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Hotel Granvia Kyoto

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Shiokojisagaru, Karasumadori, Shimogyo-Ku JR Kyoto Station Central Gate, Kyoto 600-8216 Kyoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1784)
Room & Suite (860)
Dining (169)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Granvia Kyoto
Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#53 of 564 hotels in Kyoto
Location
Cleanliness
Service
Value
Travelers' Choice
Beautiful 15-story hotel atop Kyoto Station - Broadband connection in all guest and banquet rooms - Easy access to Kansai Airport.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Rooftop bar
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Japanese
3,632Reviews55Q+A100Room tips
Traveler rating
  • 1,974
  • 1,310
  • 249
  • 64
  • 36
Time of year
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Popular mentions
Elisse P wrote a review Mar 2020
4 contributions1 helpful vote
Rooms do not look like the hotel website, despite paying for the granvia floor. Breakfast was absolutely terrible. I got bought Untoasted bread and had to ask for croissants several times. The language barrier is evident. Hotel is basic and super noisy. There were maid carts outside our room at 8am alongside music outside our room continuously at night. I really wouldn’t recommend this hotel. Kyōto seems to have a lack of luxury hotels, so don’t get fooled into this one being classed as one.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded Apr 26, 2020
Dear Elisse P Thank you very much for chosing Hotel Granvia Kyoto and writing us the review. However, we apologize for any inconvenience caused by our room and facilities. Besides, we will make an improvement of our breakfast as soon as possible. Regarding to our cleaning staff, we will strengthen staff education, to pay more attention to the areas such as the hallways and outside of guest rooms. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Thank you for your review. Best Regards Director of Rooms
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Paul Theja wrote a review Mar 2020
Toongabbie, Australia24 contributions2 helpful votes
+1
The staff is very friendly and helpful. The room is very spacious and clean, but the downside is that there is not enough powerpoint and no usb plug in the room. The advantages of this hotel, is their location, its located on the stop of kyoto station. Its make easier for us to catch JR Line, Subway and also bus. Shopping mall, 7eleven and restaurant also in the walking distance, so its very convenient if you want any food or snack. So Far the experience staying in Hotel Granvia Kyoto is been pleasant and enjoyable. Will consider to stay in this hotel again in the future.
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Date of stay: March 2020Trip type: Traveled with family
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Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded May 20, 2020
Dear PTheja Thank you very much for choosing to stay at Hotel Granvia Kyoto. We are very pleased to receive the word of compliment, especially about our location and service. We are pleased to hear that you have had an enjoyable time during your stay. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Thank you for your valuable review. Best Regards Director of Rooms
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ursularuh2 wrote a review Feb 2020
Minato, Japan32 contributions8 helpful votes
Excellent location, very welcoming, caring, friendly staff. Room size very much ok, very well equipped. Breakfast excellent, beyond expectation! There are three restaurants to choose - I choose the on on top floor, quiet, lively view, individual service, hot dish to be chosen from five choices, is being served, everything else self service from the buffet, but very stylish, high quality, excellent bread. The only minus and therefore one star missing: the pool fee is 1000 Yen per day and there is no onsen/hot bath. However, the bath tub is big abd deep enough to soak in. Would again choose the hotel for my next trip
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Date of stay: February 2020Trip type: Traveled solo
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Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded Apr 26, 2020
Dear ursularuh2 Thank you very much for choosing to stay at Hotel Granvia Kyoto and writing us the lovely review. It is a great pleasure to receive your compliment and to know that you enjoyed your stay with us. We will tell our staff your compliments about our restaurant and the rooms. We try our best to offer dishes that match to our guests' favourite and use seasonal ingredients. About our pool, it is a facility for the club's members only, and there is a special fee for our guests staying at our hotel. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Thank you for your valuable review. Best Regards Director of Rooms
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12Soph12 wrote a review Feb 2020
Baldivis, Australia59 contributions25 helpful votes
We loved everything about our stay here. We were on our honeymoon so they changed our room to one with a view of the Kyoto Tower. The room was beautiful- really spacious and super modern. The bed was incredibly comfy. The shower was in a wet room and my husband raved about how great the shower was! (Also weird side note but the toilets are wicked- the seat opens for you and the seat is warm... don't get that in Australia!) The location is the best. Even though this hotel is in the train station, it's really quiet in the rooms. We couldn't hear anything. There's a huge underground mall with heaps of restaurants and shops. There's some really good food under there! We were also like, 2 minutes from catching any train, which made it handy to go out to various different attractions and areas. We did go to the pool on the third floor, but found out it isn't included in the room price. It cost 1,000 yen I think for a day pass, which was pretty annoying. You have to cover any tattoos and also wear a swim cap. All in all, brilliant hotel and we would definitely stay there again!
