfortable and the room was very spacious about 33 sq meters. Check in was smooth and quick. Being right inside the Kyoto Station was the best part for transportation of buses and trains. You can practically stay inside the station for your choice of restaurants and shopping since the Isetan department store is here. And Kyoto Tower is across the street for shopping There's a 7 11 konbini to the left after coming down the escalators that lead into the station. Once you get off your train, just follow the signs to the Hotel Granvia. If you are coming from outside the station, the escalators leading up to the lobby is right in front of the taxi stop. Very modern hotel, shower is luxurious with a 3 body shower spray, enough counter space for me and hubby, nespresso machine, lots of closet space and I really liked the counter space that was wide enough to fit 2 carryon luggages open and side by side. We didn't even have to unpack. I would stay here again
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Ask for a room on the top floor with a view of Kyoto Tower
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from きょう せいきく, お客様サービス / フロント オフィス at Hotel Granvia Kyoto
Responded Nov 5, 2023
Dear pyt_go_girl Thank you for choosing to stay at Hotel Granvia Kyoto. We would also like to thank you for your your many compliments of praise. Your warm words encourage us than anything else. We are directly connected to the train station, which provides easy access to tourist attractions, and there are also restaurants and souvenir shops in the surrounding area, which is very convenient. We hope that Hotel Granvia Kyoto will become your choice again when you have another chance to visit Kyoto. We are looking forward to seeing you again. Thank you for your feedback. Best regards, Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$120 - $230 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoShimogyo-ku / Kyoto Station
NUMBER OF ROOMS
537
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL GRANVIA KYOTO - Updated 2024 Prices & Reviews (Japan)

Frequently Asked Questions about Hotel Granvia Kyoto
Which popular attractions are close to Hotel Granvia Kyoto?
Nearby attractions include Kyoto Station Building (0.01 miles), Kyoto Tower (0.1 miles), and Oiran Taiken Studio Arare (0.2 miles).
What are some of the property amenities at Hotel Granvia Kyoto?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Granvia Kyoto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Granvia Kyoto?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Granvia Kyoto?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Granvia Kyoto?
Conveniently located restaurants include Tajimaya Aeon Mall Kyoto, Tajimaya, Kyoto Yodobashi, and Pound Kyoto Ekimae.
Are there opportunities to exercise at Hotel Granvia Kyoto?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Granvia Kyoto?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Granvia Kyoto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Granvia Kyoto?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Granvia Kyoto?
Many travelers enjoy visiting Fushimi Inari-taisha Shrine (1.5 miles), Kiyomizu-dera Temple (1.6 miles), and Sanjusangendo Temple (0.8 miles).