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Kobe Portopia Hotel

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Traveler (607)
Room & Suite (421)
Dining (121)
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Overview
  • Excellent35%
  • Very good50%
  • Average12%
  • Poor2%
  • Terrible1%
Travelers talk about
“port island”(13 reviews)
“shuttle bus”(15 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (1,338)
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156 results
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46
78
23
6
3
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LanguageEnglish
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46
78
23
6
3
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All reviewsconvention centerport islandshuttle busfloor restauranthuge hotelattending a conferencesannomiya stationhotel is locatedferry serviceoutdoor pool iswifi is freenice hotelspacious roomtourist hotelstandard amenitiesman made islandbit out of the way
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21 - 25 of 156 reviews
Reviewed May 3, 2017 via mobile

Concierge lady was not friendly. House keeping service was disappointing. He questioned why I requested for extra towels! I couldn't believe the room rate is more expensive than in Tokyo, ¥48,000 for a very basic double room. This is not a pleasant stay and is...More

Thank Katherine C
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded May 15, 2017

Thank you for staying at Kobe Portopia Hotel and taking your time to write a review. We sincerely apologize to you for making you feel uncomforable during your stay. We discuss the matter you mentioned, concierge, house keeping service and the room rate, to improve...More

Reviewed April 11, 2017 via mobile

Its a nice hotel with good Kobe harbour view and the room price and room size is reasonable. Please use their shuttle bus go and from Kobe main train terminal. Nearby with UCC coffee museum and Ikea outlet.More

Thank Dick C
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded April 25, 2017

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very happy to know that you have spent nice time during your stay. You can enjoy beautiful city view from the room which faces...More

Reviewed March 20, 2017

This hotel is located on a man-made island and is a nice and relaxing hotel. While slightly inconvenient to get to for tourists, they provide a free shuttle bus to the hotel from Sannomiya or Shin-Kobe which is nice. I would suggest this hotel as...More

Thank Jason C
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded April 3, 2017

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very pleased to hear that you have been satisfied with our service during your stay. For all guests who need the access to the...More

Reviewed March 10, 2017

The hotel is good for visitors on business trip. There are shuttle bus services to most of the business centers. The rooms are quite decent and the service is good. Do include the breakfast served in the hotel. Good value for money.More

Thank Kwok Fai L
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded April 3, 2017

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very happy to hear that you had a good time with us. From our hotel, you can access to both of Sannomiya station and...More

Reviewed February 28, 2017 via mobile

The hotel is situated 5 stations away from Sannomiya station, the central station in Kobe. The train station attached by bridge which was only 250 away from the hotel is Shimin Hiroba station. So it is a very well located although not in the city...More

Thank Sendy H
Response from PortpiaHotel, 支配人 at Kobe Portopia HotelResponded March 6, 2017

Thank you for staying with us at the Kobe Portopia Hotel and taking your time to write a review. We are very pleased to hear that you enjoyed your stay with us. From our hotel, you can access to the city easily by portliner(monorail) or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$69 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kobe
#4 Family Hotel in Kobe
#5 Spa Hotel in Kobe
#6 Romantic Hotel in Kobe
#8 Luxury Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$69 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Kobe
#4 Family Hotel in Kobe
#5 Spa Hotel in Kobe
#6 Romantic Hotel in Kobe
#8 Luxury Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (607)
Room & Suite (421)
Dining (121)
Pool & Beach (23)
Amenities (40)
Business Center & Event Rooms (2)
Questions & Answers
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Robert H
January 16, 2017|
AnswerShow all 8 answers
Response from Drahomíra T | Reviewed this property |
Hello! I forgot many things, but after arrival we used AirPort shuttle to the port, than ferry to Kobe airport and than small electric train directly to Portopia. Not expensive, as I remember. It was not very complicated... More
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Google Translation
Room Tips
"Main building rooms may be better? Would have to inquire."
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"do go for a room at the Oval Club Executive floor!"
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"aim for the high floors to enjoy the vies"
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"In the main building the floors higher than 20th have a great view, but in the Southern building the rooms..."
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