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Date of stay: February 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded Apr 26, 2020
Dear 12Soph12 Thank you very much for choosing to stay at Hotel Granvia Kyoto and writing us the valuable review. I am delighted to read that you fully enjoyed your honeymoon trip with us. However, we apologize for any inconvenience caused by the swimming pool fee. It is a facility for the club's members only, and there is a special fee for our guests staying at our hotel. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future.Thank you for your understanding about the conditions and our facilities. Best Regards Director of Rooms
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Draftbear wrote a review Feb 2020
Oberammergau, Germany50 contributions14 helpful votes
First class hotel, the location right above the train station makes exploring Kyoto a breeze. We had a room on the Granvia Floor with lounge access, the staff their were extremely helpful providing us with many tips. They even went as far as to organize a tea purchase form the supplier the hotel uses. Nothing was to much trouble for them. A really big thank you to the staff in the lounge. We eat as several of the hotel restaurants for either lunch or dinner and could not fault a thing. The only downside and this is a real weak point was the breakfast that was offered in either of the two buffet restaurants 2nd and 15 floor. The quality was substandard, we had breakfast on the 15 floor one day at 8:30 and there were no croissants, when I asked for some I was told they were sold out?!? Went to the lounge afterwards to get some tips about where to go and they had a full basket there. Other times the food at Le Temps was cold, the fresh fruit was anything but. You can get apple juice at one of the restaurants but not at the other, when I asked if that was possible I was told flatly no. I do recommend you stay here but eat breakfast someplace else and save the money and get a room without it included.
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Date of stay: February 2020
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Sleep Quality
Room Tip: Room facing the Kyoto tower have a better view of the temples. Some rooms can be very far from...
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Response from teamKK2, Director of Rooms at Hotel Granvia Kyoto
Responded Apr 26, 2020
Dear Draftbear Thank you very much for choosing to stay at Hotel Granvia Kyoto and writing us the valuable review. We appreciate your compliments on our staff and lounge on the 15th floor. We provide many services including check-out and sightseeing information at the Granvia Lounge, and the concierge staff can provide a good service to our guests. However, we apologize for our breakfast did not meet your expectation this time. Your comments are important to us and are used to ensure that we learn and improve. Thank you again for your feedback and we hope you will consider staying with us again. Best Regards Director of Rooms
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PRICE RANGE
$116 - $306 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoShimogyo-ku / Kyoto Station
NUMBER OF ROOMS
537
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Frequently Asked Questions about Hotel Granvia Kyoto
Which popular attractions are close to Hotel Granvia Kyoto?
Nearby attractions include Kyoto Station Building (0.04 miles), Porta (0.04 miles), and Oiran Taiken Studio Arare (0.2 miles).
What are some of the property amenities at Hotel Granvia Kyoto?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Granvia Kyoto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Granvia Kyoto?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Granvia Kyoto?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Granvia Kyoto?
Conveniently located restaurants include Hokuto, Tajimaya, Kyoto Yodobashi, and Tajimaya Aeon Mall Kyoto.
Are there opportunities to exercise at Hotel Granvia Kyoto?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Granvia Kyoto?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Granvia Kyoto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Granvia Kyoto?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Granvia Kyoto?
Many travelers enjoy visiting Fushimi Inari-taisha Shrine (1.5 miles), Kiyomizu-dera Temple (1.6 miles), and Sanjusangendo Temple (0.7 miles